BBM for Android and iPhone Update – Note from the head of BBM


UPDATE: BBM roll out continues today. Get the details here: — Donny H., October 21, 2013

Hi Android and iPhone users,

This is Andrew Bocking, head of BBM at BlackBerry. As a follow up to our first blog post on Saturday, I want to take a moment to provide you with an update on the rollout of BBM on Android and iPhone.

Last week, an unreleased, older version of the BBM for Android app was posted on numerous file sharing sites. We were aware of an issue with this unreleased version of the BBM for Android app. This older version resulted in volumes of data traffic orders of magnitude higher than normal for each active user and impacted the system in abnormal ways. The version we were planning to release on Saturday addressed these issues, however we could not block users of the unreleased version if we went ahead with the launch.

We attempted to address the problems caused by the unreleased version throughout the day on Saturday, but as active users of the unreleased app neared a million – and accelerated – it became clear that the only way to address the issue was to pause the rollout for both Android and iPhone.

The team is now focused on adjusting the system to completely block this unreleased version of the Android app when we go live with the official BBM for Android app. We are also making sure that the system is reinforced to handle this kind of scenario in the future. While this may sound like a simple task – it’s not. This will take some time and I do not anticipate launching this week.

Thank you for your patience while we take the time needed to deliver the experience you expect from BBM. We will continue to provide you with updates here on and through @BBM on Twitter. We will notify everyone who has pre-registered on when BBM is available on Android and iPhone.

Andrew Bocking

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  • Balogun Ibrahim

    We know Google play sucks and we appriciate your efforts but I’d love if u guys could do more. Please we are waiting relentlessly and i expect to see a new release this Sunday, I hope the same problem never repeats it self #androidforlife

  • Henry

    Hi Andrew,

    Just disable the blackberryid/pin’s running on unreleased/old/leaked versions. So the released version can be uploaded into playstore IF this caused by leaked mob.


  • O Nasution

    Hello Mr. Andrew
    Thank you for your effort in solve this kind of problem causing rollout the BBM app for android and iphone.
    Really expect it can be released as soon as possible, since we hope and expect a lot in this BBM app to connect our family and friends.
    We support your hardwork team to launch the better version of BBM than another apps.


  • erysa

    When we can use bbm on android ?

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