BlackBerry 6: Inside New Media Sync Options

Hi friends! I have exciting news today – BlackBerry® Media Sync for PC will now be included in BlackBerry® Desktop Software v6.0 (make sure to check out Andrey’s BlackBerry Desktop Software v6.0 post). This integration provides a consistent and unified experience between BlackBerry Media Sync and all the other great BlackBerry Desktop Software functionality. BlackBerry Desktop Software is now more lightweight, but packs a bigger punch!

Those of you familiar with BlackBerry Media Sync know that you can benefit from syncing your iTunes® or Windows® Media Player music stored on your computer with your BlackBerry® smartphone. On top of the new music sync options in BlackBerry Desktop Software v6.0, users can also sync by selecting individual artists or genres in addition to playlists. There are a bunch of great new options for syncing different types of media. Let’s check them out!

Wi-Fi® music sync – anytime access to your entire desktop music library

This option is available on BlackBerry smartphones running the new BlackBerry® 6, and it’s totally cool. Have you ever sat in an airport lounge and wondered “now why didn’t I sync that song? I’ve got to remember to do this the next time I’m in front of my computer”…But the next time you are in front of your computer, you forget to do this again. If this has happened to you, you’ll appreciate the addition of Wi-Fi® music sync.

With Wi-Fi music sync, you get anytime access to your entire desktop music library even when offline (no Internet connection required). Not only can you view what music is on your BlackBerry smartphone, but you can now also see all your music not yet synced to your device that’s available on your computer (“Home Music”)! This means that you can select items for sync as well as create and edit playlists that will sync back with your computer next time you connect. Simply add music to the “Wi-Fi Music Sync” queue, and items in the queue will automatically get downloaded to your BlackBerry smartphone on the next Home Wi-Fi (or USB) connection to Media Sync.

I’ve been really having fun with this feature. For example, while sitting on the train last week, I decided to create a party playlist. I added a mix of music – some from my device as well as some from my home computer. The minute I got back home and walked through the door within my home Wi-Fi connection, my Party Mix automatically synced from my computer to my BlackBerry smartphone. I promptly hit play and enjoyed my new mix.

How is this possible? It’s simple – periodically, the metadata (album name, artist name & genre info) for your entire Home music library gets synced with the BlackBerry smartphone. These songs and playlists from your computer are then integrated in the Music application on your device. The songs not present on your BlackBerry smartphone can easily be identified as they appear dimmed (or ghosted) compared to the rest of your music. Within the Music application on your smartphone, your Wi-Fi Music Sync list displays the status of your songs and playlists, such as pending or downloaded, as well as the status of your connection with the BlackBerry Desktop Software.

It is easy to enable the Wi-Fi music sync feature. Simply click on Wi-Fi music sync from the Tools menu or Enable Wi-Fi music sync from Device Options -> Media. It is important to note though that this feature works only on the same Wi-Fi network as your computer running BlackBerry Desktop Software.

2-Way Video Sync

Similar to the addition of 2-way photo sync with the previous release, you can now sync your videos back and forth between your computer and your BlackBerry smartphone. Here’s how it works:

  • Computer to BlackBerry smartphone – Transfer videos saved on your computer to your BlackBerry smartphone. Videos are optimized for playback on your device, allowing for storage of more videos on your BlackBerry smartphone without sacrificing quality and better viewing experience based on screen and file size.
  • BlackBerry smartphone to computer – Transfer videos taken with and saved on your BlackBerry smartphone to your computer. This is a great way to back up your device videos for safe keeping and/or editing.

Users can also continue to enjoy 2-Way Photos Sync. Here’s how that works:

  • Computer to BlackBerry smartphone – You can transfer photo albums that you have edited, organized, and saved on your computer to your BlackBerry smartphone. You can store a lot of pictures on your BlackBerry smartphone, as Smart Memory Management is designed to optimize your photos by reducing them to up to ~2% of the original size.
  • BlackBerry smartphone to computer – Import photos taken with and saved onto your BlackBerry smartphone to your computer. This is also a great way to backup your photos for safekeeping or editing with your favorite photo management software.

I still love this feature, as I take a lot of photos with my BlackBerry smartphone and it’s great to know that I can sync these back with my computer quickly and easily. I also love taking photos that I have edited on my computer and syncing them to my BlackBerry smartphone to use as my device wallpaper.

BlackBerry Desktop Software v6.0 is available starting today, so existing BlackBerry Desktop Software users should start auto-update notifications later today. The rest of you can visit www.blackberry.com/desktopsoftware. Don’t forget to also check out www.blackberry.com/mediasync as well for specific BlackBerry Media Sync information.

Have any questions about BlackBerry Media Sync functionality? Please let us know by posting a comment.

iTunes is a trademark of Apple Inc.

Related Posts

  • http://www.besmgmt.de/anwendungen/blackberry-desktop-software-6-0-verfugbar-jetzt-mit-outlook-2010-support BESMgmt.de » Blog Archive » BlackBerry Desktop Software 6.0 verfügbar – Jetzt mit Outlook 2010 Support

    [...] eingegangen und mal ein paar Screenshots gezeigt. Ebenso widmet man sich in einem eigenen Artikel den neuen Möglichkeiten der Synchonisation von Medien (Bilder, Musik & [...]

  • http://caspan.com Caspan

    Do you require desktop manager to be running to do the Sync over WiFi for your music?

  • Romanbaytalsky

    booo this blows….the media sync does not support .FLAC files even though the blackberry media player does. What is the meaning of this?

    The roxio media manager supported these files types…and now with this so called new version it doesnt?

  • Peter Vanderkreeft

    Wow, I realy like the media options! Can't wait to buy my Torch in the Netherlands…

  • http://twitter.com/mixmodes MixModes Inc

    Yes you need desktop manager running.

  • http://www.blogberry.de/blackberry-anwendungen/blackberry-desktop-software-6-ist-verfugbar/ BlackBerry Desktop Software 6 – Tipps, Tricks und Links | Blogberry.de

    [...] BlackBerry 6: Inside New Media Sync Options [...]

  • ByTeEaTeR

    This Wi-Fi music sync feature will come in very handy!

  • Chike

    How do I see the Music that is on my Device. When i go to the music section it only shows music on my desktop

  • http://twitter.com/mixmodes MixModes Inc

    When you start desktop manager and navigate to the music and connect blackberry, the media that is present on the blackberry will be selected once your blackberry is connected.

  • Kornsep

    I cannot configure organizer sync with 6.0. Every time I click the box for calendar or address book it takes me through set up. If finishes set up but I still takes me through set up when I click the box to sync. I have Outlook 2003. I might have to install 5.0 again.

  • Stevensickler

    How do I my photos from device memory to media memory on my device?

  • Msevil2000

    Hello, I too was having some issues with my Outlook 2007 syncing with the BB Desktop Manager 6.0. What I decided to do was to remove all of BB Desktop Manager from my computer. Then I download the BB Desktop 6.0, once that was completely done, I did not connect my BB to it. Next I decided to reload the Outlook 2007 again but only as repair (nothing else). This step does take sometime but once it was completed, I decided to to attached my Storm 2 to sync and it work. I hope that this help some of you. A word of advice just be “patient”.

  • http://www.technospot.net/blogs/inside-blackberry-desktop-software-6-0/ Inside BlackBerry Desktop Software 6.0

    [...] Now it is possible to remotely set up music downloads from your desktop library. It’s like you can request for download when you are on move and get it synced when you connect to your computer. This way you dont keep forgetting all the time. Read more about media feature here [...]

  • Randy Gray

    I installed desktop manager but when I try media sync it requires mass storage mode be on. I turned it on and it stills says to turn it on. I have reset the device and rebooted the pc. Still says it is not on but it is. Help.

  • E RIBEIRO

    I downloaded descktop Mgr 6.0, My bold 9000 has mass storage turned on. I keep getting the message that I must turn on mass storage to sync files. It was working before with 5.0. I can't get help from anyone. PLEASE HELP.

  • E Ribeiro

    Same with me? Can anybody help?

  • E Ribeiro

    Same here. Really disapointed with this new Manager. Tried MSevil2000′s suggestion. No avail. Moderator, pls help us at RIM.

  • Cessajee

    I have a Balckberry 8900 without a SD Card. How can I get the Blackberry desktop manager 6.0 to access the pictures in the 8900's device memory? Note I have enabled and disabled the memory card on the device – yet the BB 6.0 Media Sync does not respond – it keeps telling me that the media storage is unavailable. and to check that the media card is enabled and the mass storage is turned on. I have check this to be so – yet no media sync.

  • BlackBerryHelp_Pavel

    Hello,

    I would recommend re installing the BlackBerry Desktop Software and removing the battery from the BlackBerry smartphone to restart it.

    Thank you.

  • BlackBerryHelp_Pavel

    Hello,

    BlackBerry Desktop Software 6.0 will only read the media card. It will not read device memory.

    Thank you

  • E Ribeiro

    done, no change……

  • steve l

    Installed manager 6.0 but itdoes not see mass storage mode on the phone which is “on”. Phone (Bold) softwate has been reloaded. Desktop had been reloaded. Cord had been checked as I have a spare and memory card replaced with new. What am I missing?

  • Njdfa8

    yea me too.. mass media is on but it says its not… cant figure out how to fix this

  • Njdfa8

    this fxed it for me… took me a week to find this, and it fixed it in like 30 seconds..

    go here and click the link to download the rar file, then run it and restart computer.. after that it all works, you can even put the media and whatnot on throw windows explorer..

    http://forums.pinstack.com/showthread.php?t=96938

  • Njdfa8

    http://forums.pinstack.com/showthread.php?t=96938

    this will fix the problem… just did it and it worked

  • E Ribeiro

    Pavel, do you know or have you tried njdfa8's solution above, has it been “approved” by RIM?
    tks
    Eduardo

  • Xavi

    Mass Storage doesn't works. I turned “on” in the BB 8900 but the desktop still says to turn on. What can I do?

  • BlackBerryHelp_Pavel

    Hello,

    Try to go through the following clean application load process: http://bit.ly/cKy9A0 Also make sure you test before restoring any backup

    Thank you

  • Cc

    How do you choose to only sync Music, and not Videos and Pictures. Someone please help me! The lack of this basic feature is really frustrating!

  • tej

    Why doesn’t media sync support networked files???? I store my music on windows home server and media sync won’t sync them.

  • http://technipages.com/category/blackberry BlackBerry Tips

    Super! Now if only I can strip the DRM out of my older iTunes purchases. I so wish I had gone with Amazon MP3 instead.

  • Peters

    Since I have upgraded to the new Blackberry Desktop Manager, I can not work out how to have the system automatically sync with my Blacberry 9700 when I connect it to my PC.
    With the old version, I just plugged in the cable and it would sync. Now I seem to have to hit the Sync button within Manager when ever I want a sync to occur.
    What an incomvenience to say the least. I just want synchronisation to happen with no input from me unless there is a conflict.

    Cheers

    Peter.

  • ornithes

    How can I sync only certain photos from my PC to my BlackBerry? As in, when syncing folders, I only want to sync some photos in the folder, not the entire folder. Thanks!

  • jlhargra

    Mine is doing the same thin, Running 64-bit vista and Outlook 2007. Did you ever get your to work?

  • BlackBerryHelp_Pavel

    Hi,

    Open BlackBerry Desktop Software and click on Device top left corner. Select Device Options-make sure you check off all the things you want to sync once device is connected.

    Thank you

  • BlackBerryHelp_Pavel

    Hello,

    This is not a feature of the BlackBerry Desktop Software. Only folder photo syncing is supported.

    Thank you

  • guest

    My iTunes playlists do not appear in music sync. Is the Roxio media sync still available?

  • E RIBEIRO

    TO ALL USERS HAVING TROUBLE TURNING ON MASS STORAGE DEVICE!
    I found a solution that worked for me. No need to download anything.
    1-Back up your device. We will reset the thing
    2-Go to Options, Security Options, Safety Cleaning(sorry my bb is in Portuguese, Security may be Safety in yours and vice versa?).
    3-Clean ALL options (yep is radical)
    The re-start your device as if it were the first time after you bought it.
    As you go through configuration, one question will be “turn on mass storage automatically when you connect?” (sorry for the portuguese again.
    4- SAY YES. And check “don't ask me again”
    The Desktop Manager works now (finds only your card, forget device memory, I don't now what RIM had in mind here).
    5- Best of all, your computer now recognizes your device as a Pen-Drive, just drag things in there.

    WELL, WORKED FOR ME. GOOD LUCK

  • BlackBerryHelp_Pavel

    Hi,

    It is available with the BlackBerry Desktop Manger 5.0.1 available to be downloaded here: http://bbry.lv/b5oiMy

    Thank you

  • Mrsteveng

    this doe not work for me

  • PostScript

    What? So how do you get your picture off the BB that are in memory? There is now no way. This is really bush league. You guys trying to get me to switch to Android?

  • JJRoberts

    So yeah I'm an obsessive “sync” person haha…I had to track this down. I own a couple laptops and a netbook and have been exploring how to best and most completely sync them to my BlackBerry for a couple months now and every nifty article I find I feel compelled to share my specific use-case and make sure I'm not falling behind with hot sync trends. I've been using Syncables sync software for some time now. It's the most efficient, secure (computer to computer rather than over the Internet, so feel more comfortable syncing sensitive info) sync software I've used…but for the longest time I've had to rely on just the BB native sync options. Which work alright sometimes but in my personal experience (and many of my friends can agree) are a bit clunky. But boooooom this week I upgraded to Syncables version 7 which Finally syncs BlackBerry between and across laptops, netbooks, and desktops. I'm happy to say our sync issues are brightening up …excited to watch as more and more mobile converges/connects with computers.

  • Brazilkelly

    Oh my God!!!!!!!… someone help me please … my soft work properly b4, old version…, but now I install these new version. and bommmm nothing work…Jesus,,,,,

    When I open they keeping ask for Connect ur blackberry device.. I did…. alredy,,the only thing its they charge my phone… someone help me please… did I do somenthing wrong?? or i forgot somenthing LOL…

  • BlackBerryHelp_Pavel

    Hello,

    Can you try using a different USB port on the computer. I would recommend performing a clean uninstall and a re install.

    Thank you

  • Tree-B

    Hi … what was the reply on this one? Is there a way to get the photos off the device memory?
    Thanks,

  • Ben Penson

    Hi

    I listen to about 6-7 podcasts a day, more at the weekends. I am currently using a WiMo phone (v6.5), with the native Windows media player on board. The PC is a standard XP spec machine running latest Media player. All podcasts are captured and stored in the usual way. I have sync’d the phone to the PC via Active sync and set up sync rules in Windows PC Media player to sync various files to the phone. So far so normal. It should be notes that all the files are your average mp3 files. When I play the files through my phone, the media player on the phone automatically rates the tracks/files when they are played, with a 3 star rating. This then (when attached) gets carried back to the files held on the PC, and is used by a rule created, to perform an action. I have summarised this below:
    1. new file captured by podcast client
    2. stored on PC and accessed via Windows Media player
    3. phone attached to PC using active sync
    4. rules set up between phone and pc:
    4.1 key rule states: “sync only files whose rating is 0 stars”
    5. files pushed to phone
    6. files played on phone and given automatically 3 star rating
    7. when the phone is next attached to the PC, any files with a 3 star rating are taken off the phone.

    My question is this:
    “can the BB media software be used in the same manner, so that any files listened to, and given a rating, be taken off the phone and replaced with new files, should they be available?”

    I have trawled the intermaweb for what feels like 10 lifetimes and am no closer to an answer.
    Cheers
    Ben

  • Jan’s BB

    Please give a complete response. Your abbreviated answers are useless and leave us with no resolve. We have installed Blackberry Desktop 6.0. We DO NOT have a media card. You have responded that 6.0 does not read device memory. We found that out the hard way. What is the SOLUTION please to transfer pictures from device memory to a PC? If it is to install an older version of Media sync, please provide the link. Thank you.

  • Joanne

    I just downloaded the DM 6.0 and now when I open Outlook 2007 it hangs and says program not responding. I have uninstalled the DM software (completely) and did a repair on my Outlook but I’m still getting the same problem. Help!!! Everything was working great before, I was synching the bb with the Outlook and life was good. Darned upgrades. Now I can’t get my mail on Outlook – it just hangs..

  • Anonymous

    Hi Joanne,

    When you had the BlackBerry Desktop Software installed, did you configure it to sync your Address Book or Calendar? If not, then the software should not have done anything with your Outlook.

    Below is an article that will assist you and removing all BlackBerry Desktop Software, this will ensure that all parts of this software are removed.

    http://www.blackberry.com/btsc/KB02206

    Hope this helps.

  • Anonymous

    Hello

    The issue may be caused by one individual database (Example: Calendar, Tasks, Address book ect.) I would suggest trying to synchronize one at a time; this may help determine what is causing the issue.

    First reset your organizer data synchronization settings in the BlackBerry Desktop Software: (Select Organizer > Click Reset settings)

    Second configure each database for synchronization: (Select Organizer > Click Configure Settings > Configure each database for synchronization Calendar, Memo pad, Address Book, Tasks)

    Third Test synchronizing one database at a time (Example: Only synchronize Address book)

    I hope this helps.

  • KT

    I was using my bb torch with desktop manager and without any changes I connected it for a sync, it had removed all of my previous options so I had to set up sync again, it failed and it deleted all of my media files on my memory card and it has corrupted my media card!

  • http://caspan.com Caspan

    I swear you people are paid by other companies to say this stuff. I know things go wrong some time but wow I never hear of this stuff, I have heard the wildest things and then never a reply to any post for you!

  • Da_unga

    I do not like the fact that I cannot organize my pictures like I could with the old Media sync. It’s difficult to manipulate single pictures.

  • BlackBerryHelp_Heather

    Hello Xaviervelascosuarez,

    Have a look at the follow articles for some help with Wi-Fi music sync: http://bbry.lv/asSxj1 and http://bbry.lv/chEIMw

    Cheers!

  • Blu_angel_baby20

    I HATE THIS NEW DESKTOP MANAGER! IT TOTALLY SUCKS! The Sync function is nice but what happened to being able to organize all our media files???? I seriously hope someone from BB fixes this issue.

  • Nadeem Saca

    i need to delete all my ghost file pictures they popped up after plugging into the computer! please send me the steps or how to delete them i have desktop manager nadeem.saca@gmail.com

  • Anonymous

    Hello Nadeem Saca,

    Have a look at the following article, it explains how to hide and show pictures on your BlackBerry: http://www.blackberry.com/btsc/KB18466

    Once you have them showing again, you can delete them on your device.

  • Kerrie

    i tryed putting songs onto my phone and it come up saying i had a problem with my media card now it wont let me put any songs on there?

  • BlackBerryHelp_Corey

    Hey Kerrie,

    Try to format the SD card, by going into Options>Memory on the BlackBerry. Press the menu key and select Format Media Card. After this is completed, then try to put some songs on the media card.

  • Melnrick2003

    Playlist fuction is an issue. Created playlist that worked for a little while. Now it will not, says only songs in the desktop music are permitted in this playlist. Tried formatting micro sd card and still having this issue… any ideas???

  • DebzyG

    This is really annoying!! The 5.0 version was sooooo much better and easier to use!

    I was able to just drag and drop/copy and paste pics from my pc to my BB and vice versa. Now this stupid new desktop manager will only let me sync folders…what use is that to me?? I dont need my 4000 pics of my pc on my blackberry!!

    This is a STUPID progam and highly irritating. I may uninstall it and just re-install the 5.0 version because it was a damn site better than this pile of tosh!!

  • Matts

    you just have to setup a new folder on your desktop(ie in your picture files) then use that to manage pics going to your BB.You click Add folder on the desktop manger and select that folder.

  • Freshone11

    In WIndows Explorer find the drive that connects to your blackberry device. Go to homeusermusic. Drag and Drop your music files in that folder and it should show up on your device.

  • Trasi12

    When I select a “dimmed” song and then click “Download” it does not download and recieve message Cannot be found. Anyone help?

  • http://www.twitter.com/BlackBerryHelp BlackBerryHelp_Brian

    Hey Boab_asc,

    When you connect your device to a computer you should be prompted with USB Drive, Sync Media and Charge Only. If you choose USB Drive you will have Mass Storage Mode Enabled.

    Brian

  • http://forums.crackberry.com/f2/can-we-move-files-pc-directly-into-blackberry-s-main-memory-579673/#post5996529 Can we move files from pc directly into Blackberry’s main memory? – BlackBerry Forums at CrackBerry.com

    [...] BlackBerry 6: Inside New Media Sync Options | Inside BlackBerry Check this out in the comments section someone states desktop software v6 cannot or does not display device memory. I find this odd to say the least cuz I use DM6 w my OS5 device yet my computer picks up the device memory. As stated previously it shows up under "my computer" as BLACKBERRY F: . I googled this and your thread and the link above are all that seem relevant. [...]

  • Tracy

    Please help, I am so frustrated, I have the BB Torch and have installed the BB desktop Software 6.0.0.246 and am having such problems sync’ing. I have the USB cable plugged in and the software says Connecting in the bottom right hand corner and often it never connects even if I select sync media on my Torch. When it does connect and synchronise properly then I am unable to sync my pictures as it says that I must have “mass storage mode switched on”. This is so annoying; first time that I have had a BB and am ready to get rid of it. I am a business user and just need it to work as intended. Please help. Tracy (South Africa)

  • Lahlahpo

    UPDATE: I did just exactly as I was contemplating. I bought a micro media card reader and simply put my music, videos and pix on it and stuck it in my phone! No matter what way you try to organize them, you’ll find the appropriate files in their appropriate players. My videos were listed in the video player, songs in the music player, etc. I’m VERY happy! Occasionally there was a song or video file that would say it wasn’t supported but I just used a free online file conversion site to convert them to a supported file type. Besides, that only happened a couple times. It’s an option some of you might want to look into. I’ve already uninstalled the Blackberry desktop software from my PC, it was slowing it down anyway and was useless. Hope this helps some of ya! :o )
    Shelly

  • Derek Hutchinson

    Derek Hutch

    Can I save my address book to my memory card on my Blackberry Bold and, if so, how do I do it. Can I then take the memory card out and replce it with another ie use the one memory card as a type of external harddrive.?

  • http://www.twitter.com/BlackBerryHelp BlackBerryHelp_Brian

    Hey Derek,

    There is no supported way to save your contacts to the media card. You can save them to the SIM card and this article will show you how to do that. http://bbry.lv/feX6ov

    Brian

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