Lawful Access, Corporate Citizenship and Doing What’s Right

Protecting customer privacy is a core BlackBerry principle

When it comes to doing the right thing in difficult situations, BlackBerry’s guiding principle has been to do what is right for the citizenry, within legal and ethical boundaries. We have long been clear in our stance that tech companies as good corporate citizens should comply with reasonable lawful access requests. I have stated before that we are indeed in a dark place when companies put their reputations above the greater good.

This very belief was put to the test in an old case that recently resurfaced in the news, which speculated on and challenged BlackBerry’s corporate and ethical principles. In the end, the case resulted in a major criminal organization being dismantled. Regarding BlackBerry’s assistance, I can reaffirm that we stood by our lawful access principles. Furthermore, at no point was BlackBerry’s BES server involved. Our BES continues to be impenetrable – also without the ability for backdoor access – and is the most secure mobile platform for managing all mobile devices. That’s why we are the gold standard in government and enterprise-grade security.

For BlackBerry, there is a balance between doing what’s right, such as helping to apprehend criminals, and preventing government abuse of invading citizen’s privacy, including when we refused to give Pakistan access to our servers. We have been able to find this balance even as governments have pressured us to change our ethical grounds. Despite these pressures, our position has been unwavering and our actions are proof we commit to these principles.


For more about today’s IT security challenges and solutions, join us for our free Executive Panel: Security, Productivity, and the Cloud webcast April 27 at 11 a.m. EDT. You’ll gain key insight from David Kleidermacher, Chief Security Officer at BlackBerry, and John Hewie, National Security Officer at Microsoft Canada, on how to balance security with productivity, take more control over your data security and more. Reserve your place by registering today.

About John Chen

As Executive Chairman and CEO of BlackBerry Limited, John Chen is responsible for defining the company’s vision and goals, setting its strategy, and ensuring the team’s execution matches corporate objectives. Appointed in November 2013, John has led BlackBerry through a successful pivot from hardware icon to software leader. Today the company is poised to leverage its brand strength and heritage in mobile security along with its enterprise cybersecurity and embedded software growth engines to accelerate into the Enterprise of Things, an emerging category with billions of connected devices and massive market potential.

John has more than 30 years of engineering and management experience including serving as Chairman and CEO of Sybase Inc. along with executive roles at Siemens Nixdorf, Pyramid Technology Corp., Unisys, and Burroughs Corp.

John graduated magna cum laude from Brown University with a bachelor's degree in electrical engineering and a master's in electrical engineering from the California Institute of Technology (Caltech). In addition to BlackBerry, John serves on the board of directors for The Walt Disney Company in addition to several non-profits and previously served on the board of directors for Wells Fargo, CIT Group Inc., Beyond.com, Niku Corporation, Wafer Technology, and Turbolinux.

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