A Message from John S. Chen, BlackBerry Executive Chair and CEO


Below is a message from John S. Chen, Executive Chair and CEO
John Chen

To our BlackBerry Community,

As you know, this is a time of significant change at BlackBerry as we accelerate our efforts to transform our business.

I know there has been a lot said about BlackBerry, but let me remind you that at BlackBerry, we are not dwelling on the past. We are looking towards the future.

We Are Committed to Reclaiming our Success

We have begun moving the company to embrace a multi-platform, BYOD world by adopting a new mobility management platform and a new device strategy. We are also leveraging our tremendous assets, including BBM, our network and QNX. While we are proud of these accomplishments, we know there is more work to be done.

I know that it’s going to take time, discipline and tough decisions to reclaim BlackBerry’s success and we are ready for that challenge.

Our Commitment to our Customers Remains Unchanged

We remain committed to delivering high quality products and services to the millions of people who rely on us globally. We also want our customers to know that BlackBerry has significant financial strength for the long-haul.

I believe in the value of this brand. With the right team and right strategy in place, I am confident that we will rebuild BlackBerry for the benefit of all of our constituencies.

We are Excited for the Future and you Should Be Too

Thank you for your strong support and continued commitment.


John S. Chen

Executive Chair and CEO

About Donny Halliwell

Donny is a Senior Product Marketing Manager at BlackBerry and Former Editor-in-Chief for the Inside BlackBerry blogs. There's no disputing, #TeamBlackBerry is awesome. I'm pumped to have the opportunity to talk with you and bring you the latest and greatest from Inside BlackBerry every day. In my spare time, I can be found helping entrepreneurs and startup companies grow their business. I spend the rest, obsessing over the auto industry, or enjoying music. Follow me on Twitter or Google+

Join the conversation

Show comments Hide comments
+ -
  • Slash82

    I think Blackberry should kinda look back! They should look back to what people excited most in the past and what people loved most about their Blackberry devices!

    They came off that road by trying to hard keeping up!
    BBM e.g. is one example to that! -eveb people who converted to other platforms remembered that and the success was/is enormous!

    So look back what people fascinated and Blackberry will be back on track!

  • http://www.bbnews.pl/2013/11/john-s-chen-pisze-do-uzytkownikow-blackberry/ John S. Chen pisze do użytkowników BlackBerry | BBNews

    […] via: blogs.blackberry […]

  • http://www.marketing.com.gr/greece/ceo-john-chen-declares-blackberry-is-not-dwelling-on-the-past-and-has-financial-strength-for-the-long-haul/ marketing.com.gr » CEO John Chen declares BlackBerry is not dwelling on the past and has financial strength for the long-haul

    […] Executive Chair and CEO John Chen today publicly published a letter in which he emphasized the Canadian company is “not dwelling on the past” and […]

  • ramesh

    I love blackberry for the past decade and I heard about the world renowed handset in the world.but it not continued its going a terrible misunderstanding.improve the phone screen size include second camera . Limit cost and improve products. Change the backup batteries…..

  • Ruben Silva

    BB needs to make available newer phone models besides the curve to Boostmobile custumers… Thank you sincerly Ruben,Silva

  • manoj

    Dear Sir, Please bring Andriod Apps in BlackBerry 10 in all devices, for better and Best for the future of the BlackBerry Inc.

  • deneri

    Blackberry will always be the the top phone for me. Can never be replaced.

  • Nilanjan Chaudhury

    Thanks sir we blackberry communities people are excited to see a new change….

  • http://hobi mimin.rahma24


  • Zain

    Waow ! This is a confidence ! When I use my blackberry fone my friends says me that yet u use blackberrys? I proudly say yes I do ! Coz I jus love to ! My one and only favourite brand of fones The “BlackBerry” ! Make it out the best sir ! Best of luck ! Will be eagerly waiting for something new nd surely for the best:)

  • Donald Ng

    We who continue using BlackBerry aren’t your customers. We are your clients…

  • http://alternativenewsalert.com/blackberry-ceo-john-chen-declares-firm-is-not-dwelling-on-the-past-and-has-financial-strength-for-the-long-haul.html BlackBerry CEO John Chen declares firm is not dwelling on the past and has financial strength for the long-haul | Alternative News Alert!

    […] Executive Chair and CEO John Chen today publicly published a letter in which he emphasized the Canadian company is “not dwelling on the past” and […]

  • http://www.facebook.com/ashayshah Ashay Shah

    Dear Sir,
    I jst want to know that we bb user still pay full BIS plan to run bbm and intenet and now you people give bbm to ios and anroid for free of cost …Is it worth ya faithful for the bb customers?
    Ya you giving some benifits to bb customers by reducing rates ya some others…!?

  • http://blackberryempire.com/message-john-s.-chen-blackberry-executive-chair-ceo-committed-reclaiming-success/ A Message from John S. Chen, BlackBerry Executive Chair and CEO - 'We Are Committed to Reclaiming our Success' - BlackBerry Empire

    […] Source: Inside BlackBerry […]

  • http://www.prathamhonda.com deepak

    This is what we expect from the blackberry . Iam proud to be a part of this .

  • http://mobilesyrup.com/2013/11/13/blackberrys-new-ceo-says-we-are-committed-to-reclaiming-our-success/ BlackBerry's new CEO says 'We Are Committed to Reclaiming our Success' | MobileSyrup.com

    […] Source: Inside BlackBerry […]

  • sachin

    We all are with blackberry but please improve you product service and quality.

  • michael wallace

    Make a 4.7 in full touch screen with a slde out key pad.. and tell me how we can get a free blacberry for some of us broke people that like BB

  • Srinivas Acharya

    Dear Mr John S Chen,
    Hearty congratulations on your taking charge at BlackBerry. I am a longstanding and loyal BB user from Chennai, Tamil Nadu, India. I have a few suggestions to make BB further user friendly. Please do let me know as to where and how do I convey them.

    I wish you all the best.

    Srinivas Acharya

  • sandeep

    When bbm free for blackberry mobile…

  • http://bernardalexmolapo@facebook.com Molapo Bernard Mosothwane

    I just love BB.Gud luck CEO

  • Zeon

    But why we(blackberry user’s) still need to pay for BBM while other android has made the app free?

  • http://CMK.com cas moulitiah klaire

    That will be good.

  • http://Facebook surendra

    My bbm not working.

  • Agunbiade Bukola

    Do something about battery challenge

blog comments powered by Disqus