BlackBerry Curve 8520: Ahead of the Curve

Curve 8520_Top Angle#99C8C1

Another device launch is just around the corner! This time it’s a new edition to our BlackBerry Curve family: introducing the BlackBerry® Curve 8520 smartphone! Rather than tell you about the device myself, I followed Becky’s lead and grabbed some face time with the product manager behind it all: Pankaj.

Can you describe your role at RIM?

I’m the Handheld Product Manager for the BlackBerry Curve 8520 smartphone. I define the requirements for the product and work with cross functional teams from the product concept phase through to development leading up to the global launch.

 

What was the vision for the new BlackBerry Curve?

To offer an entry level smartphone and provide an update to the BlackBerry Curve 8310/8320 products. The new smartphone addressed the aspirations of people currently using a mid tier feature phone to step up to a BlackBerry smartphone that’s affordable and meets their lifestyle needs.

 

You’ve been using the device for a while now. What do you like about it?

The BlackBerry Curve 8520 smartphone has some capabilities that I am proud of. It’s easy to carry and use as a phone (just like the original). I like the dedicated media keys, and it has a sleek and simple design that feels really soft and light in the hand. The trackpad touch navigation interface is cool — it makes navigation easy and actually kind of fun. We changed the design of the side keys so they are integrated into the side band, which means again they are much sleeker and still very functional.

 

Why the new trackpad? How does it work?

We are always looking forward and investigating new technology, trying to meet the needs of our customers. The trackpad was a good fit for the BlackBerry Curve 8520 smartphone. It emulates a similar experience to what we all love and use on our laptops today.

 

Why Wi-Fi?

We looked at the target audience for the product and Wi-Fi® support seemed to be the best choice because it allows for an enhanced broadband experience. Wi-Fi coverage seems to be everywhere now, so you can enjoy blazing fast web browsing on this product.

 

Black or Frost?

Love both the colors. Frost blue is a unique color on a QWERTY device. 

 

What do you do when you aren’t managing products?

I spend time with my family – go biking, watch movies, play basketball with kids. I love to work in the yard at home too.

 

And now for our readers: if you want the lowdown on all the product specs, you can get them here.

 

Post a comment and tell us what you think about the new BlackBerry Curve 8520 smartphone.

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  • Dave

    Why doesn’t it have GPS, almost every smartphone has GPS these days, even the 8310 which it replaces?

  • Dave

    Why doesn’t it have GPS, almost every smartphone has GPS these days, even the 8310 which it replaces?

  • Kylo

    It’s a nice looking device but why no flash? why no GPS? I know it’s entry-level but even the pearls had a flash & GPS (some of them at least). I definitely like the fact that this device is better encased (convenience keys and trackpad) but people aren;t going to be giving up their Bold’s for this one.

  • Kylo

    It’s a nice looking device but why no flash? why no GPS? I know it’s entry-level but even the pearls had a flash & GPS (some of them at least). I definitely like the fact that this device is better encased (convenience keys and trackpad) but people aren;t going to be giving up their Bold’s for this one.

  • Annu

    Hi Dave, Kylo,
    RIM offers a variety of BlackBerry models, each with a different mix of features. For those people looking for a BlackBerry smartphone that comes with built-in GPS, the BlackBerry Curve 8900 would be an excellent choice.
    Cheers,
    Annu

  • Annu

    Hi Dave, Kylo,
    RIM offers a variety of BlackBerry models, each with a different mix of features. For those people looking for a BlackBerry smartphone that comes with built-in GPS, the BlackBerry Curve 8900 would be an excellent choice.
    Cheers,
    Annu

  • David

    hi annu
    i want to see the BlackBerry Curve 8520 on vodafone india’s page http://www.vodafone.in/existingusers/vbs/pages/blackberry.aspx with all other mobels.can i know when will BlackBerry Curve 8520 will be available in indian market

  • David

    hi annu
    i want to see the BlackBerry Curve 8520 on vodafone india’s page http://www.vodafone.in/existingusers/vbs/pages/blackberry.aspx with all other mobels.can i know when will BlackBerry Curve 8520 will be available in indian market

  • Rick

    Being an original Curve user, I can saythis vesion looking intreging although I have to see the track pads in action since I’m pretty fast with the ball. WI Fi sounds great- better than 3G! What really would have bee cool is to add a touch screen to the unit, live video and vpn capability. I really nee a phone that I can access my surveilance cameras remotely. haven’t found a good platform yet.

  • Rick

    Being an original Curve user, I can saythis vesion looking intreging although I have to see the track pads in action since I’m pretty fast with the ball. WI Fi sounds great- better than 3G! What really would have bee cool is to add a touch screen to the unit, live video and vpn capability. I really nee a phone that I can access my surveilance cameras remotely. haven’t found a good platform yet.

  • BlackberryClan.com

    The trackpad looks interesting, even though it’s missing a few features like GPS it looks like a great entry level or first time Blackberry for people.

  • BlackberryClan.com

    The trackpad looks interesting, even though it’s missing a few features like GPS it looks like a great entry level or first time Blackberry for people.

  • alina

    Well, I think I might be getting a blackberry. I love to text, and I do have to go to school. Some people think blackberries are a little much for a teen as myself. I just want a phone that is proficient in texting, keeping track of daily events or special occasions, so that I won’t miss anything. Should I get the blackberry 8520 curve?

  • alina

    Well, I think I might be getting a blackberry. I love to text, and I do have to go to school. Some people think blackberries are a little much for a teen as myself. I just want a phone that is proficient in texting, keeping track of daily events or special occasions, so that I won’t miss anything. Should I get the blackberry 8520 curve?

  • Annu

    Sounds like the 8520 would be a good choice for you.

  • Annu

    Sounds like the 8520 would be a good choice for you.

  • cposean

    I have just got the 8520, and man, what I an awesome phone! Who cares about GPS, I have one, so why would I need another? The phone works like a dream and is much easier to use than I expected, baring in mind that this is my first BB. Well done guys and thank you!!!

  • cposean

    I have just got the 8520, and man, what I an awesome phone! Who cares about GPS, I have one, so why would I need another? The phone works like a dream and is much easier to use than I expected, baring in mind that this is my first BB. Well done guys and thank you!!!

  • tori

    I got my blackberry 8520 two days ago and it’s really
    a cool phone only that i have a hard time figuring out
    everything in the menu and all its settings.My problem
    now is that my phone is still in the “vibrate mode” and
    i don’t know how to set it to “ringing”.I know i sound
    stupid,but i honestly do not know.Will someone here
    teach me?thanks.

  • tori

    I got my blackberry 8520 two days ago and it’s really
    a cool phone only that i have a hard time figuring out
    everything in the menu and all its settings.My problem
    now is that my phone is still in the “vibrate mode” and
    i don’t know how to set it to “ringing”.I know i sound
    stupid,but i honestly do not know.Will someone here
    teach me?thanks.

  • bbgirl

    how do I set up email? there is only the option to ‘use a work email acccount with a bb enterprise server’. I don’t want to do this and just want to use gmail.

  • bbgirl

    how do I set up email? there is only the option to ‘use a work email acccount with a bb enterprise server’. I don’t want to do this and just want to use gmail.

  • BlackBerryForum

    Hello bbgirl,
    If the option for personal email is not listed when you try to setup email then you may not be provisioned properly for data services. You can try setting up the account using the following link from a PC http://na.blackberry.com/eng/support/blackberry101/setup.jsp#tab_tab_email
    If you are unable to setup the account using the above link you are going to want to call your service provider and verify that you data plan includes personal email.
    Brian
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryForum
    Want to learn how to use your BlackBerry® smartphone? Visit http://www.youtube.com/BlackBerry to help you get the most out of your BlackBerry smartphone!

  • BlackBerryForum

    Hello bbgirl,
    If the option for personal email is not listed when you try to setup email then you may not be provisioned properly for data services. You can try setting up the account using the following link from a PC http://na.blackberry.com/eng/support/blackberry101/setup.jsp#tab_tab_email
    If you are unable to setup the account using the above link you are going to want to call your service provider and verify that you data plan includes personal email.
    Brian
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryForum
    Want to learn how to use your BlackBerry® smartphone? Visit http://www.youtube.com/BlackBerry to help you get the most out of your BlackBerry smartphone!

  • BlackBerryForum

    Hello tori,
    You can do this by selecting the Profiles icon on your BlackBerry smartphone. In here you should be able to select a Loud or Phone only profile that will play a ringtone for incoming calls.
    Scott
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryForum
    Want to learn how to use your BlackBerry® smartphone? Visit http://www.youtube.com/BlackBerry to help you get the most out of your BlackBerry smartphone!

  • BlackBerryForum

    Hello tori,
    You can do this by selecting the Profiles icon on your BlackBerry smartphone. In here you should be able to select a Loud or Phone only profile that will play a ringtone for incoming calls.
    Scott
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryForum
    Want to learn how to use your BlackBerry® smartphone? Visit http://www.youtube.com/BlackBerry to help you get the most out of your BlackBerry smartphone!

  • hdcprd

    Is there is any chance this curve will also be release for the Sprint/Nextel carrier. Something similar to the 8350i?? Will really like to know before I make a buying decision. Thanks

  • hdcprd

    Is there is any chance this curve will also be release for the Sprint/Nextel carrier. Something similar to the 8350i?? Will really like to know before I make a buying decision. Thanks

  • http://www.berryreporter.com/2009/11/06/learn-everything-about-the-blackberry-curve-85xx-series/ Berry Reporter

    Learn Everything about the BlackBerry Curve 8500 Series

    Yesterday the BlackBerry Curve 8530 announcements were a pleasant surprise.  It looked like this week was going to be all about the new Bold 9700 and then the 8530 crashed the party.  Verizon stunned us all when they also announced the release date fo…

  • http://www.berryreporter.com/2009/11/06/learn-everything-about-the-blackberry-curve-85xx-series/ Berry Reporter

    Learn Everything about the BlackBerry Curve 8500 Series

    Yesterday the BlackBerry Curve 8530 announcements were a pleasant surprise.  It looked like this week was going to be all about the new Bold 9700 and then the 8530 crashed the party.  Verizon stunned us all when they also announced the release date fo…

  • jad11

    Annu, Pankaj:
    Keep the great products coming. I'm on my fourth generation bb since I started using one in 2002 – just got a Bold 9700 – terrific device, even though the keyboard does slow me down compared to the 8310. Anyways, I travel a great deal and wanted to highlight an “ownership” factor that warrants your team's consideration. I noted that with the new gen of devices you have switched to micro usb and higher amperage on the chargers. In one fell swoop, I found all of my car, travel, and base chargers all became obsolete. A stable standard approach based on USB would be very convenient and economical for those of us trying to simplify the “accessories and infrastructure” we road warriors have to tag along. In fact a single USB approach to charging the device and the headset is the best way to go. (Unfortunately headsets are still rated at .5 amp. so I need to carry a different unit). BB used to have chargers that you plugged the cable into. Can we go back to that and make them variable amperage so we can charge different headsets on the same unit? A clever charger would be a great addon to a great product.

  • Dee Tuns

    I am having problem with my trackpad… its just stop freezes sometimes and its pretty annoying… i need help.

  • BlackBerryHelp_Pavel

    Hi,

    I would recommend performing a security wipe of the BlackBerry smartphone as described in the article below.

    Link: http://www.blackberry.com/btsc/KB14058

    Thank you

  • emma888

    Should the blackberry curve 8520 be fully charged before setting up? I get to the first welcome screen, click continue, and it freezes, shuts down, then starts back up and repeats the process. Could this be because it needs to be fully charged? I do have it plugged in, thus charging at the same time.

  • jo_legaspi

    can i use a higher memory card to my BB8520?

  • BlackBerryHelp_Pavel

    Hi,

    You can check out the following knowledge base article on supported media card sizes.
    Link: http://bit.ly/byWW01

    Thanks

  • attienel

    I am very dissapointed. There just no way as far as I know to get the Phone to identify incoming calls. And it seams to be a general problem.

  • BlackBerryHelp_Pavel

    Hi,

    Can you pleas specify what you are referring to when you say there is no way to get the Phone to identify incoming calls?

    Thank you

  • Anonymous

    Hi again, I have the 4gb Mcard already which ive been using on from my nokia e71, but somehow it makes my nokia slower in performance, will that slow my BB as well?

  • Angela Spiegl

    I am having a problem with one of my themes. I paid for it but accidentally placed it in the archives and now cannot retreive it. how might i go about that?

  • pritika

    My trackpad suddenly stopped qorking. it isnt moving horizontally or vertically but the click function is working. i just bought the 8520 a month back.
    the bb is useless without the trackpad

  • Anonymous

    I bought a Blackberry curce 8520. The phone does not display the number of the person dialling and does not identify the people on my contact list.

    I browsed the internet and found several suggested solutions, but none of them solved my problem.

    For example: I changed the number of characters to 9 as is the standard for South Africa. I changed the country code to +27 and removed the “+” from the numbers in my contact list. I downloaded a installer program that was supposed to solve the problem, but the program was not compatible to the software on my phone.

    I hope you can solve my problem as it is very important for me to know when one of my colleagues or family members are calling and I was very excited to get a Blackberry phone.

    Attie Nel

  • Nikhil

    Hi, i am having a problem with my sms messaging.

    Before it used to show the last message received from the contact once i click the reply button, but now for some reason it does not show up anymore?

    It has been doing this for not all but a lot of my contacts.

  • Anonymous

    Hi, i am having a problem with my BB, i am trying to bluetooth from a cellphone to my BB and it keeps saying connecting failed from the cellphone. please help…

  • luke

    i am trying to use my facebook application an it hasn’t worked since i got it a few months ago it just says could not connect because a data service is not available please try again later i have contacted my service provider an they told me to delete it and download it again but i don’t know how to delete it what do you suggest i do?

  • Anonymous

    Any response or recommended solution???

  • Anonymous

    I tried every solution available on the internet with no success. Whenever someone calls the message on screen just reads “unknown caller”. For instance when my children give me a missed call I cannot call them back because i don’t know who the call is from. Any suggestions.

  • minecity

    for me bb curve 8520 is an amazing product because of a lot of reasons one of those is the blackberrymessenger that on my country we call it bbpin, so if you get 1 keep it.
    and you'll see it's wonderfull!!!

  • BlackBerryHelp_Pavel

    Hi,

    Did you check with your wireless service provider to make sure that you subscribe to the caller ID feature on your plan.

    Thanks

  • Nikhil

    Go to Menu > Media, Click the menu button and then select “Receive Using Bluetooth”

  • Jon_C

    Hey I did a full wipe of my phone and my trackpad still freezes.

  • Toni

    I am having a major problem with SMS messaging!!! I cannot access it at all- when I try to the message comes up “Uncaught exception: java.lang.nullpointerException” then a box that says OK. II AM NOT GETTING ANY HELP FROM SPRINT AND I AM UPSET!

  • Amy Fox

    What happened to the FLASH?!!!! I never would have gotten this phone if I knew it didnt have one. I had the old Blackberry Curve which took great photos. Now the camera is worthless! I got suckered!

  • sdog

    Yup, same here. It looks like there are a lot of us in the same boat; I did a full wipe and it still won't work. It seems like sometimes a battery pull will fix the problem, but not for very long.

  • muneebiqbal

    Is there a way to make ping ping or sound on one mail box and make others silent?

  • john

    just got my new curve, chucked it in my bag and now I find that my mini-usb charger does not work with this type of phone. Very disappointing. I assumed it was the same charge method as other phones and devices – even my bag of power monkey connectors are no good. What kind of connection does the Blackberry have that I am now going to have to lug about. Its a 8520.

  • lizzie27

    i am very fond of the new 8520 i am very satisfied with the new track pad. it is a great phone :)

  • mihir

    Hi

    I am using 8520 curve . I need to back up my phone but dont know how to do .

  • BlackBerryHelp_Pavel

    Hello,

    In this case we can try to reload the software on the BlackBerry smartphone to make sure it is running the latest version and there are no issues with the OS.

    To do this we would need to back up the BlackBerry smartphone. Please open the BlackBerry Desktop Manager and connect your BlackBerry smartphone. Click on the Backup and Restore button and select Back Up. Please note the location where the backup is being saved as we will need to access it later to restore the BlackBerry smartphone.

    Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.

    Link: http://www.blackberry.com/btsc/KB11320

    Test before restoring the backup file.

    Thank You

  • BlackBerryHelp_Pavel

    Hello,

    I would recommend clearing the messages and the SMS messages databases on your BlackBerry smartphone (keep in mind this will delete all of your old messages/sms). Here is a link on how to clear selected databases on the BlackBerry smartphone using the BlackBerry Desktop Manager.

    Link: http://www.blackberry.com/btsc/KB10167

    Thank you

  • Anonymous

    Does the wifi on this support the messenger ?

  • BlackBerryHelp_Pavel

    Hello,

    Can you please specify what model of the BlackBerry smartphone you have and the software version by going to Options>About on your BlackBerry smartphone.

    Thank you

  • Muneeb

    8520 v4.6.1.286 (platform 4.2.0.122) also if possible let me know how to update os

  • BlackBerryHelp_Pavel

    Hi,

    The BlackBerry 8520 smartphone uses a micro USB connector.

    Thank you

  • BlackBerryHelp_Pavel

    Hi,

    Here is a knowledge base article on how to backup your BlackBerry smartphone.

    Link: http://www.blackberry.com/btsc/KB12487

    Thank you

  • BlackBerryHelp_Pavel

    Hi,

    BlackBerry Messenger Application does require a data plan with your wireless service provider. However once you have that and Wi-Fi is enabled and connected it will use your Wi-Fi connection for data transfers.

    Thank you

  • BlackBerryHelp_Pavel

    Hi,

    To change the sound profiles on your BlackBerry smartphone highlight the speaker icon on the home screen (top left corner of the screen) of your BlackBerry smartphone and click the trackpad. Scroll down to Advanced and select it, highlight the active profile and press the menu key and select edit. In this screen open the different email addresses and specify the sound settings that you would like to have, back out and save the changes.

    To make sure you are running the latest software from your carrier check out the following website.

    Link: http://na.blackberry.com/eng/support/downloads/…

    Thank you

  • Anonymous

    if u want to send or receive contents from another phone to your bb 8520 just go to multimedia then click on the bb buttom and select receive from bluetooth and you will receive all the contents u want to ur blackberry note: you need to have the other phone registered on your blackberry bluetooth configuration if you dont just go to configuration the click on bluetooth and click search devices! hope it helps u!!

  • Anonymous

    if u want to send or receive contents from another phone to your bb 8520 just go to multimedia then click on the bb buttom and select receive from bluetooth and you will receive all the contents u want to ur blackberry note: you need to have the other phone registered on your blackberry bluetooth configuration if you dont just go to configuration the click on bluetooth and click search devices! hope it helps u!!

  • John-H

    I like it. A good mobile from Blackberry. But it is let down by a very, very poor batter life.

  • henna

    bought the blackberry 8520 yesterday and just found out that i could only use the internet via wifi, is there any way i can use the internet via GPRS…

  • Shell

    Just got my Blackberry 8520 and think the camera is a total let down. Starting to wish and spent a little more and got the new phone

  • Santos

    how do u setup both the gps and the bb messenger? any help would be greatly appreciated! Thanks :D

  • Clare

    I am pressing the camera button and it does not do anything. The whole screen freezes and will not let me even exit from the menus screen

  • BlackBerryHelp_Pavel

    Hi,

    You need to subscribe to a data plan with your wireless service provider to be able to browse the internet on their network. Also check out the following article on different network indicators.

    Link: http:///www.blackberry.com/btsc/KB02334

    Thank you

  • BlackBerryHelp_Pavel

    Hello,

    What are you referring to when you say set up both GPS and BlackBerry Messenger? GPS can be turned on and off under Options>Advanced Options>GPS. What are you looking to set up in BlackBerry Messenger.

    Thank you

  • BlackBerryHelp_Pavel

    Hello,

    Have you tried removing the battery to restart the BlackBerry smartphone? If that does not work you might want to go through wiping the BlackBerry smartphone. To do this we would need to back up the BlackBerry smartphone. Please open the BlackBerry Desktop Manager and connect your BlackBerry smartphone. Click on the Backup and Restore button and select Back Up. Please note the location where the backup is being saved as we will need to access it later to restore the BlackBerry smartphone.

    Once backed up please follow the link below to perform a security wipe of your BlackBerry smartphone.

    Link: http://www.blackberry.com/btsc/KB14058

    Test the BlackBerry smartphone and proceed with a selective restore as outlined below.

    Link: http://www.blackberry.com/btsc/KB10339

    Thank you

  • guptasuyash84gmailcom

    I bought my New BB 8520 Curve. This is like new baby for me as i havent used any blackberry in past. I need to connect my BB to Nokia BH213 bluetooth. I completly folled the process several time but no LUCK.PLS guide !!!

  • teeroy65

    I thought the 8520 didn't have GPS.

  • Stephanie

    I have the BB 8520 with AT&T and I have the BB data plan on my account. However, since this plan has been added my BB is still just showing edge…it will not connect to the BB data and give me EDGE so I can't use 1/2 the features. I've talked to AT&T customer support and tech support with no solutions. I've re-sent the service books, tried re-registering, pulled the battery and wiped the handheld. Any suggestions on how to get my BB data to work since I'm paying for it?

  • Larry

    Hello I have a BB curve 8520 and my track pad stop working just liek that, my service provider said they wont fix it and now i cant access anything on the BB. the trackpad clicking workds but not the Left right up down feature. is there any way i can navigate without the pad and what elese can i do…

    Please help i am going crazy

  • BlackBerryHelp_Pavel

    Hello,

    Please take a look at the following knowledge base article.

    Link: http://www.blackberry.com/btsc/KB04009

    Thank you

  • BlackBerryHelp_Pavel

    Hello,

    This is something that has to be addressed by the carrier. Please contact them for assistance.

    Thank you

  • BlackBerryHelp_Pavel

    Hello,

    In this case we can try to reload the software on the BlackBerry smartphone to make sure it is running the latest version and there are no issues with the OS.

    To do this we would need to back up the BlackBerry smartphone. Please open the BlackBerry Desktop Manager and connect your BlackBerry smartphone. Click on the Backup and Restore button and select Back Up. Please note the location where the backup is being saved as we will need to access it later to restore the BlackBerry smartphone.

    Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.

    Link: http://www.blackberry.com/btsc/KB11320

    Thank you

  • BlackBerryHelp_Pavel

    Hello teeroy65,

    You are correct the BlackBerry 8520 smartphone does not have GPS capabilities.

    Thank you

  • Debpratim Ghosh

    Ohh.. what can i say…..ts the best communicating device on Earth. Dats all…

  • JackBerry

    My BB 8520 has a Bug. If I have a phone number saved in my contacts with the country code with the “+” sign, the caller name does not disply on my incomming or missed calls. If I save it without the Country code, the name displays on the call log but does not display on my SMS messages. I have tried all recommendations given on the online forums and blogs but nothing seems to work. Can you please help. Thx

  • davies1

    I have a blackberry curve 8520. A few days ago a 'EN' symbol started to come up in the top right corner which was never there before. Please tell me how to get rid of it?!!

  • BlackBerryHelp_Pavel

    Hello,

    I would recommend to wipe the BlackBerry smartphone. Security Wipe as shown here: http://bit.ly/di72gD Test without restoring the back up.

    Thank you

  • BlackBerryHelp_Pavel

    Hello,

    Make sure you are saving the number exactly as it shows up on the incoming calls.

    Thank you

  • davies1

    Thanks for your help.

  • Jackberry

    When I do this the name displays on my incoming call but then does not display on my SMS messages. The SMS message format shows the full country code with the “+” sign and number (without the name).

  • colinsmith123

    I wish to figure out how to use the blackberry GPS, would that mean you have to buy a bluetooth gps reciever?
    And about the maps, does this phone have them and if so how are you able to locate and use them

  • zeeshan khan

    hi sam0410 i have a solution of ur problem .1st u make a pair of bluetooth .to another person then go to media file n go to option there u see reciving via bluetooth so simply click this optin then u rcv a data easily

  • BlackBerryHelp_Pavel

    Hello,

    You will need to get an external GPS receiver as the BlackBerry 8520 smartphone does not come with a GPS receiver. Depending on your wireless service provider you can use BlackBerry Maps software or a software the carrier supplies for navigation.

    Thank you.

  • misty blue

    y does my bbm messager say i have 2 messages unread when i havent

  • Na-deanne

    Please help! This is my first Blackberry – I got it yesterday. I want to send music from Nokia to BB (and I have tried EVERYTHING you suggested but it is still not working!) The Nokia says “Device not found” Why is this so difficult – I went on the Web and a lot of people have the same problem. I have tried pairing and “receive via bluetooth”

  • BlackBerryHelp_Pavel

    Hi,

    Navigate to the messages folder and highlight today's date. Press the menu key and select mark prior opened.

    Thank you

  • BlackBerryHelp_Pavel

    Hello,

    Only BlackBerry smartphone to BlackBerry smartphone Bluetooth file transfer is supported.

    Thank you

  • Emily

    the rubber on my blackberry has turned grey i have the black blackberry 8520 and this hasnt happened to my boyfriends blackberry and we got them at the same time, i really take care of it and i dont understand why the rubber has turned grey it looks unnattractive and i would be pleased to know if this is a problem or me just being fussy?

  • kissmeekay

    I totally agree with you i have the same issues && keep getting the same phone replaced its ridiculous i wish i wouldve gotten a different phone. the quality leaves something to be desired

  • chanese

    i have a 8520 blackberry and i thought it was the best phone until the track pad stopped working now i cant go on anything!!!! i wouldnt advise anyone to buy this phone, unless you want problems that cant be fixed.

  • naush

    I wish it had a dedicated numeric pad and allow sending a business card

  • naush

    Check with service provider

  • naush

    Go to options > screen/keyboard > select the app > and make ur choice in holster or out, simple :)

  • John Hannon

    I purchased the Blackberry 8520 5 months ago and I simply love it. It is everything (well nearly everything) I wanted on a mobile phone.
    The only let-down is the battery life. Unfortunately it is very poor.
    But apart from that, it is an excellent mobile.
    Out of 10 I will give it a score of 8, the battery life stops me from giving it a perfect 10.

  • hayley1802

    Please help I am trying to transfer a music file to a blackberry Curve 8520 Smartphone and it is pairing but as soon as i send via bluetooth from Nokia it says connecting and then connection failed?

  • mustafa

    i want to take a back up of my 8520 to my pc, any body can help me how to do it

  • dainleotaud

    I have put music on mt bb 8520 but when i remove the data cable form the computer I cannot seem to find the stuff. When I plug back in the data cable I'm seeing the stuff. Can ytou help me to retrieve my stuff?

  • Zoe

    alright buddy :)
    im on contract, and i was just wondering do i haf to pay for blackberry messanger on the blackberry curve 8520?

  • BlackBerryHelp_Pavel

    Hi,

    We only support transfer of files via Bluetooth from one BlackBerry smartphone to another BlackBerry smartphone. Check out the following article on how this is done.

    Link: http://www.blackberry.com/btsc/KB05409

    Thank you

  • BlackBerryHelp_Pavel

    Hello,

    Check out this knowledge base article about how to create a back up of your BlackBerry smartphone.

    Link: http://www.blackberry.com/btsc/KB12487

    Thank you

  • BlackBerryHelp_Pavel

    Hello,

    Try to go to Media-press the menu key and select Explore. See if you can find it that way.

    Thank you

  • BlackBerryHelp_Pavel

    Hi,

    BlackBerry Messenger uses data to send messages. It is best to contact your wireless service provider to confirm what data package you currently subscribe to.

    Thank you

  • sherri

    when i make calls there is a small rectangular box at the top right hand corner with circles from the left going diagonally downwards with crosses inside the circles…. whats does this mean i haven noticed it before?

  • brogan

    heyy

    I recently bought 8520 and everything is fine except my BBM, it will not work at all and its my first BB so i dont realy no how to solve it, my friends are trying to add me by my pin and it doesnt show up at all so i have tryed adding them by ther pin and then doesnt let them accept and just says pending…. what do i do i havent got a clue??

  • BlackBerryHelp_Pavel

    Hello,

    It is an icon for the equalizer on the BlackBerry smartphone. You can control it/turn it off using the L key during phone calls.

    Thanks

  • BlackBerryHelp_Pavel

    Hi,

    You can check out the following knowledge base article on why this might be happening.

    Link: http://www.blackberry.com/btsc/KB12319

    Thank you

  • FirsterBBUser

    Hi, same problem here. There must be a solution / update / something.. ?? Any cheap phone is able to translate number to name, so what's the problem with the 8520?

  • BlackBerryHelp_Pavel

    Hi,

    In this case we can try to reload the software on the BlackBerry smartphone to make sure it is running the latest version and there are no issues with the OS.

    To do this we would need to back up the BlackBerry smartphone. Please open the BlackBerry Desktop Manager and connect your BlackBerry smartphone. Click on the Backup and Restore button and select Back Up. Please note the location where the backup is being saved as we will need to access it later to restore the BlackBerry smartphone.

    Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.

    Link: http://www.blackberry.com/btsc/KB11320

    Test before restoring the backup.

    Thank you

  • rachael

    hey i got this phone today & dunno whats going on with the messenger iv added 3 of my mates & they have added me but all it says on mine is pending :S please help x

  • BlackBerryHelp_Pavel

    Hi,

    You can check out the following knowledge base article on why this might be happening.

    Link: http://www.blackberry.com/btsc/KB12319

    Thank you

  • Kene 147

    my callers id does not show when I receive sms, how do I solve this?

  • BlackBerryHelp_Pavel

    Hi,

    I would recommend removing all spaces and dashes from the saved phone numbers in the address book on your BlackBerry smartphone.

    Thank you

  • Hannah

    i have just got a the blackberry curve 8520, and i was recommended to setup the email, so i did. And now i am not able to see my messages in my inbox, until i go onto the menu and to view sms folder, but this is confusing. what has happened?

  • larokee

    just got a bb and done everythng 2 connect 2 the net thru wifi,but couldn’t. help needed plsssssss

  • Ken Jones

    Good afternoon does anyone know how to select all pictures on the Black Berry 8520 and send them via Email. If someone would be so kind and share that information It wold be greatly appreciated. Many thanks. Sincerely Kwjones

  • BlackBerryHelp_Pavel

    Hi,

    Navigate to Messages-press the menu key and General Options. Under SMS and MMS inbox make sure it is set to combined. If that option is not available make sure to check Inbox settings.

    Thank you

  • darren

    i've purchased a blackberry 8520 which was on contract i've now put in my pay as you go sim card in and i cant get on internet or use bluetooth why's that thanks

  • Ad Walid

    Hello, I got a blackberry for 1 week and 3 days and yesterday it was in my pocket and it shows me this white screen, and the red light showing only, i went ot the shop he said the screen broke but how it didnt even fall :( so please help any other ideas what happened??

  • BlackBerryHelp_Pavel

    Hello,

    You need to make sure that the Pay as You Go SIM card is correctly provisioned for data usage with your BlackBerry smartphone. When it comes to the Bluetooth what happens when you enable it. What is not working with the Bluetooth on your BlackBerry smartphone.

    Thank you.

  • BlackBerryHelp_Pavel

    Hello,

    I would suggest trying the following as well.

    Link: http://www.blackberry.com/btsc/KB11320

    Thank you

  • BlackBerryHelp_Pavel

    Hi,

    What issues are you having connecting to the internet with your BlackBerry smartphone. Can you describe any errors you are getting and how you are trying to connect.

    Thank you

  • BlackBerryHelp_Pavel

    Hi,

    You can only select 1 picture at a time on the BlackBerry smartphone.

    Thank you

  • andy

    how to use the gps in bb curve 8520?

  • BlackBerryHelp_Pavel

    Hi,

    The BlackBerry 8520 smartphone is not equipped with a GPS radio. You may want to check out this accessory as an option: http://bbry.lv/dbbxJl

    Thank you

  • Xxk_e_l_s_e_yxx

    hello
    i went to put a password on my bb 8520 and it worked then when i locked my keypad it said memory cleaning enabled then my phone went on a white screen with the loading thing in the middle and every now and again the screen goes black n the red light flashes it has been like this for over an hour how long will this last for?

  • SHALL001

    HEY SO I TRIED TO SWITCH BATTERIES WITH ANOTHER 8520 AND IT WORKED!….BUT WHEN I SWITCHED BACK AND CHARGED MY PHONE VIA USB IT WOULD NOT TURN ONN…WHAT DO I DO?

  • Nandu R Prabhakar

    I have a status indicator symbol on my Blackberry Curve 8520 screen that
    I don't understand? The symbol is a globe with the figure '1' to the left of it and it shows on the screen just to the right of the battery status indicator. Pointers most appreciated. Thanks

  • Www Zip_free_q

    how i activ the gps?

  • naomi

    I got the BB 8520 just last month, and last night i updated it with this new software. I fine the way it is now, but i feel that the camera can be improved and i like the efficiency of being able to 'mark' all my files and send them in one go.

  • Elflacogiraldo

    Hola a todos Tengo 8520curve bb Una quize configurarla Pero cuandi iba en La Tarea 2-10 modulos descargados me informo grave error de las Naciones Unidas Sobre y no me dio Informe

  • jc

    why my blackberry curve 8520 white have no blackberry maps icon in home menu plz help me

  • Nave

    I have a 8520 BB, and my wireless use to work really fast and now this past month my internet seems to slow down extremely, to the point where i have to wait 2-3 hours for it to load to another web page, or to even click “next” on a website… I tried to check and see if I need any updates but there aren't any.

    What do i do??

  • tong

    hi. i have a problem on my BB curve 8520 it suddenly went on a white screen. what should i do? i cant see anything from the screen. pls help.

  • dainleotaud

    HI

    Is there a way to selectively have a password for different apps on my bb 8520. For example i want to have a password for my contacts and media and bb messenger only so when a friend uses my bb they could use all other apps but not those because it would have a password restiction.

  • Vulariss

    mt black berry has no signal, like at the top it says GSM instead of edge
    what is wrong with it?

  • CharityM

    Got myself one and I treat it like my better half! Nice one, hey!!

  • CharityM

    I CAN ONLY RECEIVE CHAT MESSAGES BUT IM UNABLE TO SEND!!!

  • Twdavis247

    I just got a black berry curve 8530 but I cannot get into my companys secure web site using my user Id and password. I downloaded the web browser Opera but it did not help. Any suggestions?

  • BlackBerryHelp_Pavel

    Hi,

    Check out this article here: BlackBerry smartphone does not turn on and the LED flashes

    Link: http://www.blackberry.com/btsc/KB04596

    Thank you

  • Ehsaas_taskin1

    i cannot transfer images viz bluetooth from my nokia mobile to blacberry why ?

  • Vishal

    my blackberry can’t turn on.please help me?

  • Kbaxani

    hi, i have bb 8520 curve, i want to install opera browser in that but version availble are not supporting >>?? can anybdy help me out?? reply @ kbaxani@gmail.com

  • Linda

    I did all of this several times and it works for a while and then stops working again – this is driving me mad!

  • Hillmysta

    i just get a white screen if i press callit rings out and it rings in help me

  • Kieran

    if this issue is still not resolved then it sounds like you have nuked your blackberry, however there is a way to rescue this…find the app loader for blackberry on PC or laptop
    then go into update software, take the battery out of the blackberry, and plug the usb into the phone, not the PC/laptop
    when it comes to a screen ‘connect device…’
    then plug the usb into PC/laptop, however be quick on clicking next as it will only accept usb connection for a very split second..once done re-insert battery towards end of installation to get it out of the re-boot phase
    i hope this has helped…if not youtube nuked blackberry recoveries

  • BlackBerryHelp_Pavel

    Hi,

    Check out what the globe indicator on the Home screen represents here: http://www.blackberry.com/btsc/KB10441

    Thank you

  • BlackBerryHelp_Pavel

    Hello,

    The BlackBerry 8520 smartphone is not equipped with a GPS radio receiver. You can check out our accessories store for an external GPS receiver : http://bbry.lv/dcQX5b

    Thank you

  • BlackBerryHelp_Pavel

    Hi,

    Check out the following article, BlackBerry Maps icon does not appear on the BlackBerry smartphone http://bbry.lv/dwGmWX

    Thank you

  • BlackBerryHelp_Pavel

    Hi,

    I would recommend clearing the browsers cache. Navigate to the browser-press the menu key-select options-cached operations. Clear everything in here and return to the home screen. Now remove the battery from the BlackBerry smartphone to restart it. Once back up try browsing again.

    Thank you

  • BlackBerryHelp_Pavel

    Hello,

    Have you tried taking the battery out to restart the BlackBerry smartphone?

    Thank you

  • BlackBerryHelp_Pavel

    Hello,

    This is not a feature of the BlackBerry smartphone.

    Thank you

  • BlackBerryHelp_Pavel

    Hello,

    Have you tried removing the battery to restart the BlackBerry smartphone. You also may want to contact your wireless service provider for any network/coverage issues.

    Thank you

  • BlackBerryHelp_Pavel

    Hi,

    What is happening when you try to send chat messages? What sort of chat messages are you referring to?

    Thank you

  • BlackBerryHelp_Pavel

    Hi,

    I would recommend speaking to your corporate IT department for assistance.

    Thank you

  • Aaaayi

    Hi there,

    I bought a blackberry 8250, 2 days ago. and already it has started playing up.
    Firstly i downloadd whats apps to talk to iphone users as well, it worked for a day, but now it doesn't and the message reads
    'uncaught exception: application whatsapp (280) is not responding; process termnated. I spoke to the service provider, they told meto treset my handset, so i done so, still no change, i have now deleted it and reinstalled the app 5 times, and still the same problem occurs, what should i do?

    Secondly my blackberry messenger has literally gone missing, again i called my service provider where i was told to remove my battery and restart my bb, but stil no change.

    Could you help me please, or should I just take it back to the shop. I knew blackberry had veriuos problems but i never thought they would occur rin the first few days of having the phone, its ridiculous.

  • BlackBerryHelp_Pavel

    Hi,

    In this case we can try to reload the software on the BlackBerry smartphone to make sure it is running the latest version and there are no issues with the OS.

    To do this we would need to back up the BlackBerry smartphone. Please open the BlackBerry Desktop Manager and connect your BlackBerry smartphone. Click on the Backup and Restore button and select Back Up. Please note the location where the backup is being saved as we will need to access it later to restore the BlackBerry smartphone.

    Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.

    Link: http://www.blackberry.com/btsc/KB11320

    Test before restoring the backup.

    Thank you

  • Valeriefisher888

    I can't turn the volume down when I have music on, is way too loud. I have tried everything, it appears it might be a common Blackberry Curve glitch, is this true.

  • beccaboo.

    thats true, but its sometimes when its old or it nor right,, mines perfectly working.

  • RogerNg

    Hey, My BB8520 cannot read incoming sms from the sms n mms inbox inself. I have to click view folder, select the sms inbox onli can read the new sms coming in. how do i fix that? Also, sms coming in i cant get the sound. It onli happen on the 2nd day i haf this phone.

  • pao

    try to hard reset your 8520

  • jessica

    hello,
    i just got the blackberry curve today but my internet isnt going to be activated untill the 12th of july. The company i bought it from told me i would be able to go on my wifi at home but for some reason it wont connect any help?

  • Tony Dixon

    I see several post relating to track pad freezing. I have searched this problem through a variety of resources and find it to be a VERY common problem with this device.
    I have tried the suggested fixes as have most of the others I have read about.
    This is clearly a design flaw. My question is : Is RIM going to make this right with its customers? This is my second Blackberry, and even in the face of more powerful apps and better video from the competition, Blackberry is the productivity phone I prefer. I, however will not remain loyal to any company that sweeps a growing problem like this under the rug leaving the customer out in the cold.
    Based on the number of cases involving long term and/or permanent track pad freeze up, it is clear to all of us that this is a design flaw. The track pad is great when it actually works. I would hope a company with a reputation such as yours would make this right, and soon. Otherwise I am sure you are about to loose a large chunk of customer base to HTC, or even that gaudy I-Phone,
    Tell us something useful about this problem please.
    You can contact me at abd2193@yahoo.com

  • Felicekimbrew

    Hi! I have a Blackberry Curve 8530. Everytime I receive a ringtone, I'm given the option to choose the ringtone folder on my own, because it automatically selects the Music folder. How do I permanently change this? This way I wont have to keep pressing the Select Folder Option. Thanks :)

  • BlackBerryHelp_Pavel

    Hello,

    In your case try to go through the following clean application load process: http://bit.ly/cKy9A0 Also make sure you test before restoring any backup.

    Thank you

  • BlackBerryHelp_Pavel

    Hello,

    Have you tried removing the battery from the BlackBerry smartphone to restart it. If so, you might have an issue with SMS database and need to clear it using the BlackBerry Desktop Manager Backup and Restore- Advanced feature.

    Thank you

  • BlackBerryHelp_Pavel

    Hi,

    Try going through this article on How to connect to a home Wi-Fi network using a BlackBerry smartphone http://bit.ly/ba0d09

    Thank you

  • BlackBerryHelp_Pavel

    Hello,

    You will not be able to change this option. It depends on the file type that you are downloading. It will put it in the folder it assumes the file belongs to i.e photos will go to pictures, videos to videos and so on.

    Thank you

  • Marc4nat

    hi ya i have a blackberry 8520 and i was just wondering if the blackberry 8900 case will fit my one?

  • Teemlat

    can yopu give blackberry a suggestion to make a blackberry in the color blue for sprint

  • Nadiart13

    Because if it is a smart phone can not download Skype

  • vanranden

    My curve 8530 trackpad has stopped working entirely, i have done everything to fix it (cleaned it from the inside, battery pull, etc.) and it still does not work. Any solutions to fix this crappy phone?

  • James

    How can I change my BB net. From gsm to edge

  • Pradeep Babani

    hey gguys,m buyin bb 8520 2mrw bt read all da comments bout da phone,so m in doubt 2 go for blackberry or no…coz in ech comment der r only pblms..nevr thaught blackberry phones wil giv dis mny pblms…wat u guys suggest?

  • salvador!!!

    hi… i have a problam with my curve 8520 it just wont let me in my bb messenger or facebook it tells me NO MESSEGE SERVICES CONFIGURED can anyone tell me why???? pls.

  • BlackBerryHelp_Pavel

    Hi,

    All cases are made with the specific BlackBerry smartphone model in mind.

    Thank you

  • AmityLax911

    What wireless providers use the bb curve 8520?

  • JoJo

    Is there any other way of turning the music volume down on my blackberry 8520 than the side as the down button doesnt work??? Thanks.

  • Jmcpherson74

    how do i use my bb if the track pad is broken????

  • alysssaaaaaa

    if i reset my blackberry to its orginial settings(because i think i have a virus) will i lose all my BBM contacts? also if i do infact have a virus is there something i can do to clean it?

  • Peter Beaudette

    I do think it is funny how B;ackberryHelp_Pavel has not confirmed or denied you post. As you have pointed out, this is a design flaw as it happens to a number of users, myself included. I have done the software re-load, taken the phone apart and cleaned it completly to only have the trackpad work for a shor period of time. Mine freezes up at least 10 times a day. I am sure I am not alone when I say that I can't just “afford” to buy a replacement phone, especially since I paid good money for a phone that should work properly. When is RIM going to stand up and take responsibility? I begin to wonder if they just want our money? If there is any resolution to this problem, I would appreciate some notification to peter.beaudette@yahoo.com.

  • supa_sami

    How can i lengthen the ringtone so it rings longer? I want my full ringtone to play but my fone only seems to ring for 10 secs. I have a curve 8520

  • jutezky

    good day sir.

    i just wanna ask, how come i coudnt receive an sms since i change my sim card.

    help with this sir!

  • a.k

    Just bought my blackberry – and BBM is not working at all – Friends trying to add me says nothing’s happening. When i try to add contacts it just stays in pending. my PIN is clearly not activated – how do i get it working?? i’ve already registered a username..

  • BlackBerryHelp_Pavel

    Hi,

    You are not able to navigate with out the trackpad. I would recommend contacting your wireless service provider to see what options you have available.

    Thank you.

  • BlackBerryHelp_Pavel

    Hello,

    If you wipe your BlackBerry smartphone you will loose all of the information. Please make sure you backup the BlackBerry smartphone prior to the wipe as specified in this article.

    Link: http://www.blackberry.com/btsc/KB12487

    Thank you

  • BlackBerryHelp_Pavel

    Hi,

    Please contact your wireless service provider for assistance with this issue.

    Thank you.

  • Amna Razak

    i have no flash seeting on my blackberry curve 8520 does anyone know how i can get it on

  • BlackBerryHelp_Pavel

    Hi,

    You are not able to navigate with out the trackpad. I would recommend contacting your wireless service provider to see what options you have available.

    Thank you.

  • BlackBerryHelp_Pavel

    Hello,

    If you wipe your BlackBerry smartphone you will loose all of the information. Please make sure you backup the BlackBerry smartphone prior to the wipe as specified in this article.

    Link: http://www.blackberry.com/btsc/KB12487

    Thank you

  • BlackBerryHelp_Pavel

    Hi,

    Please contact your wireless service provider for assistance with this issue.

    Thank you.

  • vineet

    i have updated the OS in my new blackberry 8520 from OS 4.6 to OS 5.0 using blackberry desktop manager. Now it says u have no updates. But there is not even a single change in my Blackberry 8520. all the features are same,the speed is same. No change at all.

    Why this OS 5.0?? Are there not any new features??

    What should i do??Please help

  • http://profiles.yahoo.com/u/ZABWVE5KST67YGFBUMXPCALO7E vikash

    Hello, i m facing a strange problem with my blackberry 8520… when i m calling someone there is no sound of ring and even when call is picked there is no sound/voice from other side and it like a pindrop silence kind of sitution with the phone…. on the other hand if i change the call to LOUD SPEAKER/SPEAKER… i m able to hear and talk…

    is there any fix available or any suggestion please.

  • Veron Singh

    Hi this phone is awesome. I am stumped on how to restore my phonebook contacts back to my phone that was backed up on my memory card.

  • vvb

    hi, my three months old BB's track pad has started behaving the same way as all of you have described above. is it a technical problem with the track pad device or is it something related to software?

  • abd2193

    There is a lasting fix for the track pad freeze up problem.
    You will need some mirror mounting foam tape.
    Remove your battery. Cut a small piece of the foam tape just big enough to fit on the metal cover over the track pad. DO NOT remove the paper from the tape. It needs to stick to the metal area, not to your battery. Once you have the foam in place, squeeze the battery back in. I had to use some clear waterproof plastic repair tape (this tape because it is as strong as duct tape and clear) to keep the battery cover in place. It looks like it came out of a donation bin, but it works flawlessly, and has for over a week now.
    Good luck everyone.
    At this point, short of giving me a free phone upgrade, I don’t think RIM could do enough to get me over this now. Looks like HTC is in my future.

  • Lu4chellegal

    hi,
    my trackpad sometime dose not work. what is wrong with it ?

  • Nazacoelect

    Yaa, mine is cool.
    I am very pleased with the 8520 curve.
    But please i am having a problem with my media file.
    I delected a picture and it is visisble in my All pictures folder and I yet, I can't open it or delect it completely why?

  • Klmcv79

    Hi,
    I just got a new BB 8520. I can't connect to my wifi at home. I tried it at my sisters place (she has the same as me) and it worked fine. When it picks up my wifi it says it's WPA2-Personal. Nothing i try works. I have tried talking to both my internet provider and my phone provider and they both keep telling me to talk to the other. HELP Please!!!

  • BlackBerryHelp_Pavel

    Hello,

    I would recommend trying to reload the software on the BlackBerry smartphone to make sure it is running the latest version and there are no issues with the OS.

    To do this we would need to back up the BlackBerry smartphone. Please open the BlackBerry Desktop Manager and connect your BlackBerry smartphone. Click on the Backup and Restore button and select Back Up. Please note the location where the backup is being saved as we will need to access it later to restore the BlackBerry smartphone.

    Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.

    Link: http://www.blackberry.com/btsc/KB11320

    Thank you

  • BlackBerryHelp_Pavel

    Hello,

    I would recommend connecting the BlackBerry smartphone to the PC and deleting the picture from the media card there.

    Thank you.

  • BlackBerryHelp_Pavel

    Hi,

    It is asking you to input your security password for your wireless router. Check out this knowledge base article on how to connect to a home Wi-Fi.

    Link: http://www.blackberry.com/btsc/KB13494

    Thank you

  • Netshikulwe

    I exprienced the same problem yesterday and I removed the battery many times. When I restart it only shows the white screen and trackpad. I've been using this phone for only 5 days!!

  • Alexandra

    I got my phone slightly damp but immediately did a battery pull, then wiped the battery and inside of the phone. The white sticker is still white, saying that my phone is not water damaged yet my keys wont work. It started last night when random letters popped up in sentences. As I typed “The” it would come out “Theuy” this continued so I did a battery pull but as soon as my phone finished loading, I was unable to unlock my phone because I couldn't type in my password. Now I cant even type in “blackberry.” Are there any solutions for this problem?

  • Gingerstar123

    my blackberry curve has just gone white and i do not know why i have took the battery out and it still come white plz help me i do not know what to do i only had it for over a month

  • D4yz13

    I was looking around on my blackberry curve and i wanted to see how many messages I had received so i clicked on message history and changed it from 1 month too a year, so then I saved the changes and went back too my sms messages they were all gone?
    How do I get them back?

  • Whieldon34

    Hi my trackback has stoped working i can still click it but i cant move with it at all i have tried restoring the OS like you have said and it is still broke i have even had a new trackpad put in for £30 and it still not working can u sort this plz? if you could help me plz email me on whieldon34@hotmailc.o.uk

  • Whieldon34

    i have found a fix for the frozen trackpad!!!!

    first remove the battery and remove the sim card then push the piece of metal which is behind the trackpad/underneath where the sim is in very hard and all should be fine

    i dont know if this is a long term solution but its worked for me for the last 2 days now :) hope it helps guys

  • ingrid

    Dear Kieran, Thank you very much…i have been able to restore my curve 8530 by doing this! bless you for posting this reply for me to find. Have a great day!

  • Vheaputri

    hey i want bb curve 8520. can do it?

  • Mdavid24

    I am trying to set up my email. The email address I want to use is “has too many characters” for the user name. Is there a way to fix this?

  • zuniefubar

    i saved a bunch of ringtones already paid for (of course) saved to media card on 8310 blackberry. got an 8520 blackberry, inserted media card rom 8310 to the new 8520 and it says 'error' won't play ringtone, and can't apply those already paid for ringtones either. is there a way to use this saved media?

  • zuniefubar

    Hey sorry if this posts twice… question– saved a bunch of ringtones on media card in 8310 curve. inserted media card into new phone 8520 and they won't play let alone be utilized for my ringtones in the 8520…what can i do as of course these were purchased and i don't want to buy them all over again!!!

  • HelpmeBB

    I have a Blackberry Curve 8520 and recently a yellow browser symbol with the number 2 has appeared on my screen, how do I get rid of this?

  • Voncelieet

    Hi! I was downloading the new MySpace app, and then it told me to reboot the device, but now all I see is a white background with a clock, and every five minutes it goes black and then white with the clock again. I took out the battery and wait but it keeps doing the same thing.

  • C Kotecha

    Hi,

    Could you please let me know why the drop down function in Facebook does not work on my 8520?

  • Hotbunnygal

    i tried to add new photos to my blackbery from my pc! my photographs on my phone have now gone white with a green arrow through, when i try to delete them they wont delete and it seys read only. i have tried plugging my phone bac into the pc but it says no pictures or files are on the phone. how do i delete these white pictures with arows from my phone.. please help thanks

  • Demi-swalwell

    Hello, 6 of the letter buttons on my blackberry wont work so i cant actually text, what does this mean? and can i fix it without having to send it off for repair?? (: thankyou

  • BlackBerryHelp_Pavel

    Hi,

    Check out the following knowledge base article on What is the globe indicator on the Home screen.

    Link: http://www.blackberry.com/btsc/KB10441

    Thank you

  • BlackBerryHelp_Pavel

    Hello,

    Try to go through the following clean application load process: http://bit.ly/cKy9A0

    Thank you

  • BlackBerryHelp_Pavel

    Hello,

    Can you please clarify what you are referring to?

    Thank you

  • Tracy Jones1965

    I cannot access the internet if I am not in a hotspot zone but other people with the same phone can. I went to Homescreen > Options > Advanced Options > Host Routing Table >(BBKey should be there but is not. What do I need to do?)

  • Athenahons

    hey- wondering if someone can help? I have had ppl try and invite me on the bbm – but nothing comes through to me? how do i activate the pin for bbm?

  • BlackBerryHelp_Pavel

    Hello,

    Do you have an active data plan with your wireless service provider? To do a Register Now navigate to Options-Advanced Options-Host Routing Table-then press the Menu key(left of the trackpad)-Select Register Now.

    Thank you

    Thank you

  • BlackBerryHelp_Pavel

    Hello,

    BlackBerry Messenger Application requires an active data plan with your wireless service provider in order to function. If you have an active data plan already check out how to add a contact to a BlackBerry Messenger contact list here.

    Link: http://www.blackberry.com/btsc/KB04663

    Thank you

  • Mona

    my sensor direction is not working can anybody tell me if it is replaceable.

  • Kennylizano

    hello, im having a problem, the sim card reader in my phone won't read any sim card, ive tried so many times, ive done everything possible, just wondering if you have any advice on how i can repair the sim card reader, or if i can do something about this.

  • Ashleyarmer

    Hello there, My “e” letter / “2″ button will no longer work. all other aspects of the phone remain good but this wont work.
    how do i fix the problem please?

  • Aaliya

    please help:
    my blackberry 8520 is turnning on, its going into the main menu, the camera is fine, everything is brilliant (all the applications and stuff). i was in the US and it was working perfectly fine, now im back home in the caribbean (it was working here too before i went away) but not my middle button, the trackpad, isnt selecting things, it is scrolling through the menu but i cannot select anything…. the keyboard works and everything but now it is no use because i cannot 'select' my messages or the internet to type… what to do :( ?

  • Paul-Smith

    WARNING : CHEAP RUBBISH PHONE ; DONT BUY
    WARNING : CHEAP RUBBISH PHONE ; DONT BUY
    WARNING : CHEAP RUBBISH PHONE ; DONT BUY
    WARNING : CHEAP RUBBISH PHONE ; DONT BUY
    WARNING : CHEAP RUBBISH PHONE ; DONT BUY

    im warning you now , this phone is not worth it . had mine for 2 months has red dots all over the screen i think its the pixels . the cmaera is rubbish .' the speakers dont work for some strnge reason and the internet is unbarebly phone

  • II-TEESHA

    YES I HAVE, NOW WHAT?!

  • ashley

    Hi, I am currently experiencing a problem with my bb 8520 curve. when i access my internet browser the black status bar that used to appear at the top of the screen displaying the signal strength etc, has completely disappeared. This means that i cannot see the indicators for the messages I have received while in the browser i.e. whether it be a bbm message or text message or e-mail etc. i cannot seem to get this black status bar back on the top of my screen. I have been through the help folder as well as searched the internet expensively for a solution to no avail. Can u help me?
    thanks

  • Imoclair2

    Hi same here and unfortunately my insurance ran out while in hospital and they cancelled the policy only last month what a bummer. lets hope it is an easy fix

  • BlackBerryHelp_Pavel

    Hello,

    Please contact your wireless service provider to see what options are available to you.

    Thank you

  • BlackBerryHelp_Pavel

    Hi,

    I would recommend trying a different SIM card. If that does not resolve the issue, please contact your wireless service provider to see what options are available to you.

    Thank you

  • BlackBerryHelp_Pavel

    Hi,

    In this case we can try to reload the software on the BlackBerry smartphone to make sure it is running the latest version and there are no issues with the OS.

    To do this we would need to back up the BlackBerry smartphone. Please open the BlackBerry Desktop Manager and connect your BlackBerry smartphone. Click on the Backup and Restore button and select Back Up. Please note the location where the backup is being saved as we will need to access it later to restore the BlackBerry smartphone.

    Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.

    Link: http://www.blackberry.com/btsc/KB11320

    If this does not resolve your issue I would recommend contacting your wireless service provider to see what options are available to you.

    Thank you

  • BlackBerryHelp_Pavel

    Hi,

    In this case we can try to reload the software on the BlackBerry smartphone to make sure it is running the latest version and there are no issues with the OS.

    To do this we would need to back up the BlackBerry smartphone. Please open the BlackBerry Desktop Manager and connect your BlackBerry smartphone. Click on the Backup and Restore button and select Back Up. Please note the location where the backup is being saved as we will need to access it later to restore the BlackBerry smartphone.

    Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.

    Link: http://www.blackberry.com/btsc/KB11320

    If this does not resolve your issue I would recommend contacting your wireless service provider to see what options are available to you.

    Thank you

  • BlackBerryHelp_Pavel

    Hi,

    In this case we can try to reload the software on the BlackBerry smartphone to make sure it is running the latest version and there are no issues with the OS.

    To do this we would need to back up the BlackBerry smartphone. Please open the BlackBerry Desktop Manager and connect your BlackBerry smartphone. Click on the Backup and Restore button and select Back Up. Please note the location where the backup is being saved as we will need to access it later to restore the BlackBerry smartphone.

    Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.

    Link: http://www.blackberry.com/btsc/KB11320

    If this does not resolve your issue I would recommend contacting your wireless service provider to see what options are available to you.

    Thank you

  • BlackBerryHelp_Pavel

    Hello,

    I would in that case recommend you will need to perform a Security Wipe of the device as shown here: http://bit.ly/di72gD

    Thank you

  • ZoeM

    Hi, Every Time I Call Someone I Just get this weird thing where the sound is on for 1 sec and then off and on and off and on over and over, i think its something to do with a headset because a picture of a headset flashes in the corner even if one isnt plugged in its really winding me up please help

  • Natje

    I've got a smartphone BBC 8520 as present but the password doesn't work what can I do?

  • http://www.jason-stevens.com/2010/07/the-yin-and-yang-of-augmented-reality/ The Yin and Yang of Augmented Reality | Jason Stevens

    [...] annoying thing about my Blackberry Curve 8900 smartphone is the fact that I have to buy a $20 3GB media card in order to shoot video from my phone. While [...]

  • Sufcbabe08

    some water has got into my blackberry curve 8520 and now the red light wont go off . y is this

  • Dan

    hi, i have a blackberry curve 8520 its says i have a signal and the phone works most of the time but then sometimes it wont send or receive anything or let me on the internet. i clicked manage connections and it says Mobile voice status: not connected but when the phone is working it says connected but i dont know how to sort it can anyone help. Dan

  • Hailey Biggs

    my blackberry is being stupid. for reason when i cal someone, instead or it say like “calling soandso, or connected” it just a black blue screen. does anybody know what i did or how to fix it?

  • Gina

    i love my blackberry curve. it's a good product. i have one issue that is driving me nuts! a noise that i haven't programmed on my phone – comes like i have a message and the light flashed red and there aren't any message in the inbox – sms – vm – nothing! is there a way for someone to trigger this without actually sending me a message?

  • Rndekhane

    I want to set my blackberry as a auto bcc please tell me how i can configure the same

  • laura

    i have had the blackberry curve 8520 for less than 3 weeks and it is turning on fine then going to the blackberry internet page then swithchin itself off after a few minutes and i am unable to turn it on with the on./off swith but i rather have to take the battery in and out i do not have the bb installation cd as it broke before i could install it on my pc i desperately need a quick solution!!!!

  • zexymudpie

    Hi,
    I've had my blackberry 8250 for months now and have not been let down once! I frequently use the wifi at home and it has been working well till about a week ago when it stopped detecting the network. I tried scanning manual and it says 'No network coverage' meanwhile my wireless is working just well. I've pulled out the batt while the phone is on,restarted my phone,cleared the cache etc etc.. Nothing seems to work :/

    Help!

  • chloe_p

    hey, i have droped my blackberry and the screen has gone whith with black lines across it . i have tried taking the battery out but that does not help what should i do ???

  • http://alanaandkevin.wordpress.com/2010/07/28/new-hope-a-guided-tour-part-2/ New Hope: A guided tour, part 2 « Alana and Kevin's Website

    [...] upon an advertisement for a wedding location in a town called New Hope. I pulled out my trusty Blackberry Curve and found that it was about an hour away and we decided to take a drive (partial map) and take a [...]

  • http://alanaandkevin.wordpress.com/2010/07/28/new-hope-a-guided-tour-part-2/ New Hope: A guided tour, part 2 « Alana and Kevin's Website

    [...] upon an advertisement for a wedding location in a town called New Hope. I pulled out my trusty Blackberry Curve and found that it was about an hour away and we decided to take a drive (partial map) and take a [...]

  • http://alanaandkevin.wordpress.com/2010/07/28/new-hope-a-guided-tour-part-2/ New Hope: A guided tour, part 2 « Alana and Kevin's Website

    [...] upon an advertisement for a wedding location in a town called New Hope. I pulled out my trusty Blackberry Curve and found that it was about an hour away and we decided to take a drive (partial map) and take a [...]

  • http://alanaandkevin.wordpress.com/2010/07/28/new-hope-a-guided-tour-part-2/ New Hope: A guided tour, part 2 « Alana and Kevin's Website

    [...] upon an advertisement for a wedding location in a town called New Hope. I pulled out my trusty Blackberry Curve and found that it was about an hour away and we decided to take a drive (partial map) and take a [...]

  • http://alanaandkevin.wordpress.com/2010/07/28/new-hope-a-guided-tour-part-2/ New Hope: A guided tour, part 2 « Alana and Kevin's Website

    [...] upon an advertisement for a wedding location in a town called New Hope. I pulled out my trusty Blackberry Curve and found that it was about an hour away and we decided to take a drive (partial map) and take a [...]

  • Petros

    the 8520 is a nice phone but is there a way to get gps navigation on this phone without using googlemaps and my data plan?

  • Gary G

    The blackberry Curve 8520 is a very nice phone only if didnt have so many trackpad issues.. My provider tmobile will not replace my phone and the manufacture wont either. I tried replacing my trackpad it still didnt work.. I spent close to 200 dollars on this phone and my money is gone down the drain.

  • Hord4u

    hello….can see the picture on my bbm and i just download d lastet version of bb aplication pls wat do i do

  • BlackBerryHelp_Pavel

    Hello,

    You would need to contact your wireless service provider to see what options are available to you.

    Thank you

  • BlackBerryHelp_Pavel

    Hello,

    Please contact your wireless service provider for assistance with this issue.

    Thank you.

  • Benilda Bulaong

    I tried to upgrade my BB 8520 upon reaching the 3rd tas which is waiting for device installation it stop and prompt me to reconnect my device. I did already but same problem exist. waht shall i do if it doesnt proceed to the 3rd task of upgrading?

  • Amitsharma03

    anybody aware of new offer being on the radio (in Delhi /NCR), with 8520, buy & get free movie for 1 yr & a lucky chance to go to hongkong ?
    is it so………?

  • Mona_2k6

    hey i have a problem i've had my blackberry curve 4 a few months now and at 1st everything worked fine then afta a while the only emails i could recieve were my junk mail and now i can't recieve ne i was just wondering if ne1 new how 2 fix it

  • BlackBerryHelp_Pavel

    Hello,

    In your case I would recommend contacting the wireless service provider for assistance with troubleshooting of the issue.

    Thank you

  • BlackBerryHelp_Pavel

    Hello,

    Follow this knowledge base article to remove & reintegrate your email account on your BlackBerry smartphone http://bit.ly/c1TyHV

    Thank you

  • Lucie:).

    i have a strange icon near the time and where it alrerts me i have a message or something its a black circle with a white arrow pointing to the bottom left corner with a red spot and and 1 next to it what does this mean?

  • Hannah

    My blachberry curve 8520 isnt letting me use the browser. Does anybody know an answer to this problem. I can use it if I connect to wifi but other wise it doesnt work!!!

  • HELp

    the wifi on my 8520 suddenly stopped working.
    it still shows that im connected to the wifi but its not letting me browse.
    HELP!

  • Riamiley

    My memory card keeps saying error, whys that :S

  • Rob

    i have a bb8520 and recently carried out a software upgrade. B4 idid thid the keyad use to unlock using A followed green phone, now it unlocks using the mute button. Can i change this?

  • Yanaa

    Hey, i got my blackberry 8520 a few days ago, and i have unlimited internet with t-mobile, however, whenever i go to the blackberry msn download website, it tells me that connection failed when i tried to download it, and said something about the 'COM'. I Dont know how else to download it, and i dont know how to have my email adress connected to my bb, Help !

  • Roger N

    Hi, my gf Blackberry 8520's trackpad freezes from time to time. It will then take sometime for it to be able to function or move again. Why does it happen and how to I solve this problem?

    Secondly, my own BB8520 cannot stream videos e.g. from Youtube (I haven't tried streaming on any other site). Is there a setting problem with it or how do I solve that too.

    Thirdly, do my BIS include tethering service but how i do actually able to use it to my laptop?

    Thanks a lot if you could help me.

  • Hev777

    Today i was given a new bb curve as they couldn't fix my old one, and i've tried to set up my email again but all that comes up is “Cannot create account: an account already exists for this BlackBerry device” and i dont know the username or password to log in. what can i do?

  • Martha

    The phone on my blackberry curve is not working, i am able to send texts, but it wont put through calls or reacive any calls.

  • BlackBerryHelp_Pavel

    Hello,

    I would recommend re formatting the card. Navigate to Options-Memory-press menu key and select format.

    Thank you.

  • BlackBerryHelp_Pavel

    Hello,

    I would recommend removing the battery to restart the BlackBerry smartphone. Also make sure you are connected to the Wi-Fi network. The Wi-Fi icon has to be solid white color to indicate a proper connection.

    Thank you

  • BlackBerryHelp_Pavel

    Hello,

    Do you have an active data plan with your wireless service provider. Are you able to use other applications on the BlackBerry smartphone that require data.

    Thank you

  • BlackBerryHelp_Pavel

    Hello,

    This is by design and can not be changed.

    Thank you

  • BlackBerryHelp_Pavel

    Hello,

    I would recommend downloading the Live messenger application from http://www.blackberry.com/livemessenger using your BlackBerry smartphone.

    When it comes to setting up your email check out the following knowledge base article for assistance.

    Link: http://bbry.lv/9txs9z

    Thank you

  • BlackBerryHelp_Pavel

    Hi,

    Take a look at some reasons why you might be Unable to log in to a BlackBerry Internet Service account http://bbry.lv/bBbot6

    Thank you

  • Katelynhamilton7

    this phone sucks!

  • Agnivo

    Very BAD BAD BAD PHONE after teh battery drains out / My 8520 got brick which is so fucked up…

    Hate you guys.

  • Cmanning

    when receiving any calls they appear as 'unknown' even when they are in my contact list, how do you correct this?

  • Morinlabi

    i like my bb 8520, it cool and irrestable. Can i view someone's webcam on Yahoo Messenger on my bb or can someone view mine. Pls help

  • Bunnit

    you tube pixulates w
    then freezes cant virw videos anything needed to be downloaded or settings changed

  • Saieedmasood

    Dear Respected Sir,
    I hope you are doing well,
    I recently purchased a BB 8520 for my self, i am interested to connect to internet through GPRS, hereby how can i use internet through GPRS in my BB.

    Many thanks in advance,

  • BlackBerryHelp_Pavel

    Hello,

    The following KB should help regarding caller information not displaying on incoming phone calls: http://bbry.lv/agm6ng

    Thank you

  • Emma winter

    Hi
    My wifes 8520 has gone on to a white screen and it will do nothing esle can any one help??

  • SarahWelcher

    i've had my blackberry about 6 weeks, i just edited a picture on there to change the size for the wallpaper, saved it back onto the device, and now its showing pictures that i have previously deleted as white, read only squares. when i try to delete it just stays there, and in 'all pictures' it shows the pictures that are in there multiplied. the sample pics are fine, and the picture folders are fine, its just all pictures. i tried formatting, nothing. musics fine too, and i took the memory card out and still nothing. when i try to delete the read only it says 'file system error'
    help please..

  • helpthanksss

    how do you use the left side key to lock the phone AFTER you have updated the fone ? i cant do it i have to click the mute button and its a pain ! loveed it when i could press the left side key? sum1 pls help!!!!!

  • Paula

    Hi, I've had my blackberry for a couple of months and the other day it stopped allowing me to send SMS messages. I can type them out fine and press send but the rec clock icon just comes up and it doesn't send.

    Also, earlier today the phone cut out during a phone call and turned itself off, I've not been able to get it back on. I've tried taking the battery out many times and sticking it on the charger but it isn't turning on.

    Please help! :(

  • Naimthecool

    does this device have gps??..

  • Martin_angelo_ramirez

    can u help me please.. how come everytime i press the letter “N” on my keypad it appears “assign a speed dial to the N key”??? how can i remove that i cant figure it out.. thanks!!

  • Shakie Burn

    thats wrong for a start yes you can send and recieve from other makes of phones if you want to recieve a file go to you media open up pic, vids or music press the bb button and select recive five via bluetooth

  • Shakie Bryne

    right i have a blackberry curve 8310 network o2 uk running v5.5.0.55 platform 2.7.0.68 can i update to a higher verson of 4.5 and platform for instance this is the one i was looking at v4.5.0.187 platform 2.7.0.109 any help would be of great assitance

  • Julian Wainwright

    No, you have to buy a Bluetooth GPS dongle and pair them is you want GPS.

  • AW3

    I have the blackberry curve 8520 and the black track pad has just stopped working, and now I must wait 3-5 days for the replacement. Stupid! Does anyone know manual codes to punch in to get to the bbm or text or email icons?

  • Tifferz

    I have the blackberry curve 8520 and i am unable to make calls, but able to send texts. When i go in manage connections then service status it says that the mobile voice is not connected. please help. Thank-you!

  • BlackBerryHelp_Pavel

    Hello,

    Try to go through the following clean application load process: http://bit.ly/cKy9A0 Also make sure you test before restoring any backup.

    Thank you

  • BlackBerryHelp_Pavel

    Hi,

    If you are using BlackBerry handheld software 5.0, the lock icon will only appear if a password is enabled. http://bbry.lv/9HYEwq

    Thank you

  • BlackBerryHelp_Pavel

    Hello,

    Try to go through the following clean application load process: http://bit.ly/cKy9A0 Also make sure you test before restoring any backup.

    Thank you

  • Elizabethbeard19

    I HAVE A QUESTION…. MY BLACKBERRY CURVE 8520 WATER INDICATORS ARE BLUE. WHAT DOES IT MEAN?
    IVE LOOKED ALL OVER BUT I ONLY KNOW ABOUT PINK AND RED. CAN SOMEONE PLEASE HELP ME! I WOULD APPRICIATE IT ALOT!!!

  • Troy:))

    it means that you have a bb app world update

  • Dshkj

    go to the messages folder – the envelope one with the circle/worldish image thing on it and scroll through – youll have two messages that have a yellow world thing on them – gamers club or browser notifications! open or delete them and itll go away!

  • Janet

    I am having the EXACT same problem! The tiniest amount of water – and it's adding a U to all of my vowels when I type “Hellou” and adding an O to my U's “uogly”. SO frustrating. And sometimes it starts to work normally but then the back button or the delete button or the trackpad will freeze. It was such a minimal amount of water how do I fix this??

  • Shaunacardwell

    Hi, ive had my blackberry curve 8520 for a few months and i am using o2, but my internet wont work, it keep saying unable to connect to internet, please try again later, but i did and it still wont work! can you please help me! thanks :)

  • BlackBerryHelp_Pavel

    Hi,

    In your case I would recommend contacting your wireless service provider to see what options are available to you.

    Thank you

  • BlackBerryHelp_Pavel

    Hello,

    Make sure you have an active data plan with your wireless service provider to actively use the browsing. If you would like to use your Wi-Fi connection to browse make sure to set the default browser to Hotspot under Options-Advanced Options-Browser.

    Thank you

  • Terri-shaw

    My husband's blackberry curve's screen has gone white. He can still receive and make calls to numbers he wants but it's really hard to see what the screen says. Any ideas how we fix this problem??

  • Terri-shaw

    I think it does that when you hold a key for too long. When you get it on your screen just press your back button and it should disappear. The one that looks like an arrow pointing round a corner next to the middle track button. Hope that works for you :)

  • Thomaseena

    I've had the Curve 8520 for 4 months, and I don't like it at all. It does not keep my e-mail synchronized. If I delete it on the Blackberry, it remains on the desktop and vice versa. The keys are so tiny on the keyboard it is difficult to type…. luckily, I found Dragon NaturallySpeaking has a free app to do e-mail by voice – but it doesn't work for texts. I'd rather have a larger screen and touch screen capability rather than squinting at the little screen and trying to type on the microscopic keyboard.

  • BlackBerryHelp_Pavel

    Hi,

    Try to go through the following clean application load process: http://bit.ly/cKy9A0 Also make sure you test before restoring any backup.

    Thank you

  • Shaunhla

    my touch sensitve navigator doesn”t work

  • redsteph

    Please help me before I throw my Curve through the window.

    It has been occasionally freezing on me for a while now… even when I'm not using it, i go to use it and I can't scroll anywhere. it often happens when I'm trying to text or use the internet. I turn it on and off and that tends to resolve it, or if I leave it for a while sometimes that works. however, today it has frozen completely. i must have taken the battery out 30 times to no avail. it just wont let me do anything, and I have messages to retrieve! I am so frustrated! I keep reading things on the internet about going into “options” and clicking this or that but it literally wont let me do anything!! Any ideas?

  • BlackBerryHelp_Pavel

    Hello,

    Try to go through the following clean application load process: http://bit.ly/cKy9A0 Also make sure you test before restoring any backup.

    Thank you

  • faii faii

    hi iv been using the blackberry curve for quite sum time now and since my free internet has gone my blackberry messenger has stopped me from recieving texts and allowing me too see recent updates i dont know how too use it anymore please can you help me
    thank you

  • BlackBerryHelp_Pavel

    Hello,

    Try to go through the following clean application load process: http://bit.ly/cKy9A0 Also make sure you test before restoring any backup.

    Thank you

  • BlackBerryHelp_Pavel

    Hi,

    BlackBerry Messenger requires you to have an active data plan with your wireless service provider.

    Thank you

  • JUSTME

    OK THIS IS NOT GOOD… PHONE SHOULD HAVE GPS RECEIVER INSTALLED FROM FACTORY !!!

  • Xoxo_enathi_xoxo

    Okay, so I got a blackberry curve and it was all fine until the battery was being all weird, and then I got new one, which doesn't even look like the other one. Physically yes, on the outside. But the mini menu down the bottom has no spaces in it, like other one and then messages are so weird, it looks like an IM service, is there anyway I can change this?

  • cyberskin

    Hey there. Can anyone help me out here. i just bought the BB Curve 8520 and it seems to freeze after download some apps when a pop-out says that i should restart my device now. so,i did restart it and now after it has restart what it does only it will freeze. and i couldnt do anything with it .

  • bentinas

    i just added the new software on my 8520 the 5.0.0.681A and its totally changed my phone but one thing is i dont know how to get my sms and imbox together like the downgraded version when its combined . help ?

  • Kate L

    Hi I had my blackberry today and it wont accept my memory card from my old phone, it keeps saying ” A media card has been inserted that contains errors, to correct the errors please use a disk error -checking utility on a computer.” Can you tell me what this means?

  • Brenda A. Rickman

    I opened up mybox, my new Blackberry 8520 came in plugged it up, for a few hours and it never charged. What is the problem with this phone, never worked,tryed it on the computer also. I am very disappointed. I loved my blk. berry 8330, never could get this thing to work. I am about to ship it back to wireless dealer. Pissed off and unhappy. Brenda A. Rickman. email-brennumbernine@yahoo.com

  • Vannesa

    hi.. ive had my blackberry for months and since i gave it a software upgrade it has given me problems with the “N” letter.. sometimes the “n” doesnt come up when i type it, sometimes it comes up as a capital and sometimes it changes to differentd types of n.. what is the problem? is there any way i can fix this problem without taking it in to get fixed?

  • Ramjamallief

    I have just bought my BB. Trying to access webmail, but get this message Default Error Page – the specific authentication profile login page is missing
    What does this mean, HELP please

  • HighlyRec0mmended

    HELP! I have the same problem – a continuous (not flashing) blue LED indicator light.

    I have switched off
    - Bluetooth
    - Bluetooth LED connection indicator

    This light is still on even if you switch the phone off!!!

    HELP

  • HighlyRec0mmeded

    Help!
    The Blackberry Curve 8520 LED indicator status light is a continuous blue (NOT flashing). Bluetooth is OFF. Bluetooth LED indicator is OFF.

    If I switch off the phone the continuous blue light is still ON

    Help!

  • Antoboo

    i upgraded my bb curve 8310 with some pics on it and after upgrading the phone, the pics can not be deleted why?

  • BlackBerryHelp_Pavel

    Hi,

    I am sorry to hear that. Let us know how the replacement one will work out.

    Thank you

  • BlackBerryHelp_Pavel

    Hi,

    Try to go through the following clean application load process: http://bit.ly/cKy9A0 Also make sure you test before restoring any backup.

    Thank you

  • BlackBerryHelp_Pavel

    Hi,

    Where exactly do you get that error message?

    Thank you.

  • BlackBerryHelp_Pavel

    Hello,

    Try to go through the following clean application load process: http://bit.ly/cKy9A0 Also make sure you test before restoring any backup.

    Thank you

  • BlackBerryHelp_Pavel

    Hello,

    I would recommend removing the battery to restart the BlackBerry smartphone. Also what happens when you try to delete the pictures.

    Thank you.

  • Sayruhh_1990

    hey. ive had my blackberry curve since may and i havent had any problems with it except the fact that when i go to change my ringtone it wont let me hear it to see what it sounds like it always pops up a message saying “invalid ringtone selected, please select another one” and it says that for everyone that i try to listen to, to see if its the one that i want. i dont know how to fix this problem so please help!

  • BlackBerryHelp_Pavel

    Hi,

    Try to go through the following clean application load process: http://bit.ly/cKy9A0 Also make sure you test before restoring any backup.

    Thank you

  • XXSILLYSEXFACEXX

    OKAY, I JUST GOT MY BB8520 YESTERDAY AND EVERY TEN SECONDS, LITERALLY THE TRACKPAD STOPS…… WTF. IM 17 I NEED MY PHONE TO WORK!!!

  • Sexxiigalz

    My bb keeps showing that i have a text message but i dont! i deleted everything and restarted my phone and even took the battery out. It just remains there and it wont go away?

  • http://pulse.yahoo.com/_RZVERCL5YK57AFXZKBP5HOKHJM Jessica

    so i have blackberry 8520 and recently when i try and access just the mobile web, not an app like facebook it wont connect. i can use the facebook app that works fine, but when i try and go through to just internet it isnt working anymore. i also tried using the weather app which i had used before and that also isnt working. anyone know what the problem could be?

  • http://pulse.yahoo.com/_RZVERCL5YK57AFXZKBP5HOKHJM Jessica

    i have the blackberry 8520 and havent had any problems until recently , when i try and connect to the internet / mobile browser it wont connect. i dont have any problems using the facebook app but thats about the only thing that does connect, i also tried to access the weather app and that also isnt working, all these things were working fine until recently. anyone know what the problem could be??

  • Coolestdapson

    it seems my blackberry 8520 has crashed. i deleted download theme and it brought a messeger saying i should restart the phone and after which its not coming up again. its bring a half battery icon with a red line across it. please help i have only used the phone for two day and its giving me headache. please help

  • Jeswanth

    HI,
    I have just bought a Blackberry 8520.
    It has been working fine till today suddenly a white screen came on with a small clock icon in the centre.
    The phone does not switch on. I have tired taking the batter off, sim and the memory card but nothing helps.
    If anyone know how to rectify this problem I would really apprecaite it.

  • Dawneee

    Hello,

    I have a bb curve 8520 and the trackpad has stopped working, i have done unlimited battery pulls and software updates and even replaced trackball, no movement at all i can only use it to click inwards but it doesnt scroll please help!!!

  • janice

    can this blackberry curve watch mp4 movies like those on ipod/iphones???
    pls reply asap. thx(:

  • BlackBerryHelp_Pavel

    Hello,

    Try to go through the following clean application load process: http://bit.ly/cKy9A0 Also make sure you test before restoring any backup.

    Thank you

  • BlackBerryHelp_Pavel

    Hello,

    At this point I would recommend that you contact your wireless service provider to see what options are available to you.

    Thank you

  • BlackBerryHelp_Pavel

    Hello,

    Check out this link for more information on supported media types for the BlackBerry smartphone. http://bbry.lv/cDowyd

    Thank you

  • gabe

    my question is…
    why cant use my BBchat with a WiFi conection?
    is theres a way to use the BBCHAT using wifi conection?
    PLEASE…

    gabrielmoran22@gmail.com

  • frustrateddddd

    my blackberry says that i have one unread message but i dont and i dont know how to make it go away what can i do?

  • xx-sc-xx

    loving the phone… but it wont let me access my home wifi and when my phones on vibrate, it doesnt alert me to my texts

  • Sanchit Mair

    I bought blackberry 8520 curve 10 days back. Now a small black spot is there in my screen. I tried removing battery also and my handset didnt fell down. i am worried what should I do? Kindly reply

  • BlackBerryHelp_Pavel

    Hi,

    Do you currently have an active data plan with your wireless service provider? Are you connected to the Wi-Fi network properly so the white Wi-Fi indicator shows up in white?

    Thank you

  • BlackBerryHelp_Pavel

    Hi,

    Try clicking on todays date at the top of the SMS Messages list, press the menu key and select “Mark Prior Open”

    Thank you

  • BlackBerryHelp_Pavel

    Hi,

    Take a look at how to hide and show Home screen icons on the BlackBerry smartphone http://bbry.lv/9CUWav and here is an article on how to customize your sound profile. Just make sure not to set it on silent http://bbry.lv/cKAnSs

    Thank you

  • BlackBerryHelp_Pavel

    Hi,

    I would recommend taking the BlackBerry smartphone back to the point of sale.

    Thank you

  • http://twitter.com/abusadora .kayla

    do you think you could email a pic of where exactly you placed the mirror tape? it does seem to work but it wont read my sim card now…. this is definitely a fix thought i just dont know what im doing! :) much appreciated

  • Me4president

    I bought my blackberry yesterday but cant seem to work bbm. I have added peoples pins but it just says pending. My friend has even added me but nothing has happened. I also have an envelope with a 3 by it on my screen but cant seem to access these. The messages icon that i go into is of a phone with a speech bubble and sms and mms above it, nothing about email though. I have seen on a screenshot somewhere of an envelope icon but i do not seem to have that on my phone. please help.

  • danajay

    Hi, I just bought 2 BB8520 for me and my boyfriend.My boyfriend's phone has no problem, apparently with mine, the keypad isnt working properly, everytime I press N it needs to be pressed twice sometimes to take effect. what should I do? and another thing, i can't remove the fb notification showing on my home screen even if im done reading new notifications, it still won't go away. please help.

  • Jackie

    I lost the original cd rom that came with your new phone so can't update my bb 8520 curve.. does anyone know where i can get a replacement?

  • Sweet15revenge

    how do I fix the “uncaught exception 14″ error? :'( Since that error appeared I lost the sms icon in my home screen and had not been able to send and receive sms – i had to dl crunchsms apps jsut so I'd be able to receive sms. :'( Please help!

  • BlackBerryHelp_Pavel

    Hello,

    You do not require to have the original CD to update your BlackBerry smartphone. Take a look at this article: How to upgrade your BlackBerry Device Software. http://bit.ly/dhqq7D

    Thank you

  • BlackBerryHelp_Pavel

    Hi,

    Try to go through the following clean application load process: http://bit.ly/cKy9A0 Also make sure you test before restoring any backup.

    Thank you

  • imupm

    I have blackberry 8520 curve, when I receive or make a call its display as unknown, can anyone help.

  • steven

    could any one help me i cannot get my blackberry messenger i have dowloaded it and it will still not work and i cant get internet unless i am near a wi fi router please help any one

  • Pendou

    Tried this on the 8520 Curve but the “1″ message remains ……. any further help will be appreciated.

  • Tracymeadow

    could anyone help me my bb's sound has gone really low and its on full volume, is there any other way of turning the volume up. other than on the side of it??????

  • BlackBerryHelp_Heather

    Does your BlackBerry have EDGE or 1XEV or is it lower case edge or 1xev?

    You might want to talk to your wireless provider to make sure you have the right provisioning in place to use BlackBerry Messenger.

  • BlackBerryHelp_Heather

    You can do a search for unread mail.

    In your messages folder, hit the Menu key then Search. Under Show change it to Unopened only and hit the Menu key again then Search. This should populate any unopened mail for you.

  • jelena

    I really like my Blackberry but it says I have wi-fi but the wi-fi picture thing in the corner wont turn blue :S I'm worried that I'm paying extra.

  • Kayleighhhhhh

    Hi,
    I have just bought this phone, All seems good bar the BBM. I really want to use this, any help?
    My contract is with 02, but with the palm pre phone, that broke (long story) and ive ended up still paying my contract, so ive bought this to carry on.. What can you advise me?! thank you,

  • JedwardFann:D

    so how exactly can you change the way you unlock the phone ??

  • Ham3

    when i get a message it doesnt vibrate or make a noise or anything. Why is that? and how can i change it?

  • Charles

    Who had this great idea to remove GPS from the 8520, very intelligent of you

  • Alfred_juliano

    poor audio

  • Goodisonparkblueboys

    i got the curve about 3 days ago and i having truble acessing youtube is there anything i need to download to view youtube videos swiftly

  • Kenzosfido

    Well, my trackpad isnt working, it just stopped 2weeks ago and i hvnt been able to do nthn on it since. wats d deal? wat can i do?

  • Hannah

    Every time I send a SMS message, it comes up as 'Network out of order' ? Any suggestions?

  • Georgie Ford

    I downloaded blackberry app world, then downloaded apps and it was fine. However i went on holiday and took the battery out of my phone, when i put it back in it says that i have to log back into my blackberry ID, it then states that there is an error resetting my password and i have to try again. I have had internet conncention/signal etc whenever i try. I have also tried sending an email and redownloading blackberry app world, basically its deleted my apps and I cant get BBapp world to work again :(

  • David

    I got my blackberry 8520 2 weeks ago and the blackberry app world when i log in with my id and password takes me to account information and cant get off it and now the whole blackberry app world has frozen on authenticating

  • Pierreproductions

    my track pad keeps freezing for no aparent reason an Blackberry representertives can't fix or tell you whats wrong

  • Neal_rahul

    i have a blackberry curve 8520 and there is a white line that has suddenly come up on the screen right at the bottom, vertically on the screen and i have restarted the phone but its not going off… help!!

  • Mikepiropzek

    Hi, my son has had a Blakberry Curve for some time but has just given it to me as he has purchased an i-phone. I have been using a pearl on 02 but for some reason which no-one at 02 or carphone warehouse can tell me, the phone will not allow me to make calls with an 02 SIM card in it, however I can send and receive e-mail and access the internet!It just says call failed as soon as I try to dial. Orange and 3 SIM cards work fine as we have tried other peoples but neither my 02 SIM, nor my husbands nor my other sons will work – really bizarre, please help!

  • Chloe_c_2006

    Since installing App World I'm prompted to enter a Blackberry ID, I've now created the Blackberry ID and when I try to download apps, I fill in the Blackberry ID and password, but when I click on 'I accept', I'm redirected to the Account Information page (where you can change password, security question and view policy). There are not buttons to click on this page, so I'm stuck on this page and when I go back I have to click on Download again and once again fill in the ID and password and click 'I accept' only to end up on the Account Information page again. How can I get past this page so that I can download apps?

    HELP

  • rian.

    ive had my curve for just going into 4 months and the trackpad wont work? its ridiculous for paying 170 pound for this? am i going to have to pay more money to get it repaired or can blackberry do something?

  • Heather

    My blackberry updated the OS by itself when i didn't want it. how do i restore it to the original OS my blackberry had?

  • http://supportforums.blackberry.com/ BlackBerryHelp_Scott

    @Ham3 Sounds like an issue with the Profiles database. Try deleting the Profiles database from your BlackBerry and test again. http://bbry.lv/buj0rQ

    Cheers,

  • http://supportforums.blackberry.com/ BlackBerryHelp_Scott

    As a test try switching to another Profile/Tone and see if you have the same issue.

  • http://supportforums.blackberry.com/ BlackBerryHelp_Scott

    Have you tried reloading your device software as shown here?

    http://bit.ly/cKy9A0

    Cheers,

  • http://supportforums.blackberry.com/ BlackBerryHelp_Scott

    What happens when you try to play the video? Are you getting any errors? Do you have a data plan?

    Also try browsing to m.youtube.com.

    Cheers,

  • http://supportforums.blackberry.com/ BlackBerryHelp_Scott

    Try setting up a new BlackBerry ID account on your PC http://www.blackberry.com/blackberryid then try logging in again on your device.

    Cheers,

  • http://supportforums.blackberry.com/ BlackBerryHelp_Scott

    You can use one of the following methods to downgrade your device software assuming your wireless service provider has made them available:

    http://www.blackberry.com/btsc/KB03901

    Cheers,

  • Lee

    Every time I try to download an app,I'm asked to login,which I do.Then I get the terms and conditions which I have to scroll through and accept,then I get a screen with my login details,and that's where it ends.A friend showed me his phone,when he downloads an app it just starts down loading.Any clues,only had it a week,maybe the hand set is faulty.

  • rehhh

    I accidentally hid my twitter app. how do i get it back?

  • Kaeballer

    hi i bought a bb in Trinidad the Caribbean but now i am in France and cant use my BB it connects to a wifi network but i cant use my app bbm nothing help

  • BlackBerryHelp_Pavel

    Hello,

    I would recommend contacting your carrier to see what options are available to you.

    Thank you

  • BlackBerryHelp_Pavel

    Hello,

    I would recommend contacting your carrier to see what options are available to you.

    Thank you

  • BlackBerryHelp_Pavel

    Hi,

    In your case please contact your wireless service provider to have this issue escalated.

    Thank you

  • BlackBerryHelp_Pavel

    Hello,

    This is something that you would need to speak to the carrier about. I would recommend if they are not able to assist to have them escalate the case.

    Thank you

  • BlackBerryHelp_Pavel

    Hi,

    In your case please contact your wireless service provider to have this issue escalated.

    Thank you

  • BlackBerryHelp_Pavel

    Hello,

    I would recommend taking a look at this page here: http://uk.blackberry.com/partners/dealer.jsp

    Thank you

  • BlackBerryHelp_Pavel

    Hello,

    Check out this article on how to Hide and Unhide folders/photos on the BlackBerry smartphone http://bbry.lv/bKDDBc

    Thank you

  • BlackBerryHelp_Pavel

    Hello,

    Do you currently have an active data plan with your wireless service provider. This is required in order for the BlackBerry Messenger to function.

    Thank you

  • Constance

    I too am having the same porblem now howeever i am on orange. i put in my other orange pay as you go simcard and i worked perfectly. all i am gettin is call failed i am able to use the internet and bbm i got a list of texts through with missed calls and numbers, it has no started tellin me there is no radio data when i try to make a call.

  • rachelle12

    so i keep getting this small clock on my home screen. it just shows it ticking..what does this mean? its killing my battery!

  • Kellysch

    i've had my phone for a week now and my battery dies within 6 hours of charge completion. i hardly use it because i'm in class for those 6 hours and it's dead by the time i get home. it also does that little clock loady thing and freezes everytime i switch to a new screen. what's up with that?

  • http://supportforums.blackberry.com/ BlackBerryHelp_Scott

    Try setting up a new BlackBerry ID account on your PC http://www.blackberry.com/blackberryid then try logging in again on your device.

    Cheers,

  • http://supportforums.blackberry.com/ BlackBerryHelp_Scott

    Check out the following article regarding the issue you are having with the clock appearing on your screen:

    http://www.blackberry.com/btsc/KB10307

    Cheers,

  • http://supportforums.blackberry.com/ BlackBerryHelp_Scott

    You might find these steps of use:

    http://na.blackberry.com/eng/support/blackberry101/tips/saving.jsp

    Cheers,

  • http://supportforums.blackberry.com/ BlackBerryHelp_Scott

    You may also want to check your Saved Messages folder for an unread message.

    Cheers,

  • http://supportforums.blackberry.com/ BlackBerryHelp_Scott

    You may also want to check your Saved Messages folder for an unread message.

    Cheers,

  • Charles_princess01

    Does anyone else have a problem with their LED indicator?!? mine has decided to stop flashing again when i get an email or text or phonecall i am already on my 3rd blackberry as it is for the same fault, they have told me im the only one with this issue they have had brought into the shop its driving me mad :(

  • Charles_princess01

    Does anyone else have a problem with their LED indicator?!? mine has decided to stop flashing again when i get an email or text or phonecall i am already on my 3rd blackberry as it is for the same fault, they have told me im the only one with this issue they have had brought into the shop its driving me mad :(

  • BBGeek

    tsk tsk… my blackberry 8520 has been working flawlessly for a year now. you prolly bought yours from a homeless guy.. stop putting RUBBISH comments..

  • BBGeek

    If taking pictures is what you do all day.. buy a CAMERA!! The phone is great for its price.. sheesh

  • Honkey81

    k im new to the whole blackberry phone thing how do i get my pin for bbm on the blackberry curve 8520 smartphone

  • Lucy

    my blackberry curve 8250 has a problem, when a message comes in it doesnt flash the red light or let me view the message in my inbox. what is the problem?

  • Anonymous

    Hello,

    You can find your PIN in Options-Status or you can type mypin in a message to display it.

    Thank you

  • Anonymous

    Hi,

    Have you removed the battery to restart the BlackBerry smartphone?

    Thank you

  • Anonymous

    Hi,

    Have you removed the battery to restart the BlackBerry smartphone?

    Thank you

  • Anonymous

    Hello,

    I would recommend disabling Wi-Fi and then restarting the BlackBerry smartphone and trying again. Also I would recommend contacting your carrier to obtain the APN settings to enter in the BlackBerry smartphone Options-Advanced Options-TCP/IP.

    Thank you

  • Dilanicute

    hi sir
    i got a blackberry 8520 its a good phone pls let me know How to hide my cell phone number in blackberry 8520 when i get a call pls tell me the steps urgent
    thx
    ben

  • Ivana

    Honestly, I had the same problem. I did the battery pull & synced the phone to my computer, and suddenly it started working again!

  • Meggymoo444

    I accidentally have hidden 1 of my icons on the menu screen of my blackberry and i don’t know how to get it back ?

  • EZMP

    i deleted bbm. how do I get it back?

  • Rawrrr1234

    you clearly had a messed up phone and that shouldve been obvious. just becuase yours was like that doesnt mean all the others are because mine is certainly not.

  • Philiptalbot526

    On my 8900 I cant get rid of the bright envelope when I forward a message,so it always looks as if it has not been sent,but it has.Can anyone help. PT.

  • BlackBerryHelp_Corey

    Hey!

    Go to http://www.blackberry.com/messenger to download BlackBerry Messenger.

  • BlackBerryHelp_Corey

    Hey!

    You might have perform a delete prior if you’re unable to delete that message, highlight the date in messages and press the menu key and select delete prior. This will remove all messages, however it will fix your issue.

  • Tim Ellis

    Hello,
    Last week my Blackberry Curve 8520 stopped notifying me new updates from twitter via blackberry app for twitter/my email. I’ve been using this service with no problems for over 6 months & now its stopped. I’ve reinstalled the app 3 times but still no luck. I am on the t-mobile network UK
    Please can you help….

  • ell.jell

    How come When I try to make these changes, it doesn’t let me select “advanced” or “set ringtones/alerts”. I dont know if its the trackpads fault, but oddly enough, the trackpad works properly when I use it for other things. Just not this specific selection. Help please?

  • Wilderal

    I just got my blackberry stolen tonight. is there a way I am able to track it?

  • Sclock

    I have a blackberry curve 8530 and the arrow is missing on email replies. How do I get the arrow to appear? Thanks…Stephanie

  • BlackBerryHelp_Corey

    Hello,

    Did you attempt to remove the battery? Also try re-sending the service books from your BlackBerry Internet Service, for instructions on how to do this: http://www.blackberry.com/btsc/KB15402

  • BlackBerryHelp_Corey

    Hello,

    There is no physical way to track the BlackBerry. I would highly suggest you contact your wireless provider so they can start the process to deactivate that BlackBerry.

  • Alanizkevin

    so i qas just typing a message on the little moving pad stoped working! i dont know how to fix

  • Jennharrison

    i did the update on my blackberry curve 8520. Now i have lost my lock feature and i cannot get the ringtones to work properly. Have pulled battery several times. Does start working again for a bit but then stops ringing or vibrating if you change any of the profile options. how do i fix this?? has there been another update to download to fix these problems?? seems like since the update was downloaded everyone is having problems. FRUSTRATED!!!!!!

  • Anonymous

    What sound profile do you have currently set? If you have Silent or Viberate set, change it to Loud and test.

  • Anonymous

    Hello,

    What is the software version you are currently running?

  • KatieeOXXXX

    Can I get flash on my blackberry camera ? The photos I take can look really blurry at times.

  • BlackBerryHelp_Heather

    The BlackBerry 8520 does not have a flash and one can not be installed or downloaded.

    You can adjust your picture settings by going to the Camera, hit your Menu key and select Options. Change the picture quality to Superfine to help clear up your photos.

    Cheers!

  • princessp

    I had an issue with this. Here I had clicked the mute button (on top of the device) and I didn’t know it. Hold it down and see. :)

  • Xbethh-

    How do you find out how many sms messages you have got on a blackberry curve?

  • BlackBerryHelp_Corey

    Go into Options> Status and press the menu key and select Database sizes. The first number is the number of entries. Scroll down until you find SMS Messages.

  • VERY ANNOYED

    Hi my trackpad has decided to stop working completely and also becomes very hot sometimes (this should definitely NOT happen)
    Is there anyway of navigating around my blackberry without it?? I would like to check my texts :)

  • Lou3172

    i have the blackberry curve 8520 had it for 3 months and just now in the last week decided to set up bb messenger but tried adding pin and also scanning barcode to add someomne and it just says pending all the time they have even tried adding me and it sayd same for them i have looked into everything like deleting them and trying again but nothing seems to work any help is much appreciated thanks x

  • BBuser

    Does anyone knows, how to use GPS option in 8520. I see there is an option to turn on GPS under “Advance options” but its not working. I even tried using a GPS applicaiton “GPS tracker”, but thats also not working. kindly help thx

  • Anonymous

    I would suggest you contact your service provider for options with your device issues.

  • Anonymous

    Hello,

    The BlackBerry 8520 smartphone is not equipped with the GPS receiver.

    Thank you

  • R Heslington

    the internet symbol as gone off my blackberry curve what do i do ?

  • Hana

    Hi,
    I have an 8520. I tried loading applications for fancy characters, was asked to reboot, which I did. After which, my IM stopped working. When I click on the icon for IM, theer are no longer groups, contacts, chats,etc. What can I do to retrieve this pls?

  • Crystalynnx3

    hey some how my phone wiped everything out and all my contacts are gone is there any way i can restore them?

  • Anonymous

    Hello R Heslington,

    Can you please clarify your question? What Internet symbol are you referring to?

  • nizzu

    hi people hope you can help me with this i have a blackberry 8520 (black) and when i go to upgrade the software its not finding the latest software upgrade why is this please ? my sister have the blackberry 8520 (white) and its updated to the latest version, i cannot figure out why, thanks

  • Adit

    does it support java apps??

  • D E L

    Your a life saver mate. I was beginning to think i was going to have to scrap my phone.

    Thanks alot

  • BlackBerryHelp_Heather

    Hello nizzu,

    Do you and your sister use the same mobile network provider?

    Thanks!

  • Ruby

    My Blackberry Curve 8520 recieves texts and sends them with no problem but when i recieve or make calls the phone signal jumps continuously from good to bad, I’m on Orange and thought it could be the sim but i’ve tried it in another mobile and it’s worked fine..
    Any suggestions?

  • Anonymous

    Hello Adit,

    Have a look at BlackBerry App World for applications that may meet your needs.

    Cheers.

  • balarask

    Aitel BB support confirmed that blackberry doesn’t have GPRs and need to take some internet plans with them.

  • Kootsj

    Just received the phone. Without gps thats not goood. stpid that the cars are installed..

  • Mee4321

    Hey I was wondering if someone could help,
    I’ve just got a new Curve 852, the one i had before the keypad jamed, so i was wondering, I can’t seem to back up my phone, Usually you click the back up botton and it backs up, but ive done and it keeps saying that its never been backed up, i was wondering if someone knows whats the problem and if they could help?

  • BlackBerryHelp_Heather

    Hello Ruby,

    I would suggest you back up your BlackBerry and follow the steps in http://bbry.lv/cG8oer to reload your BlackBerry device software. Test before restoring any data.

    Hope this helps!

  • BlackBerryHelp_Heather

    Hello Kootsj,

    The BlackBerry 8520 has the Wi-Fi feature. GPS is available in the BlackBerry 8530.You can compare the differences here: http://bbry.lv/c4ZbmF

    Cheers!

  • BlackBerryHelp_Heather

    Hello A Balbaa,

    Wi-Fi features are determined by your mobile network provider. It is best to discuss this with them.

    Cheers!

  • BlackBerryHelp_Heather

    Hello Mee4321,

    With your BlackBerry connected, if you click on Back Up, what happens? Do you get a screen pop up with a back up in progress? Is your BlackBerry showing as connected?

    Back up files are usually stored in your My Documents in a folder called BlackBerry and have the extension .ipd. If you search for these types of files, do you find any?

    Thanks.

  • curlybap

    bluetooth connection failed,will not connect to two different sony eric phones(different models) phones are visible and paired anyone help,already tried the old batteey trick,didn’t work.thanks in advance.

  • Rita Moukarzel

    can anyone help me please i have a blackberry 8520 curve and i can’t send any file thrue bluetooth can any one help ?

  • Min.

    Hi there, i charged my blackberry curve before i went to sleep, and it was fully charged. i woke up in the morning to check the time and it wouldnt turn on. after about half an hour of trying to turn it on, once i had pluged it into the charger, it finally turned on. But when i looked at the battery it was red!! And i know for a fact it was fully charged. Any help guys??? much apreciated!!

  • Ruby_samuels

    usually my phone connects to the internet today the wifi sign is just grey…why

  • bbhelp_cynthia

    Hi Ruby_samuels,

    If the Wi-Fi symbol is grey then its indicating that your device is not connected to the Wi-fi network. Try following this article to reconnect it. http://bbry.lv/9jy1kB

  • Anonymous

    Hi Moukarzel,

    Have a look at this article on how to transfer files using Bluetooth: http://www.blackberry.com/btsc/KB05409

  • Anonymous

    Hi Min,

    Do you have any 3rd party applications on your device? If so try closing out of them when your done using them. If you leave them running they can cause strange things to happen. I have seen applications that are demanding on the device and it will drain the battery while charging. Another thing you can check is to see if the connection to the device is loose for the charging cable.

  • Anonymous

    Hi curlybap,

    For some information on pairing your BlackBerry with other Bluetooth enabled device have a look at this link:http://my.blackberry.com/tips/8000

  • bbhelp_cynthia

    Try following this article to transfer files between two BlackBerry smartphones using Bluetooth. http://bbry.lv/b1Gn3m

  • Tsquires386

    how do I make a folder for pictures that I dont want every one to see?

  • Tsquires386

    how do I make a folder for pictures that I dont want every one to see?

  • bbhelp_cynthia

    Hi Tsquires386,

    You can hide a folder or individual pictures on your BlackBerry. This article will show you how to hide and unhide pictures or folders. http://bbry.lv/bKDDBc

  • Gymnastic-gen

    I have tried my password 10 times and has reset everything, how do i get all my old stuff back?

  • BlackBerryHelp_Corey

    Hey Gymnastic-gen,

    If you created a backup prior to reseting the BlackBerry, you can use BlackBerry Desktop Software to restore your information. Go into Device>Restore and open the backup file.

  • Sunilbhassin

    i have lost my phone curve 8520 how do i track it down.. pls help

  • Sunilbhassin

    vikash check may be u have kept ur phone on mute

  • Anonymous

    Hi,

    Please contact your carrier for assistance with this issue.

    Thank you

  • Ash

    When can v expect a BB with a dual sim.
    Hav seen loads of guys carrying 2 phones……1 official BB and the 2nd their regular old phone!

  • Angela

    a symbol has appeared on the screen of myBlackberyy curve mobile which is in the top right corner it looks like an old fashion camera film o_o imagine this line joined up to the 2 circles. what does it mean ?

  • Ajitechworld

    I use BBcurve 8520 with MTN network; Pls help me on how to update my software version to 5.0 coz I’ve been trying and its neither finding updates nor getting updated.

  • BlackBerryHelp_Heather

    Your carrier decides what software updates are released. Check their download site for any available updates: http://bbry.lv/cp57Eb

  • BlackBerryHelp_Heather

    Hello Anand_annu,

    Try these power saving tips to extend your BlackBerry smartphone battery life: http://bbry.lv/cPzhXB

    Cheers!

  • BlackBerryHelp_Heather

    Hello Jesse,

    Try to back up and complete a clean reload of the device software as shown here: http://bbry.lv/cG8oer

    Cheers!

  • BlackBerryHelp_Heather

    Hello Abbie_williams,

    If you have your Wi-Fi turned on, try turning it off and re-launch BlackBerry App World.

    As for BlackBerry Messenger, are you able to send and receive PIN messages to these contacts?

  • adam

    this symbol means you have voicemail. hold down button ! to get your voicemail

  • Whitefire74

    hi i cant set up my email it is only giving me one option on my 8520 and that is for a work account not personal can anyone help thanks

  • Gina Leppard

    Hey does anyone know if the BB8520 will ever be GPS compatible?

  • http://supportforums.blackberry.com/t5/user/viewprofilepage/user-id/95796 BlackBerryHelp_Thomas

    Hello Whitefire74,

    Here is a good article that will help you set up your email on your BlackBerry smartphone http://bbry.lv/9txs9z

    Cheers!
    Thomas

  • Lincsgirl2003

    my phone is saying that i need to reset my apps but i am unable to do this as i go to reset them my phone just switches off and goes back to saying reset apps could anybody help me with that

  • Vinaykatyal

    Its battery lIfE Is vERy POOr!!
    whAt Do I dO….?

  • Vinaykatyal

    Its battery lIfE Is vERy POOr!!
    whAt Do I dO….?

  • Mattia

    Hin everyone. It might be a really dumb question, but how do I light keyboard?

  • BlackBerryHelp_Heather

    Hello Vinaykatyal,

    To increase your battery life, have a look at these useful power saving tips: http://bbry.lv/cPzhXB

    Thanks
    Heather

  • Hannahlb

    Hey, i’ve had a blackberry curve 8520 for almost a year now and the same problem keeps popping up. i take my battery out (for lots of different reasons) and when i go into my media files and then into my pictures EVERY picture i have EVER taken has appeared like 100 times each picture scatted in different places but when i click to delete the pictures a little box appears saying …. the selected file is read only. are you sure you wish to delete this file… then the options are yes and no when i click yes the box goes and the picture is still there and i have tried loads of time taking my battery out and my memory card and resetting my phone and turning it off and they are still there and more are appearing !!!!!!! HELP ME PLEASE !! how do i get rid of these ‘files’ please helppp…. thanks

  • bbhelp_cynthia

    Hi Bez_BB,

    Try backing up your BlackBerry via the Desktop Manager and doing a clean reload of BlackBerry Device Software. Make sure to test for any issues before restoring and data from your backup file. http://bbry.lv/bpv7DT

  • bbhelp_cynthia

    Hi Hannahlb,

    Try transferring all your media files from your media card to your computer using Mass Storage. http://bbry.lv/apP8gQ Then format your media card http://bbry.lv/eqpGSH Then transfer your pictures back to the Media Card and test.

  • julian

    i need to activte my blackburry curve 8520 but when i get the messarge from them it say we cant and to ring a phone number is there any way to get it please help

  • Carolynsteward13

    This is my first blackberry and I think it SUCKS!! Out of the blue the thing will just stop working…it is less then a year old and has NEVER been wet. I will NEVER own another one nor suggest it to anyone. From what I can gather there is also no fix to this problem. Its just a crappy product.

  • BlackBerryHelp_Heather

    Hello Carolynsteward13,

    Try doing a clean software reload as shown in http://bbry.lv/cG8oer. Test before restoring any data.

  • Ibrahim

    This comment is actually about the Playbook. PLEASE spec an LED backlight display. Saves Energy = longer battery life and Greater Contrast Ratio = Better Viewing/Reading/Multimedia Experience.

  • Charlotte_coleen

    i would like to ask what to do in my blackberry 8520 phone.
    i just went to the sms full menu, then i clicked options, then i changed the “sms and email inboxes” to combined. then when i saved it, it was a total mess! i cant see my new messages and i can’t delete any message!
    how will i fix this simple porblem???

  • Cool-cookiee X

    i have had the blackberry curve for a month now and is doesnt let me connect to a wireless network there for im not able to access blackberry messenger. can someone help me cause i dunno what to do :(

  • Lozzbabess

    my blackberry has frozen done everything on the internet, help :(

  • BlackBerryHelp_Corey

    Hey Charlotte_coleen,

    If you change it back to seperate, are you able to find your messages?

  • BlackBerryHelp_Corey

    Hey Cool-cookiee X,

    I would suggest contacting your network service provider to find out why you’re unable to connect to the wireless network.

  • BlackBerryHelp_Corey

    Hey lozzbabess,

    I would suggest trying a clean reload of the BlackBerry Device Software: http://www.blackberry.com/btsc/KB11320

  • floz

    will a case from the curve 8900 fit the 8520?

  • http://supportforums.blackberry.com/t5/user/viewprofilepage/user-id/95796 BlackBerryHelp_Thomas

    Hello Floz,

    Generally your best bet is to use the case designed specifically for your BlackBerry smartphone

    Cheers,
    Thomas

  • Sarah:)

    my phone has just started messing up. when im texting someone on my phone its not showing up their name in the messages screen its just showing a blank white screen, and when they text me back (even though it comes up on my messages) its coming through as though ive got a bb message? but its only with this one person who texts me, every other text shows as normal. help please?

  • Anonymous

    Hey Sarah:),

    You may have a corrupt SMS Messages database, try clearing your SMS Messages database and testing again without restoring it. http://www.blackberry.com/btsc/KB10167

    I hope this helps.

  • Abhijeet

    How can I store my number on BlackBerry Curve 8520 ?

  • Jake Jolley

    hi, ive had my blackberry few months now, and suddenly the *a* button wont work, its unresponive, ive tried system update, taking the battery in and out and it just wont work, its a key button as well as it helps to lock the phone, and once the phone is locked i cant unlock it.
    any ideas why it suddenly stopped working and is unresponsive??
    cheers

  • N Bathgate

    No GPS – I can’t believe it. Got my new 8520 yesterday and enthusiastically transferred all my contacts etc. Then tried to get some directions only to discover that, unlike my ancient blackberry pearl, the 8520 does not have GPS – unbelievable and very disappointing… its going back.

  • Anonymous

    Hey Ambatsatheesh,
    Have a look at this article for assistance transferring files from one BlackBerry to another using Bluetooth: http://bbry.lv/9XciEk

  • http://www.twitter.com/BlackBerryHelp BlackBerryHelp_Brian

    Hey PeaceLoveHappiness,

    Have you tried taking out your memory card and putting it back in? Have you been able to test to see if the card can be read in another device? Do you have access to another card to see if that one works in your device, this will let us know if it is a device issue or a card issue. If the card can be read in another device I would suggest copying all the data to your computer then format the card and test again to see if it work.

    Let us know how you make out.

  • Lvmyenj

    I deleted a large number of my email messages, but not all now nothing shows in my messages unless I select search and select specific settings.

  • BlackBerryHelp_Heather

    I would suggest backing up your BlackBerry data and do a clean software reload as shown in http://www.blackberry.com/btsc/KB11320

  • BlackBerryHelp_Heather

    Hello Yasmine,

    To enable a password on your BlackBerry, go to Options>Password. You can set a time out from 1 minute to 1 hour, which means after a time limit passes, the password engages locking the BlackBerry.

    For more information on BlackBerry Security, have a look at http://www.blackberry.com/btsc/KB00588

  • Neggn

    I just got a new blackberry curve 8520 and when I try to put on the camera it says Camera has been disabled by your system administrator..What could I do to fix it?

  • Youngmoney98

    ive had my blackberry 8520 2 days now and ive connected it with my whireless router at home but every time i click on browser it says ..’unable to connect to the internet please try again later,’ anyone no how to sourt it ?

  • Pumitas_3

    I have this phone but it is in purple and i did not pay it my mom and dad did

  • Dixie

    Please help me my black berry wont charge please helpme

  • Rosie.

    hello. i have bought this phone and have inserted my old sim card. im on O2 and have unlimited texts and internet, but it wont let me on the internet and wont let me use bbmessenger. what do i do? hellppp?

  • Francesca-parrott1997

    Please can someone help me, i got my blackberry yesterday and it went out of battery, i tried charging it but the red light or the charging sign wont come up? I left it plugged in all night but it stll wont charge no matter what, ive tried taking the battery out and everything but nothing seems to be doing anything.. please help!!! Thanks:)

  • Francesca-parrott1997

    Please can someone help me, i got my blackberry yesterday and it went out of battery, i tried charging it but the red light or the charging sign wont come up? I left it plugged in all night but it stll wont charge no matter what, ive tried taking the battery out and everything but nothing seems to be doing anything.. please help!!! Thanks:)

  • Serena

    i have this phone and its quite good
    only problem the camera isnt very good and my blackberry dosent freeze its just yours.
    Also does anyone know if i can upgrade my blackberry to 3g ?
    does it cost?
    please reply

  • Stephine_bunting

    my purple bb curve 8520 is saying its connected to my WI FI but isnt connecting anyone know how to helo me

  • Danigarrad

    i have a blackberry 8520 and it wont let my bbm work do you neeed wyfi to work it?

  • girl257

    Can somebody tell please why when I try to call someone there is a Bluetooth symbol and I cannot hear anything even a beep or something but the others listen to me while I am trying to talk and they are talking to me but I cannot listen anything..please tell me!!

  • girl257

    Can somebody tell please why when I try to call someone there is a Bluetooth symbol and I cannot hear anything even a beep or something but the others listen to me while I am trying to talk and they are talking to me but I cannot listen anything..please tell me!!

  • girl257

    Can somebody tell please why when I try to call someone there is a Bluetooth symbol and I cannot hear anything even a beep or something but the others listen to me while I am trying to talk and they are talking to me but I cannot listen anything..please tell me!!

  • Rubentavares98

    Im trying to unlock my phone nd put the password buh the buttons doesnt work Helppp wot shall i doo

  • Rubentavares98

    Im trying to unlock my phone nd put the password buh the buttons doesnt work Helppp wot shall i doo

  • Jess Annandale

    Should i get A Black-

  • Gabriella Calderon

    How do you add the facebook application?

  • Michael

    No flash, zoom on camera? what must i do to fix this

  • Michael

    No flash,zoom on camera how do i fix this?

  • bbhelp_cynthia

    Hi Gabriella,

    You can download Facebook for BlackBerry from http://www.blackberry.com/facebook. You will need a data plan that includes Internet Browsing.

  • George_pickering26

    I went to bed on wednesday night and the virbations where working perfectly and i woke up in the morning turned the vibrate profile on and relised it wasnt vibrating while recieving a sms, bbm or even a phone call. Does anyway know how to fix this, would be a great help.

    thanks in advance..

  • http://supportforums.blackberry.com/t5/user/viewprofilepage/user-id/95796 BlackBerryHelp_Thomas

    Hello George,

    Which BlackBerry smartphone do you currently have? Do you find that your notifications work again after you have removed the battery from your BlackBerry smartphone?

    Hope this helps,
    Thomas

  • Ronald-hill

    I Am a Virgin Media Customer I have TV Broadband and Phone I added a mobile phone Problem is as I have just found out that the mobile phone is faulty! The phone is a BlackBerry Curve 8520 it will not connect to any Wi-Fi Home Network or free Wi-Fi outside, when I Checked if this was a common problem on the internet, I found it was a well-known one at that!, problem for me as a customer, I am paying for a Contract, the phone is Faulty… I cannot get a reply from VirginMedia or BlackBerry
    I get the impression they know about the problem but are not bothered as long as they receive money from a Contract?

    My name Mr Ronald Hill 9 Dexter Way – Felling – Gateshead – Tyne and Wear- UK … Mobile Phone Number :- +447948436870
    E-Mail Address :- ronald-hill@blueyonder.co.uk

    If you cannot answer this e-mail please redirect this to the right department…. Please help

  • Jamail Comm462

    Disappointed GPS functionality not in phone

  • Taylorblacker

    I was brought a Blackberry Curve 8520 for my birthday yesterday and everythings working fine. i put my music from my itunes on there yesterday and today they played fine but have suddenly stopped working it comes up with ‘An error has occured attempting to play media’ Please help me!!

  • Nicole

    my track pad keeps freezing, how do i fix it isd really annoying me because i turning it off, pull out the battery and it does nothing it stay the same please help :)

  • Xxfrancie1888xX

    My phone is charging on my laptop but wont connect so i can load music on it, just keeps saying im disconnected. Ive reinstalled the blackberry desktop software and still it tells me im not connected. Can anyone help me with this its getting annoying now :(

  • Caroline

    how to activate a blackberry so that u can connect to the net

  • bbhelp_cynthia

    You will need to verify with your wireless provider that you have the correct data services on your BlackBerry.

  • bbhelp_cynthia

    Do you still have this issue after reinserting your battery and rebooting the PC? If so, have a look at this article for troubleshooting your connectivity with the Desktop Manager. http://bit.ly/f5hM5y

  • Alanroll71

    how do i set up my mobile phone with an aol email address

  • Anonymous

    Hey Alanroll71,
    Have a look at this article on How to set up email services for the BlackBerry smartphone.
    http://www.blackberry.com/btsc/KB03087

  • Linesh_7007

    The green light is your coverage indicator. You can turn it off under Options -> Screen/Keyboard -> LED Coverage Indictor.

    I found it annoying, too. Got enough other lights going off

  • angrymum

    It’s rubbish. My daughter has had a problem with her trackpad and sent it back only to be told it waterdamaged and they can’t repair it. It hasn’t been anywhere near water. They mentioned a sticker in it but the only sticker she could find was a white. Personally I think it was faulty from the factory, and looking at this forum there are a lot of other people with the same problem with the trackpad. I guess instead they are now trying to blame the customers for their faulty goods. She is very upset.

  • chinita

    my blackberry is acting up lately, when i have like 3bars left it just shuts off by itself, the screen goes white and then it wont open again until i recharge it and it shows low battery… why does this keep happening? my phone last like 1 hr then keep shutting off and its getting me annoyed-.-

  • Anonymous

    Hi angrymum,

    Did you daughter take her device to one of the original point of sale stores? If so have her call her wireless provider and and let them know about the hardware issues. Then discuss this matter with their warranty department.

    Hope this helps.

  • Anonymous

    Hi chinita,

    I suggest that you back up your device date then follow this link to do a clean application load: http://bbry.lv/cKy9A0 Be sure to test before restoring any data.

  • Shona_victoria

    Hi all…my Blackberry Curve 8520 always has GPRS but all of a sudden it has changed 2 GSM… cant send or recieve any tx messages, does anyone know how i can change it back 2 GPRS?? :)

  • Peter Matlou

    i cant view my pictures on my blackberry i could view on my computer

  • Josanne

    Could you please explain why when I download Blackberry Desktop Manager, I am not getting any options to backup or sync or anything. I uninstalled and reinstalled, same problem. Can you tell me how to fix this?

  • Guest

    how do u set the time on it, it is soo confusing…???

  • GuestB

    Hello, can you assist me in how can I back up my blackberry contacts in order to upgrade my blackberry version?

  • http://www.facebook.com/profile.php?id=1048223479 Sam Hodgkinson

    My phone went out of charge and when i charged it i turned it back on and the bar only loads half way? So i cannot access my phone? Does anyone know anything about this?

  • Christinesntg22

    my “e” button isnt working and my password has an “e” in it how do i reset it

  • Jelousjade

    the exact same happened to mine!

  • chaaarmaineeee

    I have a problem here, there is an alert tone every time I end calls and even if someone is calling me and he/she hangs up. I didn’t even changed any setting to have that alert. Can anyone please help me how to remove the alert tone?

  • Iskomuradov

    when I turn on my wi-fi the phone is working but when I turn off my wi-fi the phone is not working

  • taylor

    i am thining of getting this phone, what would you suggest? & if i buy it at a local store do i have too buy anything else? like a micro card or anything to help make it work?

  • dont worry

    can you downlad a application for GPS?

  • Baybee-x-m

    hooww do i fix my phone i cant make or receive calls its saying “call failed” and i cant text etc…its show the gprs like that instead of GPRS…..basically i cant do anytthing with it :/ HELP me

  • Frusty_shrishri

    whenever i connect to my pc …it does not transfer files from my pc to to my bb…it only transfers pic…bt not music files helpppppppppp

  • BlackBerryHelp_Corey

    Hey Baybee-x-m,

    Try removing the battery and placing it back in. If you still have trouble you should contact your network service provider.

  • BlackBerryHelp_Corey

    hey Frusty_shrishri,

    Do you have the music sync enabled for windows media player or iTunes?

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