MyBlackBerry – New Features, New Look

News

The new MyBlackBerry™

When we launched MyBlackBerry™, my friends at Inside BlackBerry asked me, “What’s in store for MyBlackBerry in the future”? My response was that “our intention is to start small and then work with the community to build what they want in a true web 2.0 fashion. It’s onward and upward from here.” For the past six months, this is exactly what we’ve been doing.

We took all of the feedback from the “MyBlackBerry Feature Request” thread, suggestions from some of the other smaller threads that members had started, and a wish list that I had tucked into my drawer, and then we started phase 2 of MyBlackBerry.

There was a lot to consider, and we needed to make sure that we remained true to our promise: that the site is connected to our other communities in Facebook®, MySpace®, and iGoogle™ (with more community connections to come in the future) and that it’s a place about YOU and YOUR BlackBerry® smartphone. Click the link below to read about some of the requests and how we addressed them.

More Countries!

We heard this request loud and clear, and MyBlackBerry is opening up to the world. Currently MyBlackBerry is still English only, but the registration form has opened up. We will continue to notify the community as more languages and carriers are added.

Device-specific areas

A pretty self-explanatory request that we addressed in two ways:

Get upgrades

1) Quick links for your specific BlackBerry smartphone along the right-hand nav (including a link to check for BlackBerry® Device Software upgrades);

2) Ability to add your BlackBerry smartphone to “My Topics”. In one click you can see all of the recent discussions related to your smartphone.

Marking Posts as Faves

The request here was to make the more vibrant discussions (“Post your BBM 5.0 Barcode”, for example) really easy to find every time you visit the site. All you need to do is click “Follow Topic” in any discussion and it will be one click away each time you visit. Plus, this is how the site becomes unique to you.

Post Your BBM 5.0 Barcode

Make the site easier to use

There were a bunch of small tweaks that needed to be made so that people could easily navigate their way through the site. One of the biggest improvements here is staying in the discussion window when you are replying; the previous version of MyBlackBerry took you to a whole new window, so replying to messages is now much more efficient!

Post a comment to the MyBlackBerry community

And we’re not even done yet! Here are some other things we’re working on:

  • An app/mobile friendly version (yes, it is coming)
  • Ability to display your BlackBerry smartphone PIN in your profile
  • Badges for our super friends who make the site spectacular
  • Easier ways to make friends

I also want to give a big shout-out to James from the MyBlackBerry community – his dedication to helping us make the site better is truly phenomenal. (Just search for his name in the site, and you will see the lists of suggestions he posted.) Thanks, James!

Hope to see you there! And as always, feedback is welcome.

Facebook is a trademark of Facebook, Inc. iGoogle is a trademark of Google Inc. MySpace is a trademark of News Corporation.

About Becky Y.

As RIM's social media strategist, Becky spends much of her day following great online conversations about the BlackBerry® brand (and does some work here and there too). You will hear from her occasionally on Inside BlackBerry, but for the most part she will be behind the scenes, supporting our roster of experts in their blogging activities. Becky anticipates that she will have a lot of "Who Knew?!" moments, and hopes that our readers do too.

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  • http://twitter.com/pederson pederson

    Awesome updates. RIM needs to put more resources into this however, this should all be done and more. Really, we need a strong mobile version of the site, or a new browser. It seems really odd to me when anything online by RIM (BlackBerry) isn't really compatible on a BlackBerry… This all almost feels like it should have been built as an App/Mobile site from the beginning.

    Either way, I know it's not the fault of the guys doing the work.

    Keep it up and good job so far.

  • http://caspan.com Caspan

    Looking good Becky!

  • mrpaulc

    Hey BlackBerry, how about some new f*ing phones!!! I have been a loyal BlackBerry customer for a very long time. It is very frustrating to see RIM fall so far behind in smartphone technology! I love the Blackberry keyboard but come on man! There is more to a phone then the freakin' keyboard!

    What do you guys talk about in your meetings while MIX10, SXSW, WMC and all of the other big mobile conferences are going on around you? SuperApps? Are you kidding me?!! The qualities you described in a “SuperApp” are the essential foundations in any application! There is nothing “Super” about that!

    Here's an idea: How about building a better mobile browser so you can quickly catch up to the year 2001!

    RIM currently has a huge lead in the world wide smart phone race but if you don't change your strategy soon, you will lose customers in droves. Once Apple and Android start beefing up their security and developing more Enterprise friendly phones, the hardcore Blackberry customers who have never used another smart phone will taste a different flavor of Kool Aid and jump ship. Possibly for good!

    One last thing. Keeping your customers in the dark for months at a time in between handset releases could have the unintended side effect of causing your customers to give up the wait and switch to one of your competitors. Estimated release dates gives lets us see the light at the end of the tunnel!

  • http://caspan.com Caspan

    If you read the internet posts all over different boards everything you have stated is being changed. Perfection takes time to do right. This is what I love about RIM devices. Sure there not an iPhone flashy eye candy device but, what they have done has been done right and with though and effort put into it. Other companies just guess and hope it will be a success and try to but the cheepes parts they hope wont break or wear out. RIM does not guess they follow a line that is true and put quality in their releases. I tell you I support around 50 people with BlackBerry Smartphones in the company and I think I have a drawer of about 4 broken phones. 2 years and 50 phones with only 4 parts machines! That speaks words to me and they can wait as long as they want to put out these devices as long as they continue to put the same quality in to the OS, durability, and security they have show they love to do. This is what Canada is representative of and it makes me proud.

    I'm a BlackBerry owner and I am Canadian!

  • mrpaulc

    I have read the boards! Every day! I've seen the slider photos, I know the
    Tour 2 is now the Bold…

    I have also read that in the eight or so months since the first tour was
    released, the only new addition to the new version is an optical track pad
    and wi-fi. I am all about “good things come to those who wait” but that is a
    long ass time to wait! Especially since the 9700 had these things a long
    time ago!

    Don't get me wrong. I love Blackberry! My blog <http://pau.lc> is
    practically dedicated to it! I've used them for a very long time. Their
    keyboard and push email are second to none. I am just so sick of clicking on
    a web link and getting the error “link is too large” or whatever it says
    when it won't let me see the page.

    You work in IT so for you, it's great that phones last for years. I need my
    phone to last six to eight months until something better comes out. I had an
    iPhone and switched to Blackberry. Now that Blackberry is falling behind I
    might give Android a shot (if *my* IT lets me) then come back once RIM works
    out the kinks.

    pau.lc

  • lolazung

    I wish BB 9700 keypad is bigger

  • http://twitter.com/rhr3ba Dr. Rob Reiner

    how r the bb 9550 and 9530 different (storm 2s)??

  • susan

    PLEASE COME OUT WITH SOME NEW GODAMN PHONESSS…you guys are so behind and there is speculation that you guys might come out with new phones but we as consumers have no clue as to what it looks like and when the release date will Be…COME ON PEOPLE…get in the game

  • BlackBerryHelp_Pavel

    Hello,

    You can check out the comparison charts at the following link below.

    Link: http://na.blackberry.com/eng/devices/compare/pr

    Thank you

  • http://caspan.com Caspan

    Its a BlackBerry not an iPhone perfection takes time. If you want a piece of plastic that breaks every time you drop it then they can make them faster. RIM has been in business for how long and how many phones have they made? RIM makes more phones then any company and does it right! Consumers want the BlackBerry to be like the iPhone and thats why they want the next one or new ones. Business people love the phone and I'm sure we would love to see new phones too but they can only design so many a year.

  • Fluffy

    RIM's going to be out of the game in a few years. iPhone and Android are taking over, Blackberry is done.

  • http://caspan.com Caspan

    And research behind that is? Just because a phone is doing well in the market means nothing time will tell and RIM has proved time. iPhone is struggling to keep up. Google iPhone 4 problems… Yellow marks on screens, crappy reception that if held a certain way it drops calls, the list goes on for iPhone users. Think what you will your thinking does not change fact. I thought Hip Hop was going to go away too. Just because you don't ike something does not mean its going to go away…

  • http://caspan.com Caspan

    And research behind that is? Just because a phone is doing well in the market means nothing time will tell and RIM has proved time. iPhone is struggling to keep up. Google iPhone 4 problems… Yellow marks on screens, crappy reception that if held a certain way it drops calls, the list goes on for iPhone users. Think what you will your thinking does not change fact. I thought Hip Hop was going to go away too. Just because you don't ike something does not mean its going to go away…

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