For a chance to engage in conversation with the Senior Product Manager responsible for the development of the new BlackBerry® PlayBook™ tablet operating system, don’t miss the BlackBerry PlayBook OS 2.0 Community Insider Event on the BlackBerry Community Support Forums!

The event will take place this coming Wednesday, March 7th and Thursday, March 8th from 9:00 AM – 5:00 PM ET. During this time, Michael Clewley, Senior Product Manager for BlackBerry PlayBook tablet, will be on deck to answer support questions related to BlackBerry PlayBook OS 2.0. If you have a question for Michael that you’d like to post on the board, make sure to register for the community event before Wednesday, March 7th. You can find the PlayBook OS 2.0 Community Insider Event registration page here. If you aren’t familiar with our Insider Event series, check out the board for the BlackBerry® 7 event hosted by Annu Dawar to see how these sessions work.

For those of you who participated in the #InsidePlayBook OS 2.0 Accessories Giveaway on @BlackBerryHelp, we appreciate all of your topic suggestions and can’t wait to delve further into BlackBerry PlayBook OS 2.0 conversation on Wednesday and Thursday – see you there! Find out more info and register for the event here.

Update October 13th, 2011: Please note that this event has been rescheduled – we’ll update the blog as soon as a new date is available!

Happy October, #TeamBlackBerry. I’m happy to announce that the second Community Insider Event is right around the corner! In July, we featured BlackBerry® Senior Product Manager Alex Kinsella to answer questions related to the BlackBerry App World™ storefront. This time around, we’re bringing in our Senior Product Manager from Handheld Software Management, Annu Dawar, to discuss anything and everything you need to know about BlackBerry® 7 OS and devices.

If you’re a regular subscriber to the Inside BlackBerry Help Blog, you’ve surely read about some of the awesome features of BlackBerry 7 OS, and I know Annu has additional tricks up his sleeve that he can’t wait to share. With the holiday season on the horizon, our Support Community wants to make sure you have a chance to connect with the team behind the scenes, so make sure to stop by at some point on Wednesday, October 12th or Thursday, October 13th.

Read more at the Inside BlackBerry Help Blog »

Today marks the 3rd birthday of the BlackBerry® Support Community Forums! While we started out solely as a support site, the Forums have successfully grown into the thriving, vibrant communities we see today.

It’s in honor of our birthday that we’d like to announce two awesome new initiatives: We’re getting a brand new look, and we’re launching the Forums in their own Spanish version at Foros de Soporte Comunitario BlackBerry. So not only are we adding some great new features and a cleaner, more modern look, we’re also adding whole new sites to accommodate our ongoing growth.

As we mature, we want to keep things fresh by making sure the Forums are inviting and easy to navigate for all users. From our valued Super Users to our New Visitors, we want everyone to feel as though this is a community they’re proud to be a part of – and one that they will invite their friends to join! With the redesigned look, you’ll see new features like the integration of our Inside BlackBerry Blogs, our Twitter® Support channels, and links to our other Community platforms like myBlackBerry, BlackBerry Beta Zone and BlackBerry Developer Zone.

You’ll also notice that we have added three top level categories: General Support, Business Support and Developer Support and further divided the existing categories under these top level categories. The redesign will not effect existing user generated content. All posts will exist as they do now, but will be divided under the new top level categories.

Our new Spanish Forums will also launch with the redesigned look and feel, and incorporate messages from our Spanish Twitter account @AyudaBlackBerry.

Thanks again for being a part of our community, and we hope you enjoy the redesign!

Have you ever run into a technical support issue while you’re out and about? Or perhaps you recently posted to the BlackBerry® Support Community Forums already and are waiting to receive a reply from the community? Well, we’ve got an awesome little-known secret to let you in on: The BlackBerry Support Community Forums are fully optimized to be viewed right on your BlackBerry smartphone!

The site offers much of the functionality available via your desktop browser, but displays in a clear, concise format to accommodate mobile browsers. Reading and responding to posts is as easy as it is on your computer!

Read more at the Inside BlackBerry Help Blog »