Finding the Perfect MDR Fit Is Easy with CylanceMDR
As organizations of all sizes grapple with how to protect their assets, data, and reputation from cyber threats, many are turning to Managed Detection and Response (MDR) services to fill critical gaps. As a result, the number of options available to organizations have exploded. According to Gartner’s 2024 Market Guide for MDR, there are more than 600 MDR services available on the market today, each delivering various levels of service at varying price points, each claiming to offer the best solution for its customers. In this confusing and oversaturated market, it becomes a nearly impossible task to find a solution that truly fits your organization's specific needs.
BlackBerry understands that no two organizations are exactly alike, and that needs also shift over time. From occasional on-demand help to a fully managed service — including the ability to bring your own security stack — CylanceMDR™ can meet you right where you are in your cybersecurity journey, and keep you company all along the way.
As your business grows and transforms, CylanceMDR adapts to your changing needs, ensuring that your security remains strong no matter how your organization evolves over time. Let’s explore different perspectives on MDR, and how CylanceMDR helps organizations to fill the gaps. Which of the categories below align most closely with your organizational needs?
“I Need Occasional Expert Support from an MDR”
Not every organization requires continuous, around-the-clock monitoring and response. For example, larger organizations might already have a competent in-house team that handles most threats effectively. However, even the most prepared organizations can face particularly thorny incidents that require specialized expertise or an additional set of eyes to ensure they're managing the threat appropriately.
For organizations that primarily manage their cybersecurity internally but occasionally need expert assistance, CylanceMDR™ On-Demand delivers an ideal solution. This service is specifically designed for users of CylanceENDPOINT™ who might require a bit of extra help from time to time. It’s also a valuable resource for organizations operating with limited budgets, as it allows them to access top-tier expertise without the cost of a full-time service.
With CylanceMDR On-Demand, you gain immediate access to cybersecurity professionals whenever the need arises. Whether it's the middle of the night or during peak business hours, experts are available 24x7 to consult on emerging threats. This rapid response capability ensures that you can quickly understand the nature of a threat and formulate an effective response plan. CylanceMDR On-Demand acts as a safety net, providing peace of mind because you are no longer alone when facing complex cybersecurity challenges.
“I’d Like Help with Daily Operations and Optimization from an MDR”
For some organizations, the challenge isn't just about responding to threats but also about improving overall security service delivery. They may have invested in robust endpoint protection solutions like CylanceENDPOINT but lack the expertise or resources to operate it effectively on a day-to-day basis. Misconfigurations, lack of off-hours monitoring, and untuned systems can leave gaps that cybercriminals are eager to exploit.
CylanceMDR™ Standard is tailored for organizations seeking professional assistance with the daily operations of their Cylance environment. This service ensures that Cylance® solutions are properly installed and configured, along with continuous security monitoring for maximum effectiveness.
The onboarding process includes a thorough assessment of your current setup, followed by expert configuration and tuning of your Cylance tools. Once the system is optimized, the service provides 24x7 monitoring, triage, and response to cyber threats. Your Cylance environment is continuously overseen by security operation professionals who can detect and respond to threats promptly, minimizing potential damage.
Additionally, CylanceMDR Standard includes custom tailored threat hunting. This proactive discipline deploys expert human analysts to search through EDR telemetry for hidden threats that standard security measures might miss.
By identifying and neutralizing these threats early, the service helps to prevent potential breaches by sophisticated threat actors deploying new and unique tradecraft. Regular monthly reports and advisory services keep you informed about your security posture, emerging threats from BlackBerry’s renowned Threat Research and Intelligence Team, and recommendations for further improvements.
“I Want my MDR to Completely Offload Management of Endpoint Protection”
Managing endpoint protection can be a complex and time-consuming task. For organizations that prefer to focus their resources on core business activities rather than cybersecurity management, completely offloading these responsibilities can be highly beneficial.
CylanceMDR™ Advanced is designed for organizations that want to entrust their endpoint security management entirely to experts. This service includes all the features of CylanceMDR Standard—such as onboarding, configuration, tuning, and 24x7 monitoring — but takes it a step further by adding incident response and forensic investigation capabilities.
In the event of a security incident, the CylanceMDR Advanced team conducts a thorough forensic investigation to determine the scope and impact of the breach. They then implement remediation strategies to eliminate the threat and prevent future occurrences. This level of support ensures that even in the face of sophisticated attacks, your organization has the expertise and resources to respond effectively.
Moreover, CylanceMDR Advanced offers a $1 million warranty to cover security incident costs for eligible customers. This financial protection underscores the confidence in the service and provides additional peace of mind. Knowing that you have a financial safety net allows you to focus on your business without the constant worry of potentially devastating cyber incidents.
“I’m Looking to Partner with Experts for Comprehensive Security Operations and Bring My Own Security Stack”
Most organizations are protected by a complex array of security technologies—firewalls, secure web and email gateways, antivirus software, and more. However, integrating these disparate systems and managing them effectively requires a high level of expertise that many organizations lack. Without proper integration and management, these investments may not provide the expected level of protection.
For organizations seeking expert help with end-to-end security operations, CylanceMDR™ Pro service delivers a complete solution for security operations by leveraging an open Extended Detection and Response (XDR) ecosystem. With out-of-the-box integrations with over 300 cybersecurity technologies, you can bring your own stack with you, and CylanceMDR Pro enables all your security tools to work seamlessly together to deliver the best possible defense against cyberattacks.
This Cylance open XDR platform allows for the aggregation and analysis of data from across your entire existing security stack to improve threat detection and enable more effective responses around the clock. And like the CylanceMDR Advanced service, CylanceMDR Pro includes a $1 million warranty for eligible customers, offering financial protection against security incidents. This comprehensive approach means that your organization can benefit from expert security operations, allowing your internal teams to focus on strategic initiatives and core business functions.
CylanceMDR Fits Your Security Needs Now and in the Future
The cybersecurity landscape is complex and ever-changing. With threats evolving daily, organizations like yours need a security partner that understands your unique challenges. CylanceMDR stands out by offering you a flexible portfolio of MDR services – including the ability to bring your own security stack.
Whether you need occasional expert support to handle complex incidents, assistance with optimizing and managing daily security operations, a complete offloading of endpoint protection management, or a partnership to handle comprehensive security operations across a wide array of technologies, CylanceMDR has a solution crafted for your needs.
Please reach out or learn more about CylanceMDR in the on-demand webinar: Elevate Your Defense – Bring Your Own Security Stack with CylanceMDR.
