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Updated: Enhanced Group Chat and Other New Features in Latest BBM Enterprise Update

A new release of the BBM Enterprise application is now available for Android, iOS, and BlackBerry 10. We continue to focus on making BBM Enterprise an even better messaging solution for security-conscious organizations.

(Update: Some BlackBerry 10 users were experiencing battery drain after switching to BBM Enterprise. An update has been posted to address this issue. Thank you for your feedback.)

Highlights of this release include:

  • Video calling is now supported between BlackBerry 10 and Android/iOS contacts.
  • The BlackBerry 10 application, BBM Protected, has been rebranded BBM Enterprise to align with the Android and iOS versions. For more information on how to update your BlackBerry 10 application, watch this video.

(Note: While BlackBerry 10 consumer users of BBM will see an update available in the BlackBerry World app store, there are no changes for them.)

  • Group chat changes:
    • Existing group chats with 250 participants have been improved
      • Users who join can see message history
      • Attachments can be shared with all 250 members, even if the sender is offline
      • Now accessible from the Groups tab
      • Ability to send timed messages
      • Ability to retract individual messages or all sent messages
      • See which messages have been Delivered to and Read by with Ds and Rs
    • Enhanced groups with calendar and lists are no longer supported, and any existing chats will be removed upon upgrade. Please start a new secure group chat after upgrading.
  • A new unified start chat flow allows you to search for local and remote contacts simultaneously, making it easier to start a new 1:1 or group chat.
  • Phone number field has been added to the cloud directory (if enabled by your IT administrator).
  • Chat content in BBM Enterprise is now maintained after you switch mobile devices.
  • Security improvements to prevent spam messages and invites from being received.

We’re excited to make this update available to you.

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