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BlackBerry Workspaces Achieves Highest Scores for Two Use Cases in Gartner’s Critical Capabilities for Content Collaboration Platforms Report

BlackBerry’s heritage is steeped in enabling enterprise workers to securely and seamlessly collaborate, anytime, anywhere. As the needs of modern enterprises change rapidly, BlackBerry has evolved to meet them. Today, we are proud to announce that in the 2017 Gartner Critical Capabilities for Content Collaboration Platforms Report, our secure content collaboration platform, BlackBerry Workspaces, achieved the highest scores in the Workforce Collaboration and Centralized Content Protection use cases versus 12 other vendors.

Our strong competitive performance in this latest report from Gartner follows closely – and should not be confused with – our recent repeat sweep of the highest scores in all six use cases in Gartner’s 2017 Critical Capabilities for High-Security Mobility Management Report.

Long a priority for highly-regulated industries, secure collaboration is now a requirement for every business, as high-profile data breaches such as Equifax and HBO continue to accelerate. It’s why traditional Enterprise File Synchronization and Sharing (EFSS) platforms are evolving in new directions. Enterprise collaboration means more than just file sharing and personal productivity. Collaboration requires solutions that allow teams to work effectively across your entire organization, as well as with partners, customers, suppliers and others outside your organization.

“Customers’ needs have moved beyond traditional EFSS use cases to ones that play a more strategic role in the use and sharing of unstructured content in the digital workplace,” reads Gartner’s recently-published September 2017 Critical Capabilities for Content Collaboration Platforms (CCP) Report.

Gartner states that, “by 2020, 80% of large and midsized organizations in mature regions will have deployed one or more content collaboration platform (CCP) products to implement a content productivity and collaboration strategy”. Gartner’s new report uses five common use cases to assess and score products across nine critical capabilities.

We’re excited at how well Blackberry Workspaces has performed under these new, expanded evaluation criteria. Assessed CCP vendors included Accellion, Axway (Syncplicity), Box, Citrix, Ctera, Dropbox, Egnyte, Google, HighQ, Intralinks (by Synchronoss), Microsoft, Thru, and ourselves. Out of 13 leading content collaboration vendors, BlackBerry received the highest score in two of five enterprise use cases – Workforce Productivity (4.46 out of 5) and Centralized Content Protection (4.45 out of 5). We also received the second highest scores in Extended Collaboration (4.37 out of 5) and Lightweight Workflow (4.43 out of 5).

We are pleased with our scores for BlackBerry Workspaces because we believe it validates our strategy: enabling mainstream and high-security enterprise employees to seamlessly and securely collaborate anytime, anywhere with each other as well as with external suppliers, partners and customers.

Whether you are a Hollywood studio needing to protect scripts and pre-released movies, a manufacturer safeguarding product designs, a company complying with defense industry rules or customer privacy regulations, secure collaboration – where security doesn’t impede collaboration – has become a requirement for just about every organization. We believe our positioning in this report reflects that mindset – and reflects the real difference between secure and BlackBerry Secure.

To learn more, download the Gartner 2017 Critical Capabilities for Content Collaboration Platforms Report.


Gartner Critical Capabilities for Content Collaboration Platforms, Karen A. Hobert, Monica Basso, Michael Woodbridge, 12 September 2017

Gartner does not endorse any vendor, product, or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Dan Auker