INSIDE BLACKBERRY BLOG

A Unified Government’s Crisis Communication Response

ATHOC / 01.19.17 / Efraim Petel

Donald Trump was sworn in as the President of the United States on January 20, 2017.  To accommodate the sizeable number of protestors due to his controversial nature, tight security was set up for the ceremony.

In addition to the protestors and divided attendees, multiple agencies, including the FBI, the Metropolitan Police of Washington, the National Park Service, and the United States military, attended his inauguration. With so many agencies present, ensuring an effective, unified response to security risks became the number one priority.

In 2015, President Barack Obama signed the DHS Interoperable Communications Bill, which requires the Department of Homeland Security to guarantee that its components - TSA, the U.S. Coast Guard, Immigration and Customs Enforcement, Secret Service, and more - can easily communicate with one another in a crisis situation as part of an ongoing effort to improve inter-departmental communication.

There are over 240,000 people employed by the Department of Homeland Security across 24 agencies. The ability to communicate across all agencies in the Department of Homeland Security and additional organizations requires multiple communication systems to work together, which means keeping track of each agency's contact information. 

Ensuring that all departments can function together in a disaster scenario requires a crisis communication platform that integrates with the working parts of every organization without modifying any existing communication tools.  AtHoc Connect is the right platform for this herculean task.

AtHoc Connect allows organizations their own permission-based communications networks. AtHoc's crisis communications functionality enables all connected members to exchange alerts, share multimedia content, and send geographical-based information with any other connected member. Each organization manages its own information, and every message is protected by AtHoc's leading security.  AtHoc Connect is compatible with the nation's leading communication platforms, which allows implementation without a large investment.

 It is imperative that security organizations can communicate with one another in real-time at a major event like Trump's inauguration.  AtHoc Connect allows for better coordination, faster decision-making, and improved communication in crisis situations where a seconds' delay could be fatal.

To see what AtHoc can do for your business, click here, or click here to learn more about AtHoc Connect.

Efraim Petel

About Efraim Petel