In June 2016, JTB Corp, a major Japanese travel agency, announced it had experienced a massive data leak after their servers were compromised. Initial reports indicate that 7.93 million people who used JTB Corp. to book travel may have had their personal booking data exposed, a revelation that sent shockwaves of alarm through Japan.
The leaked data contains sensitive personal information including customers' names, home addresses and email addresses. Passport details were also leaked in the attack, including over 4,300 valid passport numbers, revealed local media outlet Japan Times.
JTB Corp., headquartered in Tokyo, is one of the largest travel agencies in the world, employing over 26,000 people. The official announcement revealed that the source of the attack was a targeted email phishing campaign: a company employee opened a Microsoft® Word document email attachment infected with a particularly stealthy trojan known as PlugX, which spread to infiltrate the company’s data server. The document in question purported to be a travel booking request from All Nippon Airways Co.
JTB President Hiroyuki Takahashi has since apologized for the breach, which may also affect JTB customers who used the firm’s online booking portal. The case spotlights the urgent need for companies that store large quantities of sensitive customer information to review and strengthen their cybersecurity policies and practices. This should include cybersecurity awareness training for all employees, who are often the most overlooked link in the security chain.
PlugX Comes Out to Play
Here’s the shocking thing: PlugX, sometimes referred to as Korplug, is not a new threat. However, the recent attacks against JTB have put this family of malware back under the spotlight. PlugX and associated trojans such as Elirks (an information stealer) have undergone years of evolution, employing different and novel techniques over time, thereby ensuring high levels of stealth, persistence, and detective/preventative control evasion.
That much being said, we have observed that traditional signature-based antivirus (AV) technologies still have issues detecting these ‘older’ malware families. With years of easily accessible samples freely available for research and study, one has to wonder exactly what is stopping traditional AV vendors from taking steps to upgrade the functionality of their products in order to prevent the execution of these threats.
In this write-up, we will focus specifically on the PlugX family and some of the recent techniques used by the malware authors to establish a foothold on the targeted endpoints. We must be very clear to point out that the samples highlighted and analyzed in this blog post are not the exact PlugX samples directly associated with the JTB incident. However, current intelligence indicates that very similar PlugX files and techniques were used in the actual attack.
This is, therefore, a prime opportunity to revisit this threat family, and to take a closer look at some specific behaviors associated with the PlugX family, as well as highlight the power of Cylance’s artificial intelligence-based technology to prevent these threats from ever occurring.
Meet PlugX – a RAT in Sheep’s Clothing
PlugX is a multi-function remote access trojan (RAT) with a history going back to at least 2012. The use of PlugX is not exclusive to any one adversarial group, nor is it unique to any specific region. Over the years, it has been observed as a component of many notable attacks, including Operation Poisoned Handover, Operation Poisoned Hurricane, ClassicWind, Clandestine Fox and many, many more.
In the latest travel agency attacks, reports indicate that the PlugX malware came bundled with, or programmed to identify the presence of, many legitimate applications. Recent examples include Intel’s CPUMonitor, Dell’s Toad for Oracle packages, and Microsoft’s System Information utility. The malware also comes with a PlugX DLL and a high entropy binary that contains shellcode. It leverages the legitimate executables to side-load PlugX into the executable.
DLL side-loading takes advantage of vulnerable executables that do not specify imported DLL locations during runtime. When this happens, the threat actor can trick the OSLoader into loading a malicious DLL in place of the original DLL and storing the newly crafted DLL in the same root directory as the executable. When this happens, the DLL will then get imported into the executable.
In recent attacks, the PlugX trojan was reportedly embedded into weaponized Microsoft Word documents, which were then attached to spear-phish emails. The trojan will often generate a new, unique copy of the malicious document to further avoid detection. Spearphishing is a popular technique commonly used to gain access to high-value corporate and financial networks, such as in the case of the recent SWIFT banking attacks.
PlugX: Under the Hood
PlugX is typically configured through a builder. The builder contains different settings that the threat actor can use, including specifying a legitimate executable, backdoor connections, services and scheduled events. These options in the PlugX builder allow the threat actor to specify a legitimate application which it then uses to gain a foothold on the victim’s system.
In the example below, we show versions of the PlugX builder using CPUMonitor and the Operating System Information Utility (msinfo32):
Figure 1: PlugX Builder Showing Intel's CPU Monitor Being Used as a Legitimate Executable
Figure 2: PlugX Builder Showing the Operating System Information Utility (msinfo32) Being Used as a Legitimate Executable
Additional configuration options in the PlugX builder application are shown below:
Figure 3: PlugX Rogue/ DNS Server Options
Figure 4: PlugX Event Scheduling Options
PlugX Sample Analysis
When specifically analyzing the sample (8abcbfe0f44726f898c1c288c4a5d3a84f1aa11a60156e28d125fffbf0b81ce6) we observed the following behavior: PlugX injects code into process "C:\Windows\SysWOW64\svchost.exe” and elevates its access by utilizing the following kernel mode functions:
SeShutdownPrivilege
SeIncreaseQuotaPrivilege
SeCreateTokenPrivilege
SeAssignPrimaryTokenPrivilege
SeLockMemoryPrivilege
SeMachineAccountPrivilege
PlugX then injects code into msiexec.exe, drops a malicious Microsoft Word document into the victim’s AppData\Local\Temp folder, and then attempts to launch/open the Word document.
Figure 5: PlugX Malicious Code Injection Process Witnessed Via Process Explorer
Figure 6: Malicious Word Document Dropped Into Victim's Temp Folder by PlugX
PlugX profiles the victims and the infected computer system by collecting the user name and computer name. Then it uses a pipe for inter-process communication to pilfer intellectual property, credentials, etc.
This particular sample calls out to and interacts with the following IP address:
202.181.24.147
Figure 7: PlugX on the Rampage... Viewed Via Wireshark (Network Protocol Analyzer)
CylancePROTECT vs. PlugX
Cylance’s research team tested an assortment of PlugX binaries - collected over the last year - against CylancePROTECT and our current mathematical models. Our artificially intelligent, math-based technology was able to stop and prevent execution on 100% of all tested samples of PlugX.
This is definitely not the case when reviewing the detection history of these same binaries across traditional, signature-based AV technologies. Given the financial and business impacts of a PlugX-related attack, no business or corporation can afford to let these threats go undetected.
Results as seen in the CylancePROTECT console (and local agent) are shown below.
-Believe the math!!!
Figure 8: CylancePROTECT Console Showing the Detection of 118 Out of 118 Malicious PlugX Samples
Figure 9: CylancePROTECT Threats Tab Showing 118 out of 118 PlugX samples Quarintined, Pre-Execution
Our threat research team recently posted a video showing our technology in action against PlugX:
VIDEO: CylancePROTECT vs. PlugX
Indicators of Compromise (IOCs)
SHA256 Hashes
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