BlackBerry Market Research Panel – We Want Your Opinion!

News

It’s that time of year again – the BlackBerry® Market Research Panel is hosting an open call for BlackBerry® smartphone users, IT administrators, decision makers, and Research In Motion® (RIM) partners to join our online panel. As a member of the panel, you will be a part of an influential research community of BlackBerry users from around the globe, and have the opportunity to provide input that may influence BlackBerry product decisions.

Interested? Click here to complete our brief profile survey.

Please note that the BlackBerry Market Research Panel engages in legitimate research studies. To ensure your total privacy, personal information is not included in the study results, and all questionnaire responses are aggregated with the responses from the same survey. The information you provide will be used for research purposes only. If you have any questions or concerns, please contact the BlackBerry Market Research Panel technical support.

We look forward to your opinions and feedback!

About Becky Y.

As RIM's social media strategist, Becky spends much of her day following great online conversations about the BlackBerry® brand (and does some work here and there too). You will hear from her occasionally on Inside BlackBerry, but for the most part she will be behind the scenes, supporting our roster of experts in their blogging activities. Becky anticipates that she will have a lot of "Who Knew?!" moments, and hopes that our readers do too.

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  • David Arita

    Blackberry Storm 3, 4″ x 6″, $boatload$

    Getting older, can't see small screen

    Want phone with ipad/ blackpad capabilites!!!!!!

  • Wbhaskin

    Getting more angry by the day the tech support system needs work cant get a answer for my phone replacment that I have been fighting for a month. Had techs on the phone that cant help. Even had a claim canceled without telling me. Not happy about this company takes care of customers.

    • Anonymous

      Hello,

      We would like to help out. Can you please tell us more about your situation and the issues you have had with the BlackBerry smartphone. What happened with the replacement? Who is your carrier? How long ago did you send it in?

      Thank you

  • Scubadi587

    This Torch is terrible. It will not work with active sync so I cannot receive my business emails. It does a lot of things I don’t need and very little of what I do need. Nothing is intuitive. Even with the tutorial in front of me, it does not do what the online tutorial says it should. I push setup for email and the tutorial shows one menu, but my phone jumps to a completely different screen with no apparent way to cancel or get out. In short, it sucks. (Sorry for the vernacular)!

  • newbbuser

    Please provide an easy way for us to provide feedback (without having to join a panel). I couldn’t find an address/page to do this so I had to email website support instead and then received a message telling me “please submit inquiry via approvedchannel feedback”. Why is this process so difficult?

    • Anonymous

      Hi newbbuser,

      You can provide feedback here or by joining the Research Panel to provide feed back.

      Cheers.

    • Anonymous

      Hi newbbuser,

      You can provide feedback here or by joining the Research Panel to provide feed back.

      Cheers.

  • newbbuser

    Please provide an easy way for us to provide feedback (without having to join a panel). I couldn’t find an address/page to do this so I had to email website support instead and then received a message telling me “please submit inquiry via approvedchannel feedback”. Why is this process so difficult?

  • Barry

    I’ve spent at least 100 hours over the past month trying to revive my 8330. I followed the suggestions of RIM, as well as other users with the same problem, a battery with a red slash icon and nothing else. Nothing worked. Today I contacted RIM paid support. I agreed to pay $49 for this “incident”. When I finally reached a technician (about 40 minutes) he stated that he was very much aware of this problem and he would walk me through reinstalling the operating system, which would wipe out all my contacts, which I was trying to avoid. So, if they are aware of the problem and have a solution (as bad as it is), why isn’t it posted on the Blackberry support site. Blackberry has fallen so far that they now make money fixing their own software errors. What a scam! HTC, here I come. Bye,bye Blackberry.

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