Lawful Access, Corporate Citizenship and Doing What’s Right


Protecting customer privacy is a core BlackBerry principle

When it comes to doing the right thing in difficult situations, BlackBerry’s guiding principle has been to do what is right for the citizenry, within legal and ethical boundaries. We have long been clear in our stance that tech companies as good corporate citizens should comply with reasonable lawful access requests. I have stated before that we are indeed in a dark place when companies put their reputations above the greater good.

This very belief was put to the test in an old case that recently resurfaced in the news, which speculated on and challenged BlackBerry’s corporate and ethical principles. In the end, the case resulted in a major criminal organization being dismantled. Regarding BlackBerry’s assistance, I can reaffirm that we stood by our lawful access principles. Furthermore, at no point was BlackBerry’s BES server involved. Our BES continues to be impenetrable – also without the ability for backdoor access – and is the most secure mobile platform for managing all mobile devices. That’s why we are the gold standard in government and enterprise-grade security.

For BlackBerry, there is a balance between doing what’s right, such as helping to apprehend criminals, and preventing government abuse of invading citizen’s privacy, including when we refused to give Pakistan access to our servers. We have been able to find this balance even as governments have pressured us to change our ethical grounds. Despite these pressures, our position has been unwavering and our actions are proof we commit to these principles.

For more about today’s IT security challenges and solutions, join us for our free Executive Panel: Security, Productivity, and the Cloud webcast April 27 at 11 a.m. EDT. You’ll gain key insight from David Kleidermacher, Chief Security Officer at BlackBerry, and John Hewie, National Security Officer at Microsoft Canada, on how to balance security with productivity, take more control over your data security and more. Reserve your place by registering today.

About John Chen

John is a distinguished and proven leader in the technology industry. Prior to becoming Executive Chairman and CEO of BlackBerry in 2013, John was Chairman and CEO of Sybase Inc., which he re-invented, led to 55 consecutive quarters of profitability, and eventually sold for $5.8 billion. John has also been an executive at Siemens Nixdorf, Pyramid Technology, and Unisys. He is currently a board member at Wells Fargo and Company, Walt Disney Company, and various academic institutions and philanthropic enterprises.

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