Joint statement from RIM Co-CEOs in response to misleading comments by Apple

Apple’s attempt to draw RIM into Apple’s self-made debacle is unacceptable. Apple’s claims about RIM products appear to be deliberate attempts to distort the public’s understanding of an antenna design issue and to deflect attention from Apple’s difficult situation. RIM is a global leader in antenna design and has been successfully designing industry-leading wireless data products with efficient and effective radio performance for over 20 years. During that time, RIM has avoided designs like the one Apple used in the iPhone 4 and instead has used innovative designs which reduce the risk for dropped calls, especially in areas of lower coverage.

One thing is for certain, RIM’s customers don’t need to use a case for their BlackBerry® smartphone to maintain proper connectivity. Apple clearly made certain design decisions and it should take responsibility for these decisions rather than trying to draw RIM and others into a situation that relates specifically to Apple.

Mike Lazaridis and Jim Balsillie

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  • http://twitter.com/Michel_Guindon Michel L Guindon

    I agree with your entry… I’m tired of Americans and American companies pointing fingers to Canada with their own problems. The same can be said with the oil industry they keep citing the oilsands in Ft. McMurray when they have a disaster in their own backyard.

    Apple made a design flaw and they should own up to it.

  • pdxguy

    This statement is so bogus. You don’t ‘need’ a case to use the iPhone 4. And your (blackberry) phones are not immune to attenuation.

    Why is this message so hostile anyways?

    Also for the record, the reception I’ve had on my iPhone in low signal area smokes by Bold 9000 every day of the week. My bold went into SOS mode every day at home. Quality 20 years of global leadership in antenna design!

  • Anonymous

    As an iPhone lover (who plans on buying an iPhone 4) I was surprised Apple was able to duplicate Antennagate on stage as according to my “lying eyes” most of my friends blackberry’s don’t encounter this issue.

    Either way, Apple’s presentation was very damaging to the RIM brand, and you may need to make a more visible confrontation lest your brand suffers.

  • Sarah

    Where did apple mention you guys?

  • Aik Wae

    dont throw your mistake to someone else…

  • martinkorben

    U GO GIRLZ !!

  • http://twitter.com/LuiGestiada ✓ LÜÏ G˧TÏÄÐÄ

    Hooray RIM! Boo Apple!

  • Mkinder

    I'm a total blackberry user, who has been using wireless devices since diamondtel had a cell phone that had a huge battery you had to carrl in a sling. I believe it ws 1988. My device is better than any iphone ever built.

  • Abc

    The hostility was started my Jobs when he dragged other phone manufacturers into his conference. Jobs should grow a pair and take ownership for the fault, instead of playing the 'everyone is as bad as us' game.

  • Mek90703

    Did you listen to Steve Jobs statement? He sounded like a whiney little kid who got caught doing something wrong and he tried to drag Blackberry and Droid under the bus with him. If there wasn't a problem, then why are they giving away a free case. Being an iPhone user, you should know that Apple gives NOTHING away.

  • Sexyjeking

    for me you need to do a new blackberry a beautiful design than ipone so tah the buyers buy youe fone hehehhehe :) ) gudluck blackberry

  • dew lay lowmow

    Did you have a look at Endadget's poll yet? Lots of users have actually experienced signal losses in bars as well. Its a proven fact, my 9700 doesn't but the one my buddy does. Whats the big deal about how they mentioned you and other brands ina presentation… i really don't see anything wrong with that. i'm guessing people as consumers are free to say what they want by word of mouth, but when an Enterprise mentions it “it becomes a wrong doing??” bullS**T. RIM get a life and stop whining.

  • PXLated

    Bogus on their part — Blackberry Bold 9650 grip of death – http://bit.ly/adwj75

  • http://blog.rodger.my/2010/07/19/apple-claims-that-iphone-4s-antenna-problem-is-actually-not-a-problem/ Apple claims that iPhone 4′s antenna problem is actually not a problem.
  • http://www.blogberry.de/blackberry-bold2-9700/die-iphone-4-antenne-und-das-debakel-mit-rim/ Steve Jobs sagt der BlackBerry Bold 9700 hat auch ein Antennenproblem! | Blogberry.de

    [...] die RIM Chefetage so verärgert, dass gestern im offiziellen BlackBerry Weblog Inside BlackBerry ein offizielles Statement der Herren Mike Lazaridis und Jim Balsillie veröffentlicht wurde: Apple’s attempt to draw RIM into Apple’s self-made debacle is [...]

  • http://thefonecast.com/News/tabid/62/EntryId/3019/RIM-defends-BlackBerry-design-against-Apple-comments.aspx Mobile industry news from thefonecast.com

    RIM defends BlackBerry design against Apple comments…

    <p>Apple’s <a href="/News/tabid/62/EntryId/3012/Apple-press-conference-promises-free-iPhone-cases.aspx">admission</a> that its iPhone 4 has reception problems when held a c ……

  • owned

    Nice try Jobs, RIM basically told you that you suck at life and get your game together before you run your mouth. Gangster

  • http://caspan.com Caspan

    Are you serious??? This is a major, major issue that Apple has decided to play down by saying that the same happens to other companies on their phones. That is illegal to put out a statement like that with 0 research to prove it. Do you ever wonder why in commercials that Tide cannot say that they are better then Cheer? It is because they cannot say that with out getting their pants sued off. You have to have research to allow a statement like that to go out and it better be sound proof beyond a doubt. It is unacceptable and shameful on Apple for treating its customers like this. Why don’t you take some of that extra 50% mark up and fix your damn phone.

    I cannot wait till RIM fights back with sound proof that what Steve Jobs said was BS and sues Apple and lets see who they blame next. BTW we run over 50 BlackBerry Smartphones not one of them has an antenna problem. I have 3 friends with iPhone 4′s all of them have the problem! the proof is in the pudding.

  • Tattooeddiver72

    I have a Blackberry Storm and the phone it self is fine. The only thing I don’t like about it and the reason i am going to the Droid is there is no app space on the phone. That is really the only problem I have with my blackberry.

  • Z Tony

    RIM you should turn the other cheek and offer to help Apple with “their” problem . . . The almighty Apple God would NEVER take your helping hand so you WIN either way ;)

  • kovergyrl

    You go blackberry!!!! I love my blackberry curve and I have for years. I’m glad yall set Apple straight b/c right now they think they’re the best thing going.

  • Scott

    Realistically every company is responsible for the products they put into the publics hands. If your product fails then you need to own it and fix it. The public most likely would have been accepting of Apple saying “We screwed up and we are sorry, however we have a fix. And “if” it works then this is how we are going to help our customers by giving them a case to correct the problem we created not blame others. RIM has every right to call Steve Jobs on this as it is bad business practice as well and dishonest. If RIM or any other manufacturer has problems let them tell the public themselves. Did RIM go around telling everyone don’t buy an iphone??? Food for thought.

  • kremer

    Fact is fact, I use a iphone and a 9800, though ip may be fun but frustrating, and a BB is afterall THE phone for serious users, rock solid, far far better reception, no drops..its the Thinkpad of phones!!

  • donovan

    Dew Lay Low- I don’t think you really grasp the point that was being made. Steve Jobs was trying to push the blame on other people, more specifically RIM and Andriod. All phones are gonna receive weak reception at times but that doesn’t mean throwing them under the bus and pointing out flaws in other devices. Apple is making false claims to try and cover up their mistake and basically say “our phone might have this, but look at all the others who are worst.”
    And I’m pretty sure RIM did grow some balls and stood up for their amazing product by issuing a public statement. Also, I’m sure they aren’t complaining but simply saying, those accusations are not true. I think it was tactful and witty. =)

  • http://caspan.com Caspan

    I cannot wait to see Apple pull their pants up from this one.

  • http://newbiesguidetogeekculture.wordpress.com/2010/07/19/attempting-the-death-grip-on-the-blackberry-bold-9700/ Attempting the “Death Grip” on the BlackBerry Bold 9700 | The Newbies Guide to Geek Culture

    [...] attempt to try to Blackberry Bold grip of death. RIM, the producer of BlackBerry smartphones issued an official statement on their blog as well in response to Jobs’ misleading comment about reception issues on smartphones. HTC [...]

  • http://caspan.com Caspan

    Wow perceptive…

  • Nader Mazbouh

    if only you'd make the app world available in arab countries then blackberry'd become my one and only.
    please do so asap

  • Pavanavs

    RIM ROCKS

  • Djewel

    Bigger Fail: BB Storm or Iphone 4??? Hmmm thats a tie in my book

  • Samantmh

    That's right…

  • Sunny

    Apple sux. RIM ftw!

  • Sunny

    Steve jobs press conference to address the issue of the reception issues for the iPhone 4, He blurted out that many other phones, Such as blackberry, have the same reception issue……Because he can't admit defeat.

  • Karenw

    So immature, and reflects really poorly on Apple to use tactics like this. Apple: Stop being cowards and take responsibility where it is due, and refrain from childish finger-pointing towards those who are not even in the field of vision with respect to the issue.

    I understand Apple even pulled down its forum to prevent users from posting criticism regarding this situation. Very, very cowardly.

  • svivie

    Jobs essentially attempted to level the playing field by specifying that his top competitors have the same issues as iPhone4. I understand the mentality behind it, but I do think it is unacceptable. RIM was absolutely right to make their statement in response to Apple's.

    By shifting public perception to the quality of other brands, they took the focus off of themselves for a poorly conceived and designed product. I'm not dissing apple as I use their products in every other aspect of my life, aside from using the iPhone. Apple is known for great reliability in design and customer satisfaction, so when they screw something up they should own up to it. I'm sure it'd be very costly for them to have to recall and redesign the iPhone4 to fix this specific problem, so they took a route that was less financially damaging for them while potentially risking the profitability of their competitors. That's just bad business practice. They could have addressed the iPhone4 issues another way and educate people without dragging RIM or others into it. I've been a blackberry user for a number of years and I've never had this current problem that is plaguing the iPhone4. After watching the press conference I even tried gripping my current device and I lost 0 battery bars. Perhaps a particular model of a Blackberry may be more susceptible than mine, but Blackberry offers a wide range of models with different designs and features to compensate. If I was educated that the 9700 supposedly had this issue, then I have the option of selecting another model that may not have the same issues. With Apple you only have iPhone.

    Bottom line: Apple should own up to their poor design and take responsibility for addressing it themselves instead of trying to shift the focus off of their brand. With a sound product line in other areas, they can take the time, resources and responsibility to fix their own mistakes instead of calling their “peers” out on the same issues. It wasn't there place to address any issues Blackberry or Android may be facing, even if they had credibility to their claims.

  • PXLated

    More Antennagate…
    Incredible – http://bit.ly/aBNy9p
    NexusOne – http://bit.ly/aii8kP
    Blackberry Bold 9650 – http://bit.ly/adwj75 (See Comments on this one as people are adding their experience)
    Palm Pre – http://bit.ly/aoGaCg
    Nokia Eris manual – Yep, just like Steve Jobs said, don't hold it that way – http://bit.ly/cbfHaQ

    Consumer Reports “recommended” all the other phones now showing death grip problem – http://bit.ly/cHXg6m – Looks like Consumer Reports has some splainin to do – With all these other phones suffering Antenngate, why did CR miss it?

  • http://www.djbrixx.tk Brixx

    Blackberry rocks! I feel sorry for Apple though for doing this cheap shot to RIM.

  • Ilietoyou

    haha poor apple!

  • Mlkmade

    The blackberry users that know better, see right thru the Apple misleading rumors!! Signed—always a BB fan!

  • Ncpardner

    THANK YOU RIM!!! I'm a Blackberry user and LOVE MY device, the performance, just everything!!!! Don't know how I've been living without it!!

  • Brentweidman

    I like my blackberry storm just fine thank you. And I don't have any reception problems either..

  • Chris

    “when an Enterprise mentions it “it becomes a wrong doing?”
    Yes. It can possibly be construed as slander. To be more specific, its wrong in both cases but it is worse when a big company does it as they have a larger presence (who cares when some random guy cheats on his wife verses who cares when Tiger Woods does?).

  • Sportzriter13

    Thank you for setting Apple straight! Technical goofs happen (even really stupid “how did the testers miss this?” goofs), and indicate something about the company. A good company listens to complaints, works to make things right, apologizes and works to make sure it doesn't happen again. A bad one will initially blame customers, eventually make a fix (and consider making said customers PAY for something that WASN'T their fault), then lie to save face and try to bring competitors down with them.
    This has confirmed my faith in Blackberry and has killed any plans to buy anything apple for the time being.

  • Chris

    Apple fan boys have no place here. Brand loyalty aside, if a competitor makes an attempt to hinder your company, it merits an appropriate response. See the Verizon and AT&T ads for example. Verizon attacked and AT&T made ads to defend its brand's reputation (I'm a Verizon user btw). I love Apple products as much as I like my Blackberry, and I do not interpret this response as “whining”.

  • CJ

    If there was no issue, there would have been a press release, not a press conference. The simple fact that he held a press conference is a strong indicator that Apple acknowledges that there is an issue.

    Now, they could have handled this issue in one of three ways:

    1. Don't admit to anything and tell users not to hold it like that. This would be a very damaging move on Apple's part, because you never tell your customers that they are wrong, even if they are.

    2. Do a full recall on all iPhone 4's to fix the issue. This option is too costly, estimated to cost Apple over $1.1B to accomplish.

    3. Give all iPhone 4 owners a free case to provide just enough gap between the antenna hole and the hand to allow signal to get through. This is the least costly of the three options.

    Simply the fact that they did something rather than just issuing a press release also indicates that there is indeed an issue that needs to be addressed.

    The hostility is in the fact that Jobs acted slanderously when he implied that all manufacturers have design issues that cause signal attenuation. Besides being an out-and-out lie, it's childish to try and make yourself look better by putting down everyone else around you, especially without hard evidence to back up your claims. This is unlike Apple, and doesn't reflect well on them at all.

  • Kimik

    hey my storm works great

  • Joey

    I think it was a bit crappy of Apple to do what they did, but I am slightly amused by it, but only because I do have reception issues with my Bold 9000 that I didn't have when testing an iPhone 4 (in all fairness to RIM it's my own body chemistry that causes the problems with the bold.)

  • user

    Personally, I have been able to duplicate a drop in bars on my Curve with Sprint as my carrier. I don't think it's a huge issue and I don't fault Jobs for showing that other phones experience similar issues. Personally, I think the whole thing was blown out of proportion to begin with.

  • Lilac

    And Why does my family have three generations of BlackBerry??? Because it works! It's Cool! There's lots of Apps!!!

  • Palmettopastor

    That's right Apple! What he said!

  • Liliana

    I totally agree, my BB works very good!

  • Mcvesteves

    I think some o what steve jobs said i true, I´m a Brazilian I use a BB 8900 (very happy with), anda my roaming Carrier was AT&T, I dis what Mr. jobs told in my BB 8900 and my signal bar droped from full to 2 bars, then i´ve changed de roaming carrier to T-Mobile and tried again, this time nnothing happened, so I believe it is something to do with the way you hold the telephone, but mostly by the poor service provided by AT&T. Here in Brazil did it to and nothing happened too. So AT&T sucks.

  • Eric

    Finally, Apply has minimal experience in the field of cellular reception. RIM will continue to be a leader due to their products. Apple Cellular based products are awfull. I work in the cellular industy for techsupport. 98% of my calls are Iphone issues. I will continue to purchase and support RIM and you should to. Don't be fooled by the looks or appeal. RIM is a key leader in smartphones.

  • Tawroginski

    good news:)

  • Cuse205

    Why should RIM lower themselves to meet Apple satisfaction. RIMs got a product that doesn't need excuses

  • BBUser4Life

    The iPhone is cool… If I'm 13 yrs old and don't actually need to make calls, text, email or be productive on it…

  • Cuse205

    Storm has had the largest launch day turn out. Give me a break. The faces of BlackBerry my change but the rep is still there, Apple??

  • Cuse205

    Hope you got a long extension cord to charge LOL

  • Marcelo

    Mr. Jobs, you get it inside. Keep on playing with bad expensive toys, like your IPhone 4

  • Libra59

    Its been on T.V,,on the Radio,,newspapers etc…
    Sad that you could have even missed it! :(

  • http://profiles.yahoo.com/u/LLONCTPK5T27WLKRI5PKYOAXWY ibcdoughboy

    I agree, I have never had a signal problem with my Blackberries that I have had. I have had 2 Curve 8330 and 2 8530, all thru Sprint. All of them have been perfect. I will never buy another Apple product, never have had an iphone, never will. Apple is overrated, overpriced, and worthless in my opinion. Go on Apple, sue someone else like you keep doing. Bunch of crybabies.

  • L LO2007

    LOVE BB

  • Pagorocco

    you know what i have been having a lot of trouble with the blackberry i830 phone,but its not about the antenna or signal at all! on that i really cant complain!! besides my trouble is the radio keeps turning off all the time and the internet is having trouble connecting,i cant connect at all but i have never heard of anyone elses phone doing that! but ive heard a lot of things about the iphone!! this is the 3rd blackberry ive had! and no problems till now! and about that comment about america n americans… we just want to get what we paid for on both the iphone and the blackberry! me personally having blackberry 2nd time my wireless company changes my phone for technical problems so?? all phones have their glitches!

  • Kaidenshi

    Take it from someone who left behind his first-generation iPhone for a Blackberry: I'll take a working “basic” smartphone any day over a signal-less feature phone like the iPhone! I can't believe Apple has taken a step backward in antenna design from their already poor first, second and third generation units.

  • Soldier6531

    I live out in the sticks and My BB will work when all others are dead…even inside an unfriendly factory environment. I was amazed at the coverage and service this unit picks up.. Thanks RIM!!!

  • Srmorin

    Backberry all the way… Us backberry users know that our phones are reliable… Kudos !!!

  • http://www.curiousrat.com Harry Marks

    The fact is, antenna issues exist in all phones. Apple isn't special in this. There are numerous examples of BlackBerry devices succumbing to the “grip of death”, as well as Android phones and Nokia phones (search YouTube – they're there, unless BlackBerry has them pulled, like they did with Electronista: http://www.electronista.com/articles/10/07/19/n…).

    Mike and Jim should spend less time writing disingenuous open letters and more time finding innovative ways to reduce this problem. I'm not saying Apple is right, I'm saying that a fix is needed and all parties should be contributing.

  • Jonald86

    even when i'm a rogers customer, i got a STORM 2 because i'm a blackberry supporter..rogers trying to sell me apple crap, i say no!!

  • Bigdaddybullfrog

    i love me some blackberry

  • karthik

    An Apple(fruit) a day keeps doctor away, An Apple(phone) a day keeps calls away! :P

    Always BB!! :)

  • Ladieblue_111

    Well I have a Blackberry curve and cannot use in my apartment. not anywhere in here. I have to go out into the parking lot to talk.

  • Guru

    apple pulling off a stunt like this has just taken up bb's image a few levels higher.

  • http://www.blackberry-france.com/news/la-reponse-de-rim-a-apple/ La réponse de RIM à Apple – Antennagate – Blackberry France
  • khalfi

    yes apple isn't fair ! RIM is the best in the world !!!

  • http://www.funys.net Ben Gillam

    ooh a page of RIM fanboys what a surprise.

    i agree that the antenna on the iphone4 has caused this issue to be worsened, but theres no denying that every smartphone has this problem in some shape or another.

    the angered response seems to me like RIM is pi**ed off that someone highlighted they have a common flaw

  • zunzil

    Had an iphone for 24 miserable hrs……couldn't wait to take it back. What a piece of junk!

  • Triiano96

    ive been an iphone user for 3 years and i do like them but i recently got the bold 9700 and that phone is so much better and i hate when people say blackberry needs to step there game up iphone just got flash and its 2010 they just got multitasking and folders now thats not so advanced

  • AlexBB

    JOBS: I put my BB 9000 side by side with my wife's 3GS and I ALWAYS GET BETTER SIGNAL. Plus ! I virtually never get any drop call… She gets at least 3-4 drops calls per week. It may not be as scientific as Apple's 100 million $ lab but at least I get good service ;) AND I ALSO GET Bluetooth Tethering! heheh

    PS: We've switched phones a couple of time and she couldn't believe the difference.

  • Semen

    pwned

  • Kwanseng

    We shall leave Apple to tell their take, BB aka the 'best built' always smart phone and more are switching to BB and Apple needs to look at the Wave in the industry.

  • http://caspan.com Caspan

    RIM might loose some antenna strength because duh its an antenna if you block it the signal will drop the same as all phones. Difference is we don't lose 100% signal from a 3G, 5 bar location…

    Dropped calls because you phone sucks??? Oh crap we forgot to build an app for that!

  • George

    Awesome response!!!
    - George

  • Wharthog

    Misters Lazaridis and Balsillie,
    Congratulations on your stance and specifically your approach to Steve Jobs comments regarding their lack of response to the antenna issues on the Apple phones. As the purchasing director for my company, I have purchased numerous phones for many of the employees in our company. Many have jumped on the band wagon and “had to have” the latest offering from Apple. One person in Texas could not get reliable service until I sent him a 9000. I have not had a single complaint since. I have and will be a faithful Blackberry user. Even without the blackberry server, my phone has performed flawlessly, without exception. Sign me up for the 6!

  • http://blackberryrocks.com Mauricio E.T. | BBRocks.com

    Steve Jobs' actions were child-like and a pathetic attempt at bringing other brands down. The simple fact is Apple will never just admit they were wrong because they (and Jobs) are incredibly arrogant and think they're superior. They're obviously wrong and in denial.

  • http://www.funys.net Ben Gillam

    And neither do 99.9% of iPhone 4 users! The big story/problem Is mainly coming from the US & AT&T on their already flakey network I can assure you that in the UK on a good network (voda) it's a non issue.

    And as far as “phone sucks” most reviews are considering it to be the best smartphone on the market despite the antenna problems that SOME people have experienced.

  • Kenyafoster

    New to BB. Was on the Sidekick. Even though I don't have thousands of apps. I feel safe in saying it will be a long time before I switch. Still finding out how to use it. Apple is a good brand, just not what I'm looking for in a phone. Good luck with this huge debacle. BBlover

  • http://twitter.com/stanur Stas Leo

    Boys, don't ruffle! I have both and happy with that. Can't type on iPhone, but love apps and screen. With BB – always connected and can type a poem! There's no competition in that – two different products, two different niches.

  • Cion013

    Micheal the dumb Canadian since when does Apple represent the rest of america for you to group all americans and american companies in the same boat as apple is wrong. But then again who does canada call when they have a problem oh thats right the same NATION everyone else calls to aid them in time of need the GREAT USA… So yeah apple and company should own up to there mistakes but Mr.Guindon a statement like that only make s you and your people look stupid.. My grandpa always said dont break the hand that protects you, think about it no one messes with canada cause you border use you dink!!!

  • http://whyhire.me Andy Church

    Good to point out – with luck, some of the valley rags will keep their facts straight for follow up stories. That being said…when is your interface, UX and media integration going to blow me away? I am losing in all kinds of BB versus iPhone shoot-outs with family members and peers..

  • joice1017

    i alrdy downloaded the facebook for blackberry but it won't work ders a box dat wud pop up sayin: “could not connect because a data service is not available. please try again later. if this continues, contact your service provider for support” wat shud i do to make it work?

  • http://caspan.com Caspan

    99.9% are you saying Apple held a press conference for 0.01% problem. Another Kool-aid drinker that can't face the facts the phone sucks as proven by Consumer Reports a natural 3rd party review company.

    Again can't say anything but the proof speaks for its self.

  • http://caspan.com Caspan

    No its because your phones suck!

  • luizhp

    BB4ever

  • http://twitter.com/queenmotherfox Hendrilita

    I agree totally. Although I was a huge fan of Apple (and in some ways, still am) I do believe that this is a major faux-pas on their part. What they NEED to do is focus on trying to apologize to their customers and hurry to rectify the situation.Accept responsibility and stop placing blame where it doesn't belong, Apple!!

  • Mike

    A very amateur attempt to drag neighbor kids, when your own kids suck. That's what Apple is doing. The iphone 4 toy is not working and that's a fact, just accept it before it gets dumped.

  • Chrismartino

    Great post. I am a loyal Blackberry owner and your products have always been excellent. Never have an issue with antennas . Apple is just trying to deflect

  • Juras

    Watched Apple video, tried that different types of holding my BB 9700. Tried different BB 9700, and you know what, no problems with antenna. Only full bars. Apple is just jealous about so good handset like BB 9700.

  • Ell

    'Amen' to Mr Lazaridis and Mr Balsille.

    Apple is clearly borrowing from the current political arena and trying to draw attention away from itself by throwing totally unfounded accusations at RIM.

  • pdxguy

    I'll agree that, it was rather 'childish' to thrown down the entire industry. But he does have a point. No phone is truly immune to this. It was an interesting find, at Apple's expense. Which hurts.

    I have had a variety of blackberries, iphones, and others. The iPhone 4 antenna works great, in all signal strengths.

  • pdxguy

    I'll agree that, it was rather 'childish' to thrown down the entire industry. But he does have a point. No phone is truly immune to this. It was an interesting find, at Apple's expense. Which hurts.

    I have had a variety of blackberries, iphones, and others. The iPhone 4 antenna works great, in all signal strengths.

  • Bioadam

    I held my Storm 2 in the “death grip” as shown in Apple's video and guess what, I dropped a few bars. Yes, Steve Jobs is telling the truth and now I'm careful about how I hold my phone when I have a weak signal.

  • Adriano Palmieri

    Great comment and mostly it states the only truth around: Apple made a mistake like many others (We're Not perfect! Jobs said. We already know you're not perfect) but what's most impressive is that they'are trying to mislead people and not capable of fixing the issue. Toyota, GM, Chevrolet recall their cars and fix the problem, Apple still produce the same garbage phone and give the buyers a plastic box? What about fixing the issue (and it's not software, I'm an IT architect and if it was it was fixable it could had been don almost realtime, including free download!) and give everybody free new phone in exchange of the useless one??? Great BB, great RIM, I do not have it know but the 8300 was the only device that ever worked in my basement. Adriano.

  • youknowme

    Thank you RIM for making a good product, something that Apple cannot do…

  • TRose

    How Apple can post such a cheap shot of “We're better than you are” to RIM is beyond me. It's like they're trying to say they have the balls to admit they're wrong, but they're not quite ballsy enough. Nice try though, Apple. However, I'll always be a RIM fan. Stick to things you do well, like the iPod and Macbook. Phones are clearly not your thang.

  • cd77

    I'm not really sure what your referring to when you say “who does Canada call when they have a problem?” They don't have many, in fact the fresh water from British Columbia's aquifers are providing the entire state of california with its drinking water. We also provide your country with most of its lumber supply. Don't forget the two huge wars everyone seems to be fighting for you, including Canada. I would agree that USA are an ally to Canada, but it seem we have been scratching your back with nothing in return, asides from crappy cars that is, oh and thanks for trying to crash the worlds economy, just made the way we do our business here in Canada look fantastic, pretty sure its the model your country is now striving to resemble. Your hand isn't protecting us, its asking for charity.

  • Mikiljubav

    I'm a total blackberry user,My device is better than any iphone ever built.

  • Farhan

    my 9700 does lose bars if i really tightly grip it with both hands and hold it in that wierd/awkward grip for about 15 seconds…
    but nobody is going to hold their 9700 like that. so no the 9700 does not have the iPhone problem. Nice try Stevie, iPhone 4 should really be called the iNotaPhone.

  • kevin s

    This is like a grade 4 response letter to teasing. Still, Apple should take a page out of RIMS book and make products that work well, not just products that look sick.

  • http://caspan.com Caspan

    Use http://supportforums.blackberry.com sign up and ask all the technical questions you want.

  • http://caspan.com Caspan

    Would you rather have the hottest girl on the planet that cheated on you all the time or a half decent looking girl that was 100% faithful to you? You can go with an iPhone and get sexy but that’s it, no security. Or You can go with security and just be content with the fact that the UI is only the outside and that the inside is what you fall in love with.. plus UI is useless because you really only use it to pick your program then it's gone and the programs UI comes up.

    Media integration rocks.. way better than the iPhone in my opinion. I play Bluetooth to my stereo I can control my music from hard button on the outside of my phone etc.. if you want BlackBerry to duplicate what an iPhone has you will be waiting a long time. RIM is doing their own thing with media integration. Its like building another OS that is just like Windows…. what's the point?

  • Mrmohamedzidan

    you are totaly right

  • Aka_56k

    Are you blind? there is an issue with the iphone 4 PERIOD

  • JavaBrat

    It seems to me that Apple is only trying to divert attention from the fact that their products are of some of the poorest quality. I know several family members and friends have used Apple products only to be left greatly disappointed. These same people also have Blackberry's, myself included, and will all agree that they are made of the highest quality without sacrificing performance. In my opinion, Apple should consider getting public opinion before assuming they know what people will say and running their mouth as this only proves their ignorance. But nice try guys ;-)

  • Wiljones

    This is like trying to argue that chocolate is better than vanilla while ignoring that there is poison in the world. Canada and the US are both an oasis of prosperity and blessing in a cruel world.

    I don't like Green Day but I don't believe they represent all Canadians. Please don't lump me in with Steve Jobs.

    BTW- BRITISH PETROLEUM made a mess in the shared waters of the Gulf. There is not a single man or woman in Mississippi worried about the oilsands in Ft McMurray.

  • Anthony

    APPLE should know not to burn bridges. They make high quality computers and have very 'fashionable' electronics, but I'm a PROUD BlackBerry 9650 owner (w/ VERIZON). What the BB does, it does best. APPLE should consider renaming the iPhone — PocketMac (w/ a hack that enables phone calls, some of the time).

  • http://twitter.com/dokgil gil a.

    apple should fix their own problems instead of dragging others especially rim/blackberry… iphone is full of hype and marketing strategy… fix your problem,,, my bb works just perfect.!

  • http://twitter.com/ExMcCloud Christopher Wade

    Wow…..So we throw cheap shots at our competitors now? This is why I don't want Apple making a Game Console like they've been planning the past couple years. If they made a faulty product they'd throw shots at Sony, Nintendo, and Microsoft Smh

  • SS

    The only good apples are theose that are eaten, digested and passed through the rear. I have had a BB curve for over 3 years and it has never let me down. No problems whatsoever. Apple and Jobs should face the consequences fix their mess rather than punk out and try to avert the situation at hand: THEIR PRODUCT SUCKS.

  • Neady

    I would never support Apple by purchasing the Iphone and I LOVE my Blackberry
    Keep up the great work RIM.

  • Justin

    Enjoying the BlackBerry what a fantastic business tool as well as a social media device integrating work and play.
    apple is for the birds

  • xj wu

    Good Job and Poor Jobs

  • Cper Ali

    Top

  • Rfairweather

    OH SNAP!

  • http://www.laptopbatteriesinc.ca/ laptop battery

    Awesome post.this was a really good article.thanks for sharing.

  • Niels

    I don't have any respect for apple anymore

  • Tudor Alecs

    One thing is certain, Iphone users go to hell, BB users go where they want! :) ) (because they have signal)

  • Pthdmf5

    lovin my bb Apple has overpriced junk

  • Marv delafuente

    Seeing Apple in the media these days they are becoming more and more the evil company :-S … Thats a shock to me. I'm a Blackberry phone user, but also an Apple computer user. Please Apple, SHUT UP and do what you do best…like ol' times :-) .

  • Siya-CLEAR!

    hahahahahha DEALT!

  • Sassy

    Your a tool! No wonder the rest of the world thinks the way they do about America, because of idiots like you!

  • Rmoore483

    I’m new to BB phones as far as using one personally…I only had mine for like 1 week and learning the phone. Apple should address their own issues because personally I like this bb phone! I see why people really like bb’s. I just learned a BB phone has apps also…never knew that..I was used to android and then tried windows phone, couldn’t get use to the windows really..but I really like the blackberry,,,its a really nice phone and i don’t have the most recent model…so I can imagine the recent ones…got to be awesome! I think Im a blackberry fan for life! I’ve tried all kinds of phone…like my bb best so far

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