Upgrade to BlackBerry Messenger 5.0 Today!

I am so scared to see the responses to this article. Good luck Theban!!

man, how is the Reasson #2 applied?, I just cannot make it possible!

(u started the list, now explain it ha ha!!)

Thanks in advance!

What I would love to see is the ability to chat to non BlackBerry Messenger users like GoogleTalk, Windows Live, Yahoo. I agree that BlackBerry Messenger is a great application and I love it but not all of my friends are tech people like me or love BlackBerry's as much as me and run dare I say on here iPhones and other smartphones. It forces me to run other applications just to chat to them. It would be nice to have at least dumbed down features like chat and send receive files with these 3rd party IMs. This way I do not need to run 5 different IMs on the phone. One IM to rule them all Since you control most of those IMs from your NOC it would be a lot easier to integrate communications with them into BlackBerry Messenger.

There are applications out there that integrate SMS clients, but I agree, BBM to gtalk or what have you would be great!

I'm telling you I have used a lot of 3rd party IM clients and all of them suck for connectivity, not one is reliable like the OEM IM clients are. I have switched back from IM+ to the OEM Windows Live Messenger because IM+ never stayed connected and personally I do not check enough to see when I have lost connection. Other manufactures are too infant and are far from perfect they want to sell all these extra features. Just do one thing and do it well, chat… I love features like renaming contacts in 3rd part IM clients and those features are lacking in RIMs OEM clients but I would far rather take connectivity over a feature any day. What use is a feature if it is never online to use LOL.

Like I said one IM client from RIM to rule them all would rock. RIM seems to have inside knowledge to connect to Windows Live Messenger, GoogleTalk, and Yahoo! better then any other 3rd party manufacture. I have not gone down once since using the OEM Windows Live Messenger in the last 2 months that speaks words to me more then any feature can!

RIM is good for doing simple things right. They take the time to do it right and then when it's perfected they add more features. Look at the OS, the thing has almost a 99.99% uptime, what other OS could say that in a handheld. Sure it might not be “pretty” enough for iPhone lovers but standing in an attack I would be sure glad I was holding a BlackBerry then an iPhone in my hand because RIM took the time to do it right over 10 years. As the analogy goes makeup is good but if you still look good with it off then you have a keeper

[...] This post was mentioned on Twitter by Blackberry King, Daniel Rivera, Douglas Tr0n Soltys, Jay, Jeffrey Joseph and others. Jeffrey Joseph said: RT @BlackBerry: RT @BlackBerryBlog: Top 5 Reasons to Upgrade to BlackBerry Messenger 5.0 http://bit.ly/52ysHy [...]

I'm not a blackberry user, but i'm considering to be one. But, there's one thing that i need to confirm first about BBM. I use my mobile phone to get online using applications like MSN or nimbuz or skype, but everytime i was idle (not chatting or using the application) for about 5mins, i seemed to be disconnected (though my chat friends said that i appeared online).
SO, my question is, does BBM get me somewhat disconnected if i keep the messenger idle? Is there any specific duration in which i should be aware of to avoid of being 'disconnected'?

I really need the information… Thank u

BlackBerry Messenger is an always on service. By default online and busy are the only 2 options available, but you can set a personal message. I personally never change my status. I have never looked at BlackBerry Messenger and it has signed me out and to be honest I don't think the option is even possible. It seems to keep a persistent connection to RIMs NOC (network operations center). Also a neat feature is the ability to put users icon on the home screen so if you talk to your partner all the time their icon can show their picture and you have quick access to them.

Hope this helps.

When you click the BlackBerry button on a contact and they are connected to contact in your address book then the application has access to email and phone numbers. You should see the option to MMS, email, or PIN them. By default BlackBerry Messenger uses PINs to communicate so the PIN option will always be there but Email and MMS will only show if the information is available to BlackBerry Messenger.

If you do have a contact that is in your address book with this information but does not show try connecting the contact to your address book entry by doing the following:

click the BlackBerry button on the contact and select “Link to BlackBerry contact”. If the user exists it will try to link it automatically if not you will be asked to select the contact or create a new one. You con do either of the features to connect them. This will now show their pin in your address book entry and should connect the contact to BlackBerry Messenger

I'm having trouble getting my emails on my Blackberry. What should I do?

Also I just noticed what he was talking about. If you add a new contact and chose SMS or phone number you can input one or chose from your contact list, they will then be added as an SMS contact. When you receive an SMS message from them they will show up as threaded conversation in BlackBerry Messenger.

Plus I forgot to mention the best thing of all when you use SMS through BlackBerry Messenger no SMS charges to you only to them unless they have you as SMS on BlackBerry Messenger as well then its straight data charges and only goes through the NOC for extra security.

Sure, that really helps…thx..

Umm,another thing, i need some info about an application of blackberry, if i'm not mistaken, it's called blackberry locator. Could anyone familiar with that application explain it to me??

Thx

My blackberry seems to erase all my BB Msgr “current conversations” as well as all past appointments on my calender at random. I have downloaded the most recent software, yet it continues to happen. I'm getting ready to trade this phone in for the iPhone. I have to carry an old calender in my purse because my BB is erasing everything. Can anyone help!

Do you find your memory getting full? And I'm talking internal memory not the memory card. From what I remember the BlackBerry when it runs out of room will start to delete older message. I'm not sure about BlackBerry Messenger what it does when memory runs low. Can you check to make sure that pictures and other stuff is moved onto a Micro SD card see if that helps.

Maybe someone from the RIM BlackBerry team can answer if message can get auto erased.

I don't think this is true…SMS is still SMS. You will incur SMS charges.

I'm not sure but I do know that an SMS uses your phone system not the data hence the name short message system because they piggied on the left over phone signal. This is why you can SMS when you only have phone service. If you add someone to BlackBerry Messenger via SMS when they send you a message it shows up then moves to BlackBerry Messenger so you get an incoming charge but outgoing I can't tell for sure if it just sending the SMS for you or if it sends to the NOC and they send it out. I'm guessing they will just relay internally the SMS and not the NOC but I'm not sure now

As an avid BlackBerry user, I am always excited to see the release of new apps and versions of my current applications to make my life easier. I find that I use BlackBerry Messenger almost constantly, and is my primary way to keep in contact with family and friends. I love the new features, such as the groups. However, I am sad to see that an option to include Google Chat is not available yet. I would love to have an all-in-one-messaging service to make communication easier.

how do i get in touch directly with BB technician? coz i wanna get the accurated information regarding blackberry applications. Thx

hi i would like to find out how much it is going to cost me to use the gps and blackberry maps and how long a mb is going to last while i am on the gps.

Post here and sometimes they will answer they have different tech post different blogs, some are writers some are techs for the software. There are also the forums which can help a lot. If you go to blackberry.com and click on support you should see the support forums.

Were on the same page nothing fancy just give me chat on those networks with the stability of BlackBerry Messenger.

Is it possible to send a fax on the Blackberry??

I can tell you from my experience we each have a 1GB a month plan and I use a lot of GPS, email, Windows Live Messenger. I have never gone over my plan yet but it all depends on your use. As well if you have a Wi-Fi device and I office or home around an access point it can reduce the smaller stuff like surfing downloading etc. Mind you GPS and on the run and road stuff is where you will see it the most. I only thing I can recommend is trial and error until you find the right plan. There are some applications out there to help like Data Watcher programs I found one here on Goolge by just searching BlackBerry data tracking (http://www.google.com/search?client=ms-rim&hl=e…) this is a good start.

On another note these are not a simple device they are state of the art smart phones and do require a little bit more money to get all the bells and whistles going. For most providers they would be glad to help you start off small and warn you when you get close to plan usages close to the end (I know Rogers in Ontario does).

With a BlackBerry there are normal 2 services you can order from your provider BIS (BlackBerry Internet Service) and BES (BlackBerry Enterprise Service). Both plans carry data services but BES is some times comes with more of a higher data package because BES is an enterprise level application that need to install on a server and pairs with Exchange, Lotus or other large mail programs normally found in enterprises or small businesses. BES will keep your Email, Calendar, Tasks, Notes, Contacts wirelessly synchronized with you mail server so you can see why it would require more data to support it. There are also providers that will host you email and provide BES of course for a cost but cheaper then buying big mail servers, BES licenses, and ISP costs for a few people.

BIS plans are perfect for consumers that would like to surf, email, download etc. For a cheaper price. BIS will give you the ability to sent up your email accounts on RIM secure servers and retrieve them on your device even free services like Gmail or MSN Live. The downfall of BIS is that the sync of Contacts, Calendar, Tasks, Notes and any other 3rd party program must be done over Bluetooth or a USB cable. There are 3rd party programs that have tried to let you synchronize even on BIS but I have not tried them yet so I cannot speak on them maybe some one else can. Again as soon as you start to do that your data services will go up because you use more of it, but don't require servers and expensive software.

I really hope this helps and I apologize if its longer then you wanted but an informed decision with as much information can help a lot. Please let me know if some where in there I did not answer your question. Good luck and let us know!

The BlackBerry does not have built in fax services. As you can imagine you would need to have a paper feed to send with that being said there are many virtual fax services on the internet that can give you a fax number and email address. This will allow you to receive emails with faxes that people have sent you. This allows you to receive, to send they have normally a number email like yourfaxnumber@service.com so that you can send an email with an attachment and any message in the body will create a cover page for the fax and the attachment will be added as the fax portion. Most have the ability to set all this up on a website to ensure it has a template and looks professional.

For the most part these faxes look better then an original because its from digital to digital instead of needing to scan it in.

So I guess you can say that it can fax but not without some sort of service to help do this digitally.

Aiselam,
It sounds like your memory might be low on your BlackBerry smartphone. If you see that your memory drops below 5MB = 5000KB = 5,000,000Bytes then the Low Memory Manager will likely be activated soon after. Here is an article all about the Low Memory Manager http://tr.im/wkv9 , it also includes a link about how to maximize free space and battery power on a BlackBerry smartphone.

Sharon Zelman,
Here is an article that lists the different ways to add email accounts to your BlackBerry smartphone http://tr.im/CFh4. Are you getting an error?

Felix,

The contact will need to be in your address book for this feature to work. Here is an article all about it! http://tr.im/KOeU

Also just to note most virtual services are configurable to download your FAX from a site as well if the PDFs or TIFF are too large to download. I would recommend PDFs as they are universal to the BlackBerry and can be dumbed down for simple view quickly on the BlackBerry, I'm not sure if multi page TIFFs can do the same. This again is all based on how much you pay for the service same are quick and simple some are complex and very expensive for business.

With the release of BlackBerry Messenger 5.0, RIM allows users use their unique QR Code 2D (matrix) barcode to allow users to add each other to their respective friends lists rather than using only numeric PIN identification.

By the way, i've overheard a rumour among my peers that the latest blackberry software OS 5.0 is having some troubles. Is that true that OS 4.5 is still better?

My favorite is definately not the texting. The lousy 2 lines that you can see while typing, is horrible for long text. It should at least cover halve of the 160 spaces offered in a text…..Needs fixing! The grouping is better though!

Guys, do any of you got any info on bb magnum? when is it goin to be launched? what would be the initating price?

To be honest this is the last place to ask This is a RIM site and unless they want to release the information I doubt the moderators would release that info and risk their job to do so. If RIM wants to release info the will most likely do it on a press release and on the main site.

I cant hear a voice message in my phone, what could be the problem.

LOL you hear a voice? that is a problem!!!

NM I just read again you said you can't hear the message. Is the Voice message from a BlackBerry Messenger contact that you cannot hear? Do you get any errors when you try to play the message?

I have some feedback on BBM 5.0.0.57. Specifically, the Groups notifications. When I am in the Chat section of a group, my phone does not notify me that there is a new message on the chat. If I leave the Chat screen, I get notofied every time someone sends a message.

If I'm in an individual conversation with a BBM contact, I get notified every time that person sends a message.

I would really like the group to notify me of every new message regardless of if I am in the chat or not.

There is absolutely no error messsage, just cant hear a voice message from a blackberry messanger.

So it shows the play button but nothing happens when you press it? Is it only this one or all your voice messages on BlackBerry Messenger?

I'm thinking that the WAV should be on your memory in the history folder. Depending on your device I have a Bold 9000 so I have access to my storage and the BlackBerry Messenger folder and my history. I'm out right now so I can't test is the audio message is stored as well, I would assume so. So you could listen to it there if it is a one time thing. If this is happening all the time I would make sure you have the latest OS and BlackBerry Messenger. Next to that I would not be sure why it would not play unless your external speaker is broken or blown.

koliswa,

Do you have this issue with only one contact in BlackBerry Messenger? If you send yourself a Voice Note, can you hear it?

i have Bold 9700, i used to send and receive messeges over the messenger, but now only receiving but unable to send, please support me.
thnx,
Abdulaziz.

I love the new BBM! It makes everything so easy. My roommate just got the new Tour and her SMS messages look like the BBM screen. Is there a way to upgrade my Bold to have this same SMS message screen as the BBM??

This is called threaded SMS and is available for the Bold in OS 5.0 for certain carriers. Check with your carrier to see if or when they will have OS 5.0 for the 9000.

only Blackberry messanger.

________________________________

Abdulaziz,

When trying to send a message using the BlackBerry Messenger, do you receive any errors? If not, does the message show a check mark, red X or a clock icon next to it? Is your BlackBerry smartphone activated on a BlackBerry Enterprise Server?

That particular feature depends on the version of the handheld software your BlackBerry Smartphone is currently running. To make sure you are running the latest version of the software please go to http://www.blackberry.com/upgrade

Thanks

Check out the comment I made about looking in your BlackBerry memory to see if the file is there.

It would be great if BlackBerry would come up with a fix to use MSN.. If you google RIM and MSN, you will see thousands of customers complaining about the error 65 issue

thank you Mike, no, i dont receive error when sending, it does show a check mark on sent message with D letter (delivered) but i dont receive R (read), and my BlackBerry device is activated on BB Enterprise service.

[...] auch aktuelle Informationen zu neuen Updates und Programmen gibt es hier. Aktuell wurde über ein Upgrade für den Blackberry Messenger berichtet. Es lohnt sich also sicherlich, ab und zu hereinzuschauen, wenn man ein Blackberry sein [...]

A “D” indicates the receiving BlackBerry has received the message and sent back the acknowledgement. Did you confirm the other BlackBerry has indeed received the message? Have you tried sending to other contacts?

don't you also need Bb OS5?

Has anyone had the trouble that a BBM contact will not delete from the messages list?

We can only remove the message content. Is this a bug or my upgrade just went wrong??

We have the 5.0.0.57 upgrade

Would LOVE to upgrade to 5.0. If only RIM would allow me to on my Curve 8520.

I do have BBM 5.0, sorry – but I was referring to the OS – my bad.

The media manager 9 software is not working..I reloaded it yesterday and it worked..today it quit again..any solution to this problem??

I'm curious if the lower devices like the 8520 will get the 5.0 OS I would think with them being so new that they would have shipped with the 5 OS.

how come some bbm contacts dont display there picture ? when I know they have one displaying ?

Can you specify what is happening when the application quits? Do you receive an error message? What version of the BlackBerry Desktop Manager software are you using?

Thank you

Hi,

Here is a link to our knowledge base article that addresses this issue.

Link: http://www.blackberry.com/btsc/KB17984

I´m a blackberry nextel owner in Brazil…love BB, lobe BBM, but just wonder when is RIM planning to fix the bug on received SMS without ID. In 2010 is unaccetable not being able to reply a message cause we dont know whom it came from! How come such a GREAT phone and breakthrough technology can let this small and yet HUGE detail pass on for so long…….Many people giving up BB cause of this!!

Where did the when you delete someone off your list, you get deleted from their list…it isnt fun…that they can readd you…….
also, why isnt there an option to make the avatars back to the lil smiley faces. it isnt funw hen you have 50 ppl on your list and you have to keep scrolling and scolling and scrolling and scrolling….Please fix!!!!

I work on Oil Rigs and we have Wifi,is it possible I would be able to make Wifi calling while i am on the Rig?By the way i am using GOING TO BE USING BB Bold 9700 from Tmobile.

hey im using blackberry messenger 5.00.57 and everytime hwen i update my status, other people cant see it? i have just restored my contacts to my new blackberry? why is that soo?

I am on a Oil Rig that have Wifi,would I be able to make Wifi calling on the Rig with my BB Bold 9700 from Tmobile?Currently I am in Brasil working,would my Phone be able to make Wifi calling?

i just bought bb 9700 and i restored my contact list to my new bbm5.00.57 and everytime when i update my status, no one can see it … why

Hi,

It is possible to use Wi-Fi on the BlackBerry Smartphone to access voice using UMA. Check out the following article for more information: http://tr.im/NE3V

Hi,

You can try going to http://www.blackberry.com/messenger from your BlackBerry smartphone browser to reinstall the BlackBerry Messenger application.

Can't hear voice notes. Says the media being played is of an unsupported format. The sender and I have the latest BBM. What can I do?

Hi,

Please go to options>Applications and remove the BlackBerry Messenger application and restart your BlackBerry smartphone by removing the battery. Then you can try going to http://www.blackberry.com/messenger from your BlackBerry smartphone browser to reinstall BlackBerry Messenger.

Thank you

Hi,

I would recommend removing the BlackBerry Messenger from Options>Applications. Then reboot the BlackBerry smartphone by removing the battery. Then you can try going to http://www.blackberry.com/messenger from your BlackBerry smartphone browser to reinstall BlackBerry Messenger.

Thanks

Excellent improvement in Blackberry Messanger 5. Would it be even better if we can add our own pic for blackberry group instead of the default picture..

Another wishlist item… In the pre-5.0 version of BBM, you could set an option to let your contacts know when you were on the phone. When BBM5.0 came out, that option was gone. I want it back!

I experienced some odd behavior when linking a contact in Messenger to a contact in the Address Book. No matter if the person sent me an SMS or a BB Messenger message, I got the new Messenger icon on the top of my home page. And neither the Messages icon or the SMS icon at the bottom of my home page were starred so I couldn’t tell if it was SMS or Messenger without checking them both. And on top of that, if it was an SMS message, I didn’t get the ringtone I had set for the person for SMS messages.

I ended up deleting the person from Messenger and re-adding to undo the connection. And now I get the starred SMS icon and the ringtone when it’s a SMS message.

I experienced some odd behavior when linking a contact in Messenger to a contact in the Address Book. No matter if the person sent me an SMS or a BB Messenger message, I got the new Messenger icon on the top of my home page. And neither the Messages icon or the SMS icon at the bottom of my home page were starred so I couldn’t tell if it was SMS or Messenger without checking them both. And on top of that, if it was an SMS message, I didn’t get the ringtone I had set for the person for SMS messages.

I ended up deleting the person from Messenger and re-adding to undo the connection. And now I get the starred SMS icon and the ringtone when it’s a SMS message.

can you download bbm through your computer then to your phone if you dont have the data package?

I M NOT ABLE TO OPEN APPWORLD LINK FROM MY 8520, I WOULD LIKE TO DOWNLOAD IT TO MY PC AND THEN UPGRADE IT ON MY PHONE, HOW DO I DO IT?

Hi there, I’m having trouble with my bbmessenger, my friends talk to me, but I can’t seem to open the chatroom to talk to them, what can I do??

I cant open my chatrooms, when my friends talkt o me on my bbm, what can I do to fix it?

are bbm retrievable? meaning- if i need to go back and access old bbm's that i have deleted can i get those from RIM server?

The BlackBerry messenger 5.0 application can only be downloaded from your BlackBerry smartphone using BlackBerry App World or by going to http://www.blackberry.com/messenger on your Browser. It requires a Data package in order to function.

Thank you

Hi,

To install BlackBerry App World using your PC please check out the link below.

Link: http://na.blackberry.com/eng/services/appworld/…

Thanks

Hi,

This is not a supported function and messages can not be retrieved once they are deleted.

Thank you

i heard that bold 9700 has te highest radiation level among other Blackberry phones and can cause brain cancer in longer terms. How true is that?

When I ended a chat in BBM, it deleted my sms text too. Why? Can this be changed in options?

That is strange.. I know when you link the contact to BlackBerry Messenger SMS messages are stored in BlackBerry Messenger and BlackBerry Messenger will chime that you have an SMS not the normal SMS tone, but then again I do not use custom SMS tones. I'm not sure if the custom SMS tone would work anymore because it is connected to BlackBerry Messenger. With that said I would think that is a bug, just because RIM decided to make BlackBerry Messenger a super app and integrate SMS it should follow its basic rules of custom SMS ringtones per user.

As to the Icon could you be more detailed as to what happens or are you no longer experiencing the issue after you corrected it?

What is happening when they message you? Do you see the BlackBerry Messenger icon in your theme with a red astrix on it indicating a new message?

My first step would be to backup your contact list and uninstall BlackBerry Messenger and reinstall it with the latest version from BlackBerry App World.

The contact that you are chatting with are they connected to BlackBerry Messenger? By doing this you have made all SMS message from that user show up in BlackBerry Messenger under that user. By ending the chat you have specified that you are done with the thread of messages weather they be SMS or BlackBerry Messenger so my guess would be that is why it deletes them.

Do you have Save Message History turned on or off? cause that could change things as well.

Here is an article that does not include the 9700 from January 2010 from Cnet

http://reviews.cnet.com/4520-6602_7-6258775-13….

that shows a lot of RIM models but not all of them. If you look at the highest 20 they run about a 1.6 SAR rating. as you can see there are some differences.

But please remember if all you wan tis a cell phone you will get minimal radiation apposed to a smart phone that is sending a lot more radiation out. All cell phones have a level. Now question is is there a real difference between 6 and 4 rating because maybe 1 is harmful so no mater what phone you use the levels are to high. It's a catch 22 either no phone or radiation in my opinion, you take the risks or you dont, to most people any radiation is too much.

From reading reports on studies they were saying that younger developing brains were more susceptible to this radiation then a full grown brain that is no longer developing. That does not mean it's good for adults but less likely to have long lasting effects.

I would say no matter what the level they are within what the country considerers a safe guideline as well most of the phones are the same internal hardware so normally you have the same phone as someone in Canada, the US or Egypt so I would assume they have to keep it below all country levels to prevent different hardware version of the same model outside of CDMA and GSM and the specific carrier bands.

The original message was received at 2010-03-03 09:46:10 -0500
from postoffice.Hilton.com [10.0.0.1]

—– The following addresses had permanent fatal errors —–
<isa28-02@hotmail.com>

—–Transcript of session follows —–
… while talking to postoffice.Hilton.com.:

The contact is in bbm. Is there any way to unlink sms text and bbm.

That's what happens when you open the Group? I have never seen that one before! What happens if you leave the group and re add yourself?

sorry to say this, but, is that a fact that the radiation level of Bold 9700 is within safe limits?

Hi,

You would need to go to the BlackBerry Messenger application and end any active chat or SMS thread that is active with that contact. Then select the contact in the list and press the menu key and select Remove Contact Link. This will stop SMS messages to BlackBerry Messenger for that contact.
Thanks

Thank you. That fixed it.

I guess the better question is what is a safe limit? There are standards but no one really knows what is safe. We are all guinea pigs to the cell phone industry. The answer will be known in time as to what is harmful and what is not. We can make predictions and very educated guesses but no one knows for sure. There might be something 100 years from now that we never had the technology to see or detect that we find cell phones did to us and now our children can’t reproduce. So no one can say that the measurement that we use today for dangerous levels is relevant to what damage it actually does or does not do to our brains or cells.

I have another question. A you tube app popped on my phone. But when I try to download it on my storm, its not compatible. Why?

Yes, u’re right… You took the words right out of my mouth. Well,thx 4 ur help..

Hi.

I’m not receiving mms messages. How can I fix this?

Hi this same thing Just happened to me,
I turned on my phone and received 9 messages,
then i hit the bb messenger hot key and it did not opened,
so i went to the bb messenger icon and click on it and again nothing happened.

the only way i could read my messages was entering the messages icon and then
opened each message and answer it from there!

How can i fix this!

ps. I have the lastest version from APP World.

regards,

Gabriel

Not sure. To be honest you will get the best support over at BlackBerry Forums http://supportforums.blackberry.com/ you can ask there an maybe someone will be able to help you as apposed to using the Blog site.

I have the bold 9700 with T-mobile and I keep getting a error message every time I try to connect to widows messenger. Connection Error(65)- Problem receiving data from server. I have tried everything, delete and re-install, hosting table, service books, talking to a t-mobile expert, even a RIM tech and nothing. Some body have any idea how to fix this?

I have the bold 9700 with T-mobile and I keep getting a error message every time I try to connect to widows messenger. Connection Error(65)- Problem receiving data from server. I have tried everything, delete and re-install, hosting table, service books, talking to a t-mobile expert, even a RIM tech and nothing. Some body have any idea how to fix this?

is blackberry messenger free around the world. for example if i was blackberry messaging my friend who went to the states for a tournament or something can i styll bbm him/her and not get charged

Love my new Blackberry Curve 8530 from Sprint, but am wondering, with the data plan and unlimited text I have, is it still free to text via BBM to any where in the world?????

Is BBM a free service internationally????

How do I retrieve my old bb messenger messages after the upgrade? Once I upgraded, all of my contacts switched over, but current conversations didn't. Is there a way to get them back?

CAN I USE BB MESSENGER ON PAY AS GO ON 02?

CAN I USE BLACKBERRY MESSENGER ON PAY AS YOU GO ON 02??????

I'm trying to install an app on my blackberry and using device manager for the first time. But it wants to downgrade my BB messenger 5.0 in order to install this app. I don't want to downgrade as I had a hard time getting my friends on the first time and I don't want to lose the cool barcode feature. Please help. I literally just downloaded Device Manager 30 minutes ago, so I'm positive I have the latest.

HI have a BB bold 9700. the messenger was working fine until now. nothing happens when i click on messenger or anything within messenger. though i see my friend's message coming in, i can't reply. This is the case for all contacts. pls help

When installing you do have the option to specify what software you want installed. I also have that same field that says I will be downgrading BlackBerry Messenger. I believe the OS that installer has a certain version of BlackBerry Messenger bundled with it as well if you have a newer version installed it will also show. Just uncheck the box beside the BlackBerry Messenger that specifies the downgrade and leave the check in the box that is closer to the bottom of the list that specifies that it is unchanged.

Let us know if that works for you.

how to recover deleted chat messages in blackberry bold messager ? thank u

BlackBerry Messenger Application uses data to send messages. It is best to discuss data roaming charges with your wireless service provider.

Thank you

Hello,

The BlackBerry Messenger uses data to send messages to other BlackBerry Messenger users. If you are using BlackBerry Messenger application to send text messages it is still using your text messaging plan from your wireless service provider and I would recommend contacting them for information on international text messaging rates.

Thank you

Hi,

BlackBerry Messenger Application uses data to send messages. It is best to discuss data roaming charges with your wireless service provider.

Thank you

Hello,

Once the conversation is closed it is no longer stored on the BlackBerry smartphone. With the new BlackBerry Messenger Application you have the option to save conversations. Open the BlackBerry Messenger Application and press the menu key, select Options and change the Save Message History option to the location where you want the messages stored. This will also enable you to later search through past conversations you had with your contacts.

Thank you

Hello,

BlackBerry Messenger uses data to send messages and I would recommend contacting your Pay As You Go provider to see if they offer this service.

Thank you.

Hello,

Have you tried removing and replacing the battery in your BlackBerry smartphone.

Thanks

Hello,

You are not able to recover deleted chat messages in the BlackBerry Messenger Application. For the future you can enable to save your message history in the BlackBerry Messenger Application 5.0. Open the BlackBerry Messenger Application and press the menu key, select Options and specify the location where you want to Save Message History. This will enable you to search and look through past conversations from that point on.

Thank you

I have the new BBM … If I change my status, others can't see it… any thoughts … I had over 100 bbm contacts, and deleted to under 100 … still no change… thanks!

Hello,

Try getting the total contact list to below 90 contacts.

Thanks

I am a BBM junky, and indeed ever since I got my BB I am more in contact with cousins and family, we now meet more often, however we have some are more into the iphone and swimming against the current lol, my question is: is there any software for them to download, that integrates iphone & BBM applications? and being able to be on the BBM groups?
Thank you in advance

I am a BBM junky, and indeed ever since I got my BB I am more in contact with cousins and family, we now meet more often, however we have some are more into the iphone and swimming against the current lol, my question is: is there any software for them to download, that integrates iphone & BBM applications? and being able to be on the BBM groups?
Thank you in advance

hiya im ami and i just wanted to ask if you can download bbm on any normal phone

hiya im ami and i just wanted to ask if you can download bbm on any normal phone

I do like that once you link a contact you do not have to switch tween SMS and BBM but I do notice that if you link a contact even when using BBM you only get a 160 character limit. This is why I used BBM instead because there was no character limit!

I do like that once you link a contact you do not have to switch tween SMS and BBM but I do notice that if you link a contact even when using BBM you only get a 160 character limit. This is why I used BBM instead because there was no character limit!

Hey , I am an addict to bbm too but have an issue , I have a new bbm message icon on my screen but I dun seem to find the new message or notification anywhere .. its been over a week now could help me

This is because the person on the other end is still using SMS if they are using BlackBerry Messenger and so are you then there wouldn't be a real reason for using SMS unless the NOC is down.

I can almost guarantee you that you cannot. The BlackBerry is secure by design by keeping internal internal. What I mean by that is when one BlackBerry smartphone sends a message to another BlackBerry smartphone the message goes to the NOC and is sent to that user from the NOC. All traffic goes through the NOC and all information is encrypted over the carriers network. So for iPhone to have an application they would have to know how to encrypt the traffic and be able to connect to the NOC to send a message, once apple knows how to encrypt they know how to decrypt. From what I know its also not just a simple encryption it changes based on variable X,Y and Z who you are messaging etc.. So RIM would have to open the NOC to allow outside connections from phones they have no control over. iPhones are not secure and could be used to attack the NOC with a DDOS (Denial of service) attack. some one just hacked the SMS database yesterday. I wonder how long it would take them to learn how to decrypt all BlackBerry Messages going over the air to the carrier towers?

Second you would need a pin number to connect with other users as BlackBerry Messenger uses PIN to connect device to device.

These are the same reasons a desktop version does not exist either which would be nice.

See my message to Phantomish but short answer is No right now

I have like 30 contacts and it doesnt update the status message of only one or two people. Why is this???

Hello,

Try going into messages on your BlackBerry smartphone and highlighting today's date, then press the menu key and select mark prior open.

Thank you

Hello,

Make sure they are running the latest version of the BlackBerry Messenger application. Also you can try deleting them and re adding them again.

Thank you

Hi, is this version of BBM backwards-compatible with older versions? I have a 9700 with the latest BBM client, and I can't seem to add my friends/officemates with older phones. These range from 8700 to 7130g . I can't seem to add any of their PINs to my phone and they can't add mine. Is there a genuine incompatibility here?

Yes if you have BlackBerry Messenger all are 100% compatible across all versions. There might be things like smiley faces that don't show up on older devices but nothing major like adding people.

Was wondering if anyone has recieved what seems to be a spam message (perhpas it's not but I want to be careful) I got a msg froma fellow BBM'er about RIM wanting us to send a pretyped message to all our contacts as their servers are full and they need to verify that i am an active bbm'er and if I dont' my contacts will be deleted….sounds fishy to me, just wondering if anyone else got this… HELP!

It is nonsense don't resend it and scold the friends that sent it to you! It is confirmed by RIM this was not sent by them

how do i undo this?

I am trying to integrate my Messenger and SMS conversations. I followed the instructions on the site you posted below but I can't figure it out. I have Blackberry Messenger 5.0.0.57 downloaded but I don't have an option to “Enter an SMS contact's name of phone number” when I go to invite contacts. I compared my phone to my friends and I see that she has the option in her BBM. Does this have anything to do with the service I have?

But does this cost money on pay as you go?

I can't veiw my BlackBerry messengers contacts display pictures & when I follow the directions it says there is an option to change the Use BlackBerry Contacts Image field , but It does not appear on my phone I have the Blackberry 8520

Hi,

What are you trying to undo? Thank you.

Hello,

In order to integrate SMS with your BlackBerry Messenger application you need to link your BlackBerry Messenger contacts to your BlackBerry address book contacts. Check out the following article.

Link: http://www.blackberry.com/btsc/KB19662

Thank you

Hi,

This is something that you will need to discuss with the wireless service provider.

Thank you

Hello,

What version of the BlackBerry Messenger application are you currently running. Navigate to Options-Applications-or Advanced Options-Applications.

Thank you

i just downloaded blackberry messenger 5.0.0.57, but i can't see the display pictures for my contacts?
also, how do you thread sms convos? I tried finding the “add contact” button, but all i can see is the “invite contact” button, which i don't think is the same. Thanks

Hello,

In order to integrate SMS with your BlackBerry Messenger application you need to link your BlackBerry Messenger contacts to your BlackBerry address book contacts. Check out the following article.

Link: http://www.blackberry.com/btsc/KB19662

Thank you

same thing that happen to my bb message i cant see my diplay pic wat do i do

I'm so confused? Does Blackberry Messenger only allow you to communicate with others who use blackberry? How do I get it off my phone?

I recently updated my BB 9700 device software. After the update, all my SMS have been grouped and are showing under one contact. Also, when I want to send an SMS, it will only send to the same contact even if I select another. It is so frustrating and the only way i can choose a new contact to send an SMS to is to delete all existing SMS messages. What can I do?

That’s correct. BlackBerry Messenger is a BlackBerry to BlackBerry secure communication tool that you can ensure is secure for sensitive, confidential messaging unlike MSN, ICQ, or other chat program on the device.

Hello,

Have you set your Avatar picture. Open BlackBerry Messenger Application – press the menu key and select view my profile, then press menu and select change my profile picture.

Thank you .

Hello,

In this case we can try to reload the software on the BlackBerry smartphone to make sure it is running the latest version and there are no issues with the OS.

To do this we would need to back up the BlackBerry smartphone. Please open the BlackBerry Desktop Manager and connect your BlackBerry smartphone. Click on the Backup and Restore button and select Back Up. Please note the location where the backup is being saved as we will need to access it later to restore the BlackBerry smartphone.

Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.

Link: http://www.blackberry.com/btsc/KB11320

Thank you

HELP!!!
My blackberry curve 8520 wont download the new version (5.0) of bb messenger. I think I have version 4.6 at the moment. It always gets about halfway through downloading, then this message comes up:

903 Loss of Service
HTTP Error 400: Bad Request

What do I need to do to stop this??

HELP!

I got a blackberry 8520 off of a friend and whenever i try to add a friend to blackberry messenger they are always in pending. One friend even added me and said i declined it when i never saw the message come up on my phone! How do i get this to work?!!?

Thanks!!

I have a blackberry curve , when i download BBM , it comes up halfway through that it has failed. It doesnt work i have attempted many times, i even deleted the old version to make room for the new one. Help please

Hello,
I have BBM 4.7 application but the device is running 5.0 version. On my BBM icon, i see a red star which means upgrade is available. When i click on it ad click on download, it starts but gives me a message that BBM is already installed and will replace by BBM. After this only option i is to cancel the download.
That red star is still on BBM icon…which is sort of annoying to see everytime.
Please advise.

My blackberry status wont change
i have researched and they say to delete under 100 contacts ..
i don't want to delete any, is the another way for it to work again ?

i have a 8800 and my friend has sent me a link to upgrade tgo the 5.0 version?? im currently running the 4.2.2 version – any ideas?

i am trying to download the nerwer version of chat for my 8800 handset and it wont let me, im currently running 4.2.2 – any ideas?

You will need to download the version for your OS. Use BlackBerry App World and you will be able to get the most recent version for your device.

Same as before. Get BlackBerry App World for your device and it will allow you to download the most recent version of BlackBerry Messenger.

i can c where ur coming from, when i try & search for the app. in CATAGORIES>IM & SOCIAL NETWORKING>INSTANT MESSAGING it doesn’t show up.

i can c where ur coming from, when i try & search for the app. in CATAGORIES>IM & SOCIAL NETWORKING>INSTANT MESSAGING it doesn’t show up.

i can c where ur coming from, when i try & search for the app. in CATAGORIES>IM & SOCIAL NETWORKING>INSTANT MESSAGING it doesn’t show up.

Hello,

I would recommend clearing your Browsers cache under Browser-menu key-Options-Cached Operations. (clear everything here) remove the battery to restart the BlackBerry smartphone. Make sure Wi-Fi is turned off and navigate to http://www.blackberry.com/messenger from your BlackBerry Browser.

Thank you

Hello,

I would recommend looking into the following article Contact request remains in Pending state in BlackBerry Messenger

Link: http://www.blackberry.com/btsc/KB12319

Thank you

Hello,

I would recommend clearing your Browsers cache under Browser-menu key-Options-Cached Operations. (clear everything here) remove the battery to restart the BlackBerry smartphone. Make sure Wi-Fi is turned off and navigate to http://www.blackberry.com/messenger from your BlackBerry Browser.

Thank you

Hello,

I would recommend downloading the BlackBerry Messenger application using your BlackBerry browser and navigating to http://www.blackberry.com/messenger

Thank you

Yeah welcome to App World (RIM are you ever going to fix your search?)

go to http://na.blackberry.com/eng/services/blackberrymessenger/ and click “Download from your smart phone” a box will come up asking for your email address and it will send a link right to your phone for dowloading

Yeah welcome to App World (RIM are you ever going to fix your search?)

go to http://na.blackberry.com/eng/services/blackberrymessenger/ and click “Download from your smart phone” a box will come up asking for your email address and it will send a link right to your phone for dowloading

Yeah welcome to App World (RIM are you ever going to fix your search?)

go to http://na.blackberry.com/eng/services/blackberrymessenger/ and click “Download from your smart phone” a box will come up asking for your email address and it will send a link right to your phone for dowloading

iv just tried to do that – it still WONT let me!? it says…

BLACKBERRY MESSENGER
experience real-time commincations
NOTICE
sorry, your device does not meet the system requirements that are needed to support Blackberry messenger

any ideas?

when a new message comes into my blackberry the BBM symbol does not come on therefore i dont know when i have a message

please help?

Hello,

The new BlackBerry Messenger Application requires BlackBerry® Device Software v4.5 or later, thi

Hi,

Have you tried removing the battery from the BlackBerry smartphone to restart it.

Thank you

Hello,

The new BlackBerry Messenger Application requires BlackBerry® Device Software v4.5 or later, this is why you are getting that error message. You can check if your carrier has 4.5 software available for your BlackBerry smartphone here: http://na.blackberry.com/eng/support/downloads/…

Thank you

Hi
My BB doen't notify me when i am chatting. But i get notified by a sound when i use yahoo messenger

i installed the BB desktop and updaded my phone , but now ever time i receive a picture mail the picture shows up really small where as before it didnt!!!! Does anyone know how to make them bigger? help ?

Can you be more specific? What do you mean by you do not get notified when you are chatting? Do you mean that you don’t get an alert when you receive a message? If so check you sound profiles and check that BlackBerry Messenger has some events set for it. If no events are set then this is why you get no notification.

As well do you get the little icon with the red asterisk in it? If not that can be due to a theme that you have applied does not show this or does not have enough room to show it.

Can you please clarify? What happens when you click on the photo? Where do these photos come from and how are they being received. Is it an email message or MMS message?

Thank you

Yes I'm sorry. They are mms msgs from friends and what not. Before when I received the mms pictures from my friends the were normal size now when I receive them since after I did an update the mms pictures I receive are so little they are blurry and I tried looking to see if there was some setting for the pictures I receive and I couldn't find it I don't know how to fix it. Thanks leann

Hello,

Are you able to highlight it and open it/save it.

Thank you

did you get an answer on this? my pictures are doing the same thing. when I receive them they are tiny and when I save them or “accept” them, they either take forever to receive, or won’t receive at all! HELP!! It was so much easier with the previous version of messenger!!

yes i can save them but when i do that it saves it small and i have to zoom in and the pic is all distorted

sigh…. no i haven’t gotten an answer no one really knows what im talking about except you i think lol

Hello,

This is by design and the small picture is a preview of the image being accepted. It can take some time to receive the photo depending on the size of the photo.

Thank you.

Hi,

I would double check with the people sending the picture to make sure they are sending them correctly and in full size.

Thank you

I am experiencing a lot of difficulties when downloading the new version of messenger, however when i call my service provider they are saying that Blackberry messenger normally gives a lot of trouble and to continue trying to download it, however I've been trying for quite a while now, can someone help me?

can i stop my blackberry reading my sms out loud and disabe it completly and read my sms myself

Hello,

What happens when you try to download the BlackBerry Messenger Application. Try going to http://www.blackberry.com/messenger from your browser on your BlackBerry smartphone.

Thank you

Hello,

This is not a feature of the BlackBerry smartphone and sounds like it is a 3rd party software.

Thank you

the messager that i have is 4.2.2.(Blackberry 8300), how can i upgrade it to the new one

would i be able to get a feedback soon

how do i download the new blackberry messager 5 to a 8300 phone

i cant view the pics of my contacts on my bbm 8520 and am using the bbm 5.0 version what should i do.

how do i get blackberry messenger 5.0 on my phone my network provider plan only allows me access to facebook, msn and bbm.???

i recently downloaded bbm 5.0 and i cannot see people display pictures and they cannot see mine. i have restarted my phone and redownloaded bbm.. how do i solve this problem?

Hi, just installed BBMsgr v5 and am unable to see my contacts display pictures and my contacts can’t see my display pic either… i’ve installed it twice and been through all the settings, checked for upgrade to the OS (which it said wasn’t required) and nothing I try is working! I’m using a Blackberry 8520 and would be so grateful for your help on what i can do!

Hello,

You can download the latest version of the BlackBerry Messenger Application here: http://www.blackberry.com/messenger

Thank you

I have the new curve 8520. I transferred all the data from my old phone, however, in BBM not all the pictures came back. They were on my old phone. please help! I miss some of the funny pictures my family has been using in their profiles

i can't open any blackberry messenger conversations!! i don't know what happened! please help

i cannot upgrade my bbm on my bb! can i download it to my laptop and then transfer it to my phone?

Hello,

The BlackBerry Messenger Application uses the pictures people have set up on their BlackBerry Messenger Application. They are not pictures that you set up.

Thank you.

Hi,

I would recommend removing the battery to restart the BlackBerry smartphone and try again.

Thank you

Hi,

You can download the latest version of the BlackBerry Messenger application here: http://www.blackberry.com/messenger

Thank you

Hi,

How many contacts do you have in your BlackBerry Messenger Application. If you have more than 90 try lowering it below 90 and test it.

Thank you.

Hi,

How many contacts do you have in your BlackBerry Messenger Application. If you have more than 90 try lowering it below 90 and test it.

Thank you.

Is there a way to upgrade to 5.0 without using your blackberry, using the desktop manager doesn't seem to work… or at least it says there are no updates when I select BBM.

Hi, i can't seem to reply to your below comment…

………………………………..
Hi,

How many contacts do you have in your BlackBerry Messenger Application. If you have more than 90 try lowering it below 90 and test it.

………………………

I have less than 10 contacts on BBM.
Is there a known problem with the 8520 and BBM v5 as i dont seem to be the only person who has reported this on this page???

i have a 8300 curve and accidentally deleted it thinking i could reinstall it but now i can't and i dont know how to go about it.i live in nigeria and my carrier is mtn..
pla can anyone help?

my blackberry messenger’s name doesn’t change, it doesn’t update i already have done everything

my blackberry messenger’s name doesn’t change, it doesn’t update i already have done everything

Hi,

You can find all the ways to download BlackBerry Messenger Application here: http://www.blackberry.com/messenger

Thank you

Hi,

Do you friends have the BlackBerry Messenger 5.0 application on their BlackBerry smartphones installed. Are you able to send IM via BlackBerry Messenger to each other.

Thank you

Hi,

You can download the latest version of the BlackBerry Messenger Application here: http://www.blackberry.com/messenger

Thank you

Yes all my 10 contacts have BBM 5.0 and we can send messages and files to each other. The only thing not working is the display picture. They can see my status updates but not my display picture, and i can see their status updates but not their display pictures.

But what if we DON'T want our sms in our messenger list BUT we still want the avatar and to link to FaceBook etc. I have found the only way to “unlink” sms , does exactly that it completely “unlinks” the contact from your contacts, I don't want that, before the update I had avatar or picture from contacts on messenger and didn't have the sms, there needs to be an option to have this without having to “unlink ” your contact list.

choose the contact you want, press blackberry menu, scroll down to “link contact” and that will bring everything over, along with their sms texts!!!

adobe acrobat has a program for your blackberry that is a mobile program and links a regular site and a smaller version on your blackberry where you can load things to your adobe account and convert them to a pdf, and then sync to your blackberry program and send as a fax, you can also take a picture with your blackberry and send it as a fax with this program, it is a versoin of scanR.

its simple, open your bberry messenger, press menu, scroll to add contact and add anyone from your contact list as an sms contact in your bberry messenger, icon beside their profile pic will be a small phone, different for regular messenger contact which has no icon beside their picture icon.

how do i upgrade my blackberry curve 8530 bbm???? please help lloll i want the newest version 5.0 mesenger …..

how do i upgrade to messenger 5.0 to veiw barcodes and stuff?

I just bought my bb and i have problem first of it can show my display my picture for people to see and i can;t see them aswell and i tried to reload the software version but it's telling me download cancalled

hi, i have people on my list, and some people can see y display pic, and some cant?? can anyone help me as to why some cant?

I recently upgraded the Os on my 9700 and all my sms are now bundling under one name.I have tried all the tips i can i find but nothing seems to work.Pls help

can i temporarily block contacts without deleting them?

Via AppWorld it seems to bug after 84 ko…

Hi,

Have you tried reinstalling the BlackBerry messenger application. You can get the latest version here: http://www.blackberry.com/messenger

If that does not resolve the issue we can try to reload the software on the BlackBerry smartphone to make sure it is running the latest version and there are no issues with the OS.

To do this we would need to back up the BlackBerry smartphone. Please open the BlackBerry Desktop Manager and connect your BlackBerry smartphone. Click on the Backup and Restore button and select Back Up. Please note the location where the backup is being saved as we will need to access it later to restore the BlackBerry smartphone.

Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.

Link: http://www.blackberry.com/btsc/KB11320

Thank you

BY MISTAKE I DELETED MY ICON OF BB MESSENGER IT SHOW SERVICE IS INSTALLED BUT NO ICON HOW TO GET IT

Hello,

You can download the latest version of the BlackBerry Messenger Application here: http://www.blackberry.com/messenger

Thank you

Hello,

In this case we can try to reload the software on the BlackBerry smartphone to make sure it is running the latest version and there are no issues with the OS.

To do this we would need to back up the BlackBerry smartphone. Please open the BlackBerry Desktop Manager and connect your BlackBerry smartphone. Click on the Backup and Restore button and select Back Up. Please note the location where the backup is being saved as we will need to access it later to restore the BlackBerry smartphone.

Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.

Link: http://www.blackberry.com/btsc/KB11320

Thank you

Hi,

Can you see your friends avatars in your BlackBerry Messenger Application. If so you may want to have them remove and re add you to their BlackBerry Messenger Application.

Thank you

Hello,

SMS messages are now threaded and can not be disabled, check out this article: http://bbry.lv/cmQvIa

Thank you

Hello,

You can not temporarily block a contact in the BlackBerry Messenger Application without deleting them.

Thank you

Hi,

You can also download BlackBerry Messenger application through the browser by going to http://www.blackberry.com/messenger

Thank you

How do you send txt messeges on BBM? mine doesn't seem to give that option and I have the newest version…

You need to invite a contact through SMS and they will be added as a SMS contact.

I have the blackberry bold 9700. In the BBM i have contacts and they show photos of the contacts. Is there any way i can delete one of the photos and not display one on a particular contact???????? Please help

If you have the contact in your contact list the picture you have in the contact list will be set as the display picture. So if you want just a blank picture I would add them to your contact list and set there picture to a better one or a blank white picture.

If they are not I your contact list then you will always get their default picture they have set on BlackBerry Messenger.

hiya thank you for your reply it has helped thank you. i have entered the contact in my contacts and added a photo but how do i now get it to change the bbm one as it has not changed.

Thank You very much

In BlackBerry Messenger hilight the person you want to change the picture on and I believe the option is “Link to BlackBerry Contact” and after that you can select a contact to link the user to. You can always unlink after. Once linked their PIN will show up on the contact card and your picture should work as expected.

how come my blackberry's bbm wont go through for approval and it can't recieve any

Hi.
Ever since i got my blackberry i made sure i backed up all my blackberry messenger history with the save contact history option. however, i cant seem to locate contact history with people from over 6 months ago? Does blackberry automatically delete message history if it gets too big??
help
i really want these old conversations…

i just got my bold2 yesterday..the BBM is soo great..but probably because of my local network, i seem to have some delay from time to time…
i turned off my bb last night for charging purposes..then when i turn on, i got icon of bbm on my homescreen with number 3 in front of it..i tried to check if there are any updates from my contacts, but nothing seems working..why the icon is there and how can i get rid of it?

-thx-

I Am Thinking Of Buying A Blackberry Curve, If Your On Pay As You Go Can You Still Get BBM ?

It is a feature, and it's driving me nuts!

Can someone tell us how to turn it off?

I sent a message to a contact on my BBM and it doesn't show a delivery. I sent it @ 5:30pm today. Does this mean they blocked me?

Hi,

That is correct, Navigate to BlackBerry Messenger Application and press the menu key. Select Invite Contact and select Add a text messaging contact.

Thank you

Hi,

Can you please clarify what you are referring to when you say approval?

Thank you

Hello,

I would recommend going to BlackBerry Messenger Application and looking for all the red Astrix especially under requests. Make sure to look through the whole thing up and down.

Thank you

Hello,

You would need to check with the wireless service provider of your Pay as You Go plan if they support BlackBerry Messenger messaging.

Thank you

Hi,

If you did not get a D on your sent message all it means that the other person did not receive the message.

Thank you

I too lost my chat history. I got a new phone, backed up my history and it didn't transfer over. If I would of known that I would of emailed the history to keep record of it. BBM has an option to either save the chat history on your device or media card. I choose media card. The file is now listed as OLD and I cannot retrieve it. Why even have this as an option if it doesn't hold??

HI, IV tried going to blckberry world and downloadin the app, but it says that my phone cannot support the content, i have blackberry 3800 y is this?

Hi.
I have a BB9700 (Bold 2) OS 5.0.0.714 from TMobile.

BB messenger sends msgs but I'm not receiving any. Upgraded to version 5.0.0.66 BB Msngr and still no luck. Any ideas?

Thanks

Hello, I recently upgraded to BBM 5.0. One problem is that the tiny BBM icon (in the top of the screen) that notifies when you have a new BBM message doesn’t appear anymore. I’ll get the red asterisk on the full size icon but it won’t show on the top header. This is very irritating because (as you know) if you idle and lock your phone, you can only view the top header (and not any of the full icons). So basically, after phone has timed out to idle, there’s no way of seeing if I have a new BBM message. It was working fine in old version of BBM. I have Verizon as carrier (and use their Zen theme) and am on OS 4.7.1.61. Thanks for your help!

HELP! I went through my address book and invited a lot of people to BBM, I then realised I could upgrade BBM, so did, and now all my pending invites have gone. Have they actually gone – or if the invitees accept the request will they appear as BBM contacts?

Hello,

Are you able to locate the file on your media card when you explore it using your PC. If so try to open it with notepad or excel.

Thank you

Hello,

You can check out the requirements for downloading BlackBerry Messenger Application here: http://na.blackberry.com/eng/services/blackberr…

Thank you

Hi,

Please make sure you are running the latest supported version of the BlackBerry Messenger Application on your BlackBerry smartphone. You can download it at http://www.blackberry.com/messenger Also please make sure you check your Firewall settings under Options-Security Options-Firewall.

Thank you

Hi I am having trouble viewing my contact profile picture!
I have linked to phone contacts as you have instructed below but It's still not showing???

Thanks
Sarah

hi,
i have a blackberry curve on pay as you go,
Does this mean i cant have blackberry messenger ?

Hi,
In this case we can try to reload the software on the BlackBerry smartphone to make sure it is running the latest version and there are no issues with the OS.

To do this we would need to back up the BlackBerry smartphone. Please open the BlackBerry Desktop Manager and connect your BlackBerry smartphone. Click on the Backup and Restore button and select Back Up. Please note the location where the backup is being saved as we will need to access it later to restore the BlackBerry smartphone.

Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.

Link: http://www.blackberry.com/btsc/KB11320

Thank you

Hello,

You would need to contact your wireless service provider to inquire about the different data plans that they offer.

Thank you.

hello, ive bought a blackberry curve 2 days ago on pay as you go and i topped up 20pounds worth of credit i took away 5 pounds for my BB messanger and its been 24 hours and still hasnt come yet? what do i do?

hi,
i have a blackberry curve on pay as you go,
Does this mean i cant have blackberry messenger ?

Hi,
In this case we can try to reload the software on the BlackBerry smartphone to make sure it is running the latest version and there are no issues with the OS.

To do this we would need to back up the BlackBerry smartphone. Please open the BlackBerry Desktop Manager and connect your BlackBerry smartphone. Click on the Backup and Restore button and select Back Up. Please note the location where the backup is being saved as we will need to access it later to restore the BlackBerry smartphone.

Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.

Link: http://www.blackberry.com/btsc/KB11320

Thank you

Hello,

You would need to contact your wireless service provider to inquire about the different data plans that they offer.

Thank you.

hello, ive bought a blackberry curve 2 days ago on pay as you go and i topped up 20pounds worth of credit i took away 5 pounds for my BB messanger and its been 24 hours and still hasnt come yet? what do i do?

Hi, I have a BB8900 and was happy with it until my familiy decided to have a group within BB messenger. I can read all their conversations and look at the pictures they post but none of them can read my comments or see the pictures I post to the group. I have tried looking for some answers but can't seem to find what the problem is. Can anyone help? Thanks

I have invited contacts to my blackberry messenger and it wont go through to there phone and when they add me it wont come through to mine help please!

I have just updated my BB OS to v5.0 and the BBM was not retained by the system so I have lost all of the contact details for my BBM contacts as well as the message history – why did RIM not address this issue? I have had to reload BBM and will now have to start inviting my contacts to be BBM contatcs again – a total pain!

my bbm doesn;t work ive try to add people but doesn’t send ?

Hi,

I would recommend re joining the group. Also try to create a new group to test your BlackBerry Groups capabilities.

Thank you.

hello, I have just installed 5.0 and although this is not to do with the messenger as such, it deleted all of my sms's that were over about a month old, and now i'm left with barely anything I've looked at the backup file but that doesnt seem to have saved them either, i'm really confused, is there any way of getting my sms's back? thanks.

hi
i have blackberry 8520 a m not able tosend the messeges & bb messenger i m notable to connect the blackberry messenger.

HOW CAN I STOP MY TEXT MESSAGES FROM APPEARING IN BLACKBERRY MESSENGER? I WOULD RATHER THAT THEY DIDNT BECAUSE I HAVE INDIVIDUAL RING TONES FOR CERTAIN CALLERS AND SINCE I'VE UPGRADED TO 5.0 I CANT USE THESE TONES ANYMORE. ANY HELP OUT THERE ?

STOP YELLING AT US

Not yelling just didnt noticed my caps were on until I was done…. Just trying to find some help but I guess I will not get it. Thanks for your response… Maybe I shouldnt have asked for help or upgraded for that matter.

NOT YELLING AND DONT UNDERSTAND WHY YOU ASSUMED I WAS… JUST LOOKING FOR SOME HELP BUT I GUESS I'M NOT GONNA FIND IT HERE… THANKS ANYWAY. MAYBE I SHOULDNT HAVE ASKED A SIMPLE QUESTION OR UPGRADED

HOW DO I CHANGE MY CONTACTS PICTURES ON MY MESSENGER LIST TO SHOW NOTHING

Hello,

Can you please clarify what issues you are having. Do you currently have an active data plan with your wireless service provider.

Thank you.

Hi,

Try the following this link for help removing SMS integration from BlackBerry Messenger. http://bbry.lv/d8D7W4

Thank you

Dude your caps lock all capital letters . Also this is a blog not a support forum. Have a look at http://supportforums.blackberry.com you will get all the support you require.

HI,
I was wondering. Without contacting someone on the new bbm, how do you now if they have deleted you?
Thanks!

Hello,

If the person has deleted you from their contact list they would be deleted from your contact list as well on the BlackBerry Messenger Application.

Thank you

my profile picture on BBM does not show up on any of my contacts BBM's. how can i fix this so they can see it?

Hi.. I just downloaded a new upgrade on my curve and now i can not find my keylock icon key… what do i to???

I have a courtesy curve at the minute and I can send BBM's but not receive? Is it a problem with my phone/set up or my friends?

i dont understand people cant se my picture but i see them ?

Hello. I am desperately trying to downgrade my BBM from 5.0 back to 4.7 or 4.6. I have a Blackberry Storm 9530 and it is updated to the newest version 5.0. 0.328 ( Platform 4.2.0.128)
I was running an older version of BBM until about 4 days ago when I panicked and upgraded BBM to 5.0 because one of my contacts was always showing up as unreachable. I've noticed in the past that every time RIM has a new update for the blackberry – eg: BB 6 – which is about to be released that my phone and a lot of other people's phones begin to go a bit loopy. I should have just left it alone and let it pass. Now I am about to pull my hair out because I absolutely HATE the newer version of BBM. I want my older version back. I don't want to have to downgrade my blackberry to do this since the older BBM worked fine on it all this time. Is there a way to do this? Am I making any sense here? Please someone help me. I am just so sad and depressed over this issue.

i had the 4 version and I've tried to upgrade it to the 5.0 but every time i try it cancels and now my old blackberry messenger has gone what do i do?

you have to set you're email account up and it will automaticly work

UPDATE!!!I got my old version of BBM back all by my self! Can't believe it but I did it. It may not have been the most conventional way or the best technical way but it's back. I haven't lost anything that I can tell and my phone is now being recognized by my BB Desktop Manager. It was quite a long process but I went through the App Uploader on DM and deleted a lot of unnecessary items which I was barely using anyway and also removed the 5.0 version of BBM. Then rebooted. Then went back to restore a backup file from about a few weeks ago that had the older version of BBM and restored it to my phone. There are 6 tasks and the 5th one took the longest, ( device initializing) which mine never did so I canceled and unplugged my storm as it rebooted and VIOLA!! There was my msgr. Had to re-invite my contacts but that wasn't a big issue. I was just happy to have it back! I'm dancing a jig right now I'm so happy. / – and the best part is that my phone appears to be working just fine. I hope this isn't something that will end soon. Also hope that when OS 6 comes out I'll be able to keep my BBM in tact.

Okay I updated my blackberry, but now I lost all of my contacts. How do I retrieve them?

i cant find my bbm under instant messaging..i think its dissapeard. how do i retrieve it?

Hi,

I would recommend uninstalling and reinstalling Blackberry Messenger from http://www.blackberry.com/messenger

Thank you

hi,

ive had my blackberry for about 6 months, its blackberry curve 8520
ive had no problems with blackberry messnger until last week.
it just randomly stopped uppdating my contacts pictures and it wont update my pictures, what do i do?
it updates EVERYTHING but the pictures.

is blackberry messenger free, as in when you send someone a message or is it like standart sms price?

I just got the Bold, and some of my contacts can't see my display picture and other can? Can anybody help? any suggestions? Thank you

Rudy

I just bought the Bold, some of my contacts see my picture and other don't…any suggestions?

I updated my phone and lost my contacts…anybody know what happened and how to retrieve them?

i get all my other contacts updates except my boyfriends, why is that??

Hi there, I have the Blackberry Curve 8900 for AT&T. I upgraded to Blackberry 5.0.0.57 months ago and never had a problem until 2 weeks ago. I changed my display picture but my friends can not see the change, I updated my status and friends can not see the update. I could see all the changes on my end, but my friends cant see them, nor can my friends see any of my updates. I only have 22 friends on my list. I've already tried re-installing blackberry messenger, ive tried removing my battery to re-start the smartphone, i even did a blackberry messenger restore, ive tried to restore the entire phone, ive deleted blackberry messenger completely and re-installed it, ive deleted friends and then re-invited them again, nothing works. Any ideas what the problem is?

I recently switched from Sprint to Verizon, and I could not take the phone with me. This Black Berry Pearl does not have a sim card, and I was going to send it to Venezuela to a friend, what can I do to get to work there?

I have the bbm 5.0 but i am unable to view my contacts display pictures. Why am i experiencing such?

Oh i am using a Bold 9000 n i only have 26 contacts but i can't view their display pics only updates

Hello,

In your case please contact your wireless service provider to have this issue escalated.

Thank you

Hello,

In your case please contact your wireless service provider to have this issue escalated.

Thank you

Hello,

You would need to restore a backup of the BlackBerry smartphone to retrieve the lost contacts.

Thank you

Hello,

I would recommend removing and re adding him to your BlackBerry Messenger Application.

Thank you.

Hello,

In your case please contact your wireless service provider to have this issue escalated.

Thank you

i recently got the blackberry bold. i'm unable to send pictures, voice notes, etc through blackberry messenger. i was able to do so on my curve. my only send to options are Email, MMS, and Facebook. please help!!

so is there a reason why i can't see my bbm friends profile photos? its been like that for the last 2 weeks. i have tried re-installing everything from top to bottom but no dice….WTH!

I would love to know why is it that every time I connect my blackberry to my laptop and it calls for an update.. after my phone restarts ALL of my apps that I had on there prior to the update are gone??? is there a way to prevent this from happening or backing up my settings?? Help please

is it possible to add a group with more that 30 people? I want to do it for my high school class?

hi could any help m out with this please av got a blackberry but it doesnt allow me to add peopple on it. any time i try addin ppl to my mmessenger it tells me pending is there any way some one could elp me out many thanks.

what is the blackberry messenger limit ?

I am having a problem with my BB. For some reason it has changed so that i have to click on a sms to open it instead of once. It has also stopped making a tone when i receive an sms. I have been into the profiles and ensured that the tone etc is set for the normal profile which is the one i use but this has not sorted the problem. Can someone please help?

Terrell, im having the same problem as Kait, however the only pic that shows up when u link contact is the one i have stored in my telephone aka contact list! i want the pic that the contact posts on bbm

i have this problem too, hwver the phn company said they have to contact RIM to have the issue resolved. If you have a newer BB this is actually quite common! ARENT WE SO LUCKY! NOT!!

I tried to upgrade my bbm today and device hang halfway through. when I rebooted, even the existing bbm is gone! I can't DL as it sayd download error. What can I do now?

i just downloaded yourmesenger and after rebooting could not locate an icon that represents it> nw am messenger-less but i no it installed.
where can i find it please/ thanks

Hey…
My blackberry messenger wont let me open any convo's people have sent me and i carnt open any. Why is this?
How do i fix it does anyone knoww

ThankYou

Hey I Can't Seem To Find My “what i'm listening To” In Blackberry Messager….Any Help????…..I Have a Pearl….

I recently upgraded my blackberry messenger on my bold 9000 to the new 5.0.1.38 yesterday and I cant seem to find the blackberry icon anywhere on my device. I have checked the IM folder and click on 'show all' but still I cant find it…however, when I check in the list of applications on my phone, I can see it listed as one of the applications. I have tried re-installing, deleting and re-installing but still the icon isnt showing..what can I do

I cant open aps worlderror 100003 can you help?

BBM 5.0.1.38 is crap !!! still got bugs in it. Now I cannot use the copy paste fungsion on my STORM2 anymore….the “SELECT” menu does not do the thigs it should.
On the other han 0.57 was still much better ! I did copy paste chat conversations no worries at all.
DO NOT INSTALL BBM 5.0.1.38 if you have BB STORM (touch screen)

Bogus, just upgraded to the new BB MSNGR today and now I can't send pics. When I tried to send a voice note it froze. It used to send pics great, but ever since 5.0 came out pic sending has been a major hassle!!!

i just upgraded to the latest version of bbm on my tour. When the phone restarted bbm asked for my display name as if it was installed for the first time. I don't have any of my bbm contacts. I did not back up before the install and my email is not linked to bbm. Is there any way to get back my bbm contact pins? Please help.

Hello,

Try to go through the following clean application load process: http://bit.ly/cKy9A0 Also make sure you test before restoring any backup.

Thank you

Hi,

I suggest backing up the device then performing a security wipe as shown here: http://bit.ly/di72gD then re install the application.

Thank you

Hello,

I suggest backing up the device then performing a security wipe as shown here: http://bit.ly/di72gD then re install the application.

Thank you

Hello,

If you do not have the information backed up you are not able to restore the data.

Thank you

i sent the link 4 the new bbm 2 my phone but it doesnt download
it says
reset bbm permissions and then stops downloadin agen and then says -907 Invalid COD
PLZ HELP ME

If I upgrade my blackberry messenger, will I still have all my contacts ?
Many thanks

Hello,

In your case I would recommend an article that will help you perform a reset to factory on your BlackBerry smartphone. http://bit.ly/98bCNO

Thank you

Hello,

Before you update take a look at how to Backup and Restore your BlackBerry Messenger 5.0 contact list. http://bbry.lv/atTApA

Thank you

Ive made that mistake aswell.
I emailed blackberry straight away, but im yet to receive a reply.

I have a blackberry Tour and am attempting to deal with the “re-install software 552″ message. Following instructions for re-installing software but concerned that it will wipe all my contacts, photos, etc. Advice?

Hello Somebody,
I just upgraded to the new messenger v5. something, but i can not find my old pin lists and groups. How do I get them back?

Buggi

hi.. im using th new blackberry mesenger but i have 1 problem it still wont update my display name, it same happen with the previous version.. how could this happen ?? can anyone tell me the solution ?

Hello,

If you do not have a backup of the BlackBerry smartphone the information will be lost.

Thank you

so my icon on bbm doesnt change for some reason & ive tried restarting my phone & does work what do i do ?

I managed to save my blackberry messenger chat history on my card + device, but for some reason my blackberry won't let me read it. It just says “Unable to Display file/mediacard/blackberry/im/blackberrymessenger/”my pin number”/history/”Friends pin”.csv.
Can I get some help please

Hello, I cant seem to accept people on blackberry messenger.
I send a request but NO-ONE has replied and they cant get my request either. I dont even have a request tab to show the people that i can accept and decline. This has been going on for about 2 months now and I am getting seriously frustrated.

Hello,

Try to go through the following clean application load process: http://bit.ly/cKy9A0 Also make sure you test before restoring any backup.

Thank you

Hello,

Try uninstalling and reinstalling BlackBerry Messenger from http://www.blackberry.com/messenger in your BlackBerry Browser.

Thanks

Where are you trying to open the file?

I would recommend using a computer to open that file.

Thank you

Hi,

Try to go through the following clean application load process: http://bit.ly/cKy9A0 Also make sure you test before restoring any backup.

Thank you

My blackberry curve 8520 wont download the new version (5.0) of bb messenger. I have version 4.6 at the moment. When I try to download it, a message comes up:

903 Loss of Service
HTTP Error 400: Bad Request

What can I do?

Y tried restarting my Blackberry, but it doesn't work

I have the rogers unlimited email and IM plan. This allows me to use BBM but not access the web. Because of this, I cannot download the newest version of BBM. I have v5.0.0.57 installed but that's because you used to be able to download it and install it via the blackberry desktop software.

Is there any way to download the new BBM and install it via the Desktop Software???

how can i see my profile picutre and other people's? it doesn't give me that option. i got a bb 8520

i own a blackberry bold 9700 running on 5.0.0.442 and i installed the new blackberry messenger but when the install was finished i couldnt find the bb icon although i can see it inside applications>add-ons…. i restarted still nothing. i then deleted the application and reinstalled still nothing… i did a security wipe and reinstalled still nothing…. i have tried everything so far. except taking it back to the shop BUT ITS BRAND NEW JUST GOT IT YESTERDAY! PLZZZ HELP i am new to this and have no idea what to do next

After download the recent BBM I have had a few problems. Whenever I am in the BBM I have an hour glass that comes and goes every 5 seconds. Secondly, everytime I attemt to send a voice note I get the hour glass and the phone completely freezes prompting me to do a battery pull. Lastly, I find that my typing is lagging, which I have to go back and retype almost every other word due to typo's. I just did a BBM back up then deleted the BBM and reinstalled and all of the above was still occuring. I have a BB 8330m version 4.5.0.186 (Platform 3.4.0.59)BBM version 5.0.1.38 and I am on the Sprint Network. No available updates for the phone. Are they looking into fixing these bugs? Thanks

i have blackberry curve 8900 and im try to downgrade the version 5.0 to 4.7, but in loader, isn´t not possible. whar should i do?

Hello,

In your case try to go through the following clean application load process: http://bit.ly/cKy9A0 Also make sure you test before restoring any backup.

Thank you

Hello,

Downgrading of the BlackBerry Messenger application is not supported.

Thank you.

same problem and unable to fix. solution: moving to the iPhone 4 and using whatsapp should end up our frustrations

i have a blackberry curve 8520 and i upgraded my blackberry messenger to 5.0 but apparently no one can see my icon. how is that? how can i make my friends see my icon

I own a blackberry bold 9700 running on 5.0.0.442 and i installed the new blackberry messenger but when the installation was done i didn't see the bb icon. However, i see it in *applications* > add-ons. i restarted the phone, and i got nothing. What do I do?

I can't receive pictures with BBM. When i select save the file transfer stays at 0 KB. I've seen lots of people with this problem and the solutions I do find don't work. Is there a real solution to this ridiculous problem. From what I've read its been around long enough that someone should have figured it out by now.

HI, I cannot seem to find My Profile on my Blackberry 9700. Do you know where I can find this?

i change my picture on bbm but it doesnt show on my friends phones that i changed it ! what do i do?

Hello,

I suggest backing up the device then performing a security wipe as shown here: http://bit.ly/di72gD then re install the application.

Thank you

Hello,

Try uninstalling and reinstalling BlackBerry Messenger from http://www.blackberry.com/messenger in your BlackBerry Browser.

Thank you

Hello,

Try to go through the following clean application load process: http://bit.ly/cKy9A0 Also make sure you test before restoring any backup

Thank you

Hello,

You can open your profile by highlighting and clicking your name at the top of the BlackBerry Messenger application.

Thank you

I am having trouble downloading the latest version of Blackberry Messenger in my Curve 8520. It gives an error saying “Connection Refused content.rim.com.edgesuite.net:80″. Can anybody help???

hi i am having the same problem are u using bsnl connection?

Hello,

I would recommend going to http://www.blackberry.com/messenger on your BlackBerry smartphone to download the application.

Thank you

Hello,

I would recommend going to http://www.blackberry.com/messenger on your BlackBerry smartphone to download the application.

Thank you

hello can anyone help me please i updated my 8520 curve with the new software after that everything removed the contacts …… etc
then i updated my bbm and now it doesn't show i tried everything re-instal it download it again nothing happend and even the facebook application doesn't want to instal what can i do

i jst bought my blackberry 9700, i got a link to upgrade my bb messenger i did that and couldnt find my bbmessnegr icon anymore,i uninstall and reinstall but no changes.pls what am i to do

the pic its to big and the chat box is small

iam one of a “uae” customer, in this time all devices support messenger chat normaly and voice chat also common.why blackberry not yet start a voice chat program via wifi or enable the future for third party software like nimbuzz, googletalk, etc..Kindly do the needful that support a lot of bb users.
Thanks

restart your phone it will work properly……..

I cant open a message, of a perticuler contact , wat can be a reason behind it..can you please tell me how to overcome this problem?

It wouldbe in the download icon(:

Hello,

I would recommend to remove the battery to restart the BlackBerry smartphone.

Thank you

hey i am having a hard time changing my display picture , it just won't change i restart the phone and updated bbm 3 times, same problem . any helpful idea? my phone is bold9700 thanks

i have prob can anybody help me plz , yest i installed os 5.0 for my blackberry 8900 curve , so now i'm trying to download the blackberry messenger 5.0 it;s downloaded on my smartphone but it doesn't appear i try to restart the fone and everything but nothing appear so can anybody have a solution for that prob?

Hi, I just update my software to v5 but the SMS function is not updated at all. What do I have to do to have the threading functions?

I have a blackberry Bold 9000. It only rings on the lowest ring volume and not at all on other volumes. I have downloaded the latest software, restarted the phone, adjusted all controls, and exhausted every other option I can think of or find on the web. Is this a common problem with this model? What kind of repair services are available?

Hi,

I would suggest backing up your device and doing a factory reset as shown here: http://bbry.lv/a0QXmX ; Test before restoring any data.

Thank you

Hello,

In your case I suggest backing up the device then performing a security wipe as shown here: http://bit.ly/di72gD then re install the application.

Thank you

Hello,

Threaded SMS is a feature of the BlackBerry device software 5.0 and above. It is not a feature of the BlackBerry Messenger Application. Take a look at this article: How to upgrade your BlackBerry Device Software. http://bit.ly/dhqq7D

Thank you

Hi,

I would suggest backing up your device and doing a factory reset as shown here: http://bbry.lv/a0QXmX ; Test before restoring any data.

Thank you

ive just got a NEW blackberry curve and it says blackberry PIN not messenger, and my friend sent me a request but it hasnt showed up and i dont even have a request roup help?!?!?

i had the new blackberry messenger but i would like the old one back as i dont like the new one. Can someone help me please

can some one helppp! my blackberry messenger wont let me add anyone or dosent show up when someone adds mee! ive tryed everything HELP! thankss..

Hi, I do have the same problem. I already removed the battery on my BB Bold 9700 and still does not work. Already reinstalled app and still not able to see the “conversation window”

hello, i've upgraded my curve to version 5.0 but now it won't turn on, and the red light just flashes. what can I do? this is fairly urgent :/

Hello,

I would suggest backing up your device and doing a factory reset as shown here: http://bbry.lv/a0QXmX ; Test before restoring any data.

Thank you

Hello,

Check out how to How to force the detection of the BlackBerry smartphone using Application Loader http://bit.ly/djI2PD

Thank you

I have lost BB messenger, and have tried to re-install, pretty much I have tried everything! Im lost without it, can I reset my phone to get the settings back, or is there anywhere I can take my phone in where someone can assist me.

Hello,

I suggest backing up the device then performing a security wipe as shown here: http://bit.ly/di72gD then re install the application.

Thank you

Hi,

I am trying to send a picture to multiple BB messenger contacts at the same time, when I click on send/share to messenger contact it only allows me to send to one contact at a time…What do I need to do?

I have just upgraded my instant messenger on my blackberry curve and it said to reboot which I did but now there is just an icon left and it wont open up messenger. What should I do now?

I have one issue with this new version- my contacts never say 'busy', and I can't set an alert to notify me when they're free. Is there going to be a fix for this in the next version (I hope!!)?

Thanks!

You can create a BlackBerry Messenger Group which will let you share your photos to multiple contacts at once.

Try deleting and reinstalling BlackBerry Messenger.

To delete: Go to Options> Applications and then delete
To reinstall: Go to http://www.blackberry.com/bbm

My blackberry curve 8900 wont let me change my display picuture on the new 5.0 blackberry messenger?

i have exactly the same errorr in bold 9700 when i try to upgrade the BBM :-

903 loss of service. HTTP error 400: bad requrest.

Any clue what is this about ?

Recently all my BBM history up to 7th August for one contact disappeared. I take regular backups and did a restore using a file from before 7th August but the BBM history stated the same, only showing from 7th August to date. It did not get restored. Does the backup and restore actually backup and restore BBM history ?

I have the same problem. Do we already have a workaround on this?

Your BlackBerry device if getting low on memory might do some cleanup on older messages as it needs to have space for new emails/conversations. Yes Backup and Restore should backup history only if you tell it to back up full. History is saved in a user folder on either your device built in memory or your storage card as xml file if I'm not mistaken in a folder with your PIN number on it. So if you do a full backup that includes your storage memory then yes this should be saved.

i just installed v5.0.0822 on my curve 8520 and now i when i set my profile it will only vibrate. it want ring. please help!

I just downloaded a new version to my BB amd 1/2 of my contacts disappeared! Is there any way to retrieve them?

Thanks for your reply. I'll give it another go with a full backup.

I only have email and text with my blackberry. No web browsing. How do I download the new BBM?

do u have the right data plan? i had the same problem call your service provider and make sure you have the im feature on your phone

I was just wondering if anyone knows how to take off the text messages appearing on BBM?

Theban, is there any way to put a usage control on the bbm? My daughter is out of control and punishing does not work. It would be great to have parental control of some sort on the smartphones. Is that coming soon? is there another way to limit her that does not involve killing her? LOL

i have a blaberry bold 9000 and recieving the same error when i try to down load the messenger 5 version, error 903, what do i do? my phone has come with version 4.6

i have blackberry bold 9700, my messenger contacts appear very big.
how do i reduce the size

I removed my battery and waited for a few seconds to re-install it. I now have ringtone

I have the same issue. Some pictures will show, while others are missing. This started when I up graded my bbm.

i have de BB bold 9700 and downloaded bb messenger 5.0.1 and the contact pictures wont show. anybody has an idea??

You have chosen the plan of email only. This is the service, which requires browser based activity. Either download on to your laptop and then upgrade, or else take an advance version.
rbi

Uninstall and reinstall the latest version of BBM by browsing to http://www.blackberry.com/messenger on your device browser.

The only way you will be able to retrieve them is from a previous backup on another email account or your media card.

Thank you,

This KB should help:

http://www.blackberry.com/btsc/KB19662

Cheers,

Try the installation again by browsing to http://www.blackberry.com/messenger on your device.

Cheers,

It lets me change my picture but doesn't update. what can i do?

it means that you have the $15 data plan and you cant upgrade it with that the best thing to do it to get the $25 plan from your provider and after you upgrade it call the next day and switch back to the $15

Hey i have blackberry curve 8520 and it wont let me have bb messenger or an email?

What can i do? How do i sort it?

Myself and all of my other contact are not able to change our display pictures on blackberry messenger could someone please help me I have even tried updating and it remains the same

al descargar sale un error 903 loss of service error de HTTP 400

PLEASE CAN SOME ONE HELP ME.

I have a blackberry 8520 curve, and i downloaded BBM (version 5.0.1.38) and my blackberry is currently running on (v5.0.0.681) but on BBM it wont let me see other contacts display pictures, and when i change my display picture it doesnt let any of my other contacts see my display picture neither. Am i using the wrong version of blackberry messenger for my curve, or is there anyone who could help me solve this problem.

I recently added BBM to my 8520. Now I’m getting a recurring black hourglass thingie and rapid battery drain. I’d like to uninstall BBM, but it’s listed as a core AP, so I can’t uninstall it from the desktop manager (it’s greyed out).

Any suggestions would be greatly appreciated.

Hi,

If you have Facebook installed remove it then reboot the BlackBerry smartphone. Reinstall BBM from http://www.blackberry.com/messenger and test again.

Thank you

Hi, I have a Backberry Curve 8900. I just downloaded the new BBM but the icon is called Blackberry Pin and I can't view and of my contacts pictures and the chat feature is different?? Anyone know how to help? Very annoying!!

Hi,

Sounds like you may have a corrupt database, try clearing the Profile database on your BlackBerry as shown here: http://bbry.lv/cosiZx

Thank you

Hi,

If you have Facebook installed remove it then reboot the BlackBerry smartphone. Reinstall BBM from http://www.blackberry.com/messenger and test again.

Thank you

after the upgrade, my BB keeps restarting! heeeelllpp!

PLEASE HELP, NOTHING WORKS!

I have the blackberry 9700 bold and around 4 days ago my bbm picture stopped updating. I could change it but it didn't show up in recent updates. So I deleted bbm and then reinstalled it and then my contact list wouldn't get restored it froze everytime I tried. I manually readded all my contacts and then I couldn't see anyone's picture and no one can see mine either. I waited 2 days and thought the pictures would slowly start appearing again but they didn't, I restarted my phone a couple of times but that didn't work either. I deleted and reinstalled bbm just now and my contact list got restored this time but still no pictures. please help.

First you need to confirm that your have the correct data plan with your wireless service provider.

You can then install BBM via http://www.blackberry.com/messenger and integrate email accounts using the following process:

http://www.blackberry.com/btsc/KB03087

Cheers,

Have you tried re-inserting your battery already and reinstalling BBM already? If so you may want to try this clean application loading process:

http://www.blackberry.com/btsc/KB11320

Cheers,

As far as I know you get one display name, picture status for all contacts in BlackBerry Messenger. I agree with you though it would be really cool if you could segment people into groups and have a different name, picture and status that only they see. You can have your friends rename you after they add you to their list if they really want.

Try uninstalling and reinstalling the latest BlackBerry Messenger from http://www.blackberry.com/messenger in your BlackBerry Browser.

Cheers,

I have BB 9700 sometimes i cant send pictures why?

I have BB 9700 sometimes i cant send pictures why?

I have BB 9700 sometimes i cant send pictures why?

Are you still having the same issue, or does it seem to be resolved?

If you are still having the same issue, try uninstalling and reinstalling BlackBerry Messenger from: http://www.BlackBerry.com/messenger using your BlackBerry Browser.

Hope this helps.

how to sign in on my blackeberry messager for a new email address account?

how to sign in on my blackeberry messager for a new email address account?

ok nice mr Theban. but how do i turn off the thingy that puts my text messages in the BBM? it’s kinda annoying.

Hi,

Try uninstalling and reinstalling BlackBerry Messenger from http://www.blackberry.com/messenger in your BlackBerry Browser.

Thank you

Hi,

Can you please clarify what you are referring to?

Thank you

Hi,

Can you please clarify what you are referring to? Thank you

Hi,

Try clearing the Profiles database using the following process: http://bbry.lv/dukD9k Then set up the notifications and test again.

Thank you

if i have multiple phone on my account and they are all blackberry. How can i keep track of the messanger on the phons. Can i log in to a website and see all the history.

Hey me and my girlfriend just got ourselves a blackberry curve9300 today and i was just wondering if you can make more than 1 blackberry instant messenger account? 1 for me and 1 for my girlfriend

cheers

jamie-lee

i have a blackberry curve, and ive got alot of contacts but a week ago i tried to add people and it says pending, and i cant talk to anyone, it wont let me receive any messages, please help me!xxx

Each device has its own individual PIN number. You can create an account for each PIN you have so 1 per phone.

Hey Emaa,

When you try to send a message to anyone on BBM, do you receive a clock icon or a check mark or a red X?

my blackberry 8310 wont let me get on app world i want to get new virson of bbm does anyone know how i can?

i have a blackberry 8520 an i cant seem to get my bb up an goin can someone help me

Hello,

If you remove the battery to restart the BlackBerry smartphone do you get a check mark?
Do the people receive the messages you are sending them? If you leave it on for a bit does it error out eventually. ^PM

Thank you

If you have done a device transfer then your contacts will have been up updated with your new PIN and authorization for the older one will have been removed. If you only re authorized each person individually then its up to your contacts to remove your old PIN contact in BBM.

I upgraded my handset from the 9520 storm 2 to the 9800 torch. I have succefully swaped all my contacts and BB messanger contacts, but the messanger contacts have not updated automatically as it did from my curve to storm handsets. Will this happen in time or do I have to resnd invites to all my contacts (painfull)

Hello Steven,

When you transferred the contact list, did any contacts transfer over or none at all?

If you backed up your contact list on your Storm, you can try to do a restore as shown here: http://bbry.lv/BBMBackup

Cheers!

i have a blackberry curve 8900 its second hand i got it for 60 quid but it is in good condition almost like it is brand new but i think the previous owner had black berry messenger and deleted it and now it wont let me download it bak on my phone. it goes 50% and comes up wiv a long list saying this is going to download this to your phone and the list is bigger then the screen and has no scroll bar so i cant scroll to the bottom to click on yes so i have to cancel it and i dont know wat to do PLZ help PPPPPPPPPPPLLLLLLLLZZZZZZZ

my blackberry 8300 wont download a new bbm and yahoo messenger and facebook also…how do i do it all…am so pissed

Hello,

Try installing BlackBerry Messenger from http://www.blackberry.com/messenger in your BlackBerry Browser.

Thank you

Hello,

What issues are you having downloading the applications? Do you get an error message? How are you downloading the applications? Have you tried going to http://www.blackberry.com/messenger to install the BlackBerry Messenger application.

Thank you

Hello,

Do you currently have data service available on your BlackBerry smartphone? Have you tried re installing the BlackBerry Messenger application.

Thank you

Hello,

Try uninstalling and reinstalling BlackBerry Messenger from http://www.blackberry.com/messenger in your BlackBerry Browser.

Thank you

Hello,

I would recommend backing up the BlackBerry smartphone using a computer shown here: http://bit.ly/aSediX

Thank you

Hello,

I would recommend backing up the BlackBerry smartphone using a computer shown here: http://bit.ly/aSediX

Thank you

Does Blackberry Messenger Cost On Pay As You Go ? x

BB 9700 i am trying to upgrade but the app freezes and now my old BBM dissapeared helppp

I suddenly can’t access any of the chats in Instant Messenger. I am still receiving messages but I can’t open the chat to respond,… What has happened?

Please help.

Hello fozia,

I suggest contacting your service provider and asking that question. BlackBerry Messenger does use your data connection, so your service provider should be able to answer your question for you you.

Hope this helps.

Hi Brett,

Are you the administrator of the group? If no choose to remove yourself from the group then ask someone in the group to add you back. Then test to see if the group is working properly again.

Hope this helps.

am trying to upgrade the new blackberry messenger to curve 8320 and the icon of the former blackberry messenger went off…….what can i do?

Hello Estherpeters33,

I would suggest removing the BlackBerry Messenger application and reinstall.

First, backup your BlackBerry Messenger contacts, then go to Options > Advanced options > Applications.

Second, Highlight the application press the menu key and select delete. Once it is deleted remove the battery for about 5 sec.

Then when the device is up and running visit http://www.blackberry.com/messenger from the BlackBerry browser and reinstall.

Good luck and I hope this helps!

I just have a msg plan so i can get emails, blackberry messenger etc but no internet.*yes such a plan excists(and no wifi) Can someone pls help me update my BB messenger, there has to be a way by plugging into the computer!

mine wont’ let me do that…so I guess I can’t update…very dumb, should be able to do that with plugging it into the comp…boo on Blackberry, why did they make it so hard.

Hello Willy Salazar,

If you go into Options>Applications>Add-On, do you see BlackBerry Messenger? If so, delete it from here and re-download it from http://www.blackberry.com/bbm

Cheers!

Hello Nads,

Currently, updating BlackBerry Messenger can not be done using a computer.

Cheers!

well i was speaking to my friends on my blackberry curve 8520,and my blackberry messenger disappeared and i can not find it any where with in my phone. and now im trying to re-install it via laptop then stick it on my phone via USB. but any suggestions were i could find my blackberry messenger?.
its still coming up that i have to messages and the red light is flashing?,

I upgraded my blackberry curve 8900 with the new version 5.0 and everything worked fine; however, I have a problem with my BBM, I cannot receive files or pictures through my BBM. Any suggestions?

I upgraded my blackberry curve 8900 with the new software version 5.0 and everything worked fine; however, not receiving any files or pictures through my BBM

Any suggestions????

hello everyone … i’ve got a blackberry 8900 and i would like to upgrade him
can someone tell me how to do it ? please

Hello Leah_smith110,

I would suggest checking to see if the application is listed under Options>Applications. Then I would suggest re-installing the application by going to http://www.blackberry.com/messenger on the BlackBerry Browser. After the install is completed restart the BlackBerry.

Hi LuannaRochaA,

You can download the latest version of BlackBerry Messenger from: http://www.blackberry.com/messenger

I have the nnew blackberry bold 9780 and when on blackberry messenger I can not send pictures. i does give me the option but when a click send picture it goes into my photo albums and when a click a picture it just opens it up as if I was just going to vieuw a picture does anyone know if I nneed to change my setting or so ?

Hi Danielferguson11,

In BlackBerry Messenger, open the contact. Press the Menu Key and choose Send, scroll over to picture then select the picture you want to send. Then add a caption if you would like and press the Trackpad/Trackball and choose send.

Hope this helps.

i cant see the missed calls on my 6500 3g blackberry some one knows how to fix this??

Hi my name is Fernando And i have a blackberry 8350i Here in mexico the problem that i have is that since i updated my blackberry messenger to 5.0.1.41 and since then i can´t send pictures or any other kind of files. everything is there i go to the menu and then press send and then picture and then nothing happens. i already try to restart the device a dozen times and also reinstall the software but the problem still there any other solution rather than restar or reinstaling?

i ve downloaded 5.0 on my curve 8520 but it doesnt work at all…
what to do?

Hello Harmnn,

Can you elaborate on the issue you are seeing? Do you get an error message when you try to access BlackBerry Messenger?

do u have BBM though ?

Hey Amanda,

Are you able to send and receive BlackBerry Messenger messages with no problem? I want to see if it is just related to SMS messages.

SOME ONE HELP!! I HAVE BBM VERSION 5.01.41 RECENTLY UPGRADED AND I CAN SEND PICTURES BUT CANT RECEIVE THEM AT ALL THE OTHER PERSON WHO IS TRYING TO SEND TO ME GETS A MESSAGE THAT I AM UNABLE TO SAVE THEIR PICTURE, BUT NOTHING COMES UP ON MY END NOT EVEN A MESSAGE OF AN ATTEMPT OF A FILE TRANSFER. I HAVE A BB 8520….CAN ANYONE HELP ME PLEEEASE?!?!

Hi DRA,

Try uninstalling BlackBerry Messenger then reinstall and test. To do this go to Options> Applications, highlight BlackBerry Messenger and press the Menu Key and choose delete. Once this is done, allow your BlackBerry to reboot. Then open your BlackBerry browser and go to: http://www.blackberry.com/messenger to download and install BlackBerry Messenger. Then test sending and receiving pictures.

For some reason, my blackberry messenger is no longer on my blackberry 8330. I woke up this morning and i couldn’t access my messages on my phone (e-mail or bbm) and then i tried to connect my phone to my computer. And when i went to applications it said that i hadn’t added it to my phone. But before i clicked to add it, i still had the icon on my phone. Then after applying it, the icon is now gone and blackberry messenger is gone completely. I tried re-downloading it from the app store. No luck. Then i tried going to the blackberry website on my phone and downloading it. It says access denied. What can i do?

My BBM and BBapp world have vanished, ive tried ‘show all’ but no luck. they are still somewhere on my phone because when i try to re-download them it says theyre already installed. any help on where they could be?
x

Hey Lauren,

What BlackBerry are you using? Also if you try to download the application and replace the current application, and the restart the BlackBerry, does the application appear?

what does “requested facility not implemented” mean on bbm?

Hey Tom4rmtrillick,

This article may provide you with some information regarding the issue you are having. http://bbry.lv/gwwBQU

Hey Tom4rmtrillick,

This article may provide you with some information regarding the issue you are having. http://bbry.lv/gwwBQU

Hi Jcamastra,

Try uninstalling and reinstalling BlackBerry Messenger, then test updating your profile picture. To uninstall go to: Options> Application and then highlight BlackBerry Messenger then press the Menu Key and choose Delete.

To reinstall go to: http://www.blackberry.com/messenger using your BlackBerry browser.

i am writing a report on bbm, i cant seem to find out when bbm was first released. could you please refer me to a website that report sthe first release of bbm. thanks

You must have a BlackBerry to get and use BBM. Sorry

You must have a BlackBerry to get and use BBM. Sorry

i cant upgrade

Hey Jugoji,

What happens when you try to update your BlackBerry Messenger? Also are you going to http://www.blackberry.com/messenger

hii i hae my blackberry i go in to it and i wont lett me add eney one or wont let me send a invertation

i cant update mine!! i got curve 8520!! i got 5.0 bbm …but cant see bbm pictures!! help me

i cant update mine!! i got curve 8520!! i got 5.0 bbm …but cant see bbm pictures!! help me

loaded the latest version of bbm (5.0.1.41) and i cant see anyone’s profile pics, and nor can they see mine? i have tried reloading bbm, as well as rebooting, and nothing seems to work?

loaded the latest version of bbm (5.0.1.41) and i cant see anyone’s profile pics, and nor can they see mine? i have tried reloading bbm, as well as rebooting, and nothing seems to work?

I did exactly that and still I can’t see my contacts’ pictures and they can’t see mine. Everytime I change my pic, I can see it but it doesnt get updated. What is goin on. I just got this phone

I did exactly that and still I can’t see my contacts’ pictures and they can’t see mine. Everytime I change my pic, I can see it but it doesnt get updated. What is goin on. I just got this phone

Hey Lukebarker,

When you try sending an invitation, do you receive any errors or a red X?

Hey jade,

you can update your BlackBerry Messenger by going to http://www.blackberry.com/messenger

I did an upgrade using BB desktop app, and after reboot of my curve 8250, it says there’s an upgrade for BB messenger available. The BB messenger icon is replaced with a widgit that opens the browser to do the upgrade.

When I click the icon and the browser opens, it says to back up your contact list before doing the upgrade, and it tells you to use the Options>Backup command in BB Messenger. The problem is, the icon to start BB messenger has been replaced with the upgrade widgit. So, I can’t start BBM to do the backup of the contact list.

Um, thanks for the catch-22?

When I went from 4.x to 5.x, I lost my contact list and had to re-build. I don’t want to do that again.

What do I do?

Hello there, i have the 8520 and i updated it 2 days ago. i cant view display pics of my contatcts on my bbm,, what is the problem !!!!

Hello Scott,

Usually when you update your software, a back up file is created. Look for a file with the extension .ipd. You can use the restore feature to add back your BlackBerry Messenger list. The back file will show 1 record but that is normal. Your list should be intact.

As for i installing BlackBerry Messenger, go to http://www.blackberry.com/bbm and you can start the download.

Cheers!

Can i downgrade my BBM? i have a 9700 and first thing i did when i first opened my phone is that i upgraded bbm to 5.0 since then i cant see any of my friends’ display pics nor do they see mine .. plz help ..

Hi Shahira87,

Only the most recent version of BBM is available for download. You can uninstall BBM from Options-Applications and reinstall the version that came installed on your device using the BlackBerry Desktop Software or reinstall the most recent version from http://www.blackberry.com/bbm.

Hey Amanda_802_3,

Heres how to Back up and Restore your contact list with BlackBerry Messenger. http://bbry.lv/BBMBackUp

i hav the same problem 2 with 9000

Hello Billy,

Can you elaborate on the issue – are you not able to send/receive messages?

Thanks!

HELP- I have a blackberry curve 9700 i suppose the new one,i have a propblem with my staus , i can change my status but only ican see it, and it doesnt come up in the recent updates .all my contacts can see my status from last week and ionly got it last week does anyone have the cure for my cuve or shell i take it back to orange ive only had it for a week and been haveing so much problems with it

my blackberry messenger comes up but when i send the request to one of my friends it stays pending and my friends dont recive it

my status message wont update on blackberry messenger! can anyone tell me why?

ive download bb messenger but when i want to add a contact it says pending……and it doesnt reach my friends to accept….what do i do?????

My blackberry messenger all together won’t work and the Internet won’t

the new bbm have a big display picture , thats anoying me

every one got that issue

Have you verified with your wireless provider that your data plan includes Internet Browsing?

Hey Kemoy,

Depending on what software version your running on your BlackBerry, the BlackBerry messenger requirements are:
• at least 3 MB of available application memory
• BlackBerry® Device Software 4.5 or later
• a wireless service data plan

Hey Tomboi108,
Are you attempting to add users with the PIN number of email address? Can other users add you to BBM?

How do you change your settings so when the messages get to full they don’t delete. Is this possible,and how do you change the setting to vibrate mines on silent.?

i need blacberry 5.0.0.41

can this work on a pearl 8100?

it says i have bbm in app world but i never downloaded it succesfully

Hey Jcarlo_b,

Try downloading BlackBerry Messenger from http://www.blackberry.com/messenger

my blackberry is on version 4.6 its a 8520 curve bt wont find the 5.0 version update wt can i do about this?

Hello Couragiousdarky,

Software updates are determined by your mobile network provider.

Check their download site at http://bbry.lv/ad7CII for the current available version for download.

Go to the home screen, press the Menu Key and select show all. Does it show the missing icon? If not go to: Options – Applications, do you see BlackBerry Messenger listed as an installed application? If not go to: http://www.blackberry.com/messenger and download and install the application again.

My blackberry curve won’t update it’s bbm status when I want it to. I used to be able to do it all the time, and everything on bbm worked great. Now it won’t change and it’s stuck on my status I had a week ago. I recently discovered this when my friend changed my status on my phone then attempted to view the new status on her phone. It did not change and I have tried multiple times to change it since. What should I do ?

I dont have a bberry yet, but i think i will like bbm the most

I have the 8530 and downloaded the new version 5.0 and its lised in my applications however the icon does not apper on my screen, so no access. I unhide all my apps but it still doesnt appear. whats up?

I downloaded it but now I can’t send photos or files D:<

Cant use BBM keep getting error message “Uncaught exception java.lang.lllegal ArgumentException” then click ok and get “Uncaught exception index521>=1″

I have a Blackberry Curve 8520 and NOTHING WORKS on BBM.
I tried downloading the new version, it just doesn’t respond.
Neither do any of my chats work.. they just don’t open.
I can update my status & See the recent updates
BUT I CAN’T CHAT
Restarting & Hardbooting the phone doesn’t help.
PLEASE HELP ME :O

i have blackberry bold and my messenger is not work i add people they not add me and my friend said that i ADD YOu.

I am having the same issue as DRA, in that since upgrading, I am unable to receive pictures via BBM. When any of my contacts attempt to send a picture to me, they are told that I am “unable to save the file.” On my end however, I do not receive any notification that a file was being sent.

This user has had to downgrade which is not a solution! http://forums.crackberry.com/f152/ask-bbm-recipient-unable-save-file-514434/

I have removed BBM and reinstalled via the link; hasn’t worked. I’ve done a fresh install of OS 5; hasn’t work. There is plenty of space on my media card. Yes, I have a data plan. Still, nothing.

I would appreciate some non-default answers such as “Try uninstalling and reinstalling BlackBerry Messenger from http://www.blackberry.com/messenger in your BlackBerry Browser.” If typed into Google (“unable to save file” blackberry messenger) you that there are quite a few having the same problem as I. Can we please get some help?

http://forums.crackberry.com/f152/contact-unable-save-file-574484/

Hey david,

I will look into this issue for you, and will get back to you. Thanks for bringing this to our attention.

Hey David,

I just checked and 5.0.1.41 version of BBM is available to download now. Are you able to reproduce the issue with that version? I have tried and was unable to reproduce.

why cant i download the v5.0 for my blackburry cruve 8520??!!

hi i have the old blackberry and that means i have the old bbm so i cant add my friends i also do not have internet of my phono so cant download it on there what shall i do???

Hey Mbuklad,

Device software availability is actually determined by your wireless service provider. You can check available versions here: http://bit.ly/cukObT

Brian

i am having problems with my blackberry, it seems to not letting me on windows live messenger and i cant speak to any friends or anything.. and my memory card isint working aswell in my blackberry, im not sure what i have to do will you help me?

If a BBM contact deletes me from their contacts, can they add me back in without a request? Someone deleted me, they were gone from my list and now they are back on my list. I did look at the restore option, but I didn’t actually click a file to restore from (that might just be odd timing).

Hey Lewiscaroll,

BlackBerry Messenger is a free download, however you need a data service plan with your network service provider.

i am on blackberry messenger my acount is set up but my requests won’t send

how yu upgrade it ?

Hi Billie,

BlackBerry Messenger requires an active data plan with your wireless provider. You may want to contact them to have this feature enabled.

Thanks,

Hey cory woods,

Are you able to receive requests or messages in BlackBerry Messenger? Do you have a data plan with your wireless provider?

how can i make my display picture on my blackberry messenger lager i see some on my contact have done that but i cannot get it done

does it cost money to get it ?

Hi Kinkeychick,

You can download the latest version of BlackBerry Messenger by going to: http://www.blackberry.com/bbm using your BlackBerry browser. The upgrade is also free.

Cheers.