Skip Navigation
BlackBerry Blog

BlackBerry Is a 2023 Customers’ Choice for Unified Endpoint Management Tools on Gartner® Peer Insights™

CYBERSECURITY / 02.07.23 / Billy Ho

BlackBerry is excited to announce we have been recognized as a Customers’ Choice vendor for 2023 in the Unified Endpoint Management Tool category on Gartner® Peer Insights™.

This distinction is a recognition of vendors in this market based on feedback and ratings from 55 verified end users of our product, as of Jan. 27, 2023. Overall, BlackBerry reviewers gave us an outstanding 4.6 out of 5 rating for Product Capabilities, a 4.6 out of 5 rating for Deployment Experience, and a 4.6 out of 5 rating for Support Experience.

Our team at BlackBerry is particularly honored to receive this distinction, since it comes directly from our customers — the people we’re here to serve.

The Gartner Peer Insights Customers’ Choice recognizes vendors in this market based on reviews from end user professionals verified by Gartner. The Customers’ Choice distinction takes into account both the number of reviews and the overall user ratings. To ensure fair evaluation, Gartner maintains rigorous criteria for recognizing vendors with a high customer satisfaction rate.

Here are some comments from customers that contributed to this distinction:

  • "The amazing BlackBerry NOC beats the competitors by a mile. The IT Policy guide containing all the possible configuration controls for all device type activations — This is truly an amazing document and way to go BlackBerry for keeping it updated for all the OS's/ Platforms as they evolve. Stability! — Very important to provide our end users with 24/7 secure access (via BSCP VPN) to company's resources when conducting business anywhere in the world."  
    - Sr. Consultant, Infrastructure Management, Banking. Read the full review.  

  • “Strong focus on security, excellent support, and a wide array of offerings. Blackberry works closely with us to understand our requirements and we have built a strong partnership with them.”  
    - Specialist, Infrastructure Architecture, Telecommunication. Read the full review

  • “Great customer support and expert advisers.”  
    - IT Associate, Healthcare and Biotech. Read the full review.

To learn more about this distinction, or to read the reviews written about our products by the IT professionals who use them, please see the UEM page on Gartner Peer Insights.

To all of our valued customers who submitted reviews, thank you! Your feedback helps us create better products to fit your needs, and we look forward to continuing to maintain the trust and confidence you have placed in us — as reflected in your reviews.

If you have a BlackBerry story of your own to share, we encourage you to join the Gartner Peer Insights community and weigh in.

For similar articles and news delivered right to your inbox, please subscribe to the BlackBerry Blog.
The Gartner Peer Insights Customers’ Choice Badge, Gartner®, and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner® Peer InsightsTM content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
Billy Ho

About Billy Ho

Billy Ho is Chief Technical Advisor to the CEO at BlackBerry.