Elevate Your IT Operations with the Updated Cylance Multi-Tenant Console
In the fast-paced world of IT management, it helps to have an innovative partner who continuously improves what you can do and how efficiently you can do it. This is the motivation behind a long list of updates we recently unveiled in the Cylance Multi-Tenant Console (MTC). These enhancements will do three main things:
- Give you a productivity boost
- Strengthen your security
- Improve satisfaction and trust
Whether you're managing a 24/7 SOC or securing customer environments, we designed these updates with you in mind.
Experience the Future of IT Management, Today
Let's explore what’s new in the redesigned and updated Cylance console. You will see that it’s quite a list — and we believe it’s a giant step into the future of IT management.
One of the first things you’ll notice in the improved Cylance console is an enhanced user interface that makes navigating the MTC easier than ever before. Our updated UI is clean and modern and makes managing multiple tenants both straightforward and efficient.
The console’s new device grid provides query-based filtering and selection criteria for granular control and the ability to filter down to precise devices with just a few clicks. You’ll discover that the interface is extremely intuitive. Plus, you can now save commonly used filter queries for instant recall later. The days of wasting time to rebuild the same views again are over.
Enhanced Productivity & Efficiency
Seamless Multi-Console Switching
Managing multiple Multi-Tenant Consoles is now simpler than ever before and makes continuous oversight a breeze. With this feature improvement, you can maintain comprehensive control without interruptions, which is yet another productivity booster. This is added to the Multi-Tenant Unified Alerts view across customers.
Real-Time In-Console Notifications
BlackBerry regularly pushes out upgrades to improve the way you work, and we don’t want you to miss them. In the new console you get updates without needing to leave the console. You’ll now see things like feature updates, maintenance schedules, and important service information directly within the management view. This is more than convenient — it also saves time.
Optimized Tenant Provisioning
New tenants are immediately provisioned with optimized configurations based on proven best practices to reduce set-up times and guesswork. This means you can get started immediately without spending time customizing basic settings. Administrators can also export configurations as templates to standardize setups and expedite additional customer and tenant deployment.
Strengthened Security
Advanced Authentication Methods
BlackBerry takes your cybersecurity seriously, and we’ve just made it easier for you to do the same. The updated console helps you manage additional authentication methods, such as IP address restrictions, and supports both DUO and FIDO. You can now configure and assign granular authentication policies across users. This flexibility ensures that your access policies match your specific security needs and provides greater protection for your data.
Automated Zone Management
The BlackBerry team enhanced zone management features within the Cylance console. Now, you can logically segment devices based on various attributes and leverage new automated zone rules to dynamically assign devices to zones in real-time as their attributes change. Devices that no longer match criteria are automatically removed, making zone inclusion and exclusion truly automated. Paired with saved filter queries, once you find the devices you want in the device grid, getting them into an Automated Zone is a click away.
Improved Customer Satisfaction & Trust
Flexible Configuration Options
Beyond best practices, every organization also needs flexibility. The Cylance console gives you the tools to export custom tenant settings, reset your tenant, and import preferred configuration settings. You can experiment with different configurations before fully enrolling devices to significantly reduce setup times.
Get Credit for the Work You Do
In the upgraded console, it’s easy to demonstrate your value to customers through brandable and auto-generated monthly health reports. This is a case of “set it and forget it,” then “go and get credit” for the value you deliver. These reports summarize key metrics and are a powerful tool for building and maintaining stakeholder trust and satisfaction.
Try the New Cylance Multi-Tenant Console
We believe the latest updates to our Multi-Tenant Console are game changers for administrators with federated environments and service providers alike. With a modernized UI, advanced security features, streamlined tenant management, and intelligent automation, securing your IT environment has never been easier.
And thank you to our customers around the world who recognized us as a Gartner Customers’ Choice here and here, two years in a row. Your feedback is the driving force behind the new console improvements.
Ready to experience these groundbreaking features for yourself? Don't wait — transform your multi-tenant management today and discover the future of IT administration by talking to a BlackBerry expert.
