What does this icon on my BlackBerry home screen mean?

What icons are these?

(Curious about all the how-to/help content on Inside BlackBerry recently? All will be revealed soon — but as a hint, there’s something coming to our happy blog family a little later in September. Stay tuned, and for now enjoy another informative post from Ty! – ed.)

Have you ever encountered an icon along the top banner of your BlackBerry® smartphone home screen notifying you that something has arrived, but you don’t exactly know what the icon is for? If so, let me show you how to identify what the icon means!

The first thing we need to do is find a useful resource that outlines the purpose of each notification icon. This can be achieved by visiting the BlackBerry Product Documentation website and reviewing the documentation available for your specific BlackBerry smartphone. Listed below is an example of the icon definitions for Message List items that I obtained after reviewing the BlackBerry® Storm2™ smartphone ‘Start Here’ guide:

What do these icons mean?

The icons above are just a few of the notification icons you may receive on your BlackBerry smartphone. In the event that you encounter one you are not familiar with, review your BlackBerry smartphone user guide at http://docs.blackberry.com – this will help you determine the icon’s meaning. It is possible for add-on applications to produce notifications icons, such as Twitter® for BlackBerry smartphones and Facebook® for BlackBerry smartphones. If an icon is displayed that you cannot identify even after reviewing the user guide, please reference the BlackBerry Device Software thread at BlackBerry Support Forums.

Do you have a question or would like to see a specific topic discussed? If so, please leave a comment!

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  • http://twitter.com/Peatee53 Pete Przyszlak

    You got voicemail!!

  • Guest

    Is there a way to get LED and/or audible voicemail notifications back in OS 5? I know this post was about icons, but I saw the VM icon highlighted in your graphic and got very excited for a second. Is it true that this is a Sprint-only issue?

  • REMUS
  • Ryan Sosebee

    Will OS 6 be available for the Storm 2?

  • http://caspan.com Caspan

    I got a gold Browser icon one day in my notification area and it took me forever to figure out it was a application install link sent to my messages folder. It drove me nuts for 2 days as my Messages folder is hidden by myself.

    My suggestion to RIM is this… people don't have time to remember what icons mean or people are new to BlackBerry and don't have a clue what they are. We are quite smart but were busy! In BlackBerry 6 all the notification show above the social feeds drop down. I hope this is set as a standard location for all notification icons and forces all application to show their alerts here. This way RIM can simplify our life, if an alert shows you can click the drop down and it will show at the top of the list with a description that can be clicked. The program would launch that generated the notification and you have your message! No more hunting for the program, just point and click and in two taps of the screen you have the message up. Simple sweet and no more mystery icons!

    RIM likes to promote SuperApps that integrate into the OS, this would be a good way to allow programmers to make an application with notification icons that turn it into a SuperApp.

  • Iesha101

    I was wondering the same thing…when I upgraded to my 9650 from my 8330, I lost that feature (and I liked it)!

  • Kristy Kim

    I'm having the same problem as you; i have a gold browser icon on my home screen and was wondering how to get it off?
    thanks!

  • http://caspan.com Caspan

    Do you have your “Messages” icon hidden? If so you have to do a search for it but then just open it and in there should be a PIN message with a link in it. Once you open the PIN message this icon should go away. Don't click the link unless you were expecting it :)

    Let me know if this helps

  • Pjay

    What does (-2) stand for Beside my email address under the text message icon on my home sreen of my Storm?

  • http://supportforums.blackberry.com/ BlackBerryHelp_Scott

    This article may also help:

    http://www.blackberry.com/btsc/KB10441

    Cheers,

  • Anonymous

    Hello,

    The VM notifications come through as SMS messages. Make sure you change your SMS notifications in the sound/profiles screen. http://bbry.lv/dzZ0C2

    Thank you

  • Anonymous

    Hello,

    The VM notifications come through as SMS messages. Make sure you change your SMS notifications in the sound/profiles screen. http://bbry.lv/dzZ0C2

    Thank you

  • Zaid

    why does my blackberry have a WEB ICON on the wallpaper screen. PLS HELP

  • Sarahkirkbright

    Aaaaahhh, thank you very much, this has been bugging me for days!

  • Larry Frontz

    I have “1IM” on my screen, I can not figure out the way to get rid of it?

  • Meganvdw1

    Hi there, what does a circle with a down arrow a red dot on the top of arrow and a number 1 in front mean

  • http://caspan.com Caspan

    Normally this is a grey circle if I am thinking about the one you are talking about. Normally this is App World update is what I normally see for that. Open your App World and open you my World and see if there is anything with a red star on it.

  • Sophie-x-harper

    i have one at the top of my homescreen and its ike the internet symbol but without the yellow arrow around it and it has a 1 next to it.
    i dont know what it is?
    how do i get rid of it?
    pleasee helppp!!!!

  • BlackBerryHelp_Heather

    Hello Sophie-x-harper,

    The yellow globe indicates a browser push notification. Check in your Messages folder for an item with a Globe beside it.

    Cheers!

  • Dryden

    What does the EN in the top Right corner mean, it comes and goes. And my phone seems reeeeeeally slow.

  • http://supportforums.blackberry.com/t5/user/viewprofilepage/user-id/95796 BlackBerryHelp_Thomas

    Hello Dryden,

    Try going to Options – Language and setting the Language ID to “Hide” then re-insert your battery. Also, what do you see for File Free under Options – Status?

    Cheers,
    Thomas

  • Jess

    I am having the same problem and can not figure how to get rid of it. I have the Torch 9800

  • Mmhockeystar6

    my phone broke so my friend gave me her old blackberry but my mom told me not to use the internet on my blackberry. does it still cost money even though i dont use the internet

  • BlackBerryHelp_Heather

    Hello Dryden,

    This icon shows up when you switch language input support.

    To remove it, you can back up your BlackBerry data and do a security wipe shown in http://bit.ly/di72gD then restore your data.

    Thanks
    Heather

  • BlackBerryHelp_Heather

    Hello Mmhockeystar6,

    For questions relating to billing or charges, it is best to ask your mobile carrier.

    Thanks
    Heather

  • Nicole

    THANK YOU!!!!! Thanks so much for posting this. I too had that icon and because of your message I can rest easy because it’s gone. You’re a stress saver!!

  • Eevans0142

    On my blackbery bold I have an Icon that is the number 1 in front of the blackberry icon. Can anyone tell me what this means

  • Amy

    I have a gold phone with a crooked arrow on my home sreen What is that

  • BlackBerryHelp_Corey

    Hi Amy,

    This could mean you have a missed call. Open up your phone application and it should display the recent incoming and outgoing phone calls.

  • Sgmackay

    my son deleted my messages icon. how do I get it back?

  • bbhelp_cynthia

    Hey Sgmackay,

    Make sure the icon isn’t hidden. Try following this article to unhide any hidden icons. http://bbry.lv/9CUWav If the icon doesn’t reappear, try resending your service books. http://bbry.lv/99SL8c

  • Srikantnarap

    I got a gold Browser icon one day in my notification area .have tried everything. Pls help

  • srikant

    its become 2 now.. cant find any message with a globe next to it.. should i delete all the messages in my inbox?thanks in advance

  • Stevepharriram

    What does a circle with a cross in the middle of it mean?? and there are 3 curvy lines next to it

  • Len

    I have a round cornered rectangle with five small squares from the top left corner of the rectangle running down to the bottom right hand corner appearing on my screen whenever I make a call.It’s top right of the screen just above the speaker symbol for “sounds”. Any idea what it signifies?

  • banana

    I was wondering, wha ta empty bubble means? There is sometimes a little number before it

  • Tickner11

    hi i have a yellow world it looks like on the top of my home screen what is that

  • bbhelp_cynthia

    The yellow globe could be a browser channel notification as explained here. http://bbry.lv/a1bIaq Here is how to unsubscribe from these notifications. http://bbry.lv/a1bIaq

  • Brennon Welch

    I have an icon with what looks to be a dollar sign with a yellow triangle… anyone know what it means?

  • lololala

    hi i got an icon up there like i have one when i get a new message.. but it doesnt go away!!
    its like the browser icon in small… but its always there and i dont know why aand i dont get it away

  • Walmartin

    Does anyone know what the message icon with the small blackberry logo beside it is? It’s not in any of my manuals and it’s not anywhere on here..it’s driving me insane

    I have the Style

  • Jessicac0108

    hi…i have an icon that is a yellow circle with like whitelines going down and across it with a number 1 :S any ideas??

  • Elizabeth :)*

    so my curve has a little red star, but its not an indicator from app world, i know this because the app world indicator is on as well? what does that mean? (the little red star)

  • MysticalMaria

    Me too… I have no idea what it stands for. I’ve been through every folder in my bberry and can’t find a thing.

  • BlackBerryHelp_Heather

    Hello MysticalMaria,

    Do you have any 3rd party applications installed, such as SmrtGuard or a similar application? If so, you might want to reach out to their vendor support for assistance with the application.

  • Lynnnicholson2010

    thank you so much that icon was driving me mad!

  • Laurasxc123

    i have a yellow world logo with a number 1 next to it. does any1 know how to remove? i have turned of my push thing yet its still there, its rather annoying me lol. please help

  • Laurasxc123

    i went on link you gave and my problem went away thank you for posting this message x

  • bbhelp_cynthia

    The indicator may be a browser notification. Have a look at this article for more information. http://bbry.lv/a1bIaq Here is how to unsubscribe from these notifications. http://bbry.lv/9QhrgC

    Thanks,
    Cynthia

  • Ear1950

    Can anyone tell me what a symbol that looks similar to 1 o_o mean? The circles are actually attached to the bottom line. Thanks, ear

  • http://www.twitter.com/BlackBerryHelp BlackBerryHelp_Brian

    Hey Ear1950,

    That icon mean you have a voice mail message. Have a look here for a complete list of indicators. http://bbry.lv/gtBouR

    Hope this helps.

    Brian

  • amy.

    hello, i have this little icon at the top of my screen its a little black circle with a red dot on the side and i aint sure what it means or how to get rid off it. if you could help it would mean alot, THANKS.

  • Anonymous

    Hi Laurasxc123,

    Have a look at the following link:http://bbry.lv/akKWcS This should provide you with some information on what that icon represents.

  • Anonymous

    Hi Ear1950,

    Have a look at this link for information about the icons in the BlackBerry 5.0 software: http://bbry.lv/akKWcS

  • Anonymous

    Hi Amy,

    Have a look at this link for information about the icons in the BlackBerry 5.0 software: http://bbry.lv/akKWcS

  • Anonymous

    This is most likely a 3rd party application notifier, check your other applications to see if there are new messages.

  • Abbey

    hello, i have like a yellow world on the top of my screen with the number 1 next to it, how do i get rid of it?

  • freeskier12

    heey, on the top of my screen there is that silver thing in the middle shown above ( one that looks sort of like a paper clip). I got a voicemail alert or somthing but im not sure how to get rid of this. what do i do?

  • Phyllisbutton

    i have a blackberry app icon with a red stare on it on my home screen i updated the blackberry app that needed updating but the icon staying on my home screen i can not get rid of it

  • Soulwax

    Yeeeeeey! This has helped me too. My mind was boggling! Cheers Caspan xx

  • Paul

    what does a golden circle on the main screen with a 1 beside mean?

  • Jingle

    I believe Caspan is right, if you have any apps downloaded and there is an update showing for them, then it seems that is indicated by the circle with an arrow and a red dot. I had to go to my Downloads file and update from there, not App World

  • Shum

    THANK YOUUU SO MUCH!!!!
    That’s a freaking relief.

  • Guest

    What does it mean when there is a smile face icon?
    it is where it would show I have a text message exc.

  • JSantos

    also having the same problem, is it black background with like a really faint, yellow circle outline and then the red star icon thing top right yes, it’s a pain!

  • Agross91

    I have a yellow circle on the home screen and i don’t know how to get to it. I also tried getting a ringtone from AT&T and this is what came up

  • Martin Alton

    I’ve got an icon on my Blackberry that suggests I’ve got an unread SMS Message. I haven’t. However I cannot get this icon to go ………. any suggestions ?

  • Saira Ali02

    Hi there, what does a red browser icon with a two infront of it mean? i have tried everything and it is driving me mad!

  • Jeff Yonemura

    I looked at the icon guide for my model (Bold 9780) and did not see the icon I am stumped on. A new symbol I’ve never seen before recently started showing. It appears when I am using the phone. In the upper right hand corner, to the left of the volume bars and the speaker symbol, there is a square with a diagonal set of “+” signs inside of it. Does anyone know what that means?

  • Kelleyjen9

    I had this problem on my Torch 9800 (after switching to Espanol accidently, then switching back to English, the EN appeared in BB Messenger). To resolve, I went into Options – Typing and Input – Language, then set Display Icon to Hide. It immediately went away.

  • Daveyeates26

    I have a gold colured circle that has lines like a noughts and crosees board within it. I dont know what it is for?
    Can anyone help?

  • Belindalcg

    An icon has starting appearing in the upper right, it’s a box with several + signs. What does this mean?

  • Marshall

    It means that there is an update to the application “Blackberry App World.” To get rid of this, do the following: 1. click on the blackberry button to bring up your app screen. 2. Notice that the blackberry app world icon also has a red star next to it. 3. Click on the app world icon to install the new software or ignore the update. (If you use app world, it might be a good idea to install the update.)

  • http://twitter.com/plagus Mark

    It means that you have audio enhancement turned on for calls.

  • Zach Stainbrook

    It sounds like a browser push message. Go into your messages app and scroll all the sway through and you should see the same icon with a subject beside it.

  • Guest

    I have an icon with a 1 and then a circle with a downward arrow in it, and i go into all of my folders and its for the wireless update, with the red star on it, i do not want to update it though because it eats through my data, how do i get the notification off of my homescreen?

  • Erica

    i have the same icon twice it is a small grey shield with an s in the middle and a yellow triangle at the bottom right of it pointing upwards. please can anyone help me with what this is??!

  • Spb91

    silver S and small yellow triangle

  • Msousa1204

    i have an icon at the top of my screen its a gray box with a letter s in the middle and a little yellow arrow pointing up what is it

  • Steph

    Hey, I was getting it too. It’s from the Hangman app I believe. If you have turned on the Daily Challenge, it is an alert that the new puzzles have been pushed to your phone. I turned that option off and the face stopped popping up.

  • BlackBerryHelp_Heather

    Hello Jgrainger,

    In your Message folder, hit Menu>Options and change SMS and Inbox to Separate.

  • Migarz

    it means there is an update for the hangman app

  • JGreen

    i have the same thing i want to know what it means if some one could help?

  • Anonymous

    Hi lauraa_h,

    Have a look at the Icons and Indicators guide: http://bbry.lv/akKWcS

    Hope this helps.

  • Anonymous

    Hi JGreen,

    Have a look at this link for information about the icons in the BlackBerry 5.0 software: http://bbry.lv/akKWcS

  • Anonymous

    Hi Abbey,

    Have a look at this link for information about the icons in the BlackBerry 5.0 software: http://bbry.lv/akKWcS

  • Norman

    what does a 1 followed by a yellow globe on top of my screen mean ?

  • RunGumby

    I got one of these. Very annoying. Its not in here: http://bbry.lv/akKWcS

    In the finish I pushed the menu button, selected the Messages icon and found a URL link sitting there. I erased that and the icon and the problem went away. Walah!

    The URL was there because i tried to connect to the url when I had no connection, and selected “save” instead of exiting. I think the icon means “you have a URL in your message folder”

  • bbhelp_cynthia

    The globe indicater may be a browser push notification. Check out this article for more information. http://bit.ly/aEnneY

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