BlackBerry App World: Everything you wanted to know and weren’t afraid to ask (Part Three)

Great work guys!

It keeps telling me to download 1.1.0.35… where's 2.0?

[...] Kilde: BlackBerry [...]

When I log in through appworld (earlier 2.0 version) to download the app world update, it tells me the version available is 1.x.

When I attempt to download directly from blackberry.com/appworld/download, it tells me “Sorry your device does not meet the requirements”.

I’m running a Torch w/ OS6; it came with a 2.x version of appworld, but I’m going on the assumption that there is an incremental update.

[...] in Motion has officially launched the next version of its app store for BlackBerry phones. BlackBerry App World 2.0 has been in beta [...]

A couple of reasons I'll quit using App World:

1) It hangs *all the time*, requiring a reboot.

2) I have to log in every time I open the app, even if I just want to browse, and I will *never* buy an app – why bother, when there's plenty of free stuff that works just as well?

works great first shot, also had beta form and that also worked great.. Good job black berry. OK no FREE apps!!!!!

I don't get why there still is a country limitation?

The way which we pay for purchases seems to be changing at the same time more and more people are buying smart phones— will these be the wallets of the future?
http://bit.ly/bV4Nfa

[...] In Motion Ltd. (RIMM) has launched BlackBerry App World 2.0 three weeks after it opened the latest version up for beta [...]

Can someone tell me whats the name of the weather app that appears on the image?

yeah its called ‘weatherbug’…easy to use and quick to download…enjoy

I have now installed the update for blackberry apps, and as you said you have to enter your ID everytime when you want to download something, thats where the problems start, I enter my details and it doesn`t recognise my email or password, have spoken to my service provider and all is correct, they even opened a blackberry email account for me but that didn`t work either,so now I can`t download anything!

Like the new layout, and navigation. Carrier billing is an excellent opportunity. I’m still waiting to be included in a Beta Zone programme

Dear all,
I hope you really have an answer for this,
I am located in the Middle East (Kuwait) and from the way I see it. Such gulf countries are a huge number of users. Yet we are not getting any support from ANY of your communication channels
I can’t access my App world ,I I can’t find a norma compass application on your App world I don’t know why, and a lot of people are struggling to upgrade their OS to v5 and most of them end up at some hackers shop to get things done. I use my device as a very important tool when I travel to keep track of business and much more travel useful things, but if things keep on going like that, I guess switching to I Phone will be better

Please don’t tell me I have to use PayPal to purchase Apps through App World. That will kill any thoughts of my nusing this program.

Why Russia ins’t supported when tryng to install AppWorld ??

Why I am going with Blackberry for my first smartphone:

http://www.ima2seven.com

Why why why is this not working on my wife’s AT&T curve 8520?!?!?! Sends to me thru an endless loop whenever I try and dl an app and WILL NOT allow me to dl it!!! I’ve downloaded App World on my Torch and a friend’s 9700 and no prob! I tried deleting it and re downloading it and that doesnt work. I tried reregistering and now says “there is already an acct with that email” – yeah no s**t, it’s MY ACCT!!!
Anyone else having these issues?

YOU CAN’T USE ALTERNATE FUNDING FOR PAY PAL ANY MORE, AND WITH VERIZON YOU CAN’T USE A CREDIT CARD TO BUY APPS

SOUNDS LIKE A CLASS ACTION LAWSUIT IS ON ITS WAY

BB APP WORLD 2 SUCKS BIG TIME !!!!!!! WON’T EVEN OPEN ON MY BB STORM2 OS500713- AND FREEZES IT- UNLESS I GET TO IT FROM AN EMAILED APP LINK !!!! AND THEN IT WOULD’NT LET ME DOWNLOAD AN ELIGIBLE UPDATE !?! WTF !! AND THE NEW DESKTOP IS NO THRILL EITHER ……….

i downloaded blackberry app world, but when i go to download an app it tells me to enter my blackberry login id, then when i do that, it doesnt do anything. i hope someone has an answer for this…

Why no access to App world in Sweden? This Bold9700 I have is crap without being able to get apps. Device no supported when I try to download app world, have been told it’s because I live in Sweden and have no access to BB app World. FIX IT!

The email below, I have been receiving over and over. Who is this 'amanda.lee@blackberry.com'?????
My friends (below email adresses) have all been suckered by the looks of things and I think it's bad publicity for Blackberry by the way…

From: Cheryl C Sandmann

Date: 8/23/2010 11:10:23 AM
To: 'Brenda'; 'Tersia Swart'; deon.steyl@harmony.co.za; 'Pieta Dreyer'; 'Annette Van Zyl (A)'; theo.steyl@goldfields.co.za; 'ROXY CONSTABLE'; 'Roenette Kleinkie Blaauw'; mvwyk1310@gmail.com
Cc: amanda.lee@blackberry.com
Subject: RE: SAPML Fw: Blackberry Storm Promotion

THIS SUCS!!! THE NUMBER IS NOT EVEN A CONTACT TO AMANDA, IT’S A PRIVATE NUMBER AND NOT CONNECTED AT ALL TO BLACKBERRY.
I HAVE SENT THIS EMAIL OUT NUMEROUS TIMES SINCE MAY MONTH AND HELLOOOOO STILL WAITING FOR MY BLACKBERRY

From: Brenda [mailto:bdreyer533@gmail.com]
Sent: Monday, August 23, 2010 10:53 AM
To: Tersia Swart; deon.steyl@harmony.co.za; Pieta Dreyer; Annette Van Zyl (A); theo.steyl@goldfields.co.za; ROXY CONSTABLE; Roenette Kleinkie Blaauw; mvwyk1310@gmail.com; Cheryl C Sandmann
Cc: amanda.lee@blackberry.com
Subject: Fw: SAPML Fw: Blackberry Storm Promotion

——-Original Message——-

From: Tertia van Heerden
Date: 7/6/2010 7:59:45 PM
To: annelize cox; annemarie vantonder; annette roetz; brenda; Brenda DREYER; SIMON VAN-DER-BIJL; Tracy ( BCX ) Horn; fyolanda boshoff; carol fourie; Cecil styger; charles tosen; christelle prins; geraldine coetzee; oliver compuscan; daniel hattingh; DIANEL LAUBSCHER; elzette du plooy; esme dupper; SIMON VAN-DER-BIJL; trienie dickinson; essie weideman
Subject: Fw: SAPML Fw: Blackberry Storm Promotion

—– Forwarded Message —-
From: WAGENAR MARILAAN (Park Motors) <MARILAAN.WAGENAR@bmwdealer.co.za>
To: annelize.cox1@gmail.com; charmaine.claassens6@gmail.com; Francois.VanHuyssteen@debeersgroup.com; gerrito48@gmail.com; hen3.minnie@gmail.com; karenzasmit@webmail.co.za; kwiecsi@yahoo.com; blondiebos@yahoo.com; princess.mashama@bmw.co.za; priscilla.smit1@gmail.com; rose@autobid.co.za; rozanne.oos@gmail.com; surita.oosthuizen@gmail.com; Tersia v Zyl <signs2@corcomm.co.za>; tertiavanheerden@yahoo.com; zanele.hlatshwayo@partner.bmw.co.za
Cc: amanda.lee@blackberry.com
Sent: Tuesday, July 6, 2010 10:08:07
Subject: FW: SAPML Fw: Blackberry Storm Promotion

Dear All,
Blackberry is giving away free phones as part of their promotional drive.
All you need to do is send a copy of this email to 8 people; and you will receive your phone in less than 24 hrs.
Please note that if you send to more than 20 people you will receive two phones.
Please do not forget to send a copy to: amanda.lee@blackberry.com
With Regards,
Amanda Lee (Marketing Manager)
Office Number: 0117838512

–
To post to this group, send email to sapml@googlegroups.com
Please visit the group website at http://groups.google.com/group/sapml for more information regarding previous discussions as well as Members Specials, Adverts & Announcements.
To unsubscribe from this group, send email to sapml-unsubscribe@googlegroups.com

Hello,

Try uninstalling and reinstalling BlackBerry App World application from http://www.blackberry.com/appworld in your BlackBerry Browser.

Thank you

Hi Cheryl,

This email message did not originate from RIM. RIM does not employ anyone by the name of Amanda Lee and the email address listed is invalid. It is simply a hoax chain message and we recommend that users simply ignore the message and do not forward it.

-Becky

Hi i dont really know how this works, well anyway i just got the new torch and my app are so diferent i cant get pandora or wunder radio why?????? it says that my device is not available….so whats up with this?????

I do not like having to sign up for a BlackBerry ID, especially with the onerous terms (RIM gets to use all my content forever for whatever it wants). Additionally, I do not wish to use PayPal.

I downloaded blackberry app world 2.0 two days back and created my ID as well. But when i go to download an app and login with my ID, it doesnt do anything (the page doesn't go any further after the account information page despite saving it multiple times). I have re-installed blackberry app world 2.0 thrice to overcome the problem. I even deleted my login ID couple of times and created new ones but to no use. The handset hangs aw well while doing all these (I use a BB Curve 8900 which is less than a month old – version 4.6) Is it a bug?? please help since its irritating…

[...] Inside Blackberry: Everything You Wanted to Know about Blackberry Apps [...]

Is my BB charger compatible with electrical outlets in South America or do I have to purchase a converter??

I tried it and its pretty cool. Hope it has fixed all the previous issues while trying to purchase app using paypal

Come on RIM … BB App World 2.0 is still not working and I have my BB ID username and password (deleted and re-installed twice). It continuously loops and does NOT allow an app install and simply takes one back to the account information screen.

Rogers has already notified you about this… FIX IT!!!

I have the same problem with the whole bb id..

Same problem … is there a FIX?

Hello,

Since this is a brand new OS not all 3rd party applications will be compatible at this time. I would recommend contacting the vendor for more information regarding support for the new BlackBerry 6.

Thank you

Not sure what good app world is when there are only a few available for the torch..no ebay,pandora,themes..come on, all of the 5.0 apps were to work with 6.0. and i hav'nt found one yet ,so much for researching,not real happy with my first blackberry

im having the same problem with mine with the whole trying to download an app and it going to the account page and being dumb so wtf doesnt anyone have an answer!

someone who knows the answer please contact me yourahhhmazingx@aim.com thankss!

Same here i think we all must wait for a answer from blackberry
where can i find the old vision ?

Same problem here.

hey im new on bb

i want blackberry to make blackberry messenger for nokia n97..please!! I really need this..thanks

I can't even use the “new blackberry app world” because the addendum keep wrapping and wrapping and wrapping. There is no end to the stupid thing to where you can agree or disagree. I called bb and was on the phone total 2 days, 5 hours to no avail. Finally on the second day they told me that it was BB's issue and they are working on it. Please call back in 24-48 hours. Like I would like to spend another 5 hours on the phone…

weather eye

Is there a timeline to this fix – i just got a blackberry need to download apps…

I have now installed the update for the forth time for blackberry apps, and as you said you have to enter your ID everytime when you want to download something, thats where the problems start, I enter the relevant details and it goes back into my BLACKBERRY ID PROFILE, have spoken to my service provider (VODACOM) and all is correct and they say they will send a REPAIR BOOK which i am still waiting for, so now I can`t download anything! Whats the point of using the BB then!!!!!
IS THERE A FIX OR SOLUTION TO THIS!!!!!!!!!!!!!!!!!!!!!!!!!

The lack of apps is what was causing me to sway towards getting an iPhone espite having used Blackberry for years you have managed to persuade me not to.

Just awful.

1. Requiring user login every time. I don't log in to my email or my calendar, both of which are a lot more sensitive to me, why should I log in to use this stupid app?

2. Inconsistencies with Blackberry ID. You create a (non-email) username, yet you log in using an email. Which is it? I don't know, because I haven't gotten it to work, because…

3. Password recovery is broken. Go to the password recovery page, answer your security question, nothing happens. Sometimes the page magically renders in Spanish for no reason. Doesn't reset your password, locks your account.

The layout is nicer than before, but functionally this software sucks.

Hello,

It depends which country you are going to. I would recommend having a look online.

Thank you

What a waste. I'm taking my BBerry back and getting a smartphone that works!

If you noticed in the BlackBerry Beta Zone comments for the App World, I'm very disappointed in the progression of App World. In my opinion, this is RIM's downfall – applications. I love that more and more BlackBerry devices are been released geared to customers, but they are catch up devices, ones in which you release to catch up to other manufactures. And my biggest frustration for my BlackBerry is apps.

App World has been a disappointment since it was launched to again catch up to the iPhone. Some of those disappointments include slow performance (slowing…more like crawling) and freezing issues, bugs that were not worked out before a beta was released (see my comments in Beta Zone), Apps that are far too expensive (most of the exact same apps on the iPhone are cheaper), and just overall…fail, fail, fail. I really don't have anything good to say about it and wouldn't recommend it to anyone. I try to download all my apps OTA now from developers as I refuse to use App World, unless I have no choice.

I'm definitely having iPhone envy right now, and after all my loyalty to RIM and BlackBerry, considering getting an iPhone 4 now because of Apple's superior App Store and more consumer-focused outlook. Since I got my 1st 7130e, I've been supportive of BlackBerry and will still recommend it for a smartphone; however, I would never recommend it solely based on applications. RIM dropped the ball here and Apple is dribbling circles around you and everyone is laughing.

Still can't use Blackberry App world 2.0. When are they going to fix this problem? Is there any way we can download previous versions of App World from somewhere?

I have an old Paypal account that was linked to the email address I used in the old App World. Now I want to use my credit card instead, the Paypal account is no longer active, but when I try to purchase an app it sends me back to the Paypal log on screen. How can I delete this paypal account and set up my credit card. I haven't been able to purchase anything from the new App World. This is very frustrating.

Hi Cheryl.

I had the same issue. Because my email address was linked to an old PayPal account I used, BlackBerry ID recognized it and so I had the same issues as you. What I recommend you do is go to http://blackberryid.blackberry.com/bbid/login/ and change your email address. Once I did this, worked perfectly for me and I was able to do whatever I wanted.

Good luck. And don't worry, RIM said in the beta forum that they've noted this bug and are going to be issuing an update soon to fix it. Take care.

How many countries named South Africa are on the African continent????

yeah my curve 8310 wont install one single app either. i successfully created a bb id. every time i log in to install an app, it does one of two things. 1) freezes up with the message “authenticating” across the screen or 2) says “blackberry is having trouble connecting to the app world,check your network and try again later.” itll never let me in. any advice???

I'm having the same problem, and I tried that and it didn't work!!

i upgraded my BB to version 5.0 and now i cant lock my keypad . i lost the icon and everything. now i cant put this in my pocket for fear of dialing someone. any advise?

I'm not impressed with this new version of bb apps world. Every time I sign into my account (or my world or whatever) I have to agree to the terms over and over again and have to retype in my email address for my password and email to be recognised, despite of the auto service already putting the exact email address I use in for me automatically.

Furthermore, I cannot seem to sign up my paypal account details and therefore cannot migrate my purchases and downloads! I know for a fact both my email address and password are correct, having just reset my password stupidly thinking that was the problem!

One final problem is that I can no longer view the apps I have purchased! I sign in and get taken to the changes screen. It doesn’t matter if I save or discard from here on. If I save I keep going back to the changes screen over and over and if I discard I get the BB apps home page! I don’t even know if I’m logged out! I have not yet tired to download an application, but as many have commented, I probably couldn’t due to this loop in the system!

Please fix these problems or please tell me how I can delete my BlackBerry Apps World ID and get back to the old, trouble free version.

Thank you.

please can anyone help me, my blackberry app world always says “there is an issue with blackberry app world. blackberry app world must now close” please can you help me i really need this application because i have some games i want to buy.

Hi Folks! Please help? I cannot forward emails (only get a “Save” or “Discard” option) and it seems my (8520 Curve) doesn't recognize (has even deleted) Contacts from my Address book…Have researched to no avail on the Net. Please advise? Email: evertl@cityvarsity.co.za (Never had a problem up until now).

i cannot download apps on my blackberry

Seriously People? You have found a way to make this more complicated on the users end? Someone needs to get as close as possible to the left ear of whatever rocket scientist came up with this ploy and yell as loud as they can “CUSTOMER SERVICE” It's small wonder Apple and Motorola are gaining market share.

i've upgraded appworld to the new version, then tried to upgrade one of my applications, purchased a few months ago. followed all directions, including the one about giving my paypal account info (which i think is a lawsuit just waiting to happen). keep getting the same error from appworld: your software is not available for download from App World. I couldn't find any support info for appworld.

when i click download on the app i want, i log in, but then i don't know were to go from there?

My BB email login is not working to download updates in app world HELP!

Me either!

Hi,

Try uninstalling and reinstalling BlackBerry App World from http://www.blackberry.com/appworld from your BlackBerry Browser.

Thank you

Hello,

Try following this article to remove & reintegrate your email account on your BlackBerry smartphone http://bbry.lv/bWzwm2

Thank you

Hi,

What issues are you having downloading applications?

Thank you

Hi,

Did you receive a confirmation email after you signed up for your BlackBerry ID. Navigate to that email and there is a link to delete your ID. Once deleted navigate to http://www.blackberry.com/blackberryid and create a new one. Then try logging in again .

Thank you

After downloading 2.0, I can't log in via my Bold 9700, I keep getting an Error 30601. I have tried removing the battery, reloading 2.0 etc.

Any suggestions?

Thanks Tommy

It took me the better part of a day to figure out a fix. I am using Blackberry Tour on the MTS (Manitoba) network Here it is:

1. Delete App World and Reboot

2. Delete Blackberry Account

3. Re-install App World

4. Create a new Blackberry account

5. In App World, link to your payment preference – Paypal or Credit Card (I don't think billing to phone company is available on Canadian networks), and then shut down App World.

6. From a computer:

a) login to your Blackberry Account

b) change the e-mail address associated with the account

c) logout

7. Open App World and login using the new e-mail address you associated with the BBerry account

Now it should work. I truly I have no idea why, though.

Im using a BB 9000 and connected on Swisscom (in Switzerland)

Is there any reason why I can see applications in Appworld on the BB Appworld website but cant find them using the Appworld application on the BB? Simple example is the game Dots (free edition) that i can see in the appworld store on the website but I just cannot find this using the Appworld app on the BB – I ended up buying a Dots and boxes game yesterday using the BB app because I got tired of giving excuses to my 4 year old daughter of why I couldnt get the free game from the appworld store

FYI, I even tried to send the link to download but that didnt work either. I understand that the appworld works for only specific countries (but Switzerland is on the list) and Swisscom is the biggest provider of mobiles in this country

Any ideas or suggestions on why this is happening?

Cheers, FM

Hello,

I would recommend deleting your BlackBerry ID account and then creating a new one at http://www.blackberry.com/blackberryid

Thank you

I'm having the same problem with no luck. I just downloaded the blackberry cool store on my tour and it works great and has the same apps, it just takes getting use to…

i have the exact problem.i'm currently in southafrica.did u find a solution?

i have downloaded bberry app world twice now rebooted the phone every time i try to download something i type my i.d in and it cause to account information i then try and download something and it does that again, how do i download an app once i have logged in? because i don't no what to click on once it goes to account information.. help!?

Hello,

I would recommend going to http://www.blackberry.com/blackberryid and changing your email address. Then restart the BlackBerry smartphone and try to log in again with the new email address.

Thank you

Can you use blackberry messenger with out credit??

Scott…who said anything about South Africa???? I believe they are talking about South AMERICA….so……

Just a comment about your first point; if I have my PayPal account associated with it, which I do, I'm definitely for the idea of putting in a password each time.

I hope someone can help me here.. I created a blackberry app world ID,. When i go and use blackberry app world it tell me to verify my network settings which i doont understand. Also its been telling me that my Blackberry id is incorrect it sent me to change my password i enter my security answer and is telling me its incorrect and it isnt,, Can someone please help me.??

I can't access my blackberry app can someone help me please

okay so i try to downlaod something and it asks me to log in and i do…but then i dont kno wht to do after. It goes into my account but thats it. It wont let me do anything. WTF????????????

I am so frustrated with BB App World!!! I was on the phone for nearly 2 hours btwn AT&T and RIM about my issue-”having trouble connecting to the BB App Word server”. Come on RIM I want my phone to do what I bought it for!!!! Not sure if the rep hung up on me or what, but I have not gotten a return call or e-mail fixing my issue. just tried it again & still not working. SUCKS!

DONE THAT-DOESN'T WORK EITHER!

Have you created a BlackBerry ID yet?

If not, log in to http://www.blackberry.com/blackberryid to get started.

Try logging into http://www.blackberry.com/blackberryid and change your password.

Also, if you are connected to a Wi-Fi network, try disabling it.

Try logging into http://www.blackberry.com/blackberryid and change your password.

Also, if you are connected to a Wi-Fi network, try disabling it.

I have the same problem. I try to download a free thing off App World, and it tells me to log in. So I log in, and it doesn't do anything. It just goes to my account thingy. I haven't linked it to a PayPall account, or any money account thing, cause I don't wanna, and it's free so why should I bother? HEEELLLPPP.

Where does one hange their credit card number in App world 2.0?

Im trying to download the blackberry app world & the sportsnet app; but everytime I do it says ” The requested page cannot be found ” or something like that;

I downloaded the Soccer Frenzy App & it worked just fine;

What's the matter ? Can someone please help me ?

Thankyou.

when trying to download app world and once i have connected to my blackerry through usb it comes up that a problem has occured with windows internet explorer? any ideas on what to do? thanks

I am having exactly the same BS Blackberry App World officially SUCKS I spent the weekend looking at IPhone 4. I cant download apps anymore on my BB been like this for 3 weeks no solution.

okay so this has been an on going promblem with bb app world! will they jus do somethin about it already! i have deleted, reinstalled, rebooted, deleted ids an made new ones, deleted emails an made new ones! this is really gettin old blackberry needs to do something soon!!! or either lets us download the older version that actually worked an wasnt complicated!! an if you can download the older version bak will some one please! email me an let me know how! it would be greatly appreaciated! cody.davis34@yahoo.com thanks!

I was wondering is there a way to remove or delete the payment information in blackberry application world? I was trying to remove it but i couldn't find a way as the payment info was grayed out….

I just got a blackberry for the first time weeks ago and was never able to download apps.. made ID from many different emails, deleted appworld and reinstalled it, emailed blackberry, looked on forums, and called service provider. Every time I'd try and download it would bring me to login, then agreement, then stuck on account changes page. I was trying to download an update from blackberry desktop and it wouldn't download and erased my phone so I called my provider, and they needed to wipe it clean and have me download all my blackberry software, after doing this the problem was fixed. I can now use appworld with no problem… nothing else works! call your provider and get them to help you wipe your device (which is a pain b/c you lose all your pics and app's so created a back up for them) then you have a backdoor installer you can find in program files- common files-rim- uploader. My phone has been fine ever since… Hope this helps!

I hate hate hate the new blackberry app world. Why do I need to log into my paypal account to download free apps? I don't have any paid apps on my blackberry so I do not want give up my paypal account information. This is security 101.

Where can I find the old blackberry app world?

I have a problem with mine! I want to download an app, and its tells me to log in, so i do!, then it comes up with the information screen, so i save changes and then it doesnt do anything, and now i have no apps on my phone! :/

I am becoming very frustrated with the fact that i cannot download a single thing without it asking for my id and password and still it wont work after that. this needs to be fixed!!!!!

BlackBerry App World 2 sucks. Makes me want to go back to my Droid.

In App World 1.0 there was only one options available for Software Vendors to get money – they needed to have a PayPal account.

Does the situation change in App World 2.0 ? Or it is the same ?

i keep trying to download apps, but the won't show up on my menu, and they aren't available for use…
what do i do?

i need to change my paypal account on appworld but i have no idea how to do it, can anyone help?

I downloaded BlackBerry AppWorld on my 8900 but when I try to download an App I have the error message “BlackBerry AppWorld is having trouble connecting to the BlackBerry AppWorld server. Verify your network connections and try again”.
The explanation and possible solution found here
http://www.blackberry.com/btsc/dynamickc.do?externalId=KB20031&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB20031#
do seem not work for my case.
It is also not clear to me if I need to have a Paypal account with the email I am using on the balckberry even if I want to download a free application.
Not to say that I deleted and reinstalled App World few times already…
What else to do?

What happens when you try to log in? What point is it stopping at?

Make sure you have created a BlackBerry ID and are using the correct credentials to log in as shown here:

http://www.blackberry.com/btsc/KB24062

im a new blackberry user and im not impressed at all!! i try to down load apps and brings up my email user name and when i put my password in am greeted with error 30601 any ideas why and how to sort this??

What happens if you try to install it over the air by browsing to http://www.blackberry.com/appworld ?

this is really driving me crazy, and the BB help comments are no help at all…suggests that they have no fix on this…

Hello,

In your case I would recommend contacting your carrier to have the issue escalated.

Thank you

Hello,

In your case please contact your carrier to have the issue escalated.

Thank you

Hello,

I would recommend visiting this site to sign up for the BlackBerry ID http://www.blackberry.com/blackberryid

Thank you

Hello,

Take a look How to reset a BlackBerry ID password here: http://www.blackberry.com/btsc/KB24127

Thank you

mt black berry app world is not working what should i do ?

I HATE having to log in because it never works!!!!! All it does is authenticate for 10 min then tell me it is having trouble connecting the BB server…..argh. It has made using App world impossible!! Samsung Galaxy S here I come!

ok iam VERY frustrated I hate hate hate the new blackberry app world.

im not registring a new ID and im not buying any App anymore !

Check out the following KB article regarding your issue:

http://www.blackberry.com/btsc/KB20031

Cheers,

Go to http://www.blackberry.com/blackberryid on your PC and try resetting your password, then try logging in again on your device.

Cheers,

I figured out how to fix it. Either by the blackberry website or your blackberry desktop software update your phone’s software to 5.0, and make sure all updates available are put on. Fixed the problem right away for, i had the same issue.

I bought the 9520 Bold model in July 2010 and soon by September 2010 i am getting a dead error as “Application Error 533″ which makes my phone dead with white background. Also there is a constant error in profile photo, till now I had changed the profile photo for a contact almost 15 times. But it doesnt carry/display for more than one day. Very next day it will ring with only name & number w/o photo.

I bought BlackBerry with immense trust in RIM, but it is turning out to be a disaster day-by-day.

Hi,

Try to go through the following clean application load process: http://bit.ly/cKy9A0 Also make sure you test before restoring any backup

Thank you

Thanks, that worked for me!

just a question is all this free and if not how can I delete my account id?

having htee same problem!!!!! does someone know how to fix this!!>!?!!

Hello!

What problem are you experiencing?

Hey!

BlackBerry App World is a free application and you can browse to download free or purchased applications.

I cannot download anything from app world??? why is this?

Hello,

Are you receiving any specific errors when try to download? Are you being prompt for your BlackBerry ID and Password constantly?

I have the same problem as Esther02. Got my BB this week and created a BB ID, but when I try to download something, it says to log in using my ID. I put all the details in and it gets authenticated, but then it gives me a screen where I have to accept the Blackberry App World Membership Addendum, but the info on there is either completely missing (with just the I accept or I do not accept buttons) or party missing (goes from point 2 to point 16). If I click I accept it goes to an account information screen where I can change everything (email, password, security question) but there is no button to save it. The screen just ends with the link “view our privacy policy” but no way to get away from that screen by accepting the changes. Even if you use save, it is as if it doesn’t save it. This is so frustrating!! I’ve uninstalled app world and reinstalled it, it doesn’t get any better.

It keeps telling me that there is an update available, which I assume would fix the problem, but I can’t get it as I can’t download anything!! UGH!!

When you set up PayPal® as your preferred payment method in BlackBerry App World 2.0, a billing agreement is created by you and Research In Motion®. This billing agreement allows you to make purchases in BlackBerry App World using PayPal without having to enter your PayPal username and password for each purchase.

I will not do this .. I would like to put my information in each time I purchase. Thank you.

i just left my phone updating to 2.0 and when I came to look at it the phone is dead! I have tried restarting three times, and i cant get it to do anything! anyone have the same problem? I really hope app world hasn’t killed my phone!

i just set up my bb email and i downloaded bb app world and tried to download an app. i put in both my emails i had set up with me bb but neva of them worked it kept saying they were wrong ????????

Hello,

Try going through a clean application load as shown here: http://bbry.lv/cG8oer

I don’t want to log in every time! So I deleted my App World on my phone and when my contract is up with Verizon I am going to get an Iphone. Blackberry sucks!

Hello,

Did you create a BlackBerry ID? If not go to http://www.BlackBerry.com/BlackBerryid and create one. If you did create one, go there an reset your password. Once this is done, try logging in.

I cant remember my login password and it wont let me change it why?

You don’t want the 2.0…it sucks!!!

You can go to http://www.blackberry.com/BlackBerryid and reset your password.

i have created a blackberry id account i log in fine accept the terms and conditions fine then it does not let me past the account infomation??
HELP!

Hello Eddie,

Are you getting any error message?

Try resetting your BlackBerry ID password by going to http://www.blackberry.com/blackberryid on a computer. After the password is changed, try to log in on your BlackBerry.

Thanks!

PLEASE HELP..
whenever i try to download something on app world it takes me to a page were i have to log in, so i do.. then afterwards it goes to password changes and things!?
i dont get what to do after this:/?
it wont let me download..

PLEASE HELP!!!

Hello ,

I suggest you go to: http://www.blackberry.com/blackberryid and choose to reset your password for your BlackBerry ID. Then do a reset to your BlackBerry then when the device is back up go to App World then try to log in and download an application.

Hope this helps.

I’m having the same problem. All I can find out is that RIM is working on it. I deleted my app world.

I’ve done this 4 times and it still says the same thing about an issue with appworld and it must close.

My app world wont work. after I enter my email and password it says authenticating then leading. but just sticks on the loading page? HELP!!! I have never been able to log in!

okay i want to upgrade my bbm cos its 4.6 at the moment, and i was told to download blackberry app world first. i have tired so many times to download it off my blackberry curve on the internet and when it gets to the part where you have to select a language i do that, then press ‘next’ i do that and the next page always says ‘http request was interrupted by host’ please help its sooooo annoying!

What version of BlackBerry device software do you have? Options->About
What happens when you try downloading BBM from http://www.blackberry.com/bbm from your BlackBerry Browser?

Hello Demz,

Go to Options> Applications and delete App World, then go to: http://www.blackberry.com/appworld and download and try logging in again.

i have just got a blackberry bold from a shop and everytime i go to download from the app world it syas my system administrator has stopped third party downloads how do i solve this

Hello,

Is this a corporate/work BlackBerry smartphone? If so please contact your BlackBerry Enterprise Server Administrator.

Thank you

How do you delete the Blackberry account?

Please give us the option to “Remember Passsword” when using the App store. It’s understandable you want security, but why do we need to enter our Blackberry ID credentials to DEMO or download FREE apps, and also to POST reviews? That’s a bit excesive. Please give us control of our devices, I already have a device password assigned.

every time i try to log into my blackberry id on my phone to download apps it goes to “loading” then doesnt go any further. HELP!!!

Hi km91-x,

Are you logging into BlackBerry App World with your BlackBerry ID? If so try uninstalling App World, then download it again from: http://www.blackberry.com/appworld

This is super stupid. Thoroughly disappointed with blackberry and all their “new versions” of software that have a million bugs in them. Surely the testers should have run ample testing before releasing a new update?

Blackberry app world doesnt allow me to log in with my Blackberry ID. Every time after inputting my login details the screen says “Authenticating” and then “Loading….”. At that point in time, the stupid screen just stays there forever.

Come on RIM… Step up your game. And in the meantime, provide a damn solution to this problem

i pressed deny rather than accept and now it wont let me on it> how do i agree to the terms and conditions on the app world if i have already downloaded it?

I am trying to download an app through Appworld, but it doesn’t recognize my Blackberry ID… I have just created a new blackberry ID account to make sure i was putting in the right information, but it just doesn’t work… Can anyone tell me how to fix this?

I’m adding myself to the list of groaners and iPhone enviers. I have had App World 2.0 for a while, and the first problem is that it tells me I don’t have a strong enough WiFi Connection. I DO! I have no problem browsing or anything else that wifi allows.

So I tried the Browser interface and it is telling me my device is not connected. I have the plugins for IE and FF – I think. I tried to make sure so I looked in App World: no luck. So I did a Google search and no luck again. What is it with these people??? Do they WANT to go out of business?? Do they not care about customers or are they too busy trying to fight for the Corporate accounts despite lack of support?

when i sign in app. world it shows me the accounts details.

ANSWER: Guys, i have just spoken to blackberry app world support and i fixed it!!!!
Try this;
Go to your blackberry home screen and click on the Blackberry App World icon. It will show you the latest apps etc. Now hold down “ALT” and at the same time type, “RST”. (This will clear your blackberry app world cache and you will NOT loose any apps you have downloaded or paid for!)
This will automatically exit you from the blackberry app world and bring you to your home screen. Give it 5 minutes and click on the blackberry app world again. Click on “My World” and it will ask you for your email and password. Once you have typed that it will bring you to the same screen you were originally stuck at. Now click the exit key on your blackberry (looks like an arrow which is bent) and it will ask if you wish to save/discard. Click on save, and that should do the trick!!!!!!!!
Try it!

My Blackberry is letting me click and go on everything I wan’t just except my blackberry messenger??

I just got a blackberry 2 weeks ago and was never able to download apps.. made ID from many different emails, deleted appworld and reinstalled it, emailed blackberry, looked on forums, and called service provider. Every time I’d try and download it would bring me to login, then agreement, then stuck on account changes page. What can I do? I can change my user name, my email, nothing works, its still stuck on te account information. HELP!
please contact me: boeverosanne@gmail.com

st got a blackberry 2 weeks ago and was never able to download apps.. made ID from many different emails, deleted appworld and reinstalled it, emailed blackberry, looked on forums, and called service provider. Every time I’d try and download it would bring me to login, then agreement, then stuck on account changes page. What can I do? I can change my user name, my email, nothing works, its still stuck on te account information. HELP!

ive download blackberry app right but its nt working on my storm 2. please help me…

this is just ridiculos, i’m having the same problem as jsut about everyone on this page, when trying to download an app once i put my blackberry ID details in it doesnt do anything? why don’t you have a solution???!!!!

Hi sijae,

What happens when you try to access BlackBerry App World?

hi when i try to create a bb ID it just keeps saying loading iv tried uninstalling and reinstalling but nithing i have also tried leaving it to load for a few hours!!!! but again nothing please help!! x

I have to change my paypal account too… as my bank card details expired on the old one, and I forgot the old ones login details so made a new account with a new card… I need to link this new account and details to my blackberry ID… how do I do this? :s

my blackberry wont let me log into app world if just says loading for hours!!!!!!!!!!!! help? x

Hey Keira Alyssa,

Are you able to login with your BlackBerry ID by going to http://www.blackberry.com/blackberryid

Hey Djtrax_coolieboi,

Try navigating to http://www.blackberry.com/blackberryid and try to login with your BlackBerry ID.

i can’t remember my password and i want to change it…even with my security question, i still can’t get it….please help

Hi Dmfiat22,

If you have your confirmation email from when you created your BlackBerry ID, try using it to delete your BlackBerry ID and then re-create it. If you do not have it, try creating a new ID from http://www.blackberry.com/blackberryid.

Prior to Blackberry ID accounts, app world was poor but some nuggets were to be found. Since I was forced to sign up all I want to do is buy a plane ticket from Manchester UK to drop me off at whatever airport is closest to RIM HQ where upon I will enter the lobby and start windmilling for fun.

I HATE BLACKBERRY WITH A FREAKIN PASSION

my app world is not working i can log in but when i download the loading screen just stays there for hours! please help

To reset the password for your BlackBerry ID, try opening My World and clicking the link on the login page. You could also try navigating to http://www.blackberry.com/blackberryid via computer to change your password.

Hi ,

I created my developer account in https://appworld.blackberry.com/isvportal/home/login.seam?pageIndex=1&cid=303829 completed the sigup using paypal 2 weeks before. Still i never recieved any email regarding the username and login. I know chirstmas holidays are near. We have our App ready for appworld without the login, we are struck to get it submitted for the tablet.
We wanted to get the app published and have a tablet so that it will help us to submit more quality apps to black berry world. Was searching a way to contact blackberry and finally found this blog.

Please see the details
Username is
Contact@creativeapplabs.com

You can contact us in the same email id for more information

Regards
Suresh

when i go on it it comes up with ‘Blackberry app world is having trouble connecting to the Blackberry app world server. Verify your network connections and try again’ how can i stop this from happening??

Hi Sophiebaby,

Try disabling your Wi-Fi connection in Manage Connections and testing App World again. This article should also provide more information. http://bit.ly/hzkXrR

Hi,
Ive been using my blackberry curve for about 6 months. Never had any problems with it. I was having great fun with the LED colour ID light. I connected it to my computer last week and it said there were updates avaliable, so I updated. Unfortunately, it reset all of my settings and the disco LED setting I had set for my boyfriend contact stopped working but the blue LED was working for another contact it worked fine. I tried all sorts of things but couldn’t get it to work for my boyfried contact so i deleted it to reinstall it. I then realised when i updated my BB it had deleted my BB app world so i download that again with no problems. Now here is my problem, every time i try to down an app, it keeps coming up with a messsage saying that the app is not avaliable to download from blackberry app world. Would love to have the LED colour ID app back aswell as various other apps.
Ive tried rebooting and trying other versions of the same app as well as trying to purchase some, but still is ‘unavaliable to download!’
Can someone help?

when i download the app world it tells me that its already installed on my phone but its not there how can i get this on my phone?

I’m giving up on my Blackberry and will be contacting our company’s IT group to replace it with an Iphone. Appworld is a TOTAL DISASTER with ZERO SUPPORT options and DOES NOT WORK. I’ve now wasted enough time on this – how does one get troubleshooting support???

Today i was trying to download BlackBerry App World i clicked on “Download Now” then i had to pick the preferred language so i picked English and clicked on “Next” but every time it pops up saying “Sorry. The requested item could not be loaded” . PLEASE HELP . IT IS VERY FRUSTRATING

hey;D!

i purchased my bb curve9300 from phones 4 u. when they gave me the phone they also gave me a £20 rewards card for the BB app world. i have followed the instructions on the card, but when i go onto bb app world it says i can only pay via ‘credit card’ or ‘paypal’!

please help?!<3

if i download a app an it gets deleted do i have to pay for it again

Shouldn’t be this complicated to download an app. This is ridiculous. Should have got the i-phone.

…can not laod any new apps, how stupid, worked great before, now it asks me for my blackberry ID, I type it in and it takes me to my account info, I hit save (via the BB button) and then it takes me to the download screen and then I get an error message that “the app can not be downloaded from BB app world” …what the hell is this? …also do I really need a paypal account to download free apps? again what the hell is this

hit the BB button and save after your account info pops up, it should take you back to the download screen

Appworld has a problem and needs to close. Something must get out of sync with the username. Here is what i did. Turn off wi-fi and it should let you in app world over the att data network. Then choose My World. It will ask you to log in. Put you BB account credentials back in. Once you are logged in close app world, restart the wi-fi and all should be good. Atleast it worked for me.

Hey Kathe,
Try clearing your App World cache.(My World-hold in ALT and type rst) then remove the battery.

forgotten secret answer to both app email accounts, one has my pp info, would appreciate how to reset or delete. thanks.

Hello Nannyny2002

This information should help – please see the ‘forgot password’ section on the web page. KB03087-How to set up email services for the BlackBerry smartphone http://bbry.lv/9sApUm

Cheers,
Thomas

Hello Molly…i am having this problem…have you managed to download app world? if so what did u have to do?

Hi! My hubby forgot his BB App world password and whenever He tries to reset it he gets a code then When he goes to the website to set it up it gives him an error message ‘unable to process your request at this time’! He is getting very frustrated and I want to help him to enjoy his phone (not return it!) so can anyone help me to help him?? It would be soo appreciated!!!

hello i am trying to go on blackberry app world but when i click on it it says i am not connected to a wireless network when i am!? please help

i have a different problem, every time I try to log in it tells me it’s autenticating and then it starts loading.. and loading.. and loading.. and it never stops loading :S

It stinks…why do i have to creat a paypal account and also why do i have to pay. I have created a blackberry ID and i cannot download any free apps because i have not created a paypal account. How can i get the older version of blackberry apps world?

i have a blackberry tour and when i try to download something from the app world, the app starts to download and then a message pops up saying that ____ is not available for download. help!! i would like to download apps but my blackberry’s not letting me

I go to download an app and then it tells me to log in so I do then it takes me back to the login page and I log in again and it keeps doing it over and over and my fb app dont let me log in either, so I rebooted my phone but it’s still doing it. what do I do?

Hi I have had a bb for a while now and when I was living at my mums I could go on the bb app world on the wifi setting and didnt need a signal now it is saying I am not connect to a wireless device when I am how can I fix this I have tried uninstalling rebooting and reinstalling and rebooting.
thanks

Do you have a data plan with your wireless provider? BlackBerry App World requires an active data connection and is not supported over Wi-Fi.

I go to my blackberry app word and if I want to download a application I have to enter my email and password, if I do so then it takes me to the license agreement screen and if I agree then it takes me to the password confirmation screen. I save the details and if I want to download a item again the same thing happens over and over again which means I cannot download anything from blackberry application world. Can someone help please!!!!!

That is the same thing that happened to me and I am still struggling to get it fixed, I do not know what to do.

Hello Denve786,

Reboot your BlackBerry by doing a battery pull.

Change your BlackBerry ID password by going to http://www.blackberry.com/blackberryid and after the reboot completes, log in with your new password.

Hey Kjshieds,

I would suggest following this article to perform a reset to factory: http://bbry.lv/98bCNO

do i hav to hav credit to use my bbm?

do not sign up for the id. trust me i’m trying to get rid of it now. its giving me hell. i’m going round in circles. when I try to download something, it says to log in using my ID. I put all the details in and it gets authenticated, but then it gives me a screen where I have to accept the Blackberry App World Membership Addendum, but the info on there is just the I accept or I do not accept buttons. When I click I accept it goes to an account information screen where I can change email, password, security question. The screen just ends with the link “view our privacy policy” but no way to get away from that screen by accepting the changes. Even if you use save, it is as if it doesn’t save it. This is so frustrating!! I’ve uninstalled app world and reinstalled it, it doesn’t get any better.

when I try to download something, it says to log in using my ID. I put all the details in and it gets authenticated, but then it gives me a screen where I have to accept the Blackberry App World Membership Addendum, but the info on there is either completely missing (with just the I accept or I do not accept buttons) or party missing (goes from point 2 to point 16). If I click I accept it goes to an account information screen where I can change everything (email, password, security question) but there is no button to save it. The screen just ends with the link “view our privacy policy” but no way to get away from that screen by accepting the changes. Even if you use save, it is as if it doesn’t save it. This is so frustrating!! I’ve uninstalled app world and reinstalled it, it doesn’t get any better.

okay i got my blackberry and i set my Blackberry ID up and then i forgot the password and now its stuck on the screen that says please wait. and it wont do anything exept i can exit out of Blackberry ID but i cant do anything on Blackberry app world. help please?

I have the same problem with Blackberry App world… It gets stuck on the account information page and doesn’t complete the download… if i press save nothing happens… i have deleted and re-installed it like 50 times even created another BB I.D… still goes back to the same problem. Is there any solution for this? Is there somewhere else I can download the Facebook App other than BB App World??? Please help me

I have downloaded blackberry app world, created a log in, but then when i sign in to download/buy an app it freezes for hours on the loading screan and if i click back it says you must except terms and conditions but there is no where to click except :S driving me mad some1 please help!

This article may help you login to App World with your BlackBerry ID. http://bit.ly/hvuMCf

This article may help you login to App World using your BlackBerry ID. http://bit.ly/hvuMCf

Hope this helps
Cynthia

Hi Megaman_bret,

BlackBerry Messenger uses your data connection. So as long as you have a data plan that allows the use of BlackBerry Messenger you should be fine.

Have a look at this article, it may help you login to App World with your BlackBerry ID. http://bit.ly/hvuMCf

Hi Sam_lynch87,

Try clearing your App World cache.(My World-hold in ALT and type RST) then remove the battery. Once your BlackBerry is done restarting test.

Hello Xtonix90,

Try clearing your App World cache.(My World-hold in ALT and type RST) then remove the battery. Once your BlackBerry is done restarting test.

The applications will need to be downloaded again from App World. To do this, download and install BlackBerry App World then log in using the same BlackBerry ID you used to download the applications. Then go to My World inside App World then download the applications again.

I use a different email for Paypal since my Blackberry is supplied by work. Sadly I get the message that I need to log in to my Paypal account with the same email address. There is no way I will EVER do that. Sorry, I cannot be a customer.

i have a blackberry that wants a pass word to get in to the free apps but i never made a pass word what do i do it tells me my pass word is time but what time i have no clue

Hi
I had a BB8330 and now a torch.
My concern is with the App world log in.
everytime I try to log in it stops at the password screen and either says I don’t have authorization or my email and password don’t match? I have successfully changed my password through the “forgot password” link. but it still won’t let me in? what must I do to have access to the app world site?
Thanks
Dave

i have jus bought a curve, i downloaded blackberry app world. but i cant download any apps without creating a I D. but when i clck on create a I D account itus sayings loading nothing else happens for hours/

i have a blckberry curve 8330 and cannot get past the first page with 4 of my email addresses to login to nobex radio companion when i click on finish it brings up full menu on the bottom of my screen

Why when I downoad my facebook app after its all done I cannot find where the app is on my phone?

my blackberry curve wont let me download anything it says “athendicating” then it goes on to my email, user name and password thingg and says i have to change my password and save it, what the hell i dont wanna change my password i need help downloading apps!!!

I have a BB 9780 and i have downloaded a few apps on it. I noticed now that i have all these other app icons that i never downloaded! Games, search icons (three of them!) messenger icons, picture icons, i deleted most but some wont even give me the delete option. I had to reset to my default settings to get rid of them and it just had my original downloads. Why did this happen?

Hi i got the new version of Blackberry appliocation world and every time i try to log in it gives me this error message “an error has occurred please try again later”
it has been doing this for about a month, i have reinstalled app world and changed my password but nothing happens…
please help?

i have rang up orange and they say i have to delete blackberry app world and reinstall it but how do i delete it as on the curve there is no delete button they said to plug into the computer and do it but nothing comes up about aap world?

Hi I’ve got a blackberry curve and I want to download apps. However when I click download, it is asking me for my email address and password. My password I have forgotten and have tried to change via my email address when blackberry sent me a confirmation email to prove it was me who was changing my password. However this was many weeks ago and I lost my internet connection, so weeks later and I try again and my old email address has been cancelled as it was from my previous school, so I can’t download anything, is there any way of changing the email address that is assigned to the blackberry app world? help?

You can delete applications from Options > Applications or Options > Advanced Options > Applications. Highlight the application in the list, press the Menu key and choose Delete.

Thanks,

Have you tried creating a new BlackBerry ID with your current email address?

Followed ur instructions, but it didn’t work (tried 5 times). This really sucks!
Any other tips?

Hey

I got a BB 8520 Curve and when I try to register for BB App world it just says authenticating and goes no further. Can anyone help me resolve this problem?

Thanks

Hey adeesh030288,

Are you able to login with your BlackBerry ID by going to http://www.blackberry.com/blackberryid ? Also do you have wi-fi enabled? If so, disable and try again.

I had to re-load blackberry app world and somehow lost my account that had already been set up. Now I cannot download anything and i click on creat a blackberry id but it says loading…for hours and does not actually load. Please help!

worked for me too!

when i tried 2 download capital fm radio it didnt let me is said there was a error while downloading but i really want 2 download it please help me !!!!

Hey tigerlily100,

Try resetting the password for your BlackBerry ID. To do this, go to: http://www.blackberry.com/blackberryid

Brian

HI, i have a problem with my Apps world, i have a I.D but when i log in with my email & passowrd it gives to me error message, please try again later. what must i do………

hi

can some one please help me ?

iv downloaded the new app world and i deleted my old email and i tryed to make a new blackberry id and it always says this email has already been taken and i tryed my old one but it is just not workin still soo wat can i do to make this work and also tryed different emails ?? please help

Mine says an ecured.please try again later….nw wat do I do???I did evrything u said

Hello LOU,

Do you get an error message when you launch the application? Do you have an active BlackBerry Data plan with your mobile carrier as Facebook for BlackBerry needs an active data plan for usage.

If you currently do not have an active data plan, contact your mobile network carrier for more information.

Hello Pandor,

Can you provide the full error message you are seeing?

Thanks!

i have the business enterprise service feature and when I delete messages from my work Inbox they do not delete from my blackberry inbox. I have used the reconcile feature on my blackberry and it does not work. Very frustrated

Have you contacted your administrator regarding the issues you are seeing? If you are activated on a BlackBerry Enterprise Server, you must make sure your email client is not using an offline file to store your email.

it says that i need to agree with the terms and conditions and i dont know where to look. Also i try and make a blackberry account and it also wont let me, i really dont know what to do its confussing, what to the shop and they didnt have any idea either

[...] ID and you! Inside BlackBerry App World 2.0 (app preview) BlackBerry App World: Everything you wanted to know and weren’t afraid to ask (Part Three) BlackBerry App World: Using In-App [...]