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Securing the Conversation: Managing High Stakes Government Group Chats

As nations around the world strengthen their defense strategies, bolster digital resilience, and navigate an increasingly turbulent geopolitical landscape, one reality is clear: the group chats taking place between senior government officials regarding defense, security, and generally sensitive information can easily become the weakest link resulting in front-page news, or worse - a dangerous security breach. Secure communication is a necessity and a core element of national security.

Recent high-profile incidents of the use of consumer-grade applications by government officials like Signalgate have brought this into sharp focus. While built-in encryption makes consumer-grade apps seem secure, it is now abundantly clear they lack the necessary access controls and identity verification to prevent unauthorized individuals from accessing highly sensitive conversations. The failures we have witnessed are not encryption failures, but failures of assurance. Encryption alone is not enough. Without verified identity, enforced access policies, metadata protection, and full control over infrastructure, even secure-looking systems become liabilities.

Security Needs to Be Convenient to Be Effective

Nobody would dispute that security, particularly when it comes to government classified matters, is non-negotiable. Yet, many government officials who understand the risks of consumer-grade applications continue to use them because it is the most convenient option available. When operating in a fast-paced environment, it can be tempting to use the same consumer app you use with your family and friends for a quick message to your government colleague about a developing classified matter. After all, logging into secure email from a desktop, going to a SCIF (Sensitive Compartmented Information Facility), or having to carry around additional clunky hardware isn’t always an option and certainly not as convenient. This is why Secure Communications platforms designed for national security and government use must be as user-friendly as your favorite consumer chat app, while simultaneously offering the mission-critical security and trust required on a mobile device.

Encryption Alone Is Not Security

Many consumer messaging apps promote their encryption capabilities, but they fall short of what national security and public safety demand. Let’s be clear: These platforms were never intended for senior government officials to communicate securely about matters that, if leaked by a journalist or intercepted by an adversary, could cause serious reputational harm and constitute a major breach. Gaps in consumer-grade apps include:

  • No verified identity. Anyone with a phone number can join. Without cryptographic identity validation, there is no way to guarantee who is part of the conversation.
  • No device control. If a single phone is compromised, every associated conversation is exposed. There is no secure container, no enforced policies, and no separation between personal and official use.
  • Metadata exposure. Metadata, such as who spoke, when, how often, and from where, remains exposed and can reveal strategic intent even when messages are encrypted.
  • No auditability. National operations require accountability, and it is impossible to verify access or track the flow of information without an audit trail.
  • No administrative control. There are no centralized tools to provision users, enforce policies, or remotely wipe access. Administrators lack visibility and authority.
  • Foreign infrastructure. Most consumer platforms are hosted beyond a nation’s legal and operational jurisdiction, creating exposure to foreign surveillance and legal conflicts.

Encryption is necessary, but it is only one part of the secure communications equation. Proper security requires a sovereign system with verified identity, administrative oversight, and end-to-end control.

Why This Matters Now

Governments around the world are investing in modernized defense strategies, expanding domestic capabilities, securing digital infrastructure, and strengthening command and control across the military and intelligence communities.

That investment must begin with secure communications.

Adversaries are exploiting telecom vulnerabilities, using AI to impersonate leadership, and harvesting metadata to track operational movements. These are not future threats, but the realities of our time. In this environment, communications must be secure, trusted, and built for command-level control from the outset.

The Strategic Mandate: Control the System. Secure the Mission.

BlackBerry delivers the most secure communications platform in the world, trusted by governments, public safety agencies, defense organizations, and critical infrastructure operators worldwide.

We offer what others cannot:

  • Comprehensive encryption. Not just the content, but the communication metadata - the who, when, and where.
  • Sovereign deployment. On-premises, private cloud, or fully air-gapped infrastructure.
  • Cryptographic identity validation. Trust is enforced, not assumed.
  • Global certifications. Including NATO, NSA CSfC, Common Criteria, and Canada Secret.

These are not optional features — they are requirements for national resilience.

Trusted to Perform in the Most Critical Missions

BlackBerry’s secure communications platform supports the most demanding operations, including defense coordination, national leadership protection, and the exchange of classified information. Our technologies enable secure collaboration across allied forces, diplomatic partners, and national command structures that go far beyond encryption.

These capabilities have been shaped by decades of partnership with the G7 defense and security community. They are designed to meet the needs of the mission, not the market.

As the next generation of defense infrastructure takes shape, secure communication is at the heart of national security. When the conversation cannot fail, neither can the system.

Find out how BlackBerry can help you protect your conversations. 

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Maaz Yasin

About Maaz Yasin

Maaz Yasin is BlackBerry’s Global Head of Government Solutions. In his role, he helps governments navigate geopolitical risks like espionage and AI-powered cyber attacks.