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BlackBerry Recognized by Gartner as a Representative Vendor for Cylance MDR in the 2024 Gartner Market Guide for MDR

We are proud to share that BlackBerry has been recognized as a Representative Vendor for Cylance MDR in the 2024 Gartner Market Guide for MDR. Gartner® included a range of providers from its research to ensure coverage from a geographical, vertical and capabilities perspective. Gartner estimates that more than 600 providers in this market claim to offer MDR services; however, the few included in this Market Guide:

  • Are consistently visible to Gartner clients (based on inquiries)
  • Are variable in size and distribution as to reflect the buying population
  • Have a clear end-user and outcome-focused offering, one that is distinct from pure technology-driven offerings

We believe our recognition underscores the critical role that CylanceMDR plays in enhancing the security posture of organizations worldwide.

BlackBerry has been doubling down in expanding its MDR services and recently launched its most comprehensive MDR solution with a vendor-agnostic platform — CylanceMDR™ Pro. CylanceMDR Pro is the ideal solution for organizations looking to quickly bolster their cybersecurity capabilities without overhauling their existing security infrastructure.

Our Key Takeaways from the Gartner Report

According to Gartner, turnkey threat detection, investigation, and response (TDIR) capabilities are a core requirement for buyers of MDR services, who demand remotely delivered services deployed quickly and predictably.

The CylanceMDR platform provides comprehensive visibility across the entire IT infrastructure, including endpoints, networks, cloud services, and more. Its proactive threat hunting capabilities identify and neutralize potential threats before they can cause harm.

How We Believe CylanceMDR Compares to Other Vendors in the Market

Open Platform

One of the standout features of CylanceMDR is its open platform, which allows integration with any existing security stack. This flexibility is crucial for organizations that have already invested heavily in their cybersecurity infrastructure and are wary of vendor lock-in.

This integration allows Security Operations Centers (SOC) to maximize their current tools without needing a complete overhaul. CylanceMDR also stands out for its AI-driven approach to threat detection and response. The included and proprietary threat intelligence further enhances the platform’s capabilities, ensuring a proactive defense against emerging threats.

Human-Led Threat Hunting

While many MDR providers offer automated threat detection, CylanceMDR combines this with human-led threat hunting. This dual approach ensures that even the most sophisticated threats are identified and neutralized. The continuous 24/7 monitoring and proactive threat hunting provide an extra layer of defense that many other vendors lack.

Financial Assurance & Flexibility

To add to its credibility, CylanceMDR Pro provides qualifying customers with a $1 million guarantee for breach-related expenses. This financial assurance is a testament to BlackBerry’s confidence in its technology and services, providing its clients with an added layer of security.

Comprehensive Security Services & Flexibility

The suite of services offered by CylanceMDR is tailored to meet the unique needs of each organization. The platform provides end-to-end security solutions, from initial threat detection to incident response. BlackBerry broke the mold on one-size-fits-all MDR platforms.

For example, CylanceMDR “On Demand” is for organizations with current SOC teams so they can get additional expert help with the push of a button, in case something unusual is occurring in their environment. There are several other levels, including CylanceMDR Pro, where the CylanceMDR team provides your organization white glove service. See the flexibility offered by various levels of CylanceMDR

Addressing Resource Constraints

One of the biggest challenges facing cybersecurity teams today is resource constraints. Maintaining an in-house SOC requires significant investment in infrastructure and skilled personnel. CylanceMDR addresses this issue by providing a managed service that delivers the same, if not better, capabilities as an internal SOC. This allows organizations to focus on their core business functions while CylanceMDR handles their security needs.

Combatting Alert Overload

Alert fatigue is a common problem in cybersecurity, where teams are overwhelmed by the sheer volume of alerts generated by various tools. CylanceMDR utilizes advanced AI and machine learning algorithms to filter through these alerts, identifying genuine threats and eliminating false positives. This ensures that security teams can focus on legitimate issues without being bogged down by unnecessary alerts.

Flexibility and Scalability

Maximizing current technology investments while protecting against sophisticated threats is tricky. A mixed security stack risks fragmented response, while new endpoint solutions may cause vendor lock-in and less flexibility.

 The scalability of Cylance MDR and its open platform ensures that it can grow with the business, providing consistent protection as the organizational needs evolve.

Human Interpretation and Guidance

Cylance MDR offers hypothesis-driven threat hunting and daily, tailored exercises to detect and mitigate sophisticated attacks that might otherwise go unnoticed. It provides a 30-day historical analysis for enhanced resilience. And our experts guide you during mitigation to speed response and recovery.

Conclusion

We believe our recognition as a Representative Vendor in the Gartner report speaks to the value we deliver for those we serve.

Isn't it time to enhance your cybersecurity strategy? CylanceMDR can protect your organization and provide the peace of mind you deserve. Learn more, here

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GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Kirin Sennik

About Kirin Sennik

Kirin Sennik is Global Product Marketing Manager, Cybersecurity Solutions at BlackBerry.

 


Naser Al-Naser

About Naser Al-Naser

Naser Al-Naser is Director of Product Management at BlackBerry.


Paul Webber

About Paul Webber

Paul Webber is Senior Director of Product Management at Blackberry.