To Our Valued Customers, Partners and Fans: An Open Letter from BlackBerry


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Chances are you’ve been reading a lot about BlackBerry lately. So have we. That’s why today, we’re sending a clear message of our own. We’ve published an open letter in major publications around the world to set the record straight for the tens of millions of users who depend on BlackBerry every single day.

We believe in BlackBerry – our people, our technology and our ability to adapt – and we are fighting for our business every day. That fighting spirit is fueling everything we do. Of course, we acknowledge that we are going through a difficult period, but we are restructuring and refocusing our team and our resources so we can deliver what you’ve always depended on from BlackBerry.

Our message is clear: whether a government, a business or an individual customer, you can continue to count on BlackBerry for the vital mobile technology you need. Our BlackBerry 10 platform delivers best in class productivity with world-leading security and enterprise mobility management. BBM is a growing private social network that we are expanding beyond the immediate BlackBerry ecosystem to Android and iPhone users to deliver greater value.

Our customers are the heart of our success and we are laser-focused on continuing to serve them. BlackBerry is for people who value productivity as their top priority during the day. Our fans are proud power users who are always on the go and striving to achieve. They work hard. They play hard. They make decisions. They get things done. They change business, markets and the world they live in. BlackBerry will not waiver from our commitment to them.

We welcome your feedback on the letter, which we’ve shared below. Thank you for your commitment to BlackBerry.

BlackBerry Open Letter_English

About Donny Halliwell

Donny is a Senior Product Marketing Manager at BlackBerry and Former Editor-in-Chief for the Inside BlackBerry blogs. There's no disputing, #TeamBlackBerry is awesome. I'm pumped to have the opportunity to talk with you and bring you the latest and greatest from Inside BlackBerry every day. In my spare time, I can be found helping entrepreneurs and startup companies grow their business. I spend the rest, obsessing over the auto industry, or enjoying music. Follow me on Twitter or Google+

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  • To Our Valued Customers, Partners and Fans: An Open Letter from BlackBerry | WPDown

    […] via Inside BlackBerry […]

  • xfahrulx

    Additional list :
    – Best in delayed thing
    – Best in make everybodies wait
    – Best in fulfilled a promised thing ontime

  • boehm

    Great idea! I believe in BlackBerry as well and will not stop!

  • Todd M.

    Thanks, BlackBerry. Love the new gen devices and BB10! Keep up the great work! -TM

  • Yoshi

    yeah . . .

  • Savith Devulapalli

    When will bbm for Android be released?? There’s no particular update given as such till nw. Week? Weeks? Months? Or even more?

  • Yopy Chaurusno

    When the bbm can be download on google play store? I’m very happy if bbm sooner come to google play store

  • http://vladimirruiz vladimir ruiz

    Soy una persona hagradable

  • http://Facebook Amber

    How do I get bbm for my iPhone??

  • http://arnoldoleon arnoldo leon garcia


  • Honey

    I want BBM app on my iPhone NoWwwWwwwWWWW !!!!!!!!! !! !!! !!!! !!

  • idhe novian

    Just release BBM before customer boring to waiting….

  • ''To Our Valued Customers, Partners and Fans: An Open Letter from BlackBerry'' | BerryNation

    […] BlackBerry – Open letter […]

  • rahmat hidayat

    i will always the cross platform..i was only make sure that even bbm was a paid application we always gonna always support to use it.

  • Sune

    when will bbm for the android and Samsung S4 mini behere and will we receive emails to say its here?

  • Dennis febriandikha

    When bbm for iphone & android will release??

  • http://Dn'thave1 Chloe mcvey

    I jst wish bbm wud come on 2 the App Store

  • Ibrahim magdy


  • iwan maleachi

    Need bbm for my samsung

  • Donald

    Please give us a new release date for bbm on android .

  • Jasem

    If your support team work more hard the BBM will be number 1
    In United Arab Emirates we stay on old BBM because the BBM 10 have many problems like broadcast can’t send it to the category group it’s really bad think
    Also about the picture in dB for os10 some time you can’t change it so they must format the phone and change account
    try to fix that and you will be number 1

  • josh greenfield

    When will bbm for android be released?

  • http://hxjjhzosg محمد المري


  • http://21 عبود


    • http://21 عبود


  • http://21 عبود

    انسان رفاهي من النوع الموثوق فيه والمرغوب

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