Finding and protecting a lost BlackBerry 10 device


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BlackBerry Protect includes features that can help you find your BlackBerry 10 device as well as protect your device’s data if your suspect that your device has been lost or stolen.

For example, I couldn’t find my device yesterday so to find it, all I had to do was login to the BlackBerry Protect website located at using my BlackBerry ID credentials and I was able to view my device’s location on a map.

After driving over to my friend’s house I still couldn’t find my device, so I logged into BlackBerry Protect website again and was able to make my device play a loud sound for a minute at which point I found it between the couch cushions. This is a great example of why I love BlackBerry Protect because it saved me time and money!

Tip: Using BlackBerry 7.1 or earlier? You can use BlackBerry Protect as well! To learn more, check out our post, 5 reasons why you should use BlackBerry Protect.

With that being said, complete the steps below to turn on BlackBerry Protect on your BlackBerry 10 device:

  1. On your home screen, swipe down from the top of the screen
  2. Tap Settings followed by BlackBerry Protect
  3. Set the BlackBerry Protect switch to On

After doing this, you will have the ability to use the following options when visiting the BlackBerry Protect website:

Read more at the Inside BlackBerry Help blog »

About Ty Williams

Community Content Manager & Blogger @ BlackBerry. Follow me on Twitter or Google+

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  • RR

    I can’t find my bb using BB Protect because BB Maps aren’t available on Peru (South America). Instead, I use Snap Secure and it’s very useful.

  • raj shehzad

    Please tell me how can I repace or remove my bbm this is not run

  • http://faceboook Tafara Chadyeshumba

    Am happy to be on this web site , of protecting a lost blackberry. I would be very much happy to learn more about this exciting web site.

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  • http://- yohanes

    Dondlod nya kaya man sih ? :s :s :s

  • Arky kiren

    Gabuung ????

    add me !

  • cris

    I bought blackberry 9320 for almost 1 yr ago… and i found that there was a defect in the unit as the store was declared.. memo express sm north edsa..they pulled it out from me and said that they’re going to send it in the blackberry service center…how come that they ddnt gave us the unit for almost 4 mos going to 5…and as their always alibi you the blackberry center ddnt gave any feed back about it!!!!!!!……. wat the hell is your service has???? … can you pls do something about it….i hope for an immediate action…i ddnt use the cellphone since i was bought it….

  • http://blackberry akinpelumi omotola

    My blackberry 9900 was stolen nd I don’t knw how to find it

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