Did you know that when you purchase a BlackBerry® PlayBook™ tablet, it comes with 90 days of complimentary technical support and has a 1-year limited hardware warranty? Today, I’d like to provide some insight into how you can take advantage of the complimentary technical support. Additionally, I want to show you how to extend your technical support and limited hardware warranty to two years with the purchase of the BlackBerry® Extended Protection Plan that is offered only to those BlackBerry PlayBook tablet owners within 30 days of device activation.

One of the major benefits of the BlackBerry Extended Protection Plan is that it includes one-time protection for accidental damage from handling, so if you spill your coffee on your BlackBerry PlayBook tablet and it isn’t working as expected, all you need to do is send it to us – and if we can’t fix it, we’ll send you a replacement BlackBerry PlayBook tablet (subject to applicable Terms and Conditions). Talk about peace of mind!

Read more at the Inside BlackBerry Help Blog »

Have you ever run into a technical support issue while you’re out and about? Or perhaps you recently posted to the BlackBerry® Support Community Forums already and are waiting to receive a reply from the community? Well, we’ve got an awesome little-known secret to let you in on: The BlackBerry Support Community Forums are fully optimized to be viewed right on your BlackBerry smartphone!

The site offers much of the functionality available via your desktop browser, but displays in a clear, concise format to accommodate mobile browsers. Reading and responding to posts is as easy as it is on your computer!

Read more at the Inside BlackBerry Help Blog »