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To Our Valued Customers, Partners and Fans: An Open Letter from BlackBerry

10.14.13 / Donny Halliwell

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Chances are you’ve been reading a lot about BlackBerry lately. So have we. That’s why today, we’re sending a clear message of our own. We’ve published an open letter in major publications around the world to set the record straight for the tens of millions of users who depend on BlackBerry every single day.

We believe in BlackBerry – our people, our technology and our ability to adapt – and we are fighting for our business every day. That fighting spirit is fueling everything we do. Of course, we acknowledge that we are going through a difficult period, but we are restructuring and refocusing our team and our resources so we can deliver what you’ve always depended on from BlackBerry.

Our message is clear: whether a government, a business or an individual customer, you can continue to count on BlackBerry for the vital mobile technology you need. Our BlackBerry 10 platform delivers best in class productivity with world-leading security and enterprise mobility management. BBM is a growing private social network that we are expanding beyond the immediate BlackBerry ecosystem to Android and iPhone users to deliver greater value.

Our customers are the heart of our success and we are laser-focused on continuing to serve them. BlackBerry is for people who value productivity as their top priority during the day. Our fans are proud power users who are always on the go and striving to achieve. They work hard. They play hard. They make decisions. They get things done. They change business, markets and the world they live in. BlackBerry will not waiver from our commitment to them.

We welcome your feedback on the letter, which we’ve shared below. Thank you for your commitment to BlackBerry.

BlackBerry Open Letter_English

Donny Halliwell

About Donny Halliwell

Donny is a Senior Product Marketing Manager at BlackBerry and Former Editor-in-Chief for the Inside BlackBerry blogs. There's no disputing, #TeamBlackBerry is awesome. I'm pumped to have the opportunity to talk with you and bring you the latest and greatest from Inside BlackBerry every day. In my spare time, I can be found helping entrepreneurs and startup companies grow their business. I spend the rest, obsessing over the auto industry, or enjoying music. Follow me on Twitter or Google+