Announcing CylanceMDR Pro — Reclaim Confidence in Your Security Posture

CYBERSECURITY / 07.16.24 / Bruce Sussman, Kirin Sennik, Paul Zimski

Chief Information Security Officers and their teams are getting worn out and burned out. In fact, Gartner recently reported that by 2025, nearly half of all cybersecurity leaders will change jobs, and 25% will leave for entirely different roles.

Making meaningful improvements to your security posture is exhausting work: Threat actors evolve, you need more context, you buy more tools. Then you are drowning in alerts and complexity — and you realize that being short-staffed in your growing enterprise is taking a toll. How can you catch a break?

An increasing number of security leaders are turning to managed detection and response (MDR) to break this cycle and simplify security. The easiest way to do this is to choose an MDR service that allows you to keep your current security stack. CylanceMDR™ is just such a service. Built on open XDR and powered with the pioneering Cylance® AI, it offers comprehensive visibility across all attack surfaces, including endpoint, network, cloud, SaaS, identity, and email, all managed by the cybersecurity veterans who have claimed the title of SOC X champions.

In a market with hundreds of managed security players, BlackBerry is one of only 8 vendors to participate in the MITRE Engenuity ATT&CK® Evaluations for managed services.

CylanceMDR delivers the confidence you need with an AI-powered platform, a continuous full-service engagement model, and experts who act as a trusted extension of your team. The outcomes of having a partner like this allow you to confidently report that your organization is becoming more secure.

The Cybersecurity Challenge

Modern organizations face several critical cybersecurity challenges.

Resource Constraints and Talent Gaps

Maintaining an in-house security operations center (SOC) is costly and requires significant infrastructure, software, and highly skilled personnel investment. The scarcity of qualified security professionals exacerbates this issue, making it difficult to find and train enough experienced individuals to deliver 24x7 coverage to fend off cyber threats. Employee burnout increases turnover, leaving business objectives unmet and the loss of key team members can impact security program continuity and sustainability—a risk most businesses cannot afford.

Expanding Attack Surface

BlackBerry threat researchers recently documented that the number of unique threats facing organizations increased nearly 250% in the last 18 months in the first quarter of 2024 (chart, below), a challenge that further overwhelms security teams as threat actors turn to generative AI and other free or cheap tools.

Chart: The rise of novel malware uncovered in the BlackBerry Global Threat Intelligence Report.

With more devices, users, and applications connected than ever before, the attack surface also continues to expand exponentially. This makes it challenging for security teams to monitor, detect, and respond to threats effectively.

Alert Overload and Uncertainty About How to React

Security teams often deal with poorly integrated and configured tools that generate non-stop alerts. This can overwhelm even seasoned security veterans, causing them to miss critical threats.

Inadequate incident response capabilities mean attackers can dwell longer within systems, increasing the odds of a successful attack. BlackBerry Advisory CISO Gregory Richardson explains one recent case of a security team missing a ransomware attack that could have been stopped if the organization had an MDR like CylanceMDR. The organization could have accessed specialized help at the push of a button.

Insurability and Regulatory Compliance

Ensuring compliance with security standards and regulatory mandates is vital for obtaining cyber insurance coverage. Misconfigured tools or non-compliance with insurer requirements can leave organizations vulnerable to uninsured losses.

The Solution

To address cybersecurity challenges, organizations are increasingly turning to MDR providers to strengthen their security posture and enhance their threat detection and response capabilities. However, some MDR vendors lack either the advanced technology or the seasoned experts to identify and stop threats quickly.

Mature vendors combine the latest technology with a team of expert security professionals to augment your security program and offer continuous 24/7 monitoring. Look for an MDR provider that can help identify and investigate potential security incidents while providing guidance and support for incident response to minimize breach impact and ensure swift recovery.

How CylanceMDR Easily Improves Your Security Posture

With CylanceMDR, you can bolster your cybersecurity capabilities without overhauling the existing infrastructure.

The platform is powered by the pioneering AI that Cylance is known for.
CylanceMDR is built on an open XDR architecture that seamlessly integrates with your current tools. This allows you to maximize your investments and improve your security posture in days instead of months.
CylanceMDR includes proactive threat hunting from the award-winning BlackBerry Threat Intelligence Team.
Full-service incident response is also part of CylanceMDR. Even if you have an in-house SOC you can still summon additional expert help. You can reach the CylanceMDR team with the push of a button.
Onboarding is unusually easy, with no mandatory base-sensor to install.
CylanceMDR works with all major telemetry sources, allowing you to work with what you already have rather than incurring retooling costs to meet the requirements of another MDR provider.

As you can see, CylanceMDR forms a powerful combination of people, process and technology to better protect your organization.

Platform Capabilities

CylanceMDR offers comprehensive visibility across your entire IT infrastructure, including endpoint, network, cloud, SaaS, identity, and email. The platform collects, enriches, and analyzes telemetry to discern attack signals with high-fidelity detections. It is further fortified by proprietary threat intelligence, driving platform-level analysis and human-led investigations.

Real Threat Hunting

The CylanceMDR approach goes well beyond investigating IOCs (indicators of compromise). Instead, a combination of automated and expert-led, hypothesis-driven threat hunting becomes an extra layer of defense for your organization.

The approach combines structured and unstructured methods, analyzing 30 days of historical data to continuously ensure no threats are missed, even when security sensors are not generating alerts. And 24x7 alert monitoring enables proactive identification and response to potential security incidents.

Proven Advanced AI

The core of CylanceMDR is driven by our proven and predictive Cylance AI that takes automated measures to secure your environment — and generative AI to guide even junior analysts and reduce the number of escalations to senior members of your team. Generative AI is built right into the Cylance console to avoid context switching. already iIt already understands what you need to know, so there’s no need to create or use any prompts. CylanceMDR also uses AI for case management to more efficiently handle alerts and triage. Cylance is a pioneer in AI and continues to be a proven leader in AI according to recent independent analysis.

The Million Dollar Guarantee

How confident is BlackBerry in the people, process, and technology that comprises CylanceMDR? Our commitment to your security says it all: eligible CylanceMDR Advanced and CylanceMDR Pro subscribers receive the backing of our $1 million guarantee for breach-related expenses, such as forensic investigations and cyber extortion payments.

Security, Confidence, and Business Enablement

Isn’t it about time to boost the confidence you have in your security posture? Read how Sunningdale Tech is doing that right now with CylanceMDR and how it gave their team something else that was desperately needed: time to come up for air and complete other projects that help enable the business.

Explore CylanceMDR on your own or request to have us show you how it can help you and your organization.