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Taking Action to Stop Leaks

03.26.14 / John Chen

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In my short time leading BlackBerry, I’ve been impressed by this company’s fighting spirit. It’s this resilience that is driving us to transform the company and bring the brand back to its iconic stature. And I know that you – our customers and partners – are all in the fight with us.

One of the most frustrating things for all of us at BlackBerry is when a critical and confidential project is reported in the media before we are ready to discuss it. Leaks are, at their best, distracting, and at their worst downright misleading to our stakeholders. The business implications of a leak are seldom advantageous.

This is why I want to make you aware that, right now, we are pursuing legal action against a party who stole confidential information about a future BlackBerry product and made that information public. This person falsely posed as an employee of one of our carrier partners to obtain access to secured networks.

I recognize that, in some cases, the leaks reflect people’s genuine interest in BlackBerry. There are a lot of people whose enthusiasm for our company and our products makes them want to know what we will do next — and that can be a tremendous asset for us as a brand.

But, when curiosity turns to criminality, we must take strong action.

We will always take appropriate actions to prevent leaks from happening and in some cases this means prosecuting individuals — internally or externally — who leak confidential information.

This may mean you see a few less blog posts with photos and rumors of the next BlackBerry smartphones. I know those can be fun for our fans, but rest assured that we’re committed to communicating our biggest updates to you early and often – when they are ready to be shared.

John Chen

About John Chen

John Chen is Executive Chairman of the Board and Chief Executive Officer of BlackBerry. Appointed in November 2013, John led BlackBerry’s turnaround stabilizing the company’s financial position, ensuring its viability, and pivoting its operations from consumer hardware to enterprise software. Today the company takes advantage of the current growth opportunities in IoT and Cybersecurity and is pioneering the convergence of these two markets.

John is a distinguished business leader and proven turnaround executive with over 40 years of engineering and management experience. Prior to joining BlackBerry, John served as Chairman and CEO of Sybase Inc. where he re-invented the company and achieved 55 consecutive quarters of profitability during his 15-year tenure.

Recognized as a thought leader and as a respected voice in foreign policy, John has testified before Congress on U.S.–China trade relations and was appointed by U.S. President George W. Bush to serve on the President's Export Council. In 2006, he was appointed co-chair of the Secure Borders and Open Doors Advisory Committee. Additionally, John chaired the U.S.-China Policy Advisory Roundtable for the Center for Strategic and International Studies (CSIS), served on the Board of the National Committee on U.S. China Relations since 2012, and has been a member of the Committee of 100 since 1997 and its Chairman from 2009-2011.

John graduated magna cum laude from Brown University with a bachelor's degree in electrical engineering and a master's in electrical engineering from the California Institute of Technology (Caltech). John has an honorary professorship from Shanghai University, and honorary doctorates from San Jose State University, City University of Hong Kong, and Hong Kong University of Science and Technology. John has received awards from the U.S.-Asia Institute, the U.S.-China Policy Foundation, the California-Asia Business Council, and the U.S.-Pan Asian American Chamber of Commerce Education Foundation.

John served on the Board of Directors for The Walt Disney Company (2004-2019) and Wells Fargo & Co. (2006-2018) and as a trustee of Caltech (2008-2022). John is an Advisory Board member of the US Chamber China Center. He is also active in the not-for-profit community, and is a board member of the National Committee on U.S.-China Relations, member of CFR, national trustee of The First Tee and Governor of the San Francisco Symphony.